| Address: Gurgaon, Haryana, 500067 |
| Website: yepme.com |
Dear sir,
I ordered a clothes from "yepme.com" (Order id:[protected] on 20th june 2017. For this i had paid rs.1178/- through my Debit card and payment was successful.But after some days when i track the order it somehow rejected by yepme.com. According to policy of yepme.com, amount will be refunded in the original account within 7 days in case if payment not be verified at yepme.com.
But no amount credited into my Debit card till date(9th July 2017).After that i called to yepme customer care and they didnt even took my phone.
i have lodged complaints in yepme.com and complaint numbers are :3010659, 3012099, 3013333, 3016785, 3020233, 3011082. No response from Yepme refund team.
So kindly coordinate with yepme.com in this issue so that i could get my money.
Regards,
SHAIK SHAKEEL
[protected], [protected]
[protected]@gmail.com.
Aug 9, 2017
Complaint marked as Resolved
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2017
Yepme.com Customer Care's response Dear Customer,
We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding order number[protected]
We regret to inform you that as of now we are unable to process your order placed with us. The product as selected by you has received over whelming response and is currently not available; hence we are unable to deliver the same to you as promised. As a process we are going ahead and canceling your order. We have raised a request for a refund of your entire payment. The same will be processed in next 14-21 days
In case of any further assistance and feedback, you can write us back at [protected]@yepme.com
Assuring you of our best services always!
Warm Regards,
Yepme Team
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