Yepme.com Complaints & Reviews

I have cancelled my order 33631016 due to some pin code issues and was waiting for refund.I contacted the customer care more than 5 times and they are telling it's initiated and will get credited in 3 days.Now almost 50 days passed and money is not yet credited.Such a pathetic service and plz don't trust on yepme refund policy any more.
Attached image contains the transaction details..
Such a pathetic refunding and customer service.

This is to inform you that my order i'd 33570228 on 23/4/17, item ordered were 3 t-shirts out of which 2 were not delivered. It was informed by your customer care executive that money will be refunded in the next 7-21days it's been more than 45 days that the amount is yet to be credited. Please let me whether it will be refunded or you all are deceiving us.
C banerjee
[protected]

Dear sir,
I have received gift voucher from gyftr for yepem which is e commercial website.

I have purchased things and place an order but i have not received and confirmation mail or message form yepme

I am caaling on the number which is been there on website but no one is responding on same.

Please do needful.

My mail address in [protected]@gmail.com

Placed order and made online payment of rs 1618 on 18th may 2017. Then i cancelled on 20th may 2017 before product is dispatched. I sent several mails and called on phone but they are not refunding. How to bring these fradusters to justice?? Media never helps to expose as there are many such cases. Our system is very weak to deal with fradusters and very strong to harass and punish honest people

I have ordered shoes... But it is not proper so i have returned to given address but even after 30 days passesd... Since after 10 follow up with yepme customer service dept, and not yet received refund... Every time they are responding that they are checking... But not refunded money yet...

This is a pathetic service provided by you. To refund money. U r taking this much time...

Refund immediately.

Sanjay sukhiyaji
[protected]

@yepme.com, i have ordered the yepme shoe in the yepme website at 16/6/17.. And later a very next day i cancelled my ordered, because of late delivery... There is no notifications from your website and mail... When do i get refund money.. My request number for refund given by yepme is 3007903. I done the payment on my debit card.. Pls refund my money.. Pls send a notifications for refund in email [protected]@gmail.com

Yepme is not refunding my money to my bank account.
Order id:[protected] and 33567783
They assured to refund the money in 21 days but they just make us fool again and again.
Contacted to yepme 10 times but every time they say that the amount will credited within 7 day to your bank amount.
Till now no amount is received to my bank account.
They are just fraud ones.

Hi,
I have purchased the bellies from yepme.com in 1st week of may, and received the item on 2nd week of may, when opened the items, it was defective and raised the complaint same day to yepme and returned the same items to yepme on 11/05/2017. I got a mail from yepme that they received the item on 16/05/2017 and it will take 14-21 days to reflect the amount in your account in the same mode. But when i called them on 09/06/2017 that it's more than 21 days now and i haven't received my payment yet, they said it didn't process only, means they dumped my complaint and again they raised a complaint and said you will get money with in 5 days, but it didn't come till date, when i called them again today, they said the same it's not in process, it will take another 15 days for getting the refund. It shows that they don't want to refund my money. When calling them, it holds the call for 15-20 mins, and unnecessarily wasting the money on call too as they don't have toll-free number also. Kindly find the attached screenshot​ of the yepme in which they stated that i will get my refund with in 14-21 days. My order i'd is also written in that.

. I have placed a order a long ago but still i did not get any reply about the status of the order... I have wasted more than 100 rs for call itself i have called to customer care no body picked.. And dont think you can cheat people i wont leave this issue as usual i will direct a fax to ur headoffice.. For me money is not a problem response is main i was waiting for 60 mins in two phones... Call me on [protected] and tell the reason.. And my order id was order id'[protected]

As per the below details please checkout nd do the refund itz been 1 month fr now..
Order number 33638817
Order placed on 8th may 2017
And yoy cancelled the order nd said will initiate refund within 7 days on 15th may 2017.. Please do the needful immediately
Order amt is 3158/- i have been writing to you nd till today my complaints arent resolved... I really din evn expect sch thng myt happen... I hav never experienced tis problem frm yepme.. Want to order many thngs but my old money only not refunded.. How will i trust yu guys nd order... Itz absolutely nuisance nd annoying...

