Yepme.com Complaints & Reviews

Last month on 22nd march 2018, i placed an order money got detected from my account (Got confirmation from my bank stating that it has been credited to merchant: yepme). Initially order number was displaying in my login and did not received any mail or message confirmation taught due to some technical reason not received but even after 2 - 3 days i did not received. Later order number is also removed from my login. Tried reaching toll free number and its no use, even after waiting for more than 60 mins it will never reach to any person just need to listen to music. This is the second time happening. Please help.

Didnt got any information through any media.
no response from the customer service.
cash paid through the online payment.
i complained it two times.
very bad service. am afraid of loosing my money

am planing to go for complaining to consumer court .
and i am going to post the issue in the social media

I have ordered shoes on 24th March online and amount of 899 debited from my hdfc account but till now no update I have been recieved..neither company has sent shoes nor they are sending any update.it has been around 15 days .Copy of payment attached here with.

Pls do at needful
Thanks
Rohit
Asst manager
Govt of India undertaking
[protected]

Hi team,
I have booked a order with the order number 34057325 with the money deducted 937 but there is no order received yet. I have tried to reach them over email and getting delivery failure. Not able to talk to them on any mode. Plenty of time I have tried but no luck. Please help me to get the refund or the order. Awaiting your favourable response in this regard.

Regards

I placed order for shoes on 13 march 2018 and my order number is 34058061.
Since you were not ready dispatch I cancelled the order . Refund the amount I paid for it. I called customer service again and again for 3 days they keep telling we will dispatch your order within 48 hours.. O even waited for 4 days but I didn't get even a single message about dispatching order.. Worst experience ever worst site for online shopping

Order no 34055778
complain no 3062526

Till date i have not received rs 399/- and speed post expenses rs 142

Address sanjay sharma
76 B sahapur main Road
kolkata 700038

I want to exchange my shoe some other shoe, because this item not up to the mark.please understand my problem.please exchange with another shoe.

I want either money return rs 399 or replace another shoe for your company.

I made a payment for 4 shirts on 2nd of april, the amount was debited from my account but no order id or any type of reference number was generated by yepme and i have not received any email or message regarding that.. I have tried calling the customer care service many times but nobody picked up the call for more than 30mins... This is worst online shopping website i have ever came across..

I have ordered shoes+t shirts on 17th march 2017 by doing online payment. At that time the expected delivery time showing was 24th march 2017. This time i didn't get any kind of confirmation via mail and message, which happened very first time while doing online shopping with yep me. Now it's 13th april 2017 and still i am waiting for my parcel to be delivered. I have tried calling customer care but no one could respond to me and after putting me on hold for more than 30 minutes the call got disconnect.

I request you to look into this matter asap.

The contact no used for placing order is [protected] and mail id is ankam. [protected]@yahoo.in.

I placed two orders on 25th march and 26th march, order was suppose to be delivered by 31st march and 1st of april. I have not got the product and i can't find them under purchase history, so yepme might have canceled it. I have not received the refund for the payment made online using airtel money.

Have tried every possible way to contact them but without luck.
First order no 34062423 second order no 34062189.

How do you go about filing a legal case, as they fraud in general.

I ordered pair of shoes with order number 34034810 on 19 january2018. I piad 280 rupees through paytm my paytm no [protected], later coustomer care cancelled the order. But still i didn't get back my money.. I tried to reach out yepmi. But the picked up my call and hold my phone. But no proper response from them. Getting the same behaviour everytime...

Yesterday i received my order (Order number[protected] with i ordered on 28 march and they have shipped me used to watch which i didn't order some 50 to 100 rs watch.
I'm very disappointed with there service and urge all of you don't ever buy or try to think about of yepme.
Now i'm trying to call there customer care but there are not receiving the call.
Just waiting for 1 or day after that i will file fir with this company. It's not just about watch it's about the trust.

I ordered pair of shoes with order number 33936376 on oct 2017. I piad 450 rupees through online payment, later i cancelled the order.. Days. But still i didn't get back my money.. I tried to reach out yepmi. But they haven't picked up my call. Later i messaged them in facebook... Yepmi replied in facebook saying they qill refund my amount within 14_21 days. But no proper response from them. Getting the same reply everytime.

I have placed an order on 23 red march 2018. The order no.34061395 as per yepme the delivery date was 29th march 2018 but till date yepme has not delivered the ordered material and till date the order status is showing pending review.

I have tried many times to contact to customer care thru ivr system the not able to speak their fashion executive and was in waiting for 30-30 minute and the there is no response.

I have also sent an email to customer care but it bounce back stating yepme in box is full so can not deliver.

