YU Televentures Complaints & Reviews

Dear Sir,

My name is shekhar kumar Before 2months ago i bought a handset company of YU- 5010A model . This phone 's working was owesome & its working is very good, but now i faced a problem of Audio & video Hence there is no working properly then i deposited my handset in micromax service center in address of B-21-2483/1-A Janta Nagar, Gill Road, The. & Distt. Ludhiana, They said that they will give the phone in a week but...

I bought yuphoria from amazon in june 2015.
this is the worst mistake i have made ever in choosing phone.there is not at all support from call centre and service centre as well.i am facing restarting issue again and again screen appears blank as soon as i disconnect the call, there is some weird spots are there on screen.. i tried to contact Yu team online and offline too, and there reply is like we also finding solution for such problem...

I have mail several times to [protected]@yuplaygod.com regarding my camera flash issue, with in the warranty period itself, but till now the company is not able to solve my issue, repeatedly they will be asking for the camera photo which is taken but my warranty exceeded but still now i have not got the resolution for my product. And there is no an service center available in bangalore to get fixed of my issue and the company is least bothered...

Hi,

Sub:-Complaint about handset and services

I recently brought your phone Yunique Mobile YU4711, on 24th Jan 2016 . With all the hopes and expectations of it to be a good brand and superb handset. Which was all a hoax.
Only after 3 months it start hanging, Which I initially ignored .
And after some time the touch stopped working for which I visited your service centre at Ganpati Plaza. They...

My yuphoria phone restarts again and again.
Gave it for service at m/s mobileseva - marathahalli, bangalore on 5-may-2016.
They have created new job sheet numbers 3 times already.
Js numbers :
First : s[protected]
Second : s[protected]
Third : s[protected].

This issue has not been resolved from more than a month now. Please arrange for repair at the earliest...

I gave a yunique phone to the you authorized service centre taratola, kolkata for repairing 190 days or 7 months ago.

Company customer care is telling that they dispatched the device through dtdc courier (Tracking no.-x[protected] on 19 dec 2015, but till now the device is not delivered.

It arrived at dtdc facility taratola master franchisee, kolkata (By checking the status through internet) on 21 december, 2015....

I have submitted my yu yureka plus to my nearest service centre sara sales and services on 14.04.16 and today is 05.06.16 still my device is not despatched from ware house what are they doing there, it is just a headphone jack issue, it will take 15 days to change the headphone jack, why they taking so much of time. it will nearly to complete 2 months after 10 days,
my jobsheet no is- W[protected] when i call to yu customer...

Hi
I dropped my phone on 5th feb 2016 and the display was cracked. I immediately called YU Support. They asked me to go to Micromax service station in my city. That service station refused to do it so i again called YU they asked me to go in another service station in my city. I went there they also refused.
I again called YU they told me to go in third service centre. That service centre kept my phone for some weeks and returned...

I purchased yu yuphoria on 20 July 2015, it was good looking and specs mobile but there was a heating issue but I thought that now a days android devices heats up so I didn't called yu but after 2 months suddenly white spots started to occur on the screen edges and the display was going blank once in 10 or 15 days but after removing battery and inserting the display was coming after starting the device.then the camera of my handset stopped...

Hello,
L have yu's yuphoria handset. The problem start occurring in this phone few months ago (2-3 months).
#. I had call on your customer center they told me that you have to go to service center (Which was earlier mentioned that your company will provide door to door service. At the time of purchase.)
#. So i went to the near by service center of micromax india (Nirman vihar near maharaja banquet hall delhi-110051).br...

I have purchased yuphoria mobile through amazon.com on 6 august 2015
Imei [protected]
For rs.6999.00

Mobile have developed white spots around the screen (Which looks very ugly)

We have contacted customer care regarding this several time each time they tell they are looking into matter and will solve this problem. As they are working on it. But its been long time
Every time i call they...

I have submitted my yureka plus to my nearest service centre sara sales & services on 14.04.16 my jobsheet no is W[protected] because of headphone jack problem and today is 02.06.16 till date my device is not despatched from the ware house, & when i m call to YU customer care they always told that wait for 7 days your device will be despatched & they can't traansfer the call to their seniors, worlds worst service by YU.
plz...

My phone was given for repair and its been more than a month i haven't received it.As per the customer support my ph was delivered on 12th may to M/S mobile World office in mangalore.
The mangalore office has changed the job sheet no and sent it back to head office without notifying me.The new job sheet no provided by them is incorrect.
And the people in mangalore are not helpful.The concerned manager just walks off asking the...

3 times i submitt my mobile oin your service centre but still my phone is not good. and your service is verry poor.. you told me that you recieved your phone with in 15 working days but your promise not stand. it almost 25 working days complete but i have not recieved my phone.. really your service third class service which i have ever seen in my life.....

I was submitted my mobile 3 march 2016 after two months delay service! 9 may 16 they r gave me a another model smartphone.. Don't same as i was submitted and.. I don't accept this device so i was gave back to carecentre and they r saying sir its deliver by mistake and after one month now. I have no phone but from 23 may 2016.. Mmx campany text me.. Collect. Your phone by care centre.. I was visited 30may 2016.. So they r telling. Pick this...

I would like to bring to your kind knowledge that the aforesaid company is intentionally harassing the common man and public.
I have purchased a smartphone named yureka from the aforesaid company in february, 2015. Many of my other friends have also purchased the same mobile phone online from www.amazon.in. The response of the phone is not very good from very starting. Every user were facing various issues like heating and hanging...

As stated in my previous complaint the service center didn't bothered to inform me anything the next day and instead I had to call them. To my surprise the problem still wasn't solved and instead they were sending the phone to company (that's what they said!). Now it has been 1 month. The job sheet has been changed 2 times and now they are changing it once again. This job sheet number is W[protected] which is now marked resolved...

Sir.. My new job-sheet no.. N[protected] date 16/5/2016..
Ir.. Sir i am already five time this mobile replaced sir how many time...
Ir. I drop to. This mobile this your service center... M/s akhil
Traders g 1 yashwant plaza opposite railway indore post code :
452001
Mobile no : [protected] phone no : [protected]..
Ir.. Sir i am already five times this mobile replaced sir how many time
This...

I have purchased one Yu Yuphoria through Amazon in the first week of June'15. I am facing sound problem, when call in comes voice from my side is not clearly transmitted to the caller. when asked Yu customer care [protected] on 23/05/16 morning, they advised me to hard reset the hand set but after doing the same as per their advice there is no change in the set quality.

I here by request Yu to replace my hand set immediately...

My phone become very hot on charging and remain hot it not support 3 G net when turn to 3 g signal end when phon connected to charger charger light on and battery drain my full charge battery end in 3 hour i bought yu yureka phone from amazon.in but when i call them they said after 15 day we cant replace you call yureka custmer care i call yureka they said me ota update is comming after 3 month update come but problam is same my i gone to...