Yepme.com Complaints & Reviews

Address: 122001

Website: yepme.com

I have ordered a product of Rs 1000 in November 2016 and I don't like the product. So I returned the product immediately. I have given by bank account details when asked by yepme.I sent almost 50 mails and called 24 times untill I didn't get my money.
Order ID[protected]
Please resolve my problem so that I should get my money.I am a poor man and for me 1100 is valuable.

Apr 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32898615.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to mail us at refund @yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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Address: 133001

Website: yepme.com

I have order 1 parcel(order id[protected] from yepme for which i paid full amount upfront . but they failed to deliver the parcel to my door step because they have broken tieup with the courier partner . they even not notify me any thing about this when i enquire my parcel at that time only i came to know that its laying in there ware house . and when i applied for refund on 4 feb 17 they told me that it will be done with in 14 - 21 days . but still its pending . they have even blocked my registered number so that i am not able to call them . and even when i call then from another number . to talk about the concern they force me to take the refund in form of coupon. and they never transfer the call to there senior manager . every time they sheduled a call back but no one calls back . they are owning my money for the order that they are unable to deliver .today i called them they are still saying it will take 10 -15 days more .

Apr 16, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Mar 15, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33221602.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: Gurgaon, Haryana, 122001

Website: www.yepme.com

Yepme order no. 33220344.
On, 26/01/2014 I have ordered a pair of shoes & paid RS. 658 trough online. After few days, yepme cancelled the order, without informing me & they said that, they will refund the amount of RS. 658 in my bank account. But till now I have not got the refund. I am asking for refund daily from yepme, but each & every time, they tell me to wait.

Apr 6, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33220344.

We would like to inform you that we have already forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: Madurai, Tamil Nadu, 625019

Website: www.yepme.com

I booked a watch on 19th january 2017 (order no .[protected] in the website using credit card which was to be delivered on 25th january 2017 via Blue Dart (docket no.**[protected]**) but I had not received it till date . When enquired about it, I came to know that the product has been resent twice without our notice. I need my product as soon as possible.

Apr 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference your concern regarding refund for order id[protected]

We regret to inform you that your order has been returned so, we are unable to deliver this order to you and we have registered the complaint for refund and the same will be process within 14 to 21 days.

In case of any further assistance and feedback, please feel free to write us at [protected]@yepme.com.

Assuring you of best services always!

Warm Regards
Yepme Team

Verified Support

Mar 15, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33185960.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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S

smart333

from Muvattupuzha, Kerala

Mar 1, 2017

I was purchased on Nov 9, 2016 order number: 32804265 but this order was canceled so i paid Rs. 268 in my paytm wallet against this order. but my amount still not credit in my wallet. so kindly check and credit my amount...

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K

kamlesh prajapati (kp)

Mar 16, 2017

Order ID:[protected]Mar 15, 2017)
Mode Of Payment: Credit
i ordered tees on yepme by tracking it's status its show pending for approval, help.

#yepme #order #pending

LADIES WATCH/I'm complaining about delay in delivery - Comment #2681049 - Image #0

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Address: Gurgaon, Haryana, 91

Website: [email protected]

Dear sir, i have purchased a pair of shoes on the basis of cash on delivery system from yepme.Com on dated14/12/2016 order no was 32969986.But as the shoes were not fitted with my feet i have to return the pair of shoes after discussing with their customer care executive. Sir, i have returns the goods through the same courier as the ask me to do. They had acknowledge the fact they received the goods in perfect condition & therefore ask me to send my bank details which i had send imideately to their respective online address. But unfortunately after several emails & phone call i haven't received any refund to my bank a/c. My refund request no was 2892298 dated 20/12/2016.So sir, you are requested to do the needful at your earliest& obliged. Debashis dutta. Asansol. Dist burdwan. Wb

Apr 1, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to mail us at refund @yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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Address: 685561

Website: www.yepme.com

I have made an order on 2 Jan 2016 and after few days the order got cancelled due to unavailability of stock and when I called they said they will refund the amount 280 within 14 days again I order another shoe for 280 and it too got cancelled by them.
Order no.33070647
Order no .33150836
Now they keeping my 560 rs with them
Every time I call they tell me it takes 7- 10 days .
Worst online company ever seen.
I called on 21 January they told I get on 28 Jan when I called on 28 January they said 100 percent refund will get on 4 February again after 4 when I called they tell me 17 February today when I called on 21 Feb still 7- 10 days .I haven't seen such a pathetic shameful cheating online store yepme ...Pathetic yepme...No shame to hold consumers money without delivering product...