Here i want a solution on this if yepme is not able to deliver the order then refund the amount paid by me at earliest.

I hope i will get the response on this at earliest else judicial action needs to be taken considering an e-commerce fraud and cheating to customer.

Please do the needful at earliest.

Adv. M. D.

I am a regular customer of yepme.com. My mobile number is [protected]. I have ordered different variety of shoes from their website and have very much liked all the products. After my experience, i referred yepme.com to lot of my friends so that they can also ordered good quality items from their website at a very reasonable price.

But i am really dis-pointed with their refund policy. On 23/1/2018, i had ordered a formal shoes from their website bearing order id 34036306 for the total price of rs. 318/-. The payment was made through debit card. I received notification that my order is rejected. But it is surprising that even after lapse of almost two months i have still not received the refund amount in my bank account.
I tried several times to call them on their toll free number[protected], but no one answers the call.
Also on 28th march 2018 i ordered two pair of shoes bearing order id 34063313 and 34063315. After making payment i got a message that my order got rejected but amount of rs. 618/- is already debited from my bank account.
Now they are not replying to my emails nor answering my calls.

Hi Team,

Please find my order number: 33788247.

I placed this order on 11/07/2017 & it was supposed to delivered on 17/07/2017. But it was not delivered, Later they advise me to cancel ordered & took request for refund. Post that i did not receive further communication from yepme.

I have done many followup & called more than 200 times customer. Only once i my call got connected. That executive took details & put me on hold & never answered back.

I will not keep quit until i get my money back with interest.

Your customer care is very bad... People are not answering. Call goes into IVR. No use of calling.

I NEED MY REFUND.

I order black formal shoes on 12 mar 2018 then within time my payment already debit by my account but order id not generate and no sms arrive on my mobile device and i have no received any email in my gmail inbox. sir also no refund my due payment in my account even i try to call customer care number but no one my call received by care center which yepme.com provide in their website. at least i try 10 to 15 time call for refund and resolve this issue.

I have purchased a chronograph wrist watch vide order no. 33486729 from yepme.com but the watch is not working. The product is still under warranty. I am trying to contact the customer care but they are not answering the calls. If the matter will not be resolved in time, the warranty will be expired and I will be unable to get the watch repaired/replaced.

In view of this, I request you to kindly resolve the matter immediately.

I was tried to order a pant at 21 feb 2018 of rupees 602 and the order number is 34049343. At that time order is failed and money is also detected from my wallet (Mobikwik). I contact them and they said send us the wallet statement of transaction. I sent mobikwik statement of transaction and they raised ticket. On 7th march i was able raised ticket (Ticket no[protected] for refund of money which was detected from mobikiwk.com. They said that within 21 days my money will reverted back to my wallet but still i didn't get my money. Now i tried to contact them but the care number is not available now.

I am a regular buyer at yepme.com, for more then 3 years I have been buying and using cloths and shoes etc from yepme even returned some products as well, evrything was good even customer care was responsive and used to sort out issues too, but now customer care has become useless and it takes more then an hour to reach them and if by luck u get to talk to them they will put you on hold for an hour again as they don't have any information and you will cut the call by yourself after waiting.
Few months back I ordered a pair of shoes for my dad Order ID 33816524 it was placed on 3/8/2017, I had some points in my yepme account so I got an discount and paid about 250rs for the pair after making the online payment I was satisfied that I will receive the product in coming 10 days as it was not my first time with yepme, but when I checked my account on 10th I was surprised to know that the order is not even showing in my account, I called the customer care and after an hour of wait somehow I get to talk to one executive and I was told that my order has been cancelled and I will get a refund in coming 20 days I was surprised as I did not receive any email or sms regarding this but there was nothing I can do, since then today is 28/03/2018 and I have called them many times and about 6 times I was able to talk to their executive but they simply said let me check the details and no one came back even after an hour so I had to disconnect the calls, I googled online and there was many complaints from different people on different complaint sites recently, all of them were saying that yepme has cancelled their orders and is not refunding the money.
I think yepme is shutting down and will run away soon as customer care has stopped working, orders are being cancelled, money is not being refunded so people be aware and dont loose your hard earned money..

Sir, i was about to recieve my order on 19th -22nd of march which was successfully booked on 14th of march..{order no.[protected]}.
Had already filed a complaint to you before also{complaint no. — 3063300}which has also been escalated then also i hadn't got any news regarding my order.
I will take strict actions and will surely file a complain to consumer forum rights regarding my issues..
Have tried all o[censored]r customer care phonr no. No have either picked it once
Reply me as soon as possible