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Yes Bank Complaints & Reviews

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Updated: Dec 9, 2025
Complaints 708
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Yes Bank reviews & complaints page 33

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S
saurabh_jasmeen
from Pune, Maharashtra
May 22, 2015
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Address: Mumbai City, Maharashtra

I tried to make a transaction of 2500INR from the Gopal puri bldg, Borivali(east) branch of yes bank.But the transaction got cancelled due to some technical issues.But now when I see my axis bank account transaction details it says that 2500INR was debited from my account which is not the case.Please help me on this asap!!!,
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    A
    abhishekumarkarna
    from Noida, Uttar Pradesh
    May 19, 2015
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    ATM Withdrawal Failure Complaint

    Address: Ghaziabad, Uttar Pradesh

    Dear Sir/Madam, I withdrew amount of Rs. 600 from Corporation Bank ATM at SM World Mall, Shalimar Garden Ext. II, Ghaziabad on 3rd May 2015. I got the message 'Transaction is failed.' But the amount is deducted from my account. Please help me to get back the amount. Thanking you. The transaction detail is attached herewith. Account Statement Page : 1 ABHISHEK KUMAR KARNA Account No. : [protected] Specified...
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    Dharamvir Chopra
    from Jammu, Jammu and Kashmir
    May 7, 2015
    Resolved
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    Resolved

    Dear Sir I am Chartered Accountant and I have opened saving account with your Jammu Gandhinagar Branch .Account was opened under special category for non levy of charges.I was shocked to see that Bank has charged me about Rs5000 as bank charges and there id debit balance.I personally visited Branch in Dec 2014and met Branch Manager.He assured me that account has been opened by them in wrong code and they will reverse the interest charges and close my account.I also drop the customer complain in Dec 2014.I also put complain on your website. I am regular enquiring about status of my account but nothing is done till date.Such type of callous approach is not expected from your Bank.Money is not problem but Bank is unnecessarily mentally harrasing me.I therefore request you to close my account and remit my credit balance otherwise I am constrained to move to consumer forum for deficiency in your service. Regards Ca Dharamvir Chopra M-[protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    Dear Dharamvir, we deeply regret the inconvenience caused. The concerned team will get in touch with you. Thanks!
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      V
      vikrantsinghguleria
      May 4, 2015
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan

      I am working with company Vertex customers soln. at orbit mall, near civil line metro station, Jaipur, having tie up with yes bank for salary account.i am getting harassed by your representative named " saloni" from last 13 days for just an account opening.She didn't checked the documents at the time of account opening & every time said on tomorrow ATM kit will be given but not given, please clarify how much days it takes to open bank account & why you don't check all required documents on same day of application instead of harassment.
      Aug 9, 2021
      Complaint marked as Resolved 
      Dear Vikrant, we deeply regret the inconvenience caused. Kindly message us your contact details. The concerned team will get in touch with you. Thanks!
      Dear Vikrant, we regret the inconvenience caused. Kindly message us your contact details. The concerned team will get in touch with you. Thanks!
      Dear Vikrant, we deeply regret the inconvenience caused. Kindly share your contact details with us. The concerned team will get in touch with you. Thanks!
      Hi, we would request you to send across the details of the issue along with your contact details at [protected]@yesbank.in. Thanks!
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        R
        Raghuveersinghshah
        from Noida, Uttar Pradesh
        Apr 26, 2015
        Resolved
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        Address: New Delhi, Delhi

        Sir On 3rd or April 2015 I withdraw total 15000 in two transaction from YES Bank ATM Munirka market, but I only got 14500, i tried calling yes bank customer care number almost 15 time but didnt get to the customer care team. Raising this concern so it should not happen with anyone else. Attached are the transaction slip which contail all necessary information regarding ATM Please take necessary action and revert. Regards Raghuveer [protected]
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        Hi Raghuveer, we have arranged a call back for you. The concerned team will get in touch with you. Thanks!
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          S
          Shubhashis Ghosh
          from New Delhi, Delhi
          Apr 21, 2015
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          Address: Kolkata, West Bengal

          Hi, I was not properly communicated by your executive Mr. Sagar regarding the charges of your Amex Gold Credit Card . When I got a verification call from Amex Dept, they informed me that this Credit will have some joining charge and also some yearly charge. I requested to cancel the card and send all the documents to my communication address. I request you to take proper step to stop these types of miss-communication which lead to waste of time for the customer.
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            A
            Amit Kulashri
            from Delhi, Delhi
            Apr 13, 2015
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            Address: New Delhi, Delhi

