Yes Bank Complaints & Reviews

Hello everyone,
My name is Setul Mishra
I've been a customer of Yes bank for quite a few years now, I never faced such an issue like this before.
Due to covid i had incurred a lot of loss in business, i am still trying to recover from it. This guy called RAM Bharti (Not sure if it's bharti or marti, i have the entire call recording) from Mumbai sector 70 calls me for my credit card payment, i told him that I've already talked to so many people and told them that i am gonna do the payment by 25th August. Then he started talking thrash and started saying bad stuff. And he even told me when i asked who are you, he said TERA BAAP. This is the behaviour of an employee of YES BANK. I never knew that it's such a low standard cheap bank. Seriously, i am deeply saddened.

We hold current account bearing # [protected] by name Prowish Advisory Services Pvt.Ltd. We have submitted current account closure request as per the required format on 5th of August 2021 at Hubli, Karnataka branch.

So far the account is not closed in the system.

All the staff members including branch manager, deputy branch manager they don't know how to talk with customers their dealing is very bad they treat their customers as fool
their commitments is also wrong they don't know how to talk with customers as they use abuse language and they misuse their powers and talking rudely
I want immediate action as soon as possible
thanks
Anhadjeet Singh Bedi
[protected]

Dear sir mam mera account no [protected] yes bank Punjab me hai maine 26/07/2021 Ko 10000 ten thousand rupees branch Rudrapur Uttarakhand yes bank me deposit kiye the lekin account me nehi aaye please mere paise jald diye jaye

Visited Branch and sent email follow up but no action has been taken instead they blocked my virtual debit card.

when contacted getting response as excuse for Covid Pandemic

I am afraid to continue banking with Yes Bank who has no customer support and cooperation, zero.

they will reply typical rather then taking action or issuing debit card

customer ID 16246410

regards

CREDIT CARD Wrong Billing/Wrong Debits 8(1)(m)(iii)Non-adherence by the bank or its subsidiaries to the instructions of Reserve Bank on credit card operations

HELLO
myself Rafik Mankad, Ahmedabad, Gujarat, I have my auto loan in yes bank and I want change my EMI account for the next EMI to deduct from the new account, I have submitted a request on the 2nd July 2021 and my EMI date is 15th July 2021, I was requested and inform to Authority person for my account detail and I have also request for taking my EMI in advance so next EMI is not heated to my account and EMI not bounce but they have to give me trust for the bank account will be change and next EMI will deduct from the new account, then after I continued contact to customer care and trying to know my account update but till date, they are not giving me any update and now on the last date of 14th July 2021, they said me your old account is activated and EMI will bounce, i said "I am ready to advance EMI paid but bank don't have any system to accept my EMI and as per customer exucative's response they will take 48 days for the bank account change so it's mean my now 2 (Two) months Instalment will abounce and bank will charge on me ? why my installment will bounce, I have already given a request and informed to the bank and I am ready to pay EMI with my other bank account and online or by cheque so why I am bere this change and damage my goodwill with the bank and another market/business reputation. it is very bad service from the bank and employee are very ridiculous or egoistic attitude, they are helpless with bank system, in this world, all bank are work in online and this bank is working in 18th sadi's formality and process, there is no any system for the customer service and they don't know how can solve client problems, they only know one sentence "this service is not in our bank" its bank policy to handle a client's complain and his staff doing same.

I am never recommendable to yes bank for any banking service or other, this bank is a burden for India, I have damaged my goodwill and bare charges for the doing business with this bank,
i request to you please take action again to yes bank they are damage client's goodwill and taken fake charges from the client due to the bank service and system problems, they are not doing work on time and client will bare his charge? this is the 100% wrong activity in banking system,

I tried to withdraw money from yes bank atm from my paytm payments bank visa debit card my paytm account shows money deducted but cash was not withdrawn by the atm of yes bank now i am stuck because i didn't asked for the slip of the atm because i thought cash will be withdrawn i

I have been forced to purchase the credit card with explanations about the benefits even though I have denied and I have never used a single rupee from the card, also I have confirmed with yes bank agent that I can close the card anytime with no charges apart from annual charges. Now, I have received few statements through email stating I will have to pay some charges which I'm not aware of that and never informed me before receiving the card. I have been receiving calls everyday several times and emails stating I need to pay 356/- also they have mentioned collection agent might reach me out to collect the money.

