Yes Bank Complaints & Reviews

I had one Saving Account and One Current Bank in Yes Bank. One unfotunate day, I asked one Rep from Yes bank and asked for a Fixed Deposite in Yes Bank of Rs. 25000/-

Rep came to my house has collected all the documents and money from me and invested the money in a Health Insurance from Max Life Insurance w/o my permission. When I called Yes Bank and did a complaint. They have returned my money but closed my saving and current accounts as well.

I have to make lot of complaints caused mental harrasement to bring back this money. Apart from this mental harrasement, they have closed my accounts which has caused a loss in my buisness as well because I have already mentioned their current and saving a/c numbers on website.

I need a compensation from Yes Bank for this blunder of his employee.


My Details are :

Bhupender Mehta
M/s Medical House
E-8, GDA Market, Patel Nagar-2
Ghaziabad (UP)
India

Current A/c Yes Bank - [protected]
Saving A/c Yes Bank - [protected].


COMPLAINT NO-[protected]-YES BANK LTD

Respected Mam, This is in respect for being absent from work dated 13 Nov 2013, till date. I want to bring your notice that, I have already sent across the leave application on 11th Nov for the period which I will be absent in office. I have already stated in the leave application that my parents are not well, that's why I will be talking off from the work. Another important thing, my leave application wasn't rejected too. However, Mr.Ziya Rasool & Mr.Vivek Pandey didn't accept my reasons for not appearing to work. Still, Mr.Ziya Rasool & Mr.Vivek Pandey continued harassing me and forced me to put resignation which set me in a huge depression and mental trauma. Finally, which resulted me to consult a psychologist due to my mental trauma. Psychologist, have prescribed with the medicines and suggested complete bed rest to get out of this depressed state. Mr.Ziya Rasool and Mr.Vivek Pandey (CBL) haven't kept any stone unturned to harass me and get me pushed in this mental trauma of depression state. As a senior officials in bank, I didn't expect their behavior like this for me .If it would be only like this, it won't be good for other employees also. Today, I'm in this state of mental trauma and tomorrow could be any one. So, above written statement includes the reason for not appearing to work and what mental trauma I'm going through. My condition not permit to putting resignation the work because my economic standard not good that time. I want more work with our origination. I am not able to more get harassing by senior. My mind is not focus on my business . I take rest and want to improve my business after get out of this depressed. I am also handicapped person not find more job and senior get me more mental trauma this is very low behaviour. If I am going to mad then who responsible for my parents. So I just want more bed rest After meet prescribed with the medicines and suggested complete bed rest to get out of this depressed state. I'm expecting your full justice pertaining to me Thanks! My Self Mohd Sajid Silawat work at Yes bank at nagaur branch, from last few days my mental status was not good. I Have survived leave loss of pay.I got this condition got from My bosses. I had discussed This with HR respected Chavi Jain. and also sent my medical reports . I agree that my business was not good for our organization, at present my sales carrier is very low But In My pervious job I was a top performer and declared winner many times. I love my job. my previous organization was Kotak Mahindra Bank (9month) Indusind Bank (16month) SBI Invest ( 19month) ICICI Bank (8month) all off top performers and growth business for our organization. I attended Interview in July in Yes bank they took my feedback from my previous organizations. After so many days they took decision in favor of mine. Because my work was too good that’s why they got strong feedback. So I got appointment letter from Yes Bank. I didn't know that if I join this company would ruin my carrier. Right now my sales in banking are not going good at this time all of effect due to harassing me and forced me for resignation which set me in a huge depression and mental trauma. Mr. Vivek Pandey (Reporting Manager) Always blamed me that i have not sent daily DSR report and not attending his call. I sent Daily Sales Report via email and print out copies seen and signed by Mr. Ziya Rasool filled the file. On 13th nov 2013 my health was not good I don’t know what happened with me and I even don’t remember this cause to my memory problems. I got one notice sent From Mr. Vivek Pandey via post than I sent my all detail via mail Respected Chavi Jain. I have decided to submit my resignation letter after I recover my health & survivor notice period 30 days. I don’t want more mental harassment from my seniors, hoping your full justice pertaining to me. Thanks Today I am in the worst condition that I cant carry on with my banking carrier. Because between two bosses I am messing my self. These make my future and carrier worst I don’t have anxiety on these issues. Because it make my carrier over. I am waiting for recovering my self So I can put my resignation But I am afraid to going branch because they have created lots of Problems for me. I am not sure that when I will go to branch they will make me even worst than I am now. My condition is not so well permanently so I can bear this pressure again. I will give my resignation and will take a notice period of 30 days. I am totally depressed so I can’t carry on. -------latter with notice given me Cc: Vivek Pandey (Br. B); Monica Mishra (HCM) Subject: RE: Subject: Notice About Absence 13 Nov 2013 Dear Sajid Revert Awaited. If you are not submitting the required documents and do not provide a date when you will report to the branch, we will be forced to take actions as deemed fit. [protected]i reply Respected Chavi Jain Myself Mohd Sajid Silawat currently I am working in yes bank Nagaur branch. I have survived my worst period of my life in banking career. I just want to be got good justice from Respected Chavi Jain. But she assumed me wrong that I am resigning for the job and also assuming that I am wrong at my place. Since I am recovering my self and I want to prove my self in our organization. Its my humble request to you that please give me transfer in any other branch that Mr Vivek Pandey and Ziya Rasool both are harassing me mentally trauma. I don't want to resign for the organization but it was my obligation that I thought about this. If Organization allow me to transfer any other branch then please give me transfer in the below two of my preferences 1. Chembur Mumbai Maharastra 2. Merta City Nagaur How can join. doctor not allow me to work he said take rest more. my last meeting with doctor he said more take rest. i cant able to join sorry. doctor didn't given me granted permission. If organization does not allow me to the same then I will join again after my Doctor granted permission i am feet and fine for work than i will submit my resignation and I will fully survive notice period for 30 days. Waiting for your positive response ----mam send m more one email Dear Sajid If there is no revert from your end regarding the same by End of Day Today, we will be forced to take actions as deemed fit Thanks & Regards, Chavi Jain [protected]my reply i send my all medical certification and latter but not help any one compny want to resgination why? Where work ? what future in private bank ? lost of my best time Please help me

