YU Televentures Complaints & Reviews

Ref. No. : kap/mm/2016-17/ap./01 dtd. 21.04.2016

To,

The managing director
Micromax house,
90b, sector – 18, gurgaon – 122015
Ph. –[protected]


Sub: notice before filing consumer complaint act 1986


Dear sir,
My self – kishor arjun pawar mobile – [protected]
Email id – [protected]@gmail.com
Address - b6-31, dwarka...

Yu yuphoriya mobile handset with imei number : [protected]
Submitted to yu yuphoriya service center on 20/2/2016 having jobsheet no: w[protected].

Still not received any device (Replaced / repaired) .

On calling customer service centre not received any satisfactory answer.
Received only one answer "wait for some days you will receive your device" also not ready to pass on the phone...

Sir i have purchased a yu yunique handset and its not booting after 6 month, i submitted my phone to your servicing centre, jobsheete[protected] they said me to wait 21 to 25 days bt after 27 days over, from your side a executive said me that it should be delivered to me in 21 to 25 day maximum..In these days the device should be repared or replaced and delivered to me bt not delivered to me..Send me details of replacement device...

Device - yu yureka (Micromax)
Jobsheet no - w[protected] dtd 22/03/2016

I handed over my yu yureka device to your service center (Swastik telecom, malad, mumbai-64) on 22/03/2016 due to charging defect, but still not received my device.

I called on tuesday to yu customer care they said your device delivered to above service center on thursday 14th april 2016 after proper repaired.
Just...

My job sheet number is e[protected] and ticket id: 2387546.
I have submitted my device on 10.03.2016 and haven't got my replaced device yet . Kindly solve the issue and return my device as early as possible.
I have read many more similar complaints against yu and it seems that it is their specialty to not return the device back to customers so kindly take some strict action against them....

Hello I bought 2mobile of rs YU yuphoria 5010 model by amazon. Now its more then 55 days to submit my mobile at service centre. And YU executive assure me that I will found my mobile back within 15 working days.. But till now I did not received my mobile and whenever I make them call they are not responding properly. I am very disappeared.. I lost my 16000 rs......

I am totaly unsatisfied with this service i am submited my yunique 4711 handset 25th day ago but today when i call yu customer care they tell me that they not repair or replase my handset and they will soon return it. My handset under warrenty period only 2-3 months .What is this? My jobsheet no[protected]-22629844
This type of service i am not expect to this company

Very very bad exprience with this company
br...

Hi

Date of incident:23/02/2016
Client no:[protected]
Description: i have given my mobile to a service center "lk max mobiles" which is authorized service center for yuphoria mobiles, and its been in warranty period.
My father b.V.D prasada rao went and gave complaint.
They asked him to submit the mobile as they told that they send the mobile to some other place to service it but when he is going...

We recived faulty yu yunique mobile from snapdeal, we resend the mobile through customer care in chennai
Name : m/s deprosys technologies
Address : no 1b, 1st floor, umapathy street extension, west mambalam, chennai
Post code : 600033
Mobile no : [protected] phone no : [protected], [protected]
Email id : [protected]@mmxcheckpoint.com

But we received old mobile from yu, we need...

The battery capacity of yu yureka plus (Yu5510a) was labelled as 2500 mah on the battery but while checking the status using any google apps it is displaying as 2000 mah. Here a difference of 500 mah is found. But in some other smart phone like asus, the battery capacity remain same, (I.E., after checking through any google apps the battery capacity is same as in the labeling 5000 mah....

I submitted my phone on 1st of april 2016, The service center and the Yuphoria service center people told me that it will be deliver in 10 days but as you can see now that i have not received my phone. i am requesting that please give me my phone back. Because i am reading other Complains also those people have not got their phone since 6 months.

and please dont reply your lines which is "Sorry for the inconvenience and...

Hi all,
I call to customer support since last 3 months but not yet resolved the problem of my handset.
I received the replaced handset and this was also faulty. Therefore i go to service center and they told to me this was not in under warranty period.
Consumer support will told to me yo go to service center.

Can you please me any one in this issue.
Thanks,
Santosh dhande.
Mob. +91...

Last month on the 3rd March 2016, due to some to technical problems, i had to submit my YUphoria to the customer service centre and they told me to wait for about 25-30 days. and after expiry of the said period i called the concerned service centre thrice, and everytime i call they say the exact same lines that " it will be dispatched within 10 days" and " we can understand your situation". I think they have recruited a bunch of who are...

I have submitted the complaint before also, but the phone is still not delivered back to me .

I have asked for repair for Yu Yureka in December 2015, they collected the mobile and said to return in 15-20 days, now it is going to be 6 months, they dont respond to emails, calls, they are thugs, they are looters, they are rapists.they are not returning the mobile back :(

Mobile number - [protected].

T...

I submitted my mobile yu yureka for repairing because of broken screen at shree ram mobile, yagnik road, rajkot-360002.

Date 28-3-16

Jobsheet w[protected].

Its been 3 weeks now..Everytime i go to center, they tell me that it would take 1 week..
There are not any other problems in the phone.

The phone works great.

Why is it taking so long??
You...

Send my mobile yu yuphoria (5010) 22nd feb 216 for replacement purpose.But i have not received my mobile during one month.There are i lost my communication so, i request to you send my replacement mobile immediately.


Regard,
Suhas jagtap
Jobsheet no -w[protected]
Imei no- [protected]/[protected]
Reference ticket id: 2386161...

I bought a power bank of 10000mah from yu named yujuice.but i faced charging issues.so the product was in warranty i returned the product and it was received by yu on 23 dec 2015.they asked my bank details which i provide to them.
after wait month i asked them the status they said it is process.after 90 day i was irritated and asked the full detail.now they said your bank details are not similar to ur bill.so i said ok.dont provide...

Dear sir, i bought yuphoria phone through amazon on 10 july 2015 online. after few days proximity snesor problem started, some how i got to contact through online solution after this, now on dislpay screen fully on square wihte small spots are presenting on whole screen, continiously i am connecting with youphoria customer care which is yuplaygood.com, finally through service centre i had sent my phone and as per policy the phone will be...

I am purchased my mobile last month September but due to technical issue I replaced my handset with new one I raised a complaints on yuplay they said your said replaced with in 20 working days but they make fool promise they send me mobile after 2 months and the colour or operating system of that system is different than I again send my set to customers service and they send me again wrong set I am totally frustrated...

I submitted my mobile yu yureka for repairing because of broken screen at shree ram mobile, yagnik road, rajkot-360002.
Date 28-3-16
Jobsheet w[protected].
Its been 3 weeks now..Everytime i go to center, they tell me that it would take 1 week..It has been almost 3 weeks now..
There are not any other problems in the phone.
Why is it taking so long??..They just have to replace the screen....