YES BANK Credit Card ending with 3648.

Hello. My credit card has been charged overuse fees which isn't the case. I had made the payment and then used it which is visible in the statement. Plc check and reverse the amount

Transaction date - 17/06/21
Payment date- 15/06/21
Pls check and reimburse

Dear Sir,
I am a customer with Yes Bank Green Park Branch Green Park, New Delhi
My saving account number is [protected] in the name of Jinesh KUMAR Jain.
On 1st July I submitted an application with the bank to remit 20000/- US Dollar to my daughter Neha Jain at 10AM in the morning. It was her marriage anniversary gift.It had a sentimental value for me and for her also.
Today is 2nd July, the bank has still not remitted the Dollars. In the meanwhile dollar has appreciated a lot. Who is going to bear this loss ? Moreover my daughter could not receive her anniversary gift on time because of negligence on behalf of bank.

ON 21st of May I remitted 51000/- Us DOLLAR. BANK took the whole complete one day in remitting the funds and in the meanwhile dollar appreciated a lot and I had to bear the loss.The whole day they manipulate with the exchange rates and charge the customer highest rate.
Same thing happened on 3rd May
They never give the detail of exchange rate and commission charged by them.
You are requested to investigate the matter.
Thanks,
Jinesh

With reference to the aforementioned Customer ID, I'd like to emphasize something that is critical from a legal standpoint. I was about to purchase a subscription from a very reputable German house day before. While attempting to do so with my master debit card, the purchase was declined twice in a row due to a technical issue. Even so, I was unable to enter my card's secret code, and the Mastercard platform's onscreen wizard for entering the OTP was also unavailable. I also received SMS and email alerts from Yesbank regarding these failures. Following that, I contacted the seller to inquire about the situation, and they confirmed that they had not been paid. However, each time, my account was debited by INR 97.99. I am inquiring as to how, in the absence of my OTP and secret code, these amounts remained deducted from my S/A, indicating that your banking system is not secure for customers.

If this occurs in a coercive manner, I must conclude that Yesbank is in violation of the Most Recent Master Direction on Digital Payment Security Controls (RBI/2020-21/74 DoS.CO.CSITE.SEC.No.1852/31.01.015/2020-21 Dt:February 18, 2021).

Till date I got no satisfied answer from the desk of Yesbank or no refund was made to my bank account.

Am Suraj Ravindra Varma holding Credit card [protected]. If my memory serves me right, in 2018, i had swiped the card for a huge amount and converted to an EMI option and my EMI was around 7 to 8k. However, due to corona the moratorium was initiated and post which my EMI was cancelled in Aug 2020 and my EMI had become 13500, however inspite of asking the reason why this huge jump in the amount, none of your great employees (one Mr. Saptagiri (mob : [protected]) who claimed from the branch was able to give any justification whatsoever, and i was tortured and forced to make payments of[protected] rupees month on month screwing up my financial stability and capability over these months. After wasting my money and energy for months, I myself decided to visit your Rajaji Nagar branch and sort out this issue personally instead of being on the phone and wasting my life ! I happened to visit the branch on the 16th Feb, 2021 evening 4:30 PM.

At the branch I was advised to meet a very capable gentleman (i assumed) named Hemanth (mob : [protected]), email address hemanthkumar.[protected]@yesbank.in (claimed to be a big manager taking care of the complete collection), after 1.5 hrs of spending time with him, i was advised to pay an immediate payment of 26500 rs within a week. I had requested for an additional weeks time to arrange the money to be paid. AND I WAS PROMISED THAT MY MARCH MONTH EMI WOULD BE LESS THAN 4500. Guess what, i cant prove this point as your employee never gave that in writing and just a verbal note, however he smartly insisted I need to drop an email for him to save his BACK !

Now comes the best part, he had asked me to drop me an email stating the same and I did the same. However, SMARTLY, he has never acknowledged that email even after 4 months. If i would not respond to any of your bank calls or messages, i would be called a FRAUD, how about the bank manager who has not bothered to respond to even a single email that is been shared with him. Thats heights of professionalism. I have been working for more than 18 yrs, so no one better teach me whats professionalism.

First email for which i never got a response.

Second email after a month after promising my emi was gonna be less than 4500 !