on dated 2/01/2014, i have done a NFET for BITS PILANI admission form. 1912 Rs has been deducted from my account but not reached there . details are as below:-- Ref cheque no-- 27720 NET TXN-- TECHPRO 91957170 DEBIT AMOUNT-1912 ACCOUNT NO-- [protected] NAME --PAWAN PATHAK

I am a saving nd current account holder of yes bank Pkh. Rd branch ludhiana I have a four ac. I will stop my dealing and shutdown my Ac because of fake and irresponsible dealing of branch manager Abhinandan sawhney sales exsiqutive nikhil verma because of these persons I will break my relation iam big nd famous wine contractor please action against these persons thinks

The same thing happened to me. I belong to Delhi and I am currently working in chandigarh . I was on my back to Chandigarh from Delhi on December 1/2013. I boarded the bus at 11:15 pm in night..my debit card was with me despite that I lost Rs 25000 in one night. The first transaction took place around 11:37 pm when Rs 10000 was debited follewed by Rs 10000 again in a minute from some atm at old gtb road. Worst thing is after having left with Rs 5000, I called yes bank to block my card. The agent told me my card was block. Even after blocking Rs 5000 was debited from my account from some axis ATM in an hour. I have been mentally disturbed and worst part it that yes bank is making me run here n there and doing nothing..I hate u yes bank n I will see to it that you never make a fool o[censored]s again for trusting you. My deepest regret is that my company Agilyst uses your bank for salary account.