Apr 20, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected] & 33150836.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme Team

Verified Support

Mar 15, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 33070647 & 33150836.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme Team

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M

Mayuri Chavan

from Satana, Maharashtra

Feb 27, 2017

I hav order a pair of sandals and paid for it through debit now I hav seen some other sandal i want to order those and cancel the previous one so can u plz refund my money as soon as posible and rder is placed by cash on delivery

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T

Tejas Nitin Aher

from Pune, Maharashtra

Feb 27, 2017

I've placed am order of shoes on 28th August 2016.

Order No[protected]

I haven't receive my refund after 5 months, though I've called them more than 50 times and mailed several times ..

Please do it ASAP !

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Address: 122001

Website: yepme.com

Dear Sir,

Purchase Date: 19-Sep-2016.

I have purchased a jacket and sweatshirt from Yep on 19-Sep-2016. Order Id is 32268714. Immediately i returned it due to size issue. But since then i have not provided my refund even after continuous followups. Every time executives are giving lame excuses that refund procedure has some problem. Please help me to get my refund back.

Thanks and regards
Syed Anwar

Apr 8, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected]

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Mar 08, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32268714

We would like to inform you that your refund has been processed from our end so, we would request you to check it from your end.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Address: Chennai, Tamil Nadu, 600001

Website: www.yepme.com

I had ordered a watch which was delivered broken. I asked for a refund from the online vendor. The product was quality checked and processed for refund on January 12 2017. Till now i have called them more than 7 times but they keep on extending refund dates! Today again i called them up and they told that they maybe will refund till 24th February 2017.

Mar 20, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33070404.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Feb 17, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 33070404.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Address: 560100

Website: www.yepme.com

Hi Team,

I bought two t shirts and one pair of shoes on 4th -Dec 2016 in www.Yepme.com. Order number is 32925016. I canceled the order immediately. www.Yepme.com promised to refund money in 18 to 25 days.

I called customer care lot many times but there is no response from the concerned team. Every time i call they are telling i will get money in 2 days, but i am not getting my money back. From 2 months they are not returning the money.

Please take necessary action.

+1 photos

Mar 17, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Yepme.com Customer Care's response Dear Customer,

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write to us at [protected]@yepme.com

Warm Regards,
Yepme

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S

Susant Raju

from Delhi, Delhi

Feb 20, 2017

Refer to my order no 33069496 dated 2nd Jan 2017 for amount Rs.399. My order was rejected on 6th Jan. I was told that I would get my refund within 21 days back to my credit card. I keep on following up, but till today - 13th Feb 2-17 I have not received my money back.

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S

SKumarDel

from Delhi, Delhi

May 8, 2017

I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

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Address: Gurgaon, Haryana, 122001

Website: www.yepme.com

I bought a 3 items worth Rs. 798 on Dec. 2nd 2016. Due to mismatch in size, I returned all the products and applied for a refund. The refund was supposed to come in 7 working days.
Now It is almost 50 days since the incident and I have not got any mail from Yepme.com.

Order ID: 32917003
Total Amount: Rs. 798

I have tried calling their customer care number, and they DONT EVEN HAVE IT TOLLFREE. My phone charges for waiting on hold on an STD call has been more than Rs. 200. This is not fit to be National level company.
This is the worst company ever. Customer satisfaction has no meaning to them!

Mar 20, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Feb 16, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32917003.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Address: 122001

Website: yepme.com

Subject: Yepme Refund

I am yet to get the refund for these orders. Please refund the amount asap.

33127417
33133710
33188412

Their inbox is filled up and are not responding to my emails, their phone just keeps ringing and no one picks up. I have raised many complaints in their website but of no use. I need to get around 1k refund and its pending from a very long time.

Thanks,
Anuradha

Mar 20, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected], 33133710 & 33188412.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Feb 15, 2017

Yepme.com Customer Care's response Dear Customer,

Kindly ignore the previous email !

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected], 33133710 & 33188412.

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write to us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Feb 16, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 33188412.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Feb 17, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 33127791 & 33133710.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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A

Anuradha Nagarajaiah

from Bengaluru, Karnataka

Feb 14, 2017

Still waiting...