Third email again for which i never got a response

Currently my minimum due is at 38000 which is going to be impossible for me to pay and I have no other option other than suiciding and I promise i will definitely not let go any of your officials who have been responsible for this situation. I had various credit cards and dealt with all of them very well. When this whole world is suffering, I am having to go through this mental torture.

I am continuing to receive various calls torturing to make the payment stating that legal notice would be issues. Please tell me what mistake I committed to your bank for me to go through this torture. If this continues I have no other option other than reaching out to the Karnataka legal aid. Really hoping I would get to hear back for some support so that I could never get for almost 9 months.

Thanks and Regards,
Suraj Varma
[protected]

Hi Team,

This is Macherla Naveen Kumar Goud. Due to Covid Effected i am unable to pay full amount . But regularly paying minimum Bill and recently paid Total amount.

I called Customer care and said all the situation of mine and requested to waive off 4 months extra charges charged by bank. Simply they denied 3 times and support people not co-operative. "I suffered from Covid and unable to pay But Minimum Bill i paid Regularly"

KINDLY REVERT 4 MONTHS EXTRA CHARGES PLEASE...
CREDIT CARD NUMBER :[protected]**5 0608
Name : Macherla Naveen Kumar Goud
Email : [protected]@gmail.com

My name is kanchanben baria
My yes pay wallet block due to otp was not received on mobile( due to government restrictions befor 2 month). After that i have call many time on their customer care and also email them but they are not unblocking my wallet. My last complaint number is CS[protected]. Current wallet balance is 6164. I request yout help me.

I went to deposit money in yes bank Lajpat nagar but the staff sitting on rhe cash counter told to deposit the money in the cdm . I deposited rupees 1 lakh out which inly 93500 was deposited and it gave me back only 12 notes of 500, but the cdm should give me 13 notes of 500 after that the machine was showing 1 note retained and there was no help from the branch staff and this a wrong way that if a customer is bringing such huge amount the cashier should take the money instead of telling them to deposit in the machine.

Please help me with the same.

I have applies Yes bank credit card and i received card but Card display Name Third person My Name Jitendra Singh Rawat and my contact Number [protected] .And Card Display Name Chaganti S
I have raise complaint on Yes bank customer Care 2 time but still not resole my complaint .
Email Id [protected]@gmail.com

AJ LOGISTICS
AC/ [protected]
IFSC CODE
YESB0001079
Yes Bank

without checking the documents properly
bank allowed the allowed the customer to open the account with the name of aj logistics and they are doing online fraud by taking the advance payment for tranporting the goods, plese block the account to avoid furher damage

Kindly understand the senario as mentioned below .

1) Payment made to amazon pay wallet through credit card but transaction got failed .Informed same time to credit card department because money got deducted .- Told by customer care that it will automatically come back in account .

2. ) Got the next month credit card statement with the transaction amount to be paid by me as money didn't came back on failed transaction

3) Again talked to customer care regarding the same they told me to talk to amazon for the same as they have the transaction id .

4) Spoke to amazon customer care they confimed on mail that they don't have any transaction detail for the sme date and time .

5 ) Same has been shared to yesbank credit card dispute department they told me wait for 180 days as per there processing time

6) Yesterday 3.5 month received the mail from yesbank credit department saying they have transaction detail of same and now I have to pay the money.

7 ) On the pdf received by the yesbank credit card department regarding payment it clearly show money was refunded by merchant . They didnot received it and didn't bother to ask where is the money when it is refeunded by merchant .

8 ) As it is digital transaction credit card department suppose to received money and credit in my account which they had not done and trying to claim money from me as they say they had paid to merchant and merchant has processed and approved the refund .

9) Sharing both screen short of mail from merchant for not receiving money and pdf from creditcard department .

10) Kindly help me as these people are making fool of me and so many time contacted credit card department for the same And they are just giving false hope of resolving the matter and just trying to put liabilty of transaction on me, but as customer what ever can be done from my side I had done. It just there incompetance and lethargic attitude which they are not doing so .

He calling for 2100 rupees payment to this ID:[protected]@okhdfcbank
then he will transfer Honda Activa TS-07-FM-6277
but i can not transfer amount because i found online he is fraud person as name of amry
so plz dont transfer amout to this account and
investigate how to this doing fraud
fraud person mobile no. is [protected] and activa no TS-07-FM-6277