            Dear All, I am Amit Kulashri from Delhi. I am using Yes Bank service & customer id is 2542367. This is my salary account too. My Home Bank Branch is in Vasant Vihar Near PVR cinemas, Delhi. My problem has not been resolved since 02 months. I Withdrew 10, 000rs from my Yes Bank ATM card on 12th- February-2015 from PNB bank ATM in Rangpuri Near to Mahipalpur, Delhi at 3:01:19 (PM). Money had been debited from my account but the money didn't dispense from ATM Machine. I had raised the complaint on the same day in my bank regarding the issue. They had given me complaint no. below mentioned. 1st time complaint no is 632526, 2nd time complaint no is 651562, 3rd time complaint no is 651562. I mailed to Yes Bank on their complaint email Ids but there is no solution for the same. Next day morning again when I went to ATM was closed and was label that the machine is out of order. I have complaint in PNB bank. They told me to complain in yes bank only. After 10 days yes bank told me that I took the money, which I haven’t so I requested him again to show me the CCTV footage that I have taken money from ATM. They have given me another complaint no 651562 (Above Mentioned) they told me that the PNB bank has denied to provide me the CCTV footage I have made again complained through banking ombudsman. Now I am too really frustrated with Yes Bank services. Now both the bank are not resolving my problem and denying paying me back my money, I want to request you again take your time to refund my money. Otherwise I have to knock the door of Consumer court. For further Ref My Mobile no & email id are registered with Yes Bank. I want call from your side ASAP for regarding the same.
            Aug 9, 2021
            Complaint marked as Resolved 
            Hi, I understand that you tried to withdrew cash from pnb bank ATM with yesbank account.
            In such cases, I think you should file a complaint in both the banks.
            Also check the yesbank website and look for grievances reporting process and send an escalation to regional manager. You can do similarly for PNB branch also. (the basic issue is with the PNB and not Yesbank. As they mentioned, PNB has to do investigation, provide cc tv footage etc)
            The escalation process will help to resolve the issue though it will take some time. If not you may approach a consumer court, though this is a tedious process.
            Hi Amit, we deeply regret the inconvenience caused. The concerned team will get in touch with you. Thanks!
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              D
              Deshapriya Mukherjee
              from Mumbai, Maharashtra
              Apr 4, 2015
              Resolved
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              Address: Kolkata, West Bengal

              Sir, I have a complaint against your bank staff in Kolkata central Avenue, Branch, West Bengal, India.The person who is responsible against Amarnath Jatra's form collect and all the things who try to judge my character. If your Bank staff try to that kind of behaviour with your client then why should you take the responsibility about this. If you kindly see this matter and taking necessary steps as early as possible then I'm really obliged to you. Thanking you, Deshapriya Mukherjee
              Aug 9, 2021
              Complaint marked as Resolved 
              Hi Deshapriya, we regret the inconvenience caused. Kindly share your contact details with us.The concerned team will get in touch with you. Thanks!
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                M
                mohd. saleh
                from Delhi, Delhi
                Mar 31, 2015
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                Address: New Delhi, Delhi

                My name is mohd.saleh i have an account with yes bank([protected]) ...on 16 th march i tried to withdrawal 1500 INR from the BANK OF BARODA ATM ...but machine didn't dispatched any cash on my request moreover 10000 INR debited from my account. On this i had a word with my bank but they failed to give me a satisfactory answer so i request you to help me please.Moreover bank of baroda is saying that i already got 10000 INR which is not true ..yes bank is asking for the CCTV footage from bank of baroda ...please solve my problem as soon as possible.

                debit card blocked

                my debit card blocked by giving password thrice wrongly while online recharge time.I can withdraw my amount through same debit card but i am unable to use that debit card for online payment.Please do favour for me...
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                  M
                  mohitkhanna
                  from Khurja, Uttar Pradesh
                  Feb 23, 2015
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                  Address: Faridabad, Haryana

                  the bank named YESBANK in faridabad is such a irresponsible bank i have ever came across .they were suppose to update my ac no. [protected] on 28th of jan 2015 but the service is very slow it is not done yet .the relationship manager is not picking my calls now and when he pick up he make nonsense excuses.kindly look in to the matter as i am fed up. mohit khanna prop. khanna trading co. nit faridabad
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                    A
                    amitkumarthapliyal
                    from Mumbai, Maharashtra
                    Feb 15, 2015
                    Resolved
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                    Resolved