Shakeb hasan khan
PH no. [protected]

I am totally fed up with the service of YES Bank they are not responding any call not even any complaint. I have given application to close my account and the same is forwarded to NFC branch on 15-Oct-13 but till now my account is open and no one is listening us. For opening an account the same thing we are facing we had call them 20 times because I have given them the payment. Now around 100 call I had made to them but neither we are getting response from corporate office nor from any branch.

i am a registered agent with yes bank using yes money service which is used to transfer money into customers bank account.. I had transferred an amount of Rs 3000 on dated 12/9/2013 with transaction no-IB9BW1G. from Yes Money service but the amount is still not credited to the customers bank account till today whereas its showing credit in our system. I have raised the complaint with the bank many a times but still i have received no replies from the bank regarding this matter. The sender customer daily visits my outlet and request me to either transfer the money to his beneficiary or give the money back to him. But i have no replies to give him.. What sort of system the bank has made when they cant even track the money.. Either the money should reach the to the beneficiary or one should get it back, but since 2 months the bank has no answer for this matter... Pls help me solve this problem and get the refund amt back to us..

Dear Sir, My complaint is against Yes Bank Limited, regarding wrong charges deduction in Savings Account. Firstly, i want to tell you the background of the matter that is i had opened a trading account with edelweiss broking Ltd. in Sep, 2010 (3years ago), and they opened my savings account with yes bank on ZERO balance (as they have tie-up with Yes bank). One of yes bank's representative came to my home and opened my savings account on ZERO balance w.e.f. 20.09.2010, on the term that this account will be on ZERO balance until i maintained trading account with Edelweiss broking ltd and done transactions on regular basis. Operations in my both accounts (Savings accounts with Yes Bank as well as Trading account with Edelweiss broking ltd.) are gone normally but on 06.10.2013 a charge named "AQB CHRGS Q2 JULY-SEP-13" charges are debited to my Savings Account for Rs. 842.7/-, which are wrong and should be reversed. I had not got any intimation (e-mail or letter or any communication) regarding change in my Saving Account status, they(Yes Bank) changed my Savings Account status from Zero Balance to a savings account (with minimum balance of Rs. 10, 000) without intimate me, and also deduct charges. Kindly go through the matter and reverse charges as soon as possible... Bank name :- Yes Bank Ltd. Branch :- Noida, Sector - 63 Savings A/c No. :- [protected] Customer ID :- 383678 Mobile :- [protected] D.O.B. :- 03.02.1991 Address :- 2/92, Gali No-2, Lalita Park, Laxmi Nagar, Delhi-110092. Thanks & Regards PRADEEP SINGH

This complaint is against YES bank as i have registered a complaint of the fraud transaction which was held on 23 March,2013(fraud transaction date) on 12 Apr, 2013 (Complaint Date and complaint no - 243565 ) and on that day they confirmed me that i will get the resolution with in 72 hours but when i didn't get any response then i called back at my own and this happened several times but this was not the only thing because when i lost my patience i asked them to provide the result on the same call then they extended the limit for 32 days which is not ethical and even till today i didn't get any call or response from there side and even they are not bothered as they are saying, if you want to register any complaint then send us an email on YES bank email address. Can you tell me, the complaint which i have registered on 12 Apr, 13 but i didn't get any response of that so whats the point to register a new complaint..??
I think they don't have the right to stay in Indian market as a bank if they can't control or respond to their customer complaints.I want the compensation of the harassment they gave to me.
Please tell me the next step.

Hi..
I am Kiran Yadav employee of Reliance global com had opened a salary account in yes bank since more than 10 months.Last month ie on 15 dec'12 ,Someone from Gujarat's ATM withdrew Rs 14000/- from my yes bank account without my presence or my debit card.The Debit Card is with me safe and i never did any transaction on or after 14th december 2012, logged a complaint to police as well to the bank,however BANK is not taking any responsibility for reimbursing the money to me.

The money was withdrawn by two atm
1 Axis bank ATM which is in Wapi,gujarat--Withdrawal of Rs 10,000 took place. on Saturday at 10.59 pm
2.UBI bank ATM which is vadodara ,gujarat- withdrawal of Rs 4000 took place,on Monday at 9.24 am

Its been more than a month now and YES BANK has not done anything for settlement of the issue instead they make us run here and there unnecessary.
TO add on there is no Branch manager available in VASHI BRANCH , NAVI MUMBAI .
Attaching the CCTV clips received from Axis Bank ATM from wapi , however UBI ATM do not have any CCTV in their ATM location so no CCTV footage available for second transaction.

