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Yes Bank Complaints & Reviews

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Updated: Oct 18, 2026
Complaints 714
Resolved
85
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Yes Bank reviews & complaints page 4

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N
Neelam Rana 1888
from Sonipat, Haryana
Mar 25, 2023
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Address: Sonipat
Website: Gmail

Misbehave and abusing words used by your staff member Ritu +[protected] sounder Raj with mobile number[protected] and [protected] regarding credit card ending with 3742.
Misbehave and abusing words used by your staff member Ritu Verma +[protected] and sounder Raj they said I am talking from bank bazar with mobile number [protected] and [protected] regarding credit card ending with 3742
Your staff misbehaving i am not paid any bill

Regards
Neelam Rana
[protected]
Yes Bank customer support has been notified about the posted complaint.
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    M
    Mdyousuf
    Mar 20, 2023
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    I was the regular user of Credit Cards. Due to a big loss in some business start up, I was stuck in a big debt from last 3 months. Last week I got a call from bank regarding the repayment of my YES BANK credit card I told them I want a settlement, although I'm a government employee but somehow I'm not able to make any payment. Today (20.03.2023 @ 2:20PM) again I got a call from [protected] by the name of ANJALI, I told her the same that I want a settlement and suddenly she started speaking in high tone and then she was using abusive language and I don't know who gave such authority to speak like that.
    Her wordings "Suar ki Aualad, tum muslim sale suar kha kha k paida hote ho or fir aukat hoti nhi payment krne ki, fir bank k paise leke bhaag jate ho."
    I told her that I'm a govt employee I can take action on you but she was totally fearless. She said "Suar ki aulad tumhari aukat hi yhi hoti hai suar khane ki sirf"
    I asked her about her office address and manager number but she didnt answered.
    Yes Bank customer support has been notified about the posted complaint.
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      Z
      Zamil Akhtar
      from Dhanbad, Jharkhand
      Mar 20, 2023
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      The loan tenure of 60months are complete. They are saying they are taking extra 3 months EMI which they have waived from Apr2020 to June2020 due to covid-19. But I have paid all that pending money through billdesk. Please check and try to close my Loan ASAP
      Yes Bank customer support has been notified about the posted complaint.
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        A
        ashugaurav1310
        from Noida, Uttar Pradesh
        Mar 16, 2023
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        I requested for the foreclosure letter and the list of documents for my Home loan on 17th Feb 2023, however after many follow-ups, They sent me the foreclosure payment link without the list of documents and when I asked for it, they have not done anything about it and now the foreclosure link has expired as well. I am really fed up of the copy-paste replies of the customer support, they don't even read what I am asking for,

        I have been in touch with the Relationship Manager, her escalation point, grievance redressal team, however it looks like its huge task for the Yes bank team to get me these two documents.

        I have been a yes bank customer for 12 years now, but looks like the time has come to move on and get out of the zero customer support Yes bank.
        Yes Bank customer support has been notified about the posted complaint.
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          D
          dhiraj2212
          from ranchi, Jharkhand
          Mar 10, 2023
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          I Shiv Bhagwan Agarwal, customer of YES Bank from branch kutchery road, Ranchi -834001
          My account no is 00806xxxxxxx099
          Phone no is [protected]
          Today, 03/10/23 at 16:34:03 my staff deposit 35000/- through cash deposit machine at kutchery road, ranchi branch but cash not deposited its show on 'your cash has been retracted'

          Deposit machine no 00JHH0B001
          Deposited amount denomination is
          100*100
          500×50

          NOT GETTING A PROPER RESPONSE FROM THE BRANCH

          So please clear and rectified my problem and do need full as early as possible..
          Thanking you
          Yes Bank customer support has been notified about the posted complaint.
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            Z
            Zulfain Hamid
            from Anantnag, Jammu and Kashmir
            Mar 10, 2023
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            Sir yesterday i made a imps transaction and the money was debited from my account and there was an error in writing account number sir plz can u retrieve that money or verify if the money was sent as i think that account number doesn't exist with any account number of there bank, As mistake was of word 'angel' before the account number
            Sir plz help me on this .
            Yes Bank customer support has been notified about the posted complaint.
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              A
              Ashish avinav
              from Jamnagar, Gujarat
              Feb 7, 2023
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              Address: New delhi

              I have already submitted all the required docs and even provided them my IGL gas connection bill as an address proof in an email.
              However, this bank is still sending me a text message and an email that I haven’t submitted it and will be charged 2000 per month.

              Every time they increasing my home loan EMI without consulting me whether I want to increase the EMI or tenure.