                    Dear sir I am writing complaint after talking from last 30 days in customer care. My problem has not been resolve. Sir, My name is Amit i am yes bank customer id is 585241 having a saving account in the bank. I have tried to withdraw 10000rs on 7th December 2014 from ICICI bank ATM in talegaon. Moneys have been debited from my account where the money didn't dispense from ATM. I have raised the complaint on the same day in my bank regarding the issue. They have given me complaint no. 571749. Next day morning again when i went to ATM was closed and was label that the machine is out of order. I have complaint in ICICI bank talegaon its self they told me to complain in yes bank because i am not their customer. After 10 days yes bank told me that i have taken money, which i haven’t so i requested him again to show me the CCTV footage that i have taken money from ATM. they have given me another complaint registration no 57795. On 6th January the told me that the ICICI bank has denied to provide me the CCTV footage i have made again complained through banking ombudsman, only then they show me footage again in footage its shows my present only, doesn't shows that i have received money. Now both the bank are not resolving my problem and denying paying me back my money, i requested you kindly help me out from this situation. AMIT KUMAR THAPLIYAL
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Hi Amit, we deeply regret the inconvenience caused. The concerned team will get in touch with you.
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                      S
                      Sivasateesh Manyam
                      from Delhi, Delhi
                      Feb 11, 2015
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                      Address: Bangalore, Karnataka

                      I have requested for online net banking password reset more than 3 month over, they unable to reset my transaction password. I have visited to bank also so many times. Every time they said it will be ready with in next 2-3 hrs. but till now the problem is not solved. I requested for cancel the account that also they didn't allowed. Please help me to reset password. I never seen response from any bank like this, This is very very worst response for my problem from Yes bank. The contact person for my problem is below Thayalan P |Branch Service Delivery Leader| Bangalore +91 [protected]| Email: p.[protected]@yesbank.in | Website: www.yesbank.in Please let me know if any one can solve my problem. My advise to viewers do not take yes bank account because they not providing solutions for problems with my experience.
                      We regret the inconvenience caused. Kindly share your contact details with us. The concerned team will get in touch with you. Thanks.
                      hi my no [protected]
                      Yes bank service in jammu branch is really not good. It's unfortunate.
                      My number [protected]
                      Person at cash counter once said me to go out of bank, jammu branch of yes bank is not worthy. They are not working for the customer. It seems that they were in hurry to celebrate Saturday.
                      Resolved!
                      Yes bank is the worst bank ever. 20 days after giving my documentation, the account is still unopened and despite giving them my mother's death certificate they still have not transferred the amount. I have payments to make and they just keep on coming up with new excuses. This is the green park branch that I'm talking about.
                      Yes bank kept on deducting ampunt from my account for no reason and never cared to inform me about the reason of deduction. A refund for an amount which never was withdrawn from my end was refunded after so many requests that too only one payment, the rest are still pending. Apart from that, whn called yes bank the customer service team is such noob and full of crap that they don't even care about customers money. No proper information, n services are dumb as hell. No revert on time. They eventually deduct money ob feb month in the month of april without informing. Suggesting not to use this crap bank for any transactions. Its a piece of waste.
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                        V
                        Vgaurav
                        from Mumbai, Maharashtra
                        Feb 11, 2015
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                        Address: Ghaziabad, Uttar Pradesh

                        Dear sir/Madam Kindly Attention... WE ARE NOT RECEIVED ONLINE CREDIT CARD STATEMENT FROM 01/02/15 TO 11/02/15. SO PLEASE SEND ME OUR CREDIT CARDSTATEMENT ASAP. STATEMENT NOT RECEIVED DATE FROM 01/02/15 TO 11/02/15 . OUR MID No.- [protected] TID No.[protected]/11459864 MID No.- [protected] TID No.[protected] MID No.- [protected] TID No.[protected] MID No.- [protected] TID No.[protected] A/C No. [protected] IN THE NAME OF R.K. ASSOCIATES& HOTELIERS PVT LTD & REGISTERED MAIL ID IS ufc.[protected]@fortunehotels.in
                        Hi Gaurav, regret the inconvenience caused. Please write your complaint along with your contact details to [protected]@yesbank.in and the concerned team will get in touch with you. Thanks.
                        dear concern,
                        pls send me this month credit card statement..my mail id sunilkumar.[protected]@birlasunlife.com
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                          S
                          Shivam agg
                          Feb 3, 2015
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                          Address: New Delhi, Delhi

                          Hi, We applied in DDA housing scheme and we not selected in lucky Draw. We have not received refund amount till now (3rd feb 2015). We applied through yes bank DD and in yes bank premises only. Application number and names are : 0283148 - laxmi 0283149 - durgesh Please contact on [protected] Or [protected].
                          Hi Shivam, we deeply regret the inconvenience caused. The concerned team will get in touch with you.
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                            deepika26
                            from Nashik, Maharashtra
                            Jan 17, 2015
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            I have used net banking for booking ticket through yes bank net-banking, the transaction fails but my bank account is debited for 439 Rs. But msrtc says they have not received the amount. This is second worst experience thr bank. REFUND my amount of two transactions 880 rs. Doesn't a bank like Yes bank have any refunding mechanism to track failed transactions? Shame! Other banks better off!
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            I am having this issue with Yes Bank for quite some time now. I have not been able to make atleast one sucessful transaction using Yes Bank. Good Luck on Yes Bank or you can try other banks
                            Dear Deepika, we deeply regret the inconvenience caused. Please write to us at [protected]@yesbank.in with your complaint and contact details. The concerned team will get in touch with you. Thanks
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                              Poor Chap
                              from Thiruvananthapuram, Kerala
                              Jan 15, 2015
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                              I had made a transaction vide Net Banking of Yes Bank. The transaction failed while going to the third party but i got a SMS that payment was made and same was effected in my account statement. But when I checked with the vendor they had not received the payment. I called up with the Yes Bank but no one responded. My mail conversation with the [protected]@yesbank.in and yes bank resulted in them saying they had made the payment and should take up the thrid party, we can understand if the situation is once or twice but this is occuring frequently. Additionally my debit card has been blocked for dont know what security feature. In short YES BANK is the worst bank for online clients
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                                Poor Chap
                                from Thiruvananthapuram, Kerala
                                Jan 15, 2015
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                                Resolved