Request you to please look into this matter as soon as possible.as it already very delayed and i want BANK to pay my money back.

Regards
Kiran Yadav
[protected]@gmail.com

Dear Mr Kapoor

I am writing this mail on behalf of Mr Suneel Nagpal , who is the proprietor of Seed Consultancy and does not understand English.

Please consider this mail word by word translated on behalf of Mr Suneel Nagpal

The account [protected] was opened on 30/06/2012 , by that i was very disappointed by the services because account opening and delivering of Debit card took 3 months and Internet banking is still not active. The person who opened the account initially told me that Rs 10000/- will be average balance in the account, i simply refused to open the account. Mr Manvendra kept on following me and requested me to open the account since he had some targets to fulfill. He misrepresented the fact that the account will be zero balance if you do 3 transactions in a month. I agreed upon this because this sounded to be exactly as per the my need of a current account. The idea was to open an account and make a time deposit of Rs 5lac along with the saving account.

This is an account opening fraud

1) There was misrepresentation of facts by the account opening representative
2) Account was not zero balance
3) This is a international trade account (The firm do not have any IEC code and there is no reason why Trade account was opened)
4)The representative was aware of the fact that I don't understand English, so he can easily mold the benefits and features of the account.
5)I have never received even a single bank account statement
6) I have never received any call regarding cross checking or informing about features and benefit of the account
7) Never got any intimation letter from the branch for non maintenance of current account
8) I was told that relationship manager will be mapped to me and will help me after account opening but never ever happened
9) My Internet banking is not active so that i can get information about my account online
10) My debit card is blocked and i can not use the debit card for mini statements and cash withdrawal

These were the reasons why i withdraw all the money from this account and later yesterday i visited a branch and deposited some cash so that i can use the account going forward , I was shocked that all cash deposited was deducted. In fact i inquired the representative first about my account but she told me there are no such charges.All my hard earned money was debited against charges of Rs 4000/- approx. I have given a chq of Rs 4290/- anticipating it to be cleared against this cash. But because of these charges the chq will get returned tomorrow morning spoiling my credibility. I will fight for justice till i get these charges reversed.

Suneel Nagpal
[protected]

Hi All,
My Cust ID-552445

Its happens with me second time that my amount INR-383.7 /- Deducted twice on 15th Sep.arround
2130hr , But when i ask to yes bank customer service every time revert that need to wait some time..

CAN ANY ONE TELL WHY SHOULD I WAIT ITS MY MONEY ?? if its already almost 6 days Gone..

Kindly refund my amount in my account .

Any one who want contact me kindly contact me .[protected] or [protected].

Mr. Punia.