I have ordered a pair of shoes and a t-shirt.. Since last three days the status was readyfordispatch and now it's showing allocationfailedptgrn-trans.

My order number is[protected]

My delivery date is 18th june and i need the delivery on time as its urgent.

I tried calling customer care multiple times and waited for more than half an hour but no response.

Please help me with my order.

Yepme said - 'you placed an order 33661430 with yepme.com. We regret to inform you that the requested products are out of stock

Hence we have cancelled the order and your refund will be processed within 7 days.

I got this response on 23rd may and not received any refund so far. How this will be refunded to me? And is the date reliable?

I have ordered shoes wide order id no 33283137 dtd 11.2.2017.
The order was delivered on 13.2.2017.
One of the shoe is having very poor quality and the shoe soul has completely came out and the shoe become useless.
Pls look in to the matter and help to sort it out.
I have contacted their customer care for replacement but no positive response.
I have been using this company products and never got any quality problem in the product, other than this particular shoe which i have rarely used as its ordered only for my morning walk.
My humble request is that i want justice to be done and the product to be replaced.

Mobile no. [protected], i ordered clothed worth 1177/- on 3rd june but the order was not places succesfully and my money was deducted from my patm wallet and after i complained it to yepme customer care no. Which they pick up after 5-10 mins they assured they will refund it through coupon within 6 days and i called on 11 june but still they asked for 3 days &on 13 i called again still they are asking for 2 more days.

My order no.in 33712693 and this expected delivery date is 06/06/17 but it can not delivered. I contact customer care but they cant give proper information for this order no.
They give tracking no. Ap[protected]in which can not work on courier site.
How can i receive this order?

This order is booked online shoping company yepme. Plz help me.
Thanks

I have ordered t-shirts on 12th april. Order number: 33511830. I have returned it on 20th april. Till now i did not receive refund.

I have sent so many mails to [protected]@yepme.com and got the following replies on different dates.

Got mail from 27th april - "we would like to inform you that once we will receive your return product and quality check will be validated then we will process the refund in next 14 to 21 days.".

On may 17th -
"we would like to inform you that your refund is in under process which will be done in given timeline."

On june 3rd - "this is to inform you that we have received your returned product and quality check is validated and post quality check it takes 14 to 21 days to process the refund, we will process your refund within the given timeline."

How long this timeline is going to be? Every time they are saying it will take to 14 to 21 days, but not returning refund.

It's almost 2 months of returning the product. I have not received refund.
Worst customer service from "yepme.com"

Order no. 33655416 placed on 13th may 2017 payment made online through debit card. Payment was processed and also confirmed by yepme. I had to cancel said order due to some irregularities in discounts. After i contacted customer care, the order was cancelled on the same day and was given assurance (Including 1 email attached) that the amount paid will be credited back to my bank account within 10-14 days. After waiting for the said duration and despite making numerous phone calls to their customer care, i have still not received the refund as of 12th june 2017.

Hello,

I had returned yepme product via courier service and i had received a mail that the product was received and it will take 14-21 days for the refund process to complete (Something related to quality check).

Now nearly a month has passed still no money has been refunded and yepme has said - "we regret to inform you that refund is getting much delayed due to unavoidable reasons.
We alternatively suggest you to take refund in form of coupon, should you agree to this, please revert and confirm".

But i need my money back and nothing was said before purchasing that they will refund in the form of coupon. I am really dissatisfied with yepme and if they don't refund me i am going to spread this message across my friends.

Amount payable:
Courier charge - 248 rs.
Product charge - 1398 rs.
Total - 1646 rs.

I have ordered a watch from yep me.com. After receiving my order i have noticed that it is partially defective. It does not show the time correctly. Even it became stop several times a day. And there are not any servicing center for this product in my locality. I have tried to contact customer care over telephone but the representative has not enough time to write down my order id or my complain. Again i have tried to submit online complain by filling a form provided by the website. But again i am failed to submit my complain. I do not know how replace the product.

Its regarding order id[protected]. I am complaining about my money, i have returned the product but still i am waiting for my money. Its been 3 month. And they are not taking my call and also not giving response from email. I have sent email to customers care and also refund centre but no response. Can you please help me or else will go consumer court for this harassment.