                                Yes Bank is the worst bank to do any online shopping or third party transaction. Their IT systems are not at all capable. The transaction always fails at the bank end, resulting in no payment to the client. But this is infact fooling the client and the vendor. The transaction is actually sucessful and the vendor is credited with the money. When we do another transaction thinking the first one was a failure, that too fails, reuslting in double the loss for the customer and increased transaction fees for the bank. This is a perfect example of daylight robbery by a Bank. I am happy I have closed my account with the Bank and dont have to deal with this kind of cheating !!
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Hi, we deeply regret the inconvenience caused. Please write to us at [protected]@yesbank.in with your complaint and contact details. The concerned team will get in touch with you. Thanks
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                                  TanmayaRath87
                                  from Sangamner, Maharashtra
                                  Dec 8, 2014
                                  Resolved
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                                  Resolved

                                  Money deducted in failed transaction

                                  Address: Gurgaon, Haryana

                                  I had used Yes Bank Net banking while making a transaction of Rs 8497, with Yatra.com on 24.Nov.2014.
                                  But this transaction failed, the tickets could not get confirmed but money had got deducted from my Yes Bank account.
                                  I had talked with Yatra counterparts, as per them they haven’t received the payment.
                                  Kindly investigate this matter and so that I get my money back.

                                  It’s been almost 15 days...
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                                  akigoel
                                  from Agra, Uttar Pradesh
                                  Dec 3, 2014
                                  Resolved
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                                  Resolved

                                  Address: Meerut, Uttar Pradesh

                                  Hello I m Ankur Goel . i am an Chartared Accountant . I have an saving account in Yes Bank ( Branch garh road) Meerut . which no is [protected] . when i was going to issue a new ATM card .. Your Yes bank senior executive behaved with me very badly and used wrong words for me ..so thats the way you treat the customers .. seriouslly its a big question mark on ur services ..?? now i will stop my dealing & shut my all A/c b.coz o[censored]r executive bad behaviour .. & i will take leagal action & file a case against on it to mental harrasment the customer .. Thanks & Regards Ankur Goel [protected] Meerut
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Yes Bank customer support has been notified about the posted complaint.

                                  Unable to login Says "Account has been locked"

                                  Unable to login Says "Account has been locked"
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                                    jeewan jyoti jinta
                                    from Noida, Uttar Pradesh
                                    Nov 26, 2014
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    hi I had raised a complaint ticket no 552229 for the failure of the three online transactions with 2 different vendors . The page never redirected back to the merchant page and was continuously buffering . I did not receive a mail or a text from yes bank regarding the transaction .Only when i checked online the money was deducted .the transactions that i made from yes bank net banking since no conformation from any side, i made similar transactions from different banks and were immediately successful. The Customer care closed the ticket without reverting back on the status of the ticket .Only when i called then they said the transaction was successful with the merchant you need to track with them . I do not have any reference no or transaction cause the page never redirected back, from whom should i check or raise a complaint . The transaction was not successful with different vendors and at different times, more over the transaction went through immediately with another bank account . I have my salary account with YES bank and i have no trust as to use your Online Banking services, since there is no proper address of your compliant . Please let me know the transaction Details and reference and the end customers with whom i have to raise a complaint in case the transaction was successful from your side .
                                    Yes Bank customer support has been notified about the posted complaint.
                                    Yes Bank is the worst bank to do any online shopping or third party transaction. Their IT systems are not at all capable. The transaction always fails at the bank end, resulting in no payment to the client. But this is in fact fooling the client and the vendor. The transaction is actually successful and the vendor is credited with the money. When we do another transaction thinking the first one was a failure, that too fails, resulting in double the loss for the customer and increased transaction fees for the bank. This is a perfect example of daylight robbery by a Bank. I am happy I have closed my account with the Bank and don't have to deal with this kind of cheating !!

                                    NB: I had already taken up these issues with [protected]@yesbank.in and still the problem was not resolved !!
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