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A

Anuradha Nagarajaiah

from Bengaluru, Karnataka

Feb 21, 2017

I have received the refunds. Thank you for looking into this.

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Address: New Delhi, Delhi, 110032

I bought a jacket by yepme .it was showing that you will get 400rs movie voucher with this jacket.my order no. Is32817651 .but i didnt got voucher .only got this mail.

"We would like to inform you that your order no 32817651 placed on 11/12/2016 will now be dispatched in multiple shipments.
Please use the new order numbers as mentioned below for any future reference/tracking order status.
Out of 2 items in your original order
1 item will be shipped under new order number 32864740
1 item will be shipped under new order number 32864742" pls help me. I req you pls give me refund or give me my voucher .

+1 photos

Mar 12, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding Movie Voucher for order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Address: Bhilwara, Rajasthan, 311001

Website: www.yepme.com

The product 33219363 is not received . and it is showing returned .
order date is - thu, jan 26, 2017
expected delivery - wed, feb 01, 2017
mobile no.[protected]
total amount - 180 rs
shipping details - surbhi vyas, Near ideal public school, azad mohalla, bhopalganj, bhilwara, rajasthan, 311001
the Delivery courier tracking number for this order is [protected]

Mar 8, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number 33219363.

We regret to inform you that due to some internal issues with the partner we are unable to deliver the order so, we would request you to take refund.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Subhadeep Saha

from Kolkata, West Bengal

Feb 6, 2017

Yepme.com — Casual shoe size 10

Do not delivered to my house

Reply

K

kannan1363

from Bengaluru, Karnataka

Feb 8, 2017

Please cancel my order
order no is :33252655

Reply

S

SKumarDel

from Delhi, Delhi

May 8, 2017

I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

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Address: Gurgaon, Haryana

Website: Yepme.com

I had bought and further returned shoes to yepme.com on 7.12.16.Complaint id :2877796.despite of several reminders till date I had not received my refund.also no response from e.mail id:refund @yepme.com.customer care team ([protected]) always telling lies by sweetly.
Kindly requesting you to do some useful steps where I will get my refund quickly

Mar 8, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32882674.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: New Delhi, Delhi, 110068

Website: yepme.com

I have placed order at yepme.com in month of Oct and returned it as quality was not satisfactory

waiting for the refund from last 3 month from .. but not received every time when I call them they say your refund will be processed in 72 hr.

my complaint number is 2911701

I have given them all required details like bank account everything

kindly do let me help to initiate my refund

thanks
Anuj Khandelwal
[protected]
my registered mail id is [protected]@gmail.com

Mar 7, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to mail us at refund @yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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V

Vipul hshshjs

Feb 10, 2017

I make return request on 22 dec 2016 up to this date Yepme not refund my money I request you to transfer my money in 2 days otherwise I file a case in consumer court against online fraud.
Thank You !

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Address: Chennai, Tamil Nadu, 600062

Website: www.yepme.com

Sir
i have made a order with yepme on 33097171 dt 06.01.17 and got delivered on 10.01.17. But i found that the same not matched with images shown in their website and i have made return request 2922868 on 25.01.17 and they have agreed to organise for return pickup on 28.01.17. But even now the return pickup has not been done

While checking with their customer care team, they are informing that they don't have return pickup arrangement now and contract with return logistics team has been lapsed and i need to return the same on my own
Lapsing of their contract is least bother issue to me and they must collect this material back from me and refund my amount as totally fed-up with this kind of worst service level from Yepme

Mar 8, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund against order number[protected]

We regret to inform you that due to some internal issues with our courier partner we are unable to provide you the reverse pick up from our end therefore we would request you to kindly send the product preferably through speed post at a below mentioned address:

Growthways Trading Pvt. Ltd. K-618,

Rangpuri Ext. A-Block,

Near Tata Telco bus service station,

New Delhi–110037

Also please ensure to share the courier name and AWB number with us on [protected]@yepme.com for faster processing of your request. Kindly note that it is important to send the product back within 14 days of making the replacement request.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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M

muskaan1717

from Mumbai, Maharashtra

Feb 7, 2017

I placed order on 27 January 2017. It was showing delivery date of 1 February 2017. Today it is showing as order status "Returned".

Why was the product not delivered?

What is the next step? You will Deliver it again or Refund.

The order no is 33222352.
Something like this isnt expected from an online retailer. Respond at earliest.

