YU Televentures Complaints & Reviews

Aditya abhinandan
[protected]@gmail.com

I submitted my yu yuphoria (yu5010) on 31st aug, 16 in yu service center (jai jagannath mobi care, bhubaneswar ; jobsheet no: e[protected]).
The issue being sim 1 was not working and my screen would go unresponsive.
The service center guys said it would take 3-4 days to repair, but after 19 days i got the confirmation message of my device been repaired...

व०३१९९४-०८१६-२५१४५८९८ यह जोबशीट नंबर २७-८-२०१६ को जय गणेश मोबाइल पॉइंट में जमा करवाया था १५ दिनों बाद किशी का रफ वापरा हुवा मोबाइ हमें मिला जो हमने जय गणेश को वापस किया मिक्रोमक्स...

When i go to service center they always say come next week battery not available.And after few days of trying i fed up and contact yu customer service to provide me with some solution.They are saying keep patience and cooperation till we contact with service center.But it's 15 days almost now no reply from their end.how much time do they need to contact their service center?My phone is dead for 3 months and I am very unsatisfied with the...

Dear sir/madam

i had given my phone to the micromax service center on 26/8/2016. they told to me that they will give your device atleast within 10 days but they had not given my phone at that time. My job sheet no. is N[protected] and my device name is yu yuphoria.I am feeling very bad with the work of service center.please resolve my problem....

I submitted my yutopia device on 19th August, 2016 for repairing as it has some software problem and phone is restarting due to that. After 5 hours of waiting service center guys says that they are not able to fix my phone and they will send it in company. Checking with YU customer support, i found that my phone is sent to company on 24th August, 2016. Since then it is in company and they are still fixing that. I called customer support again...

I have send my phone to service centre for repairing on 5 august and they tell that It takes maximum 15 day but month crosses my phone Has not been dispatched now I m not happy with your care and can't wait because It takes so long so I want my phone back so on.
It's Model no:- Yu5510A
Jobsheet no :- E[protected]
So please dispatch my phone soon.
I have waited so long.
Please do It fast...

I bought yureka note 6000 in a month of april, two days ago i kept my phone on charging in night next day morning when i took my my phone it was switch off again i plugged my phone on charging but it was ot switching on and when i went to service center they told that it will not come under warranty bcoz there was a small crack on camera glass, and they said it will take cost arround 6000 to change mother board.
4 months ago only i...

Dear Sir/madam,

My name is INDRAJIT Prasad Gupta and I am from Bagnan, West Bengal. In January I bought my YU YUTOPIA. But at may end my phone’s SIM SLOT became unresponsive. On 2nd of June I gave my phone to the nearest service center. They gave me a Job sheet number. After 25 days they said that the device is not repairable here so they are sending it to the warehouse. That day they gave me another Job sheet Number- E[protected].After...

Job sheet no: n[protected]
Here is the job sheet number of my device. I have given my yu yunique for servicing on 30/07/2016 but till not i do not get my phone back. I am facing many problems without a phone. I have send them many emailed to get my phone back but they say please wait for some time. I called several times in service center m/s galore services plot no 11, ist floor, main road, sec-22, opp. Rajkiya inter college,...

Hi,
This is Sahil Saini, I bough a Micromax Yureka on 22 Jan 2015.
I had some charging issues in my yureka against which i logged a complaint in December 2015, since than I have been following up with the your team, at last after chasing them so many times, I had received received my device in March 2016, it was all dead, since then I have been chasing your team, and they keep telling me that your way bill number will be generated...

Hi, i am Ketan mane from pune. i purchase mobile on 10 augast 2015. After 2 month there was problem in speaker and after 10 month there was saw spots on the display. the spots on display were increases day to day. due to which I was gave my mobile yu yuphoria 5010 to service centre on 28th july. but now after 35 day, yet my mobile not recieve me. I check jobsheet from 10 days but they only see 21 days remaining to reach your phone. The service...

Hello,

I have purchased yu yuphoria in july 2015. It is working fine till 8-10 months then onwards with spots like things started developing on top edge of the screen and slowly and gradually it started developing on right edge, left edge and bottom. Now there are uniform spots on all the edges and they are increasing in area.

For this issue, i have complaint on toll free number for the first time in may 2016...

My yu6000 was getting some screen touch problem, so i gave it for service at varanasi micromax service centre. I submitted it on 19/7/2016 and according to them it would take 21 days, but now its 41 days over and no info of my phone.
My jobsheet number is n[protected].
Please help or now its time to go to consumer court.

Just return it or replace it as fast as u can
Mobile no.[protected]...

I submitted my device for servicing at one of the authentic service centres of yu on 21 july 2016 and till today i. E 30 august 2016 i haven't received my phone. When i called their customer service center they said that job sheet is created on 10 of august 2016 which is 19 days of submitting my device to them and support person said that it will take another 7-10 working days to get my device serviced. My question is are they servicing my...

I had a headphone jack problem in my YUPHORIA, for what I submitted my handset on 6th august first time and they returned me on 16 august without curing the problem, I resubmitted it on the same date, and still now I didn't get it back... It is in warranty period... The customer care jobsheet is attached..
Please look into the matter and take affarmative step so that I could get it back asap......

I purchased Yu6000 note on 26.05.2016...I have 2 sims inserted in it. it's telephone ringer doesn't ring most of the times...and it only vibrates...
Sounds emitting from what's app and other apps are working properly.
I have even factory resetted it thrice.
All other settings in the ringer section has been checked but the problem remains the same.
Change my handset .
Pradip Jain
N132, Greater Kailash...

Hi Sir,

I have purchased YU Yureka phone and since last 3 months, i'm facing many issues in it, for the same i have visited the service center 4-5 times and they have created multiple job sheets but still there is no solution of the problem, please find below the job sheet numbers and problem corresponding to them :

1. Job Sheet Num : N[protected]
- created on 10 May
- problem : phone...

Dear sir, this is mukesh dube my handset yu yuphoria i was given date of 29/07/2016 they told me that phone will be repaiire in 15 days but they cant repair and they extand the periode i was harrassed by your service plz do need fool this complaint from gujrat, navsari, 396450 please do needful action against the service about care service and i want my phone as fast as possible please your coustmer requested you... Call on me these no [protected]...

I am lokesh from bangalore. My complaint is about yu mobiles which is marketing through micromax in india. Recently i bought yuphoria mobile. From the day one i got problems using it. Mic is not working from the day one. After few days flash light, battery backup, unusual switching off, charging pin and what else everything got defected. So i went to nearby costumer care in koramanagala, its the worst care point i have ever seen. The staff...

I have got yu yureka note 3 months back. They do sell all defective products and hats off to their poor customer service. Within 3 months my phone had touch issues and they advised me to change the touch panel, which would take 15 long days. When i contacted yu support they told me the phone gets dispatched to noida and then the issue gets resolved. If this is the condition of their service then they should sell their product only in that...