              Here is my home loan detail:
              HLN[protected]
              Ashish Avinav
              Yes Bank customer support has been notified about the posted complaint.
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                H
                haze52
                Feb 5, 2023
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                Address: India
                Website: www.google.com/maps/place/Suniti+Kuteer/@13.6706658,79.348088,17z/data=!3m1!4b1!4m9!3m8!1s0x3bb2b56f11eb259b:0xa9412f6b921dd825!5m3!1s2023-03-04!4m1!1i2!8m2!3d13.6706562!4d79.3502348

                I was today a victim of an online scam. The scam is happening in Tirumala Area which recives lot of devotees. The scammers have added fake phone numbers in all the hotels and when reaching out to the numbers scammers say to pay us to Merchant account. I personally have trust in BharatPe so I did the transaction. Please look into it.

                Merchant Name: Mohd musadik mujeeb ullah khan
                bharatpe[protected]@yesbankltd
                Yes Bank customer support has been notified about the posted complaint.
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                  P
                  Pankajkkkv
                  from Lakhimpur, Uttar Pradesh
                  Jan 31, 2023
                  Resolved
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                  Resolved

                  Address: Vill bambiha post birampur lakhimpur kheri
                  Website: No

                  Maine ek bhart ATM Aeps company me kam karna suru kiya tha Jo AEPS KA KAM THA US COMPANY NE MERE SATH FRAUD KIYA HAI MERA 38400 RUPYE JO 7 MONTHS SE HOLD PE LAGA RAKHE HAI AUR NEW SETTLEMENT ME 75000 RUPYE SETTLEMENT NAHI HO RHA HAI total 113400 rupye hai KYA KARU SIR PLEASE HELP ME AISI COMPANY KO AEPS KI ANUMATI NA DE JISSE KISI GARIB KA RUPYE FAS JAYE
                  Jan 31, 2023
                  Complaint marked as Resolved 
                  maine ek bhart ATM company me kam karna suru kiya tha Jo AEPS KA KAM THA US COMPANY NE MERE SATH FRAUD KIYA HAI MERA 38400 RUPYE JO 7 MONTHS SE HOLD PE LAGA RAKHE HAI AUR NEW SETTLEMENT ME 75000 RUPYE SETTLEMENT NAHI HO RHA HAI KYA KARU SIR PLEASE HELP ME AISI COMPANY KO AEPS KI ANUMATI NA DE JISSE KISI GARIB KA RUPYE FAS JAYE
                  Yes Bank customer support has been notified about the posted complaint.
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                    R
                    rsnipper
                    from Mumbai, Maharashtra
                    Jan 31, 2023
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                    Address: Mumabi
                    Website: www.yesbank.in/yb-creditcards

                    I received a call from the Yes bank credit card seller stating will get credit card free of cost ie no annual charges / joining fees
                    MY KYC was done over the call by praveen Singh and Saeed [protected] was the Lead handling my KYC
                    However i have received a bill with annual charges on it
                    I called customer care at [protected] and spoke to Sandhya pathak and informed her about my issue
                    She took my complaint about the charges and i also asked her to stop/block my card because i don't want any services from liars(Yes bank)
                    However she did not block my card stating there is an outstanding on the card
                    This is the type of fraud yesbank is doing i will not pay the bill and if my cibil score is damaged even by 1 i will go to court for the same
                    Yes Bank customer support has been notified about the posted complaint.
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                      T
                      Totoo
                      Jan 21, 2023
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                      Some one unknown to me said she is a daughter of Dr rugal bossa she want me to help get get her money as she is next kin is it true reply on my email
                      Yes Bank customer support has been notified about the posted complaint.
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                        S
                        SRI BALAJI METALS AND MINERALS PVT LTD
                        Jan 20, 2023
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                        Address: 23-A, N. S. Road, "Fortuna Tower", 3rd Floor, Suite # 06, Kolkata - 700001

                        Sub: cash credit facility of Rs 2, 25, 00, 000/- of yes bank Ltd - cc account
                        number : [protected]

                        Sir/Madam,

                        This has reference with regard to the commercial credit information report to CIBIL in respect of the above loan account.

                        For your information, we have paid the entire dues of the above credit facility in 2019 and you have also issued "No dues certificate" pertaining to the said credit facility on[protected]. The Copy of the NOC is enclosed herewith and marked as Annexure A. While going through the CIBIL report, we found that credit report pertaining to the said cash credit facility have not been properly reported by your bank in respect of the company showing as “62 Days past Due”. The CIBIL page of the same is enclosed herewith and marked as Annexure B.