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S

SKumarDel

from Delhi, Delhi

May 8, 2017

I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

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Address: Jaipur, Rajasthan, 302020

Website: Yepme.com

I have returned an order, pick up was done on 22 Nov 2016. Still I am waiting for my refund. Of 950 Rs. Only getting reply that my concern is forwarder to the concern department. Why?
As per policy is should be max 14 to 21 days. But its now 2 months.

refund of order number[protected].

[protected]@gmail.com / [protected]@gmail.com

Abhishek ( KANU)

Mar 5, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Feb 01, 2017

Updated by AbhIsHK S I have contacted customer support more than 50 times cost me 500 rs just to be on hold. The I start sending emails, more over 25 Emils since November 2016 no result.juts automated emails now.

Verified Support

Feb 01, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32784586.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance and feedback, please feel free to write us at [protected]@yepme.com

Warm Regards,
Yepme Team

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Address: 380050

Website: Yepme.com

I have canceled order and requested for refund on 5th Sep 2016.
Order Id:32135164

i have complained many times on their support portal, but i didn't get refund yet. when ever i have communicated with their customer care executive or through their support portal they have the same answer that they are trying to escalate the the matter and problem will be resolved soon.
its almost 5 months since i have canceled my order and still they are processing.

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32135164.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Feb 15, 2017

Updated by Arpit.Shah Still no resolved after 15 days of complaining here.

Feb 15, 2017

Updated by Arpit.Shah I want my refund as per payment done by paytm wallet.

Feb 27, 2017

Updated by Arpit.Shah Sill reply is pending.
no responce.

Mar 11, 2017

Updated by Arpit.Shah can you please update the status???????

Mar 30, 2017

Updated by Arpit.Shah Will you proceed for refund or should i complaint about you anywhere else??
Consumer forum found not so supportive in case of you.

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Address: New Delhi, Delhi

Website: www.yepme.com

Please contact me you have not called or answerd. On my compliant please refunf my money i place order on 6thsep today is 30 nove 2016. you are holding my money

placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100 to them. They are replying sorry for inconvenience cause to you.will look forward and get back to you soon. I asked them to pay intrest on my money they denied also that. What to do next. On top of that 1000 rupess spent calling them which is stupidity of me.

For order number 32168875

Yepme printed bomber jacket green cost 610.07

Missing item

Yepme mandy shwetshirt blue cost 457.30

Yepme veronica sleevless jacket black and white cost 304.53

This are originally charged.

They always denied. Dont know what to do. Everyday i am mailing them.

Please do needful. Or give me if anyone can provide consumer contac detail so that i can talk to them. I order total 4118 rupess on 6th of september now feb 2017. They are holding mu money from that day.

I can take a step and penalty to them.

Please help me...

Dec 14, 2017

Complaint marked as Resolved

Done

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund in the form of coupon code against order number 32168875

We have already forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Nov 09, 2017

Updated by jigisha 7777 Please call back as soon as possible

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Address: Vadodara, Gujarat, 390023

Website: www.yepme.com

I had returned two items to yepme on 9th November which were received by them on 14th November, 2016 (as per the SMS sent by Yepme). The refund has not been processed till now and on every follow-up on email and customer care phone service they promise to resolve within 2-3 days and do not solve the issue and refund me back. They always insist on taking the vouchers from them in lieu refund money, which I am denying and hence they are not processing my refund. The order numbers are: 32568835 & 32578731. THe complaint number given from customer care representative is : 2906926. Please do the needful as it seems that Yepme is handling this issue very casually and is in no mood to refund the money. Might be they are doing the same to all the customers who ask for refund.

Mar 1, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32568835 & 32578731.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Yepme.com Complaints & Reviews

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Yepme.com reviews & complaints page 56

Refund

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Refund pending

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Not got refund from yepme.

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LADIES WATCH/I'm complaining about delay in delivery

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Refund of money

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No refund yet from yepme

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Refund not provided since 5 months even after continuous follow ups....

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Refund order no. 33070404

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Complaint Regarding Refund

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No Refund Done After 2 months of product return

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Shoes - Refund

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Not got movie voucher worth rs 400

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About the product 33219363 which is not received

Yepme.com — Casual shoe size 10

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Begging for refund

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Refund

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Returning of wrong material

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Refund issue

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Refund pending since last 5 Months.

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Refund not done since sep 2016

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Not refunding the money

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