Yepme.com Complaints & Reviews

Address: New Delhi, Delhi

Website: Yepme.com

Dear sir, I had bought and further returned the shoes on 30.11.16.yepme checked the quality and passed it on 7.12.16.despite of several reminders through phone (no.[protected]), till date I had not received my refund.even there is no response from their customer care e.mail id:[protected]@yepme.com.they registered my complaint id:2877796.
Kindly take some steps where I will get my refund quickly.
Thanks

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32882674.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jan 28, 2017

Updated by Ashokgyan Kindly return my refund by cash only, as early as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.yepme.com

Dear sir/madam

i made an order of rupees 498 wide order no. 33066891 and paid by my mobikwik wallet (mobikwik invoice no HMBK[protected]) on 1st jan 2017. the order automatically rejected on 2nd jan 2017 and as per yep me mail came refund should came in my account/wallet in 10-14 days. i also called upon for the same 2 times and mailed but it is more then 21 days and still i did not received my refund amount of rupees 498.

now the order is also not showing in order list in my yepme account, and i am helpless to make a complain from my account till the order not shown in list.

============================================

order no 33066891, The Complete refund of Rs. 498

============================================

the communication sent by yepme to my mail is also attached below.

please look in the matter and help to refund the amount in same mode by which payment made.

please reply here and at [protected]@yahoo.co.in or call upon [protected]/[protected].

____________________________________________________
____________________________________________________
With Profound Regards
Rahul Porwal
Mo.: [protected]

communication sent by yep me to my mail is attached below.

[protected][protected]----
On Mon, 2/1/17, Yepme wrote:

Subject: Yepme Order No. 33066891 Rejected
To: [protected]@yahoo.co.in
Date: Monday, 2 January, 2017, 7:34 AM

Dear RAHUL,

Due to overwhelming response of products ordered as per
order no 33066891, we regret to inform you that we are
unable to process your order due to unavailability of
stock.

The Complete refund of Rs. 498 has been initiated and will
be credited in your account in 10-14 days.

For any further clarification please contact us by clicking
here

Warm Regards,
Customer Support Team.

Yepme.com

May 10, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Jan 24, 2017

Updated by Rahul.Porwal dear sir/madam,

after complain submission at this portal i am having calls from various mobile nos.. from one of them i spoken, he demanded card no. expiry and cvv no. and when i not given cvv he is scolded me. the mobile no was [protected].

i think it was a fraud call. please do something also for such fraud calls, because every customer is not aware for such frauds.

regards
rahul

Verified Support

Jan 24, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32945529.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jan 25, 2017

Updated by Rahul.Porwal dear sir/madam,

i am not agree for coupon.

THE FIRST THING IS ORDER NO IS 33066891 NOT 32945529.

SECONDLY, In that case let me know what ARE THE UNAVOIDABLE REASONS that my refund did not given till 23 days left.

no such circumstances may happen, because at online transaction platforms/wallets the reversal takes effect instantly. i do not want any form of coupons or points. please do not issue such things. if i want to purchase next time from your website, i pay from my card, do not issue me any point.

please refund in my mobikwik wallet [THE COMPLETE AMOUNT OF 498 RUPEES] by which the payment made. if there is any issue, let me know if you want to send in my bank account, as neft came in account same day.

please refund the amount and resolve the issue A.S.A.P. as it is already delayed.

REGARDS
RAHUL PORWAL
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110037

Website: www.yepme.com

Hi,

I have returned some products back but still I didn't receive the refund yet.

Order Id : 32176000
Refund date:[protected]

Order Id : 32181391
Refund date:[protected]

Order Id : 32216819
Refund date:[protected]

You can see from the above mentioned details that I am waiting for the refund for more than 3 months.
What a service they guys provide ?
Whenever I mail / call to customer care they give me same answer.
"We have forwarded your request to the concerned team and we shall get back to you as early as possible."

Mar 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected], 32181391 & 32216819.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Jan 25, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected], 32181391 & 32216819.

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello friends,
Yepme is a fraud company, simply says that chor company. I want to infrom all of you never buy any products from Yepme Shopping because yepme product quality is very poor and waste of money. and he never refunds your money after return products...

https://www.facebook.com/permalink.php?story_fbid=[protected]&id=[protected]&pnr...⇄

Feb 22, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

We would request you to share a brief query of your concern so that we can help you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

View replies

S

Shubo Khan

from Silchar, Assam

Jan 25, 2017

I bought a pair of Shoes and it was cost Rs.538. I paid it with my airtel money but they are not place my order and not returning my money im worried.
Therefore i request you kindly grant my complaint and keep action .

Never Refund Money After Return Products - Comment #2646328 - Image #0

Reply

S

sunny1997

from Kolkata, West Bengal

Jan 30, 2017

I had ordered a product on yepme and made the payment online. But the order got cancelled due to out of stock and they said that the refund will be processed. But till now the refund is not done. My order ID is 32527221. Its been four months but i haven't got my money yet.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Website: www.yepme.com

My Order ID[protected]

I purchased a Product from Yepme on 18th Oct 2016.

I requested for the Return & Refund because of size and quality issue.

The product was received to Yepme on 14th Nov 2016. Quality checking was done within 1-2 days as per the received message on my phone number.

Since then I am following up for the refund but only lame excuses are being given by you.

My complaint ID[protected]

It’s been more than 3 months since I have not received any refund amount in spite of following you via numerous calls and emails.
Please consider this as my final and last warning after which I will be bound to approach Consumer Court. There might be a case of fraud, mental harassment etc on you.
Note:- I don’t need any coupon or such kind of thing from you because of your pathetic service and behavior towards your customers.
Please refund the amount in my account ASAP.
Regards
Yatendra Vashistha
[protected]@gmail.com
[protected]

Feb 18, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32569518.

We have forwarded your concern to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

View replies

N

nilamani das

from Bengaluru, Karnataka

Jan 23, 2017

Hi,

I have placed an order 4 months back and on same months I have cancelled the order too and till I am yet to get refund. I have done number of calls to them still no response. Please let me know how to proceed with it.

No refund has been made from the last 3 months - Comment #2644088 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kanpur, Uttar Pradesh, 208001

I bought a yepme louis jacket on 12 Dec. 2016(Order No.[protected] cost-1348 rupees and found it damaged so I returned the product and requested to refund the money.They told me to refund it within 7 to 14 working days but now it's been a month passed they didn't my money.I asked them many but they always keep on telling to wait for more 10 days.Pls do something I got disturbed.

Feb 18, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32927948.

We regret to inform you that refund through NEFT is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 518002

Website: Yepme.com

I have ordered this product on 2nd January 2017.
I have paid through online banking.

The product was continuously showing as status "ready to dispatch"
Yesterday when i called customer care they are saying that it is cancelled.
Though i was calling them from 4th january. They are saying it will be dispatched today and will get message about status

And i didnot get any message or call or refund.

Kindly help me.

+1 photos

Feb 25, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that as per policy it will take 14-21 days for processing your refund in your account. We would request you to wait for sometime your refund will be processed within the given timeline. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Team Yepme

Verified Support

Jan 25, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 452010

Website: My refund

I have returned my order 32241925. In September, 2016 In this order i had 2-3 tops and jeggies . But inspire of several follow up, I have not received my refund till now. Ever and since, I write a mail to them, they give same reply i.e. "We have already escalated your concern to the concerned team and we shall get back to you as early as possible." Please do needful. I am attaching all mail conversation for your reference.
I wanna my money back it was not small amount. I wll never buy anything from ur sites and even not recommend to anyone. very worst experience
Reslove my issue asap

Anju

Feb 14, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Jan 13, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

View replies

D

Dr. A.C Borar

from Noida, Uttar Pradesh

Jan 18, 2017

My refund at yepme is pending from last 3 months for a cancelled order. Really they made me cry for my own money. Had never seen a fraud website like Yepme. Whenever I call Yepme for refunds they say that its gonna take maximumof 24-48 hours. And I am listening the same thing from the last 2 months.

Reply

A

aman5890

from Pathankot, Punjab

Jan 20, 2017

I want to cancel my order
ORDER NO 33146463
Mo NO [protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 110085

Website: www.yepme.com

I bought a pair of shoes from yepme against order id[protected]
Yepme Casual Shoes - Brown) on 07-Dec-16. I was having size issue with the product so I returned the product and requested for refund on 10-Dec-16. I also emailed them the courier receipt of Rs. 150 and order amount Rs. 399 so that they can process the refund to my account. It makes me really annoying that its been more than a month they have not yet credited the amount into my account. Please help in this regard.

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32935569.

We regret to inform you that your refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jan 14, 2017

Updated by rahulverma398 No I don't want refund in the form of coupon. Kindly refund the amount either in my yepme account or do a NEFT directly to my bank account. A prompt action is required from your side.

Jan 17, 2017

Updated by rahulverma398 Please provide me coupon of courier charges Rs. 150 and transfer my amount which I had paid for the product Rs. 399 in my bank account at the earliest.

Jan 17, 2017

Updated by rahulverma398 These people are not even reachable on the phone. Their number is totally fake, no one ever picks the call to answer. What the hell !!!

Jan 28, 2017

Updated by rahulverma398 Its been 2 months now. Still no refund in my bank account. I have already sent them the bank account details. Bull #### service of yempe

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 490023

Website: www.yepme.com

Few days back I placed an order from yepme for which i paid Rs 299/- via netbanking, i have purchased many a times from yepme no problems yet, i never returned any product because i never felt the need too. And thus i wasn't aware of its return policies. But now i got fitting issues so i planed to return it, when i attempted to return i got the info that they dont provide reverse returns, they asked me to return the product shipment to the address of delhi and then they will initiate the refund within 21 days and the courier costings will be returned as coupon worths rs 150/-. Also they want the product back within 14 days otherwise the return request would be cancelled. I sent the product the same day back and i informed yepme that the product has been sent also i sent the receipt to yepme for the tracking purposes, yesterday i got the delivery confirmation from the postal service and today i got the SMS from yepme that they didn't received my product, i keep on sending mails still no reply from the company also i tried reaching them via phone call all they asked to hold on and i kept holding 15 mins and still no response so i disconnected.

order:33057605

Feb 9, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 33057605.

We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Website: www.yepme.com

I have returned a Jeans (order ID 31769267, Amt- Rs. 970) In September, 2016. But inspire of several follow up, I have not received my refund till now. Ever and since, I write a mail to them, they give same reply i.e. "We have already escalated your concern to the concerned team and we shall get back to you as early as possible." Please do needful. I am attaching all mail conversation for your reference.

Thanks
Sakshi Nirmal

+1 photos

Feb 6, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 31769267.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, please feel free write us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560053

Website: Yepme.com

Order id[protected]
They rejected the order. Reason they said that it was a error. I said it was not an error still that's fine. Refund my money and close the matter. It's been more than 2months and still customer care says we are working on priority.. #### the close the company . they BS come for salary.. And boss will be with [censored]s here n there.
Help me 323 is the refund amount

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32801315.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Jan 07, 2017

Updated by Jain Manish Kankariya Please tell Yepme owner that 2months no one wil wait for their own money. Bloody beggars

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 335804

Website: yepme.com

Well what to say...these guys are one of the biggest frauds...I wander how they managed Sharukh Khan to do their ad...here is my experience ...I had Placed order ID 32274904...It was a prepaid order place on 14 Sep 2016...The order was cancelled while the status was being shown as "Yet to ship"...SInce that day onwards, despite 15 email and facebook messanger chat reminders, the money has not yet been refunded... They have a standard reply... "Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number 32274904. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance or feedback, please feel free to write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team SM"

Feb 5, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32274904.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

View replies

S

SKumarDel

from Delhi, Delhi

May 8, 2017

I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141001

My sons Yogesh Garg and Umesh Garg have purchased Shoes vide orders no. 32381229 and 32381161 for Rs. 161/- and Rs. 111/- in all Rs. 272/- but my sons had already returned the shoes but no refund has made till date. Several complaints have been moved in this regard but all are futile. Your company has not made refund till date. It is unfair trade practice. Please said amount be refunded and credited to the said account and inquiry be conducted against this illegal act of employees of your company.

Complainant
Nirmal Kumar Aggarwal, Advocate/Lawyer,
Chamber no. 452, 4th Floor, Lawyers Chambers Complex, District courts, Ludhiana, Punjab. Mobile No.[protected] and[protected] [protected]@yahoo.com & [protected]@gmail.com.
My sons Yogesh Garg and Umesh Garg have purchased Shoes vide orders no. 32381229 and 32381161 for Rs. 161/- and Rs. 111/- in all Rs. 272/- but my sons had already returned the shoes but no refund has made till date. Several complaints have been moved in this regard but all are futile. Your company has not made refund till date. It is unfair trade practice. Please said amount be refunded and credited to the said account and inquiry be conducted against this illegal act of employees of your company.

Complainant
Nirmal Kumar Aggarwal, Advocate/Lawyer,
Chamber no. 452, 4th Floor, Lawyers Chambers Complex, District courts, Ludhiana, Punjab. Mobile No.[protected] and[protected] [protected]@yahoo.com & [protected]@gmail.com.

Feb 9, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32381229 and 32381161.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560066

Website: www.yepme.com

I had ordered a sherwani from yepme on 29th oct, 2016 and cancelled the order same day after paying amount of 6773 inr online. It has been more then 2 months and 5-6 phone calls to customer care and still haven't got the refund back to my account. Every time they are saying it will take more five days, and still i am not getting my amount back.

Please let me know how can i proceed with this.

Regards,
Anubhav hota

Jan 31, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by Bayto My Order Number is 32674779.

Verified Support

Jan 03, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

For further assistance feel free to mail us at refund @yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

Jan 06, 2017

Updated by Bayto Do you have any update on this?

Jan 11, 2017

Updated by Bayto It has been more then 1 week. How long will you guys take for a simple update. Today I called the customer care again and they are saying it will take more 5 days. It is really damn frustrating. I am planning to sue you guys now. It is high time.

Jan 18, 2017

Updated by Bayto What is the update on this?

Verified Support

Jan 25, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Website: www.yepme.com

Sir I bought shoes from yepme.com on dated 11-sep-2016 vide order no. 32229780 of Rs 374. I returned the product as size was not ok. But my refund is not initiated yet. I called many time to Customer care and always they say that refund will be initiated in 72 hours. Now more that 3 months passed and I harassed by calling them again and again. even they asked my bank detail and I provided them two months ago. Last time I called at yepme customer care[protected] and the gurranted to refund in 72 hours. but still my refund not iniiated. Kindly look into the matter and resolve my problem as soon as possbile.

Jashanpreet Singh
Mobile. [protected]
email [protected]@gmail.com

+5 photos

Mar 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Jan 22, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411048

Website: yepme.com

I'm so frustrated with the YEPME customer care services. First of all, their Customer Care number is not toll-free and when I tried to contact the customer executive I was put on hold for 30 mins. And I still didn't get to speak to the executive.

I returned their item two months ago. And I still haven't got my refund. I have made so many calls and wrote so many emails still, I've got no positive response from yepme. They're just delaying my refund.

ORDER NO: 32660118

Please look into my refund process and initiate it as soon as possible. It's a kind request to you.

Regards,
Chinmay

Jan 31, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Dec 31, 2016

Updated by V Chinmay Nandini YEPME Complaint no 2853403

Verified Support

Dec 31, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32660118.

