YU Televentures Complaints & Reviews

I have given my yu yunique for repairing on 30/03/2016. Till I haven't received it. My jobsheet no. is ‘E[protected]'. Imei no. of phone is ‘[protected]' . I want to know how long will it take by your servicing team to get the phone repaired and in how many days will I get my phone dispatched and delivered to me. My contact no. [protected] / [protected]. My e-mail id is ‘khanra.[protected]@gmail.com'. pls respond to my complaint...

I submitted my Yureka mobile on 2nd April 2016 because the display was not working for it and it was on warranty. They told it will take 20 days for the process, after that I called the YU care on 19th April, still they told it will take 10 days. Now as I called them today, they are saying again it will take 6-7 days. And the reason they are giving for this is that it is under process, nothing more than that. Really it is irritating for me...

I took this mob as I got good review from customers but now after completion of a year the mob is giving problems ... While calling it gets restart and also while using app the app automatically gets closed ... I m facing lots of issues with this handset ... Kindly help me with the solutions. Also when m moving any app or songs or videos from phone memory to memory card the space is not showing available all the time m facing storage issue...

Still your representative not contacted me, we ordered this mobile on[protected]. still now we are waiting for my mobile.

My Contatct No: [protected]

My Mail ID: [protected]@gmail.com

We wait for 180 days... still counting.

Better you return my money! we will buy another better mobile. what we do??

we suggest Yu for performance, but responce of customer care...

I purchase one YU JYUICE Power Bank 10000 MAH from YU Televentures through snapdeal dt 04.10.2015, but it was not working properly so complained to snapdeal they gave me a customer care number of YU Televentures, when i called the send me a form to fill and send to their email id which i have done after that i receive mail and company ask for return material through their person who will come and collect which they done,
Now company...

After months of agony I still haven't received my phone back from service.
Its May 2016 and my phone is non functional and ticket generated since December 2015.
Either repair and return my phone immediately or give me any other phone of same or higher value or immediately refund my money to my bank account.
Reference Ticket id: 1887255
Mobile no. [protected]...

I am Ashish,
purchased yu-yuphoria handset
on 16 july, 2015. After 5-6
months few problems start
occurring like 'W' alphabet in
keyboard and phone icon of
home screen(left bottom corner)
started not
working. Then on 15 feb, 2016, I
submitted it for repair in service
centre. After
a week I
received call to collect my
handset. On 29 feb, I went
to...

Hi,

I have submitted by mobile to service center on 10 march, its been around 2 months. After so many calls to customer care finally mobile issue was fixed on 23rd Apr but From last 10 days mobile is with warehouse team. I don't know what takes soooo long to dispatch . I have submitted my mobile in Bangalore . and I ll be leaving Bangalore in couple of days. So expecting mobile asap.

the mobile is with service...

I had purchased new yutopia from amazon

which got dead

i had given it to ur authorised service centre nihal telecom, bhiwandi on 18/03/16

job sheet no is w[protected]

till today i have not recd the same

i m suffering a lot

i m using another handset, borrowed from other person

he is also asking for his mobile

on 26/04/16,...

I submit my yuphoria device on 8 march 2016 and all your custumer care person say u got ur device in 25 days not its over 1.5 month and same respone from yu its pathetic what i do
now its last week if i didnt got my mobile i will go to consumer court nd apply for rti its worst experince of mine with any company
i want my phone back or refund
the problem in the phone is touch not working
hope u send me dispactch...

I shreya haldia bought yu-yuphoria phone of yu from amazon online shopping. It is under warranty. After 6-7 months i was facing problem related to screen and speaker i have submitted the phone on 17.03.2016 to your bang lore service center who is authorized service center of yu. They have collected my phone stating that it will take time of 10 to 15 days to repair.
I called so many times to thier customer call center but every time...

I have submitted the phone on 27 feb 2016 to service centre.They have collected my phone stating that it will take time to 15 to 29 days to repairs and provided me the job sheet no.N[protected] now today is 29-4-16two months 2 days completed i have talked many time tothe customer careof yu but every time they are asking to wait for more10-15 days...

Sir I filed a complaint through email on 1st January 2016 against a product of Yu Yuphoria phone ( a charger ) which was not working and it was in the warranty period and it is still in the warranty period . first they told me to do one or two things to perform with the charger just to clear that it is really not in the working condition so that they can replace it . I did the things then I email them again and told them about condition that...

My Handset YU 5010 (Yuphoria), is facing a lot of hardware and software issues. Some of which are :-
1.Heating Problem
2.Phones freezes or hangs
3.Phone automatically switches off
4.4G sim not supported
5.Network Drop everytime
6.Phone Blackout for minutes

I contacted YU support several time. They told me to visit Authorized Service Center.
I demanded for "Onsite Doorstep Warranty",...

I have submitted my Yu Yuphoria Mobile to the Company's Authorized service center on 14.03.2016 due to touch screen issue and till date i have not received my Handset.

I have talked many time to the customer care executive (on [protected]) of YU but every time they are asking to wait for more 7 -10 days. Last conversation done on 26.04.2016. and they are not giving actual status of my mobile.

Even I have sent...

Dear sir/madam,

I bought yu-yuphoria phone of yu from amazon online shopping. It is under warranty. After 6-7 months i was facing problem related to screen(It was not sensing), i have submitted the phone on 27.02.2016 to service center "m/s. J.J. Electronics, dewas" who is authorized service center of yu. They have collected my phone stating that it will take time of 15 to 21 days to repair and provided me the job sheet no....

It has been more than 2 months that i haven't receive my phone yuphoria (Imei- [protected]), i was promised to be returned in 20 days but till all now its all scrap.
I submitted my complain at kota mobile, kota on 29/02/2016. I was given a jobsheet no. N[protected]
I problem was the touch wasn't working in many spots, when i press s on keyboard letter q appers and has many similar defaults.
I was very...

I submitted my device to YU for repairing a proximity sensor issue on 17 Feb 2016 and was promised to receive my device within 15 days. I got my device back on 2 April 2016 after 46 days. Warranty ran out on 12 March 2016. The device now had a charging problem and since then i have been trying to get the device replaced but the company just keeps asking me to wait for 48 hours after which they will accept my device by extending warranty but...

First of all my phone Yu yuphoria got loud speaker problem in just 3 months after purchase.
Online job order created 4 months back, but no one came to pick up the phone. My job order cancelled without information. Then customer care informed me to submit the device in service center.

I have submitted my phone on 26/02/2016.
My job order no is:
W[protected]

Imei no: [protected]/br...

34 day ho gaye service center me handset diye huye par abhitak replacement device deliver nahi hua
Cust care wale bolte hai ki aapki case proccesing me hai aur 21 day me aapka handset diliver ho jayga
Please help me...
Mobile details:-
Imei no:-[protected]
Item name(Yu yuphoria black)...