Yepme.com Complaints & Reviews

Please contact me you have not called or answerd. On my compliant please refunf my money i place order on 6thsep today is 30 nove 2016. you are holding my money

placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100 to them. They are replying sorry for inconvenience cause to you.will look forward and get back to you soon. I asked them to pay intrest on my money they denied also that. What to do next. On top of that 1000 rupess spent calling them which is stupidity of me.

For order number 32168875

Yepme printed bomber jacket green cost 610.07

Missing item

Yepme mandy shwetshirt blue cost 457.30

Yepme veronica sleevless jacket black and white cost 304.53

This are originally charged.

They always denied. Dont know what to do. Everyday i am mailing them.

Please do needful. Or give me if anyone can provide consumer contac detail so that i can talk to them. I order total 4118 rupess on 6th of september today is 26 November. They are holding mu money from that day.

I can take a step and penalty to them.

Please help me...

Approx 2 months are gone...after reached my product in there warehouse but I still didn't receive my both refund amount yet I call yepme customers care many time. every time they told me that some issue accure in our payment gateway so you will receive your both refund within 2 days but I didn't get anything now... I am so hipper or frustrated so much I need my refund...
My both order I'd is[protected] & 32220396... Plz help me...
My email ID is- [protected]@gmail.com

I am Prakash Bhatiya
Mobile: [protected]
my Order No. 32518557
I have ordered some Product on yepme.com on October 08, 2016. Rs. 437 debited from my bank account. i got an Email from them that they are unable to process my order due to unavailability of stock.
Still they Did not get my Money.
i had called so many times as well as email.
Please find the attachment

Sir,
Order id. 32888559 dt. 26/11/16 has been rejected on account of payment failure. This is not true. I have made payment through mobiwik wallet and the transaction id is hmbk[protected] dt.26/11/16. For rs.1225/-. The said amount has been deducted from my bank (Sbi).
What is my fault? I have paid the amount and the amount has been deducted from my account. Why the order has been cancelled for no fault of mine. I am in urgent need of the trousers.
Please restore my order.
Thank you

Hi,

First time I have used YEP ME services and I founded its worst. I have ordered a product (order ID[protected] and when I got that, that was damaged immediately I have registered the complaint (complaint no[protected]and that customer care executive said me that our filed boy will collect the same by tomorrow after 12:00 PM.
No one came for picking damaged product. I got a mail from YEP ME that we are to providing the service for product return kindly courior us on below address:-
Growthways Trading Pvt. Ltd. K-618, Rangpuri Ext. A-Block, Near Tata Telco bus service station, New Delhi-110037

I wanted to know only one thing that if the product is already damaged than is it my headache resend the product.
request you to share my feedback to quality team of yep me and they needs to improve there customer service/experience..

If any one want to contact me call me on - [protected]

Regards
Vikrant Panwar
Quality Assurance Analyst

I placed an order on 6th September. My order got split 3 times with different sub order id.

Some item was missing and some item i have returned to yepme. Till date i have not received refund of all. I called 6 to 7 time. Each time it cost 100 minimum. While on call aslo it get discontinued. So far I spent 1000 rupess to call them. Which is stupid against to refund of 1350 rupess aprox. I have maill around 100 to them. They are replying sorry for inconvenience cause to you.will look forward and get back to you soon. I asked them to pay intrest on my money they denied also that. What to do next. On top of that 1000 rupess spent calling them which is stupidity of me.

For order number 32168875

Yepme printed bomber jacket green cost 610.07

Missing item

Yepme mandy shwetshirt blue cost 457.30

Yepme veronica sleevless jacket black and white cost 304.53

This are originally charged.

They always denied. Dont know what to do. Everyday i am mailing them.

Please do needful. Or give me if anyone can provide consumer contac detail so that i can talk to them. I order total 4118 rupess on 6th of september today is 26 November. They are holding mu money from that day.

I can take a step and penalty to them.

Please help me...

Tracking no[protected] is not reached on my given address as it has to reach by 26th of November... Kindly inform me the reason of not getting consignment on the given date. I have confirmed order on 18th of November but via tracking I cannot receive it's updating because it is not updated. So I am regretted. Please help me.. I will be highly gratitude.

One month is over still i did not recevied my money in my bank account and also i call three or four time to yepme customer care .they told me that you will recevied but one month is over still i did not recevied my money to bank account.

Order Id : 32663608 Expected delivery date : October 28, 2016
Mode Of Payment : Credit Total Amount : INR (Indian Rupees) 1238

order details :
Product Quantity Size
Yepme Casual Shoes - Green 1 Shoe Size-8
Yepme Marvin Premium Ombre Shirt - Blue 1 Shirt Size-40
Yepme Jordan Denim - Blue 1 Jeans Size-32

Order will be shipped to :
Lookelite, Cabin 3-G, Khyka khyrr, castle street, Off Brigade Road Bangalore-560025

Mobile Number : [protected]

Order number 32532085 and your refund time line of 14 to 21 days but I am waiting 30 days but still not refund my money and I already many times feedback but still not refund and not responsible. So very agrey and disappointed. I want to my money. Almost 4 week after. I agrey your refund services. I now complaint to state consumer helpline and national consumer helpline. This is first and last. Please refund my money bank account ( my credit card).