This is here by gangavarapu madhu babu Account holder of yes bank Ltd. My account number is [protected].&ID no :792289.complian you aganist the worst finanical problem i have never faced up in my life because of yes bank.
On31st August-2012. idont have a single ps in my pocket except a debit card of yes bank ltd. and that [protected]@3pm my 02 year old baby was in a very serious condition and admitted in the hospital. after the admission procedure .i have goneto the nearest A.T.M to draw some amount. but in that tipical situation i got confused and i called up the customer care about the incident. they told that account was locked up because of a letter of address change of mine had not at all received by me.and for that reason my account was locked up.they told that they cant help it out and asked me to contact ot sec-bad branch. but i have already received that letter of confirmation of changing address on[protected].it self.
NOTE:LATTER DATE 27th-JULY-2012&YES BANK REF NO:792289/22
I GOT THIS LETTER THROUGH OVER NIGHT EXPRESS&THE POD NO IS:[protected].
you pls check it out in OVERNITE NET.COM
after customer care people information igot rushed tothe sec-bad branch around 5pm and told a lady over there in the enquiry the whole story &shown the letter i have already received.after verifying everything that lady got shocked and told me that the mistake was done by the gurgon branch people but not by the sec-bad branch and also she told me that she will rectify the problem. then i asked her when my account would be unlocked.as she told that it will tacke 24 houres time i requested her to make it fast atleast within 2to3 houres.she said it is not possible.i explaines every thing about my baby abd all.i requested her to make it fast other wise i am going to complain to BANKING AMBUDSMANT.She got angry that word and she told me to me to complain and also she gave areckless answer like this. THIS IS A COMMON PROBLEM IN OUR BANK IT HAPPENS SOMETIMES.
I got shocked like anything and got to know that this is a very common problem in YES BANK how even i left from the bankto the hospital again.and nex i got a call from the bank people at7pm thataccount is working.
around 8 pm i have gone to the hdfc bank atm and tried 2times i didnt getthe money but the ame message from the atm the TRANSACTION IS DECLINED At 8.15pm i called up the c.c.again a person picked up my call and he told to go to an other ATM.again i did it in icicibank atm and faced the same and again i was in contact with c.care i got connected with thw same person i spoke earlier,he asked me to wait the technical people.After some time he came back to me &he told it will cleared up within 10to15minutes.
i just left everything because fist of all i should brrow money from some where and i was in that search.
Again that the sameHonesty coustomer care guy himself called me up around 10.30pm and told it will be deffinitely reclified after 12pmthat is that the very next day.as he told,myaccount was working from the next day this is the most worst problematic day i have never faced up in my life.and ithink no one should not face it also.
ANYWAY HOW CAN A BANK LOCK THE ACCOUNT OF A CUSTOMER,WITHOUT GIVING A PREVIOUS INFORMATION TO HIM BY MOBILE OR MAILOR ATLEAST THROUGH POST?I JUST WANT TO GIVE A COMPLIAINT AGAINST THIS AND I AM GOING TO WAIT FOR YOUR FEED BACK.[protected]@gmail.com



THANKING YOU
GANGAVARAPU MADHU BABU

Hi ,

I have opened NRE and NRO account , i have received pin for NRO account and card for NRE account , i have called multiple time to yes touch but customer care are least bothered they wont give any ticket number for my interaction, They wont do anything some time they will just hang a phone or they will promise for call back which never ever happend till date .

On 28th June I transferred INR 10000.00 through NEFT:RR[protected] from Yes Bank to SBI Bank, Sangamner
The amount is debited from my account but not yet credited to the beneficiary's account.
I had contact both bank's and also helpdesk but they are fail to give exact status.
Kindly take immediate action.
UTR: OP[protected] (provided by Yesbank helpdesk)

Regards,
Ashish Ashture
[protected]
[protected]@gmail.com

I am Rohit Baranwal,partner & Authorized signatory of Sri Mahabir Sales.
I am a regular & corporate customer of Yes Bank,having 3 current & 20+ Salary Saving account in their Bhopal branch.
I have given a cheque to my client in favour of "Genesis Colors Pvt.Ltd".
At the day of clearing(04.06.12) at 10.05 AM i have called my bank that there is cash short to clear that cheque , right now i am going deposit the sufficient balance with in a hour.
At 11.00 am i have deposited required amount in my account but they have taken amount but not updated in my account,even during that About 60 thousand have been credited in my account through EDC clearing.
When i called to bank for confirmation of clearing, they replied that they have time to clear the cheque till 1 p.m.
But when i checked my account at 12.28 pm then cheque had been rejected at 12.17 pm.
As that was fault of Bank's system that they have not credited & updated my balance on time.
When i called them about that they made a foolish reason & assured me that they will check and rectify this problem.

As we all know that to bounce a cheque is a crime, it's the matter of my image in front of my client.
Business depend upon credit & relation , due to this i been ashamed.
It 's not done with any of client who gave them regular business.

i am available on [protected] or [protected]@yahoo.com.

Hi,

I have requested for opening an account and have provided all the requested document to branch

Ground & Mezzanine Floor, Basil
Moneta, Koramangala, Bangalore ,
560095
After a week i did not get any response or welcome kit(money was deducted from my check[protected] for (11000) on 3rd dec 2011) , i called the Koramangala branch and They told Rental agreement is old and even though there was auto renewal caluse available they did not accept it.