                        Please treat this letter as very urgent and expedite the issue. If you have any queries and/or assistance required, please feel free to contact Mr. Tapas Majumdar - [protected]
                        Yes Bank customer support has been notified about the posted complaint.
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                          T
                          Tech Nadim
                          from Khed, Maharashtra
                          Jan 19, 2023
                          Resolved
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                          Resolved

                          Mujhe Lenders Clinic prv ltd company ke telecaller ne card provide kiya tha us waqt usko maine baar baar puchha ki koi charge nahi chahiye lifetime free hoga to hi proccess karo usne tab haa bola tha isliye maine card liya abhi jan, 2023 le statement me membership charge lagaya tab maine yes bank ko call kiya aur bola ki mera card close kardo kyuki mujhe jhooth bola gaya mai membership fee nahi pay karunga to bankwale bolte hai ki pay karne ke bad card close hoga unko maine us card provider ka name, number and id number diya hai aur iski chat bhi maine screenshot le li thi abhi usne delete for everyone kiya hai

                          Mera bas itna kahna hai ki mai koi charge pay nahi karunga ek to mera card close kar do ya fir jaise mujhe bola gaya tha life time free wo kar do

                          Ye us telecaller ka name and number hai
                          Name - priya rawat
                          Mobile Nunber - [protected]
                          Company name - Lenders Clinic Pvt Ltd
                          New Industrial Township No 2 - Faridabad, Delhi

                          My Yes Bank Credit Card Number -
                          [protected]
                          Membership charges with Gst - 1178.82₹
                          My Mobile Number - [protected]
                          Feb 8, 2023
                          Complaint marked as Resolved 
                          Resolved
                          Yes Bank customer support has been notified about the posted complaint.
                          Jan 22, 2023
                          Updated by Tech Nadim
                          Dear sir/mam
                          Kab tak response milega
                          Jan 29, 2023
                          Updated by Tech Nadim
                          9 din ho gaya koi jawab nahi aur na koi reply
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                            T
                            Tech Nadim
                            from Khed, Maharashtra
                            Jan 19, 2023
                            Resolved
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                            Resolved

                            Mujhe Lenders Clinic prv ltd company ke telecaller ne card provide kiya tha us waqt usko maine baar baar puchha ki koi charge nahi chahiye lifetime free hoga to hi proccess karo usne tab haa bola tha isliye maine card liya abhi jan, 2023 le statement me membership charge lagaya tab maine yes bank ko call kiya aur bola ki mera card close kardo kyuki mujhe jhooth bola gaya mai membership fee nahi pay karunga to bankwale bolte hai ki pay karne ke bad card close hoga unko maine us card provider ka name, number and id number diya hai aur iski chat bhi maine screenshot le li thi abhi usne delete for everyone kiya hai

                            Mera bas itna kahna hai ki mai koi charge pay nahi karunga ek to mera card close kar do ya fir jaise mujhe bola gaya tha life time free wo kar do

                            Ye us telecaller ka name and number hai
                            Name - priya rawat
                            Mobile Nunber - [protected]
                            Feb 8, 2023
                            Complaint marked as Resolved 
                            Resolved
                            Yes Bank customer support has been notified about the posted complaint.
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                              A
                              Arun Prasath Santhanam
                              Dec 23, 2022
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                              Address: Yes Bank , Marathahalli , Bangalore

                              I had raised a request to Western Union to create a profile for an urgent money transfer abroad.

                              Login User Name: [protected]@yahoo.com

                              As per the process I was asked to submit KYC to "Yes Bank" to complete the process.

                              I submitted the same to "Yes Bank" on 19th Dec 2022. The Yes Bank officials provided me an SLA of 20th to have this completed and my profile activated.

                              Till today 21st my profile is not activated for money transfer.

                              I was given to understand that the SLA is 3 day's \ 48 Hr.'s to have the KYC verified.

                              Should there be not a communication / notification on the SLA on WU website? I have attached the screen shot of the message that was displayed when I tried to make a transfer.

                              Please look into the matter at your earliest convenience.

                              I should also comment that the customer experience E2E needs to be evaluated from WU standpoint.

                              Regards

                              Arun
                              Yes Bank customer support has been notified about the posted complaint.
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                                P
                                prince777
                                from Lucknow, Uttar Pradesh
                                Dec 3, 2022
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                                Address: Yes Bank Airoli Empire tower Navi Mumbai

