YU Televentures Complaints & Reviews

I purchased YU5010 last year in December, till to yet three time i submitted my phone to company due to screen with dots problem.

on 05 of dec16 again, i gave handset to Ayushi Enterprises in Indore and on 07 Dec it was repair,

But after i day new screen also got the same problem of shades,

Again i submitted my phone to you service center at indore M.P..

Now condition is that...

My job sheet no. E[protected]. Please check and answer me what time taken to repair my mobile.
I received my mobile within one month 7 days But my mobile show again same restarting problem. So what service you done. What solutions for my mobile. Repair my mobile as soon as neither give me a new handset mobile with new software updating. Answer me.
My register mobile number. [protected]
Please check and answer...

I gave my yu yunicorn for repairs after the screen had shattered because of a fall to M/S Exclusive care, kochi . the service centre assured me of the repairs within 2 weeks and a repair cost of 3500/-. The staff at the service center is very ignorant and get to work only after constant reminders. the service center could manage to get my phone repaired only after 5 weeks, the reason for which they stated was the delay in spare parts approval...

Hi,
My name is Priya. I booked Yureka Plus mobile through Amazon on 13th August. However t he device started misbehaving after few months, like switching off suddenly while placing a call or complete blackout. However, now i.e. 18.11.2016, it completely got turned off with no sign of getting started. I have had consulted the near by store and they are unable to function it.
Since mobile phones are not day to day investment,...

Hello sir, I bought your Yu Yuphoira phone on last week of July, I used your phone just for 2 month and 15 days and remaining 1 month 3 days its been in your service center.They told me that company is not sending them parts.
Last week I called them and they said sir your phone has been repaired kindly receive it..and when I went there they told me sorry company have't send me the parts..worst service plus phone ever that I ever...

Hi Customer Support Team,
I am writing this email after following up with Service center for 2 months and also following up with Phone Customer Support twice.

I was advised to write email to [protected]@yuplaygod.com

Problem: I purchased the phone on 12 August from Flipkart and got delivered on 14th August. I used this phone for one day and unfortunately, it fell from a height of 1 feet and screen got broken....

I had purchased yu yureka plus (White color) some months before. After some days my mobile camera stopped working. I subbmitted my mobile to service center they said that the problem will not be solved at their hand and this set can only be corrected by company only, so this set will be send to company. I permitted them, after 25-30 days service center offered me an another used hand set of black color, when i said that my handset was white...

Dear Sir,
I have Yu yureka A05510 which was having issue of softwar (network issue in one slot out of two).
i have contactaed to M/s. Surabhi communication @shop no01 MC comples, opp. Delhi Gate, Nahan, District Sirmour(Himanchal Pradesh).
They told that warranty period is expired & during software upgration by them the borad is dead & they charged me 2000 Rupees. but replaced the old borad of yureka Plus in Yuyreka...

Hello there,

I need help, to resolve issue with yu televentures.

I submitted my phone yu yureka+ 25 days back at jodhpur. They said maximum 15 days need.

Its 25 days now and still not received my phone.

Can you please take need full action?

I'll provide all details when you need. I am attaching the job sheet number.
W[protected]...

I am athul. A. Pillai, i submitted my phone for a problem related to battery in my area service centre on 06/10/16., a week later they informed me that they booked for the battery and you have to wait for some more days. But still the battery is not delivered and i dont have my phone till date. It has been a month, still there is no response from yureka service team for this small issue. I must say yu servicing is the worst servicing i have...

Respected Sir,
I have perches one of your company mobile YUNIQUE PLUS . after 2 days i have found battery charging issue in this phone ( battery consume without use within 1/2 hrs )
over heating issue similarly found, after this i have visited that shop where perches ( they clearly told me visit the nearest service center and make DOA because of phone is faulty)

As per instruction i have visit one of your...

Very very slow service by yu service canter from ambala sir maine 6-10-16 ko yu5510a liya tha or usme software ki problam thi main s/c gya or software krne ko kha unhone restore kr ke de diya mujhe fir bhi vhi problam aa rhi thi m fir s/c gya or
Cyanogenmod mai upgrade krne ko kha vha jo software krne wala hai use vo
Nhi aya or maira mobile vhi chodne ko kha 2 din ho chuke hai software krne mai 20 mint lgte hai ya 4 din nhi...

Hi,
I'm Himanshu Parashar. I got my yuphoria stuck on boot animation . I handed it to Micromax service center. They said that there is a problem with the PCB so they have to send it to Delhi. I handed it over on 28/9/2016.Phone imei [protected]. They said it would get repaired in 30 days .
Now its 21 days and they said they don't know how much time my phone will take more . I want my phone cause I don't have any other phone...

Hi,
After my phone stopped working, micromax service center told me that the pcb of the phone needed to be changed, so i gave my phone to them for repair (With the required charges), but i was not given any jobsheet by them.
Mmxcare took 20 days to get the pcb changed but even even after pcb change the issue was not resolved.

On 21st day mmxcare sent the device to yucare. I called them after anoter 15 days to...

My phone was suddenly restart & stuck on yu logo on last thursday & fully dead on next day & nothing happening till the time hence i was called in cc & the associate diverted to me on service center then i went on same day on my nearest service point in front of railway station indore mp.

The service center associate not able to resolve my issue due to my device is not connecting with laptop/desktop via usb cable. He think...

Hi sir, i bought a mobile in yu yuphoria yu5010, i bought before 1 year mobile is not updating, rooting, laging, hanging, not responding, slow camera, front camera error, sensor error, battery problem, sim problem, lock button error.recently before 1 day the data erassed itself and rebooted. I went to micromax service center they took and said my phone that is "it is nice i will check".after three days i went again for my phone in micromax...

1 - I have yu yureka plus mobile...Purchesed from amazone, this phone is having problem that irritests me, I can hear the voice of other person but he/she can't hear my voice during calls...

2 -Excessive heating of the Yureka is one issue that nearly every Yureka user is unhappy about.

3 - phone sometimes does restart on its own.

4 - yu support representative fails to provide a satisfactory response.br...

Hello there,

I need help, to resolve issue with yu televentures.

I submitted my phone yu yutopia 15 days back at ahmedabad they said maximum 7 days need.

Its 15 days now and still not received my phone.

Can you please take need full action?

I'll provide all details when you need. I am attaching the job sheet number photo

Thanks,
Vivek...

I had brought a yu yuphoria imei no-[protected], device in feb 2016, after 17th day after buying, the screen got blank and the phone didn't start up, i asked the company for replacement but they denied, and told me that they will repair it in few days, i agreed them and received the device on 3rd april 2016, they took almost 30 days to repair my phone, after that i had lag in my phone software they fixed it, after 2 months o[censored]sing it...

Dear team,

I had bought yu mobile details attached phone last year thru online. Within over a year the handset has been defaulted and has stopped working. This happened three time, initially there was a heating and battery problem, being this redone, there has now been more issues with the handset and does not happen to resolve.

Every time i have face new problems with this handset, and very much annoyed with...