I have gone ahead and got the new rental agreement from my owner and have provided the new rental agreement.
They informed that i will receive the welcome kit within seven working days. I did not receive any welcome kit and have called again to the branch. Now, they are telling they have sent an email(which i did not receive) to bring the original rental agreement. I have informed them that i will bring this tomorrow (23rd december).
It's been really disaapointing the way i'm getting the response.It's really very bad for a bank saying that they are customer oriented. I want this issue to be looked into and needs to be addressed at the earliest.

Thanks,
Boopalaparthasarathy

rajat jain of yes bank is fraud . he hacked my account and transfer money from my account.

please take action against fraud rajat jain

Dear Mr. Rohit Srivastava
Cc: Mr. Rajender Shukla

We received following message from you on 6th July
confirming receipt of Euro8981.95
Transferred by our buyer Mr. Djabodo Alain.

We, on 2nd July, before even arrival of this money to your bank confirmed
that
we are expecting this Payment from our buyer.

This is payment of Export order.

We requested you to transfer this money to our account immediately on
receipt.
But you have not done anything.

You are well aware that Euro value is declining. On 6th July it was Euro
1 = INR 64.50
Now the it has declined.

On the false reason you are holding payment to us. Because our Customer
has sent
Reply to this effect from his Bank.

We also find that you have not referred this matter from your end to the
overseas bank.

We claim that you are intentionally bringing loss to us by not transferring
money to our
Account. This is happening because Yes bank has not corroborated with
overseas
Bank in this regard.

We are claiming to credit our account with Exchange rate that was effective
on 6th July.

We are claiming a serious action against the Bank because of lapse of
handling this
Transaction.

Regards
Pahuja
Pallav Frictions


-------Original Message-------

From: Rajender Shukla (Br. B)
Date: 06/07/2011 13:22:53
To: PALLAV FRICTIONS
Subject: RE: Our account Nr.: [protected]

Dear Sir/Madam,

We have received credit of EUR 8981.95 in our NOSTRO.
The account number of the beneficiary mentioned in the
Payment instructions sent by our EUR correspondent does not match with our
record.
The name of ordering party is: DJABODO ALAIN
Beneficiary name given is: PALLAV FRICTIONS

Please confirm if the payment belongs to you.
Please arrange for SWIFT to us on correct account number
through your overseas party/ordering party.

Post the above requirement we also note that as per the
Standing Instructions maintained with us the purpose of the
various inward foreign remittances are:
“ EXPORTS”.
Kindly confirm in case of any change / different purpose advice us and
arrange for a letter advising us the purpose of the inward received.

Till such time we are holding the payment.
Else advise if this has to be returned back.
In case we do not receive correct details from the
Remitting bank within 2 working days
we shall be returning the credit received.

Also note that we are migrating to STP that
such credit may be returned without referring.

Thanks and Regards
Rajender Shukla
Corporate Service Desk
Rajouri Garden Branch
Ph:47184900 From: PALLAV FRICTIONS [mailto:[protected]@gmail.com]
Sent: Saturday, July 02, 2011 11:22 AM
To: Rajender Shukla (Br. B)
Subject: Our account Nr.: [protected]

Dear Mr. Rajender

Our customer In Ivory Coast (Abidjan) has transferred on 28th June, 2011
Euro 8991.95 to our account as advance / balance payment of shipment.

Bank Transfer Advise received from buyer is sent to you attached.

We request you to kindly credit amount received to our account
Referred above and confirm.

Thanks and regards
SK Pahuja
Pallav Frictions

Hi ,

I have opened a account with Yes Bank, through my demat account at Pune, for which i did not get my ATM pin, I got transferred to Hyderabad and contacted Yes Bank hyderabad branch to change my mailing address and also to mail ATM pin.

IT HAS BEEN ALMOST 4 MONTHS TILL NOW I DID NOT RECEIVE MY ATM PIN....

many times i have approached the Yes Bank branch at Hyderabad....but there is response and action.
below is my account details.
Customer ID - 380209
Account - [protected]