                                I have not received appraisal bonus and incentives from Yes Bank till date for my tenure of 2.7 years from may 19 2018 till 18 dec 2020 and the ratings given in 18-19 was of 4 which should have been 2 and for 19-20 I was informed that appraisal is not happening in this calendar year but it was given to all employees except me and the ratng for 2nd year should have been 3 and I have received email from alpesh palan of Yes Bank that their was no appraisal given due to COVID for 19-20 which is an excuse given by him as I have been informed by my colleague that it's been given to them
                                Yes Bank customer support has been notified about the posted complaint.
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                                  S
                                  shilpa HP
                                  Dec 2, 2022
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                                  We have gone a online Fraud by yes bank holder where Cyber crime department not getting an e mail reply by the bank since 20 days.
                                  we understand procedure will take time but no response is clear cut indication bank is covering the fraud/scam and making Victims to suffer more.
                                  [protected]@yesbank.in personally i have e mailed more than 30 but no proper response other than we will revert back in 7 working days.
                                  that 7 working day is not happening at all.
                                  Yes Bank customer support has been notified about the posted complaint.
                                  No Point, still Yes bank not even revert back to Cyber crime team which e mail sent by Police and i have seen police sent it. they are supporting fraud and they waiting when victim will die and fraud can make more money. really very irresponsible behavior
                                  shilpa HP's [Complaint's author] reply, Dec 20, 2022
                                  Hope someone is alive in Yes bank, without resolving my issues the bank has closed some ticket.
                                  HDFC Bank has e mailed where there is no update yet.
                                  i have shared already enough Fraud/scam client detail with proof its now your responsibility to recover my fraud money back to me.
                                  shilpa HP's [Complaint's author] reply, Dec 20, 2022
                                  Hope someone is alive in Yes bank, without resolving my issues the bank has closed some ticket.
                                  HDFC Bank has e mailed where there is no update yet.
                                  i have shared already enough Fraud/scam client detail with proof its now your responsibility to recover my fraud money back to me.
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                                    G
                                    geeta bariya
                                    from Mumbai, Maharashtra
                                    Nov 30, 2022
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                                    Address: Mumbai

                                    I had done a payment on 13th Nov of Rs 5860/- to AL Hind Dhaba Thane we swipe our debit card it showed transaction failed amount got debited but not credited in my account I cross checked with their merchant that is Bharat pe they have not received any amount Its been 17 day today still we have not got the money We visited branch of Yes bank we raised complaint online submitted dispute form dispite of all this we are not getting proper response from the bank till now. as banks gives as more time to wait they have told wait more 15 days as i am not getting any proper responses from them. request you to please look into this matter and update on priority basis, I have attached my bank statement as it clearly shows amount has been debited

                                    Thanks,
                                    Geeta
                                    Yes Bank customer support has been notified about the posted complaint.
                                    Fake
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                                      S
                                      shridhar kurhade
                                      Nov 17, 2022
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                                      Address: Bhandarkar Road Pune

                                      It is very pain, I have to inform you to about constant mental stress I have receiving from yes bank staff.I had already submitted my Re-KYC documents at bhandar road branch, pune before covid-19 i.e. 2018 to my then manager Hardeepkaur. I was told that it was done. After one year, during covid, I visited the branch where the deputy manager Vijaylaxmi works now, in 2019, they told me that due to covid they can't accept any documents in person. So, I submitted the document online but no response. This year in 2022, I had visited the belgaum-goaves branch(deputy manager vijaylaxmi), she told me she don't know the list documents she should accept, so she consulted relationship manager Shivangi Shukla and collected my documents after waiting for 2 hours. The 2nd day again she called me saying one signature is pending. But before doing signature, they started asking my time for investment options, I told I already wasted 2 hours during 2018 to discuss investment options, so please do only Re-kyc.Also, on 2nd day they showed me all the documents that were uploaded in 2018 in system which was submitted but approved and they dont know the reason.Again, on 3rd day they called me saying, some thing is missing. This constant call for visiting the branch, discussing some different work of investment other than re-kyc everytime and not approving my submitted document is irrititating me a lot.
                                      Yes Bank customer support has been notified about the posted complaint.
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                                        N
                                        NarcVictim
                                        Oct 29, 2022
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                                        Dear team,
                                        I have been a customer of YES BANK for years however I do not have a personal loan with you. I am getting calls and messages for a loan in the name of an acquaintance - Prateek Mishra.
                                        Not sure why I am getting these calls but this is what I know. He use to work with cars24, now he works with some real estate business located at Emaar Digital Greens Tower B Golf Course Road Underpass, Baharampur Naya, Sector 61, Gurugram, Haryana 122102.

                                        His contact number is [protected]
                                        He is a drug user and often can be found in his PG after work smoking. Location for that too had been changed - he lives near holy name church the address is Shree Property A1-341 G.F, Sector-55, Golf Course Rd, Gurugram, Haryana 122011 (or maybe the one next to it)

                                        Either ways he is not interested in paying and will moving soon to his home town or to a new job in Pune.

                                        I have you more information that you agents so please follow on the person who owes you and stop harassing me.
                                        Yes Bank customer support has been notified about the posted complaint.
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