I am calling on yepme's customer care number since last 2 hours and nobody is answering the call. I want to return my product and get the refund as it is too much of a low quality. How do i do that? There is no online option either to apply for refund.
No customer representative ever answers the call.
I need my money back.
My order no. Is 32840658. Please do the needful the earliest possible.

-anjali

Yepme.com — Refund not made yet

1 Review
Ja jasreen on Nov 2, 2016 Mark as Resolved

My order id is 32164201 which was placed on sep 8 and my order was picked up on sep 14 as i had asked them for a refund due to size issue. It has been 2 months my refund is still pending. Yepme what are you people upto? Are you in losses thats why you are not refunding my money stuck with you past 2 months... Let me know when will i get a refund or have guts to say that we are in losses please give us some alms. You people force the customers to speak wrongly to your just coz of your deeds. Pathetic people to deal with. Will never shop for any yepme products you suck.you people are really pathetic, i dont know you need to learn how to process a refund request. i haven't received my refuynd yet i have already sent you my bank statement details on your refund mail id. What else you want.Its frustrating and your idiotic customer care people need to be taught how to make a neft transaction.It hardly takes 2 days for the money to reflect in the account but hell no you people are just making the customer fool saying that the refund has been already processed.To hell with your services i want my hard earned money back.who is going to refund my time's value that i wasted to talk to your foolish customer care executive .It takes too long to connect to them. It never took me so long to connect to any other company's executive .YOu people make customers fool .Is yepme running in losses? thats y you have taken the products back also and not refunded my money back.

I had tried several times to contact the customer service of Yepme via mail and also over phone, but unsuccessful every single time, nor is anybody responding to my mails. I have not received my refund for the order 32466875 which has been cancelled by Yepme itself since October17th. Following which I had received a mail saying refund will be initiated, whereas no more mails nor any refund was initiated. Look in to the matter and update me with the refund.

Hi,

I would like to change my shoe size. I had received 8 no but i want size 8 no same shoes. I requested you change the size of shoes and dispatch 8 size at the earliest please.

My order no is 32658785
My mob no is [protected]

Branch :bank of baroda, jalalpore, navsari
A/c. No :[protected]
Ifsc code. :barbojalalp
A/c. Holder :amit vallibhai laliya
Mob no. :[protected]
Pin code:396421
Gujarat.

Sir,
Please. Fastly refund my money in my a/c.

No existence of Customer care in effect. All the below three nos. remain non-responsive -
+[protected], +[protected], +[protected] .
Want to cancel one item (Product code: 167303) from the order 32749467, but app is not so designed to contact customer care. Also not getting status of delivery. i booked from app on 2nd of Nov, 2016.

WORST experience with yepme.com.

My order no is 32600739 . already payed amount online . but it has been cancelled by yours on 24 th October & i also got refund confirmation email from u. But till now i did not got refund. Its very very bad. & i am calling customer care but it is not connecting.and email no responce . wrost service from yepme. So i request u to solve this and provide me refund of 212 rupees.

Two order has been cancelled from yepme but money has not been refunded yet.
Order no. 32269110
Order date 13th sept
Amount to be refunded- 123

Order no. 32429375
Date 28th Sep
Amount 161

i have tried to contact them at their chargeable customer care number, after a long time the received the call and after listning my problem, they asked me to hold for a while and they use to put call on hold and never come back, i have wasted more than Rs.60 on calling them. i also have mailed them on October 22 but no action have been taken, then i have comment on google play store but there was already huge numbers of negative comment. After that i have realised that they are willingly doing this. and they dont afraid of any action that might be taken against them. So i decided to circulate this problem as many times i can do. My amount may be small but my concern is very important.

regards
Gopi Nath Mondal
Email- [protected]@gmail.com
An aggrieved customer of Yepme

On 29 sept.16 i order 1 product (consignment no. ao[protected]in), the product was receive on 9 oct. at nsh imphal. and when i asked to imphal post office staff they told that product has been send back. they didn't contact or inform me even the product is received to them. atleast they must inform me or call me saying that 'your product has receive kindly collect it from imphal post office "

This is in reference to my refund of order number[protected], 32315524, 32315536 & 32315530.

The above orders been placed on 18 & 19th of
Sept & they have partly send the products & for remaining pdcts refund yet to receive. Complaint given so much time to cc but no response.
Pls look in to the matter & solve the problem.

Every time asking for refund altime saying we have escalated the issue to higher level. But no result.

It was to b delivered on 21st oct, d courier person had called me once for d delivery, but i told him i m not in d city, i ll b there on 23rd. But later on they never called me at all... Then i called yepme customer care n they assured me dat it will b delivered within 2 days. But no response at all. I had complained thrice though lots of confusion in courier service n now returned to yep me. So pls refund the amount for me... With further no delay

My order id is 32164201 which was placed on sep 8 and my order was picked up on sep 14 as i had asked them for a refund due to size issue. It has been 2 months my refund is still pending. Yepme what are you people upto? Are you in losses thats why you are not refunding my money stuck with you past 2 months... Let me know when will i get a refund or have guts to say that we are in losses please give us some alms. You people force the customers to speak wrongly to your just coz of your deeds. Pathetic people to deal with. Will never shop for any yepme products you suck