YU Televentures Complaints & Reviews

I Bought new mobile device Yu yunique on 31 Oct, 2015 stopped working in 30 days raised a complaint at manufacturer yu televentures and they said i will get it replaced within 15 days, they even mailed me the same also AWB number got generated.I kept following up with Yu televenture every 10 days, i but i never got my device and after 4 months they said it got canceled and asked me to repeat the same procedure but i denied its been more than...

I registered a complaint for my yureka phone and ask them to send the technician to my door-step but they denied and said the policy has been changed. I purchased yureka plus in august 2015 and was told and it was also written in the policies of the company, that they will provide on-site support for one year from the date of purchase. But now they just want me to submit the handset to the service center where they will be submitting it for...

Mobile handset given for repair under warranty dated 15/05/2016 for mice not working but till date hand set not repair company customer support number[protected] given wrong information and always told me take 15 days for repair or handset not come to warehouse but v care service centre person told me that warehouse person send wrong part and thats why hand set not repair. My details given below.

Name: - sandesh temkarbr...

Model yuphoria
Job sheet date - 19.04.2016
Job sheet no - n[protected]
Ervice centre - galore services sector-22 noida

I have called unlimited times to yu customer care no - ([protected]) and service station no - ([protected]) but they cannot find the status of my mobile handset.
Very pathetic serive and very worst mobile

I strogly recommand not to buy yu mobile set.
br...

In my yuphoria the touch is not working and there are dots around the whole screen i had already informed to the care but they always ask me to wait
its been long time the phone is dying day by day, now i am not able to use a phone without touch is of no use, and also the warranty will get expired very soon. help me out regarding this.
they at the time of launch said that warranty will be entertained from door to door, but now...

I got my replaced device and that is also defective device. I mailed them, called them many times. Now they are not replying and no action is taken against my request to replace the defective device. They are asking me to pay for it. But the device they send is defective, it's camera is not able to focus all the images are blur.
The service center is refusing to submit it because its out of warranty. But what about if the device they...

You said the correct and i have many experience that to not buy a yureka or any of micromax product,
i have problem with this yureka and i contacted the customer care at least more than 50 times to solve
the issue even now they didn't do anything and i went calicut micromax service center Ridham mobiles at
dharussalam complex and they told me it has board complaint and after they asked me 3300 rupees to get
...

I submitted my handset Yu Yuphoria with ABC Telecommunication on 07/04/2016(scanned copy attached). Even on number of reminders in call center and visit to service center, the set has not been repaired and returned yet. Every time I received the assurance that the set would be delivered in 10 days. My last visit on 14/05/2016 to the service center, got the same result. When I insisted for the progress and written assurance, they gave me printout...

I himani agrawal bought yureka phone of yu from amazon online shopping it is under warranty when i was facing problem related to reverse charging of phone and i have submitted the phone on 22.04.2016 job sheet no is n[protected] to your b r services lajpat nagar, delhi service center who is authorized service center of yu. They have collected my phone stating that it will take time of 10 to 15 days to repair.

I called...

Hi,
Before 2 months on March 15, 2016 I submitted my device in micromax service cntr due to cause of white dotted line comes on whole screen n also touch is not working, the service centre send this device YU warehouse in Delhi, on 12 April I received my device n I m shocked there is no changing in my device, white dotted line is still shown and also my device microphone is not working, battery comes in 80% to 0% in couple of minutes...

My Yuphoria phone was submitted by me to the authorised service center and they sent the mobile to the company to repair or replace.

Now after 1 and 1/2 month customer care is still not providing me any details about it and they just keep giving me 1 week period. This is disgusting.
They are not even giving my Mobile back as it is. Nor they are giving me Refund....

To,

The managing director
Micromax house,
90b, sector – 18, gurgaon – 122015
Ph. –[protected]


Sub: notice before filing consumer complaint act 1986


Dear sir,
My self – Neeraj shukla
Mobile–[protected]
Email id –shukla.[protected]@gmail.com
Address -340 hari on nagar near shiv shankar cinema police colony pandesara Surat-394221br...

My yutopia yu5050 not getting charge after a period if 35 days purchased from Amazon.Ticket no 2337143.Job card no N[protected]-22750282.Handed over Chennai service centre on 4th April and not received back .Initially I was told it will take 20-25days.Now my issue has been dragging neither Iam getting rectified or replacement Mobile. No one giving correct position, daily telling wait for some time that never comes.Requesting to send my mobile...

After 5 months of purchasing yureka, the phone started to behave obnoxiously. The date of purchase is 30/04/2015. So hoping for good i reset the phone. But after a few months the phone once again started to hang. Then i called customer support of yureka but they would ask me to reset the phone. Still the problem wasn't eliminated. The problem with the phone is that the back camera wouldn’t auto-focus and distant photos were blurry, also...

Complaint against micromax service centre, kalkaji (Perfect solutions, e-3 lower basement, kalkaji market new delhi 110019 ph no.[protected]
Now here it is... I asked consumer support for new battery as my old was not working properly they told me to refer to nearest service centre... The battery costed me rs. 1340... (Everyone knows real cost is rs 499.) i dont know what service tax they added that the cost jumped from 499 to...

Dear sir,
I m still waiting for the calls and mail from yu technology. Already I complained more then 20 time via call/ mail. But no response.
These are the company who sell the product but not capable of providing service.
How these type company still exist.
Last time when i complained here they replied their service team will contact shortly. But still after 2 month no response.

Now i have decided...

I submitted my phone to service center it had issue with speaker, 1st "micromax" sent me replacement unit in 15 days not "yu". And it was also defective piece as sim slot 1 is not working, and after many calls and emails they did not send me replacement unit. After 2 months i filed case in consumer court against "micromax" (As defective piece was sent by micromax), now their lawyer is harassing me....

Hi, i had submitted my mobile to br services lajpat nagar for repairs on february 18, 2016.

Till today i have not got my mobile defect rectified.

I was told that the mobile has been replaced by the company and a new product has been sent as a replacement. When collected after struggling hard for a month to get the mobile, it had a bad motherboard which was detected immediately and mobile was returned on the spot.br...

I have got an Yu Yuphoria as a gift from my office colleague on 30th May 2015, but suddenly on 24th Apr 2016 i have faced a problem. My Yuphoria has stoped working properly and it can't start up. It stucked on the Boot Screen and does not working. I have a lot of hope on this brand new product so my friend have registered on Amazon for the same on the product launching date, but... My Phones details as following:-
Order Id :[protected]...

Hi i am kevin shah,
My reference ticket id: 2276024

I submit my yuphoria device on 15 feb 2016 and all your custumer care person say u got ur device in 25 days not its over 2.5 month and same respone from yu its pathetic what i do?
Now its last week if i didnt got my mobile i will go to consumer court nd apply for rti its worst experince of mine with any company.
I want my phone back or refund.
The...