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YU Televentures Complaints & Reviews

www.yuplaygod.com
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Last updated Jun 17, 2022
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YU Televentures reviews & complaints page 9

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H
hancular
from Jodhpur, Rajasthan
Aug 19, 2016
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Mobile

I bought a phone of yu, yu5010, sold by cloudtail india pvt.ltd., last year, after 8-9 months screen starts bubbling internally, and hen i visited to service centre then they told that they don, t have any solution and now no one is taking the responsiblity of my phone, company is not giving any response.and now my phone is not working screen is not working properly, so help me plzzzzz....
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Y
Yaphets
Aug 18, 2016
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Phone not received from service centre yet

Address: 411028

Its been 28 days since i gave my phone to the service centre, it was within warranty period, and there were issues with network cable. When i called up the customer support they assure me that you'll get your phone after one or two weeks. If you go and check your jobsheet status, it says more 21days. Yu servicing is the worst, why cant you just replace the phone?. Jobsheet number-w[protected]...
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H
hancular
from Jodhpur, Rajasthan
Aug 17, 2016
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Mobile phone

Address: New Delhi, Delhi, 91
Website: www.yuplaygod.com

I bought a yu yuphoria -5010, last year after six months my mobile screen got displaced internally then i went to the micromax service centre and told them about my problem but they said that company does, nt suggested us any solution, so we can, t help you, i visited three to four times but the said the same, i alsi told them about my warranty period to be over, n finally my mobile get damaged, and i have, nt get any solution, contact no-[protected],...
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Y
yogeshlanghe
from Pune, Maharashtra
Aug 13, 2016
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YU Mobile service not resolving issues after taking charges

Address: Pune, Maharashtra, 411014
Website: www.yuplaygod.com

Two months ago i have updated mobile with Lolipop.
After that there was issues with screen/display so i changed my screen at Planet Cell Service centre.
- Few days after that mobile started giving issues like :
1) Display gets off automaticaly.
2) Sometimes no alert(ring and display) on screen for incoming calls.
3) Each & every app stops working / Hang issues.
4) It gives problems during switching...
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S
Sagark5
from Mumbai, Maharashtra
Aug 10, 2016
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Poor service by yu mobiles

Address: Thane, Maharashtra, 400612
Website: www.yuplaygod.com

Dear yu team,
Can you please let me know when you will find solution for the white dots that have developed around the screen for yuphoria. Since april 2016 im following up with yu team still they say they dont have any solution for it. I have visited yu service center in mulund, also i posted the issue on yu fb page, they only took details of service center i visited and done nothing.
Now the screen has stopped responding....
+1 photos
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K
Khandelwal ji
Aug 5, 2016
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Yu yureka plus charging problem

Address: Jaipur, Rajasthan

Sir
My phone is yu yureka plus(yu5510a)
Sir in this set my phone show charging but charging level does not increase
So for this problem i went to service centre on[protected] at M.I.ROAD.
They told me this set will be go on headoffice. So you leave phone for 10 days. After 12 days i have come a message "your set is ready please bring this set"
When i went to service centre on M.I.ROAD. they told me "we cannot...
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Y
yumakant
from Pune, Maharashtra
Aug 3, 2016
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Service center didnot give my cellphone ontime

Address: 122001

Dear sir/mam,
My sel[censored]makant yadav. Past 21.07.2106 i have faced problem in my handset (Yuphoria-5010). That day i submit phone set to customer service center. They assure me that problem will solved before 7 days.
But still now (More than 12 days) i have not get back from service center.
Day by day they told wait for 2 days, 3 days.
Please help me.
Thanks and regards,
Umakant
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A
Ankush Chalotra
from Gurgaon, Haryana
Jul 29, 2016
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Yu6000 is abuse handset by company not replacing

Address: Jammu, Jammu and Kashmir, 181205
Website: www.yuplaygod.com/product/yurekaplus

My name is ankush i puchase my mobile yu6000 on 2 may
for network problem i submit my phone in service center(jammu) they dispatch it delhi but after 15 days when i recive back my phone it was al dead till 3 job sheets have been created more then 3 moths are taken and no action is to be taken by any, my last jo sheet no isN[protected]. do take action on sevice center and company my hanset is in sawanay coomunication (jammu ).....
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A
anuragnagar8
from Delhi, Delