Yepme.com Complaints & Reviews

Address: New Delhi, Delhi, 110037

Website: www.yepme.com

Hello,

This is with reference to an order number 32720307.
I canceled an order on 28th Oct, 16, it was a prepaid order.

It's been more than 50 days & i haven't received the refund yet.
I mailed them several times but i always receive the drafted/saved mail that i will get the refund and my request has been escalated. It's just a waste of time mailing them and awaiting for their reply.

Even after calling them, they put the call on hold for several hours and don't respond.

This is the worst site ever, i have seen number of complaints against this site and i regret for purchasing from this [censored] site.

Kindly resolve my issue and provide the refund

Refund amount: Rs 622
Order number 32720307

Jan 30, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32720307.

We have already forwarded your concern to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

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Address: 122001

Website: www.yepme.com

Order # 32608478
Complaint ID: 2849627

I've sent back the products I had purchased 55 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

I was told that the shipping charges will be paid back as well but no sign of that either. The T-shirts I ordered were of such inferior quality, I would've rather used them to dust my furniture than return.. at an additional cost!

Jan 27, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund and reimbursement of courier charges against order number[protected]

We have forwarded your request to the concerned team regarding refund and we shall get back to you as early as possible.

Also, would like to inform that a coupon code for INR150/ with a validity of 90 days will be sent to your registered E-mail ID/Mobile number as a reimbursement for charges incurred to send the product and we have forwarded your request regarding the same.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Address: 411027

Website: yepme.com

I ordered kurta from Yepme.com but received different one than ordered. Returned it and got confirmation about they got the product and initiated refund. But still refund pending..

[protected][protected][protected][protected]-----
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund against order number[protected].

We regret to inform you that your refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, if you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
PS-1
[protected][protected][protected][protected][protected]

Jan 25, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund and reimbursement of courier charges against order number[protected]

We would like to inform you that we have forwarded your concern regarding refund to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

Also, would like to inform you that we have already shared the coupon code of INR 150 at your registered email id and contact number as a reimbursement for courier charges incurred to send the product.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Website: www.yepme.com

I ORDER ID: 31883541
(RS. 769.0) - AUGUST 13, 2016 but they didn't delivered the product as at that some issue with their courier partner that's why product return automatically. But my refund rs.769 still not received .I paid that money through SBI debit card.today I update my passbook, check carefully no money was recieved from yep me.whenever I called their customer care they gave me fake promised that my money will credit soon to my bank but now patience is over they still not refund my money.

Jan 24, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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P

prittesh

from Pune, Maharashtra

Dec 21, 2016

I am also facing the same issue with yepme.com, worst company.

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Address: Bhopal, Madhya Pradesh, 462011

Website: Yepme.com

Yepme cheated me they are not refunding my 5000 rupees and it has been 2 nd half month since I returned the product, I called them so many times they always says wait for 5 days, after 5days I call them they again says wait for 5 days or 72 hour, I trusted them and waited for 2 and half months, but I have not received my money. I think it's time to file a complaint against your company. My registered mobile number is [protected]

And my order number is 32486092

+2 photos

Jan 21, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected]

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected]

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Address: Etah, Uttar Pradesh, 207001

Website: www.yepme.com

I order a jacket (1073 rupee) from yepme.com on 27 October 2016 9:37 pm, it order I'd = 32718931 and I pay through paytm app. My money deducted from my account...After that my order is cancelled on 28 October 2016.. And today (19 DEC 2016) also I didn't get refund ...
.
.
When I call them regarding my refund they say plz wait for 2 day ...I call them approx 8 to 9 time ...they say same every time ...

+1 photos

Jan 25, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Address: Kendujhar, Odisha, 758021

Website: Yepme application

Sir / madam,
I had ordered a pair of womens sandals bearing order id 32492996. Firstly i had ordered size 6 but you guys have delivered sandals of size 9. And it has already been 90days since i have been requesting for the refund of my order and everytime a same reply it would be refund to u within 2/3days. This makes two things clear in my mind, either you people have no interest in paying me back or there has been some serious financial trouble in your firm that you are unable to pay such a small amount. I hereby request you to kindly revert me back asap with a concrete date by which i shall be receiving the amount or i shall be compelled to go further above in the system to get back my money.

Jan 21, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

View replies

K

Krishnan Arunachalam

from Bengaluru, Karnataka

Dec 19, 2016

I ordered a casual shoe in yepme at 10-December-16,
It was wrongly placed and I want to cancel it.
Details:
Order number:32955857
Please do cancel the order.
It seems it is dispatched on 11-December-16.
Please do cancel the order.

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Address: 140507

Website: yepme.com

Very poor experience of shopping with yepme.com.
I have ordered Yepme casual shoes(grey & black, & Blue 2 pairs) from yepme.com on September, 05, 2016 for Rs.500.00.When received there was an issue with the size, so I returned the same after raising complaint with complaint no .2050203 via courier (details in attached file).
It was being said that the amount paid will be refunded within 10-21 days from the date of complaint raised but the same has not been received till today i.e.14.12.2016.Also, if calls are made at yepme.com then they always say amount will be refunded within 2 days but not received.
No amount has been received.So much of harassment has been done by yepme.com.
I want to complaint for the same as I am very much disappointed with the poor services of theirs .
Kindly look into the matter & proceed for refund our amount along with fine from yepme.com .

+2 photos

Jan 20, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32136008.

We regret to inform you that your refund through NEFT is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

View replies

S

SKumarDel

from Delhi, Delhi

May 8, 2017

I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!
Please spread this message as much as possible to help people. Do not treat it as a spam.
Further source: https://en.wikipedia.org/wiki/Yepme
History
Yepme.com, was launched in April 2011 by three alumni of Indian Institutes of Technology and Indian Institutes of Management: Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur (CEO) has experience building successful online companies like...
How shameful it is, when IITians are doing such fraud and cheating. Let us use social media platform to hit them back for their mal-practices.
Santosh/Delhi

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Address: 600091

Website: www.yepme.com

Hi,
i have placed 4 separate orders at YEPME on Nov 9th 2016, all those orders have been cancelled for unknown reason but refund has not been processed yet. I have called their cc for almost 7 times and every time i received the same reply as "Payment will be processed within a day" but haven't received till date.
Here are my order IDs
1, 32798864
2, 32798198
3, 32797658
4, 32796319
Kindly process the payment as early as possible.
Thank you

Jan 21, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected], 32798198, 32797658 & 32796319.

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 17, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is in reference to your concern regarding refund of order number[protected], 32798198, 32797658 & 32796319.

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Address: 122001

Website: www.yepme.com

I order a shoe on yepme and paid the amount via net banking on[protected] the amount is Debited from my account but order not placed and i got message saying
Dear Customer, Your online payment for order 32955321 could not be completed. I waited for the to be credited in my account but that isn't happend the i called yepme costumer care but they did'nt respond the call
Pleas find me a solution
Bank - state bank of india
Account num - [protected]

May 9, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Dec 07, 2016

Res_g's response I have been trying to call the CustomerCare. Had to listen to music more than 15 minutes so many times without any result. Tried emailing customer care also, it just bounces back. My genuine request to all is please do not buy any yepme products. Do we really have to contribute for such money making techniques?

Dec 12, 2016

Updated by Sauravkumarsk Here is the reference no of the amount i paid to yepme

Dec 12, 2016

Updated by Sauravkumarsk Transfer inb pay u india reference no - [protected]IGAAKHVPF5
Amount - 639

Verified Support

Dec 12, 2016

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

This is to apprise you that we have not received any payment against your order number 32955321.

We request you to check the same from your bank.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 14 business days.

In case of any further assistance and feedback, please feel free to write us at [protected]@yepme.com

We regret the inconvenience caused to you.

Warm Regards,
Yepme

Dec 12, 2016

Updated by Sauravkumarsk I have send you the reference no kindly please check it

Dec 17, 2016

Updated by Sauravkumarsk How much time it will take to refund

Dec 18, 2016

Updated by Sauravkumarsk Hey are you going to refund my money or i go to the consumer form

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R

Res_g

from Jayamkondacholapuram, Tamil Nadu

Dec 12, 2016

Order no 32741000

Unfortunately I paid for this product. It was rejected after 15 days saying product is not available. Please refund my money.

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M

maryjohnshekhar

Dec 19, 2016

I have placed my order on Nov 08, 2016. My ORDER ID: 32785436. It was rejected from the yepme stating that the product is unavailable. Hence they agreed to refund the amount in next 15 days. But haven't received the money yet.

I'm constantly trying to reach them out. But they are not responding.

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My order number 32745540 they cancelled my order due to out of stock that after raining delay in deliver compliant till that it was showing order will be deliver soon.

I ordered on 1st November it should be delivered on November 07, 2016 .13th November rejected my order . if it is out of stock they need to inform me when i order for that 13 days required ?.

It's been more than a month and still i did not get my refund from them.
yepme's customer care number nobody is answering the call.
worst service you people are giving and making people fool.

Jan 9, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32745540.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: Chennai, Tamil Nadu, 600091

Website: www.yepme.com

Hi,
i have placed 4 separate orders at YEPME on Nov 9th 2016, all those orders have been cancelled for unknown reason but refund has not been processed yet. I have called their cc for almost 7 times and every time i received the same reply as "Payment will be processed within a day" but haven't received till date.
Here are my order IDs
1, 32798864
2, 32798198
3, 32797658
4, 32796319
Kindly process the payment as early as possible.
Thank you

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected], 32798198, 32797658 & 32796319.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Dec 09, 2016

Updated by Shiva Ysr Hi,
I'm really not happy with your service, i don't need the refund in form of coupon.
I want my refund in original payment mode. Kindly do it as soon as possible. Yesterday was the deadline but still i haven't received any. Are you guys playing with our money ?

Regards,
Shiva

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Address: Bangalore, Karnataka, 560068

Website: www.yepme.com/ContactUs.aspx

Not able to track the return status of my order. the last update i got was on 26th Nov that my product has been received back to you. But after contacting so many times to customer care I am not able to getting my refund back.

Even after waiting in the call for 30 - 45 min no body is receiving my call.

Let me know if you have different process to request for refund or you are not able to understand my language.

May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

We would like to inform you that as per policy post quality check it will take 14-21 days for processing your refund in your account. We would request you to wait for sometime your refund will be processed within the given timeline. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Team Yepme

Dec 26, 2016

Updated by juhi1502 I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

Dec 28, 2016

Updated by juhi1502 no updates received

View replies

L

Lakhan Likhar

from Bengaluru, Karnataka

Dec 5, 2016

My order no. 32732786 has been rejected. But my amount is not refunded till not so proceed urgently.

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juhi1502's [Complaint's author] reply, Dec 26, 2016

Yepme is the most pathetic site even if you call they will not pick the call and in mail they will only send one message that they have forwarded your concern to our concerned department and if you will ask the detail of there concern department they will not give and again if you will they will say the same thing but will not refund our money and instead they will ask you if they can provide the coupon even though they know after so much of irritation why i will again open that rubbish site.

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Address: Gurgaon, Haryana, 600001

Website: www.yepme.com

It's been more than a month and still i did not get my refund from them.
My order id is 32641845 and amount is rs.250.
I've been contacting them since 1 month and still they're like it's being processed but i didn't get any refund yet.
They sent two shoes for the same leg.
This is how they make customers fool.
I've sent the item back more than a month ago.

Please see to it that i get my refund soon or else I'll have to file a court case against them for forgery.

Jan 16, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32641845.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 10, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

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Address: New Delhi, Delhi, 110085

Website: Yepme

My order no is 32799909 and 32805343. They r the big blunder. From the 25 days refund is not intiated. They think advertise through bollywood stars will make goodwill of this blunder company. Its my request don't shop on yepme because ultimately u will also suffer like this. They r saying there is a technical problem in refunding the amount. Take it in the coupon form. They also want to want. Customer money.

Jan 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32799909 and 32805343.

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: North Goa, Goa, 403731

Website: YEPME

Order # 32736922 october 29, amount 1 910
order # 32517702 october 08, amount 1, 384
they cancelled my order due to received an overwhelming response and no more stock
twice cancelled and until now no sign of my refund
now is december
is yepme doing all the time like this i[censored] have refund issue?
i'm ordering amazon flipkart ebay even myntra but only yepme i have issues on refund
as you can see i'm ordering bulky not 1 or 2 item only because i like the product but if its like this ur service whats the use of having good product i[censored] cant give the money back

Jan 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32736922.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 02, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32736922 & 32517702.

We would like to inform you that your refund has been processed from our end. It may take 5 to 7 working days to reflect into your account.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: Bangalore, Karnataka, 560001

Website: www.yepme.com

1) yepme men's analog watch - silver
Qty: 1
2) yepme men's sandals - beige
Shoe size-7 | qty: 1
3) yepme men's sandals - brown
Shoe size-7 | qty: 1

This order i will book on 29/10/2016 but order is no reaching to me from corrier problem ok. after order return go on to yepme.com on 09/11/2016 after i am still today 02/12/2016 not receive my refund so take a action

Regds
Paramesh m k
[protected]

Jan 6, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32733057

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: 400706

Website: Yepme.com

I had placed an order in 29 October on Yepme order no 32738015. However I had subsequently cancelled the order but amount had been deducted from my partner wallet. I had been following up for the refund from Yepme on several occasions and each time they just say there is a issue in refunding and it will be resolved soom. There normal policy to refund is 14 to 21 days which is itself pretty late. However, in my case it's been over a month and I have not received refund. Other problem is it's too difficult to contact them and it takes hours on phone to get connected which means there are only 1person in customer care. It had been totally disappointed service that they provide. can my issue be resolved.

Mobile no [protected]
Email [protected]@gmail.com

Regards,
Sunil

Jan 1, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: 332023

Website: www.yepme.com

Dear Sir,
I placed an order for 4 Men's T Shirts on 26 August, 2016. I paid the order value of Rs581 using my Paytm wallet. After two days Yepme rejected my order stating that my payment was not successful. But my Paytm wallet was debited with Rs581. I called Yepme on their landline numbers (at a high call rate of ₹2/ Min) but they says you will get your refund on Monday, next week, within this week, by Thursday but all in vain as I have not got my refund of Rs581 so far. They have extorted my money. The details are as follows:
Order No[protected]
Order Amount- ₹581.00
Customer Name- Kanhaiya Lal
Contact No- [protected]
Payment Mode- Paytm Wallet registered against Mobile number ending in xxxxxx2422.
Sir please get me my refund asap as I am fade up with them.
Thank you in anticipation

Jan 1, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number[protected].

We regret to inform you that refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

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Address: 122002

Website: m.yepme.com

Hi,

This is with reference to above mentioned order number. You have sent a defective and pre-used product. It's very obvious as it doesn't have a price tag, smells of some heavy perfume. Has lint on the inner pockets and one of them even has a hole. Is this how you rip off customers purchasing products on your website? Requesting you in a very polite way to pick up the product and initiate the refund.

+2 photos

Jan 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number[protected].

We wish to inform you that we offer 30 days return/replacement policy. In case you may face any issue you may go for replacement/refund.

Also, we request you to please let us know you would like to have replacement or refund so that we can process further.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards
Yepme

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R

rjca1993

from Nagpur, Maharashtra

Nov 30, 2016

I was placed a order on yepme.com on date 18/11/2016 for purchase shoes. That time after 7-8 days automatic rejected my order I was payment already paid by debit card.

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Yepme.com reviews & complaints page 58

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