We would like to inform you that we have already forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226005

Website: www.yepme.com

Order id:[protected]/10/2016 6:00:00 pm)
Mode of payment: cod |
Item description price shipping charges total

Yepme neil sports shoes - blue
Shoe size-9 | qty: 1
Rs. 499 rs. 100.00 rs. 599.00
Complain id-2867520

On 17 november i received a mail that after returning their product that we would like to inform you that once we will receive your return product and quality check will be validated then we will process the refund in next 14 to 21 days but till yet it has been 40 days... What the hell is that.

I want my money back at any cost.
Plz help me.

+2 photos

Jan 29, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32812071

We regret to inform you that refund through NEFT is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

View replies

M

Munna shukla

from Lucknow, Uttar Pradesh

Dec 30, 2016

I want my money back, no coupon plz i am unsatisfies with this fraudulent site.
plz help me and return my money back ASAP.

Reply

M

Munna shukla

from Lucknow, Uttar Pradesh

Jan 6, 2017

order number 32812071

its more than a week i didnt received my money yet, what the hell is going on.I need my money badly, plz help me out.

Yepme neil sports shoes returned but didnt get refund till now - Comment #2632986 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 400706

Website: Yempe.com

My refund for canceled order id 32800363 placed on 15 Nov has still not be initiated .it's been more than a month .on 15 of Dec I was promised that I ll be getting refund in next10days that is on 25 of Dec. But still i did not gett it nor my E-mail have been replied. This is the worst site for shopping they cancel your order when amount is paid online and hang you for your refund. Never shop on YEPME.I am not getting where to launch complainsoni found that consumer complaints are resolved here, I hope I will be helped here at least.

Jan 29, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32800363.

We have already forwarded your concern to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

View replies

P

Pratik Navale

from Pune, Maharashtra

Jan 2, 2017

I order my product the payment was succesful but the product was not ordered. My order id is 32673372 it is not refunded yet after 42 days also.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560068

Website: www.yepme.com

I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We would request you to please let us know your order number so that we can help you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Dec 28, 2016

Updated by juhi1502 order no 32816798

Dec 28, 2016

Updated by juhi1502 I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

Yepme is the most pathetic site even if you call they will not pick the call and in mail they will only send one message that they have forwarded your concern to our concerned department and if you will ask the detail of there concern department they will not give and again if you will they will say the same thing but will not refund our money and instead they will ask you if they can provide the coupon even though they know after so much of irritation why i will again open that rubbish site.

and i also i want to add aagain i dont want any retunr in form of coupon i want my money

Verified Support

Dec 28, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32816798.

We have already forwarded your concern to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Jan 04, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Jan 05, 2017

Updated by juhi1502 give me the reference number if you have processed my refund

View replies

Y

Yashwanth Anand

from Korampallam, Tamil Nadu

Dec 27, 2016

Payment has been debited and i have not recived any information that your has been placed

Yepme.com Complaints & Reviews

File a complaint to Yepme.com

Yepme.com reviews & complaints page 57

Non receipt of refund

Post your Comment

Non refund of automatically rejected order on next of payment.

Post your Comment

Not refunding my money even after getting the products back

Post your Comment

Never Refund Money After Return Products

Post your Comment

No refund has been made from the last 3 months

Post your Comment

Refund for my cash in my bank

Post your Comment

Refund issue on net banking product cancelled

Post your Comment

I didn't receive my refund....

Post your Comment

Refund

Post your Comment

Didn't get the refund

Post your Comment

Clothing (Jeans)

Post your Comment

Refund not received from 2 months

Post your Comment

Refund Order ID 32274904

Post your Comment

Refund

Post your Comment

Issue with refund

Post your Comment

Refund not Initiated more than 3 months passed

Post your Comment

Yepme Two months over and still not received the refund.

Post your Comment

Yepme neil sports shoes returned but didnt get refund till now

Post your Comment

Refund .

Post your Comment

No sign of a refund even 1 months later!

Post your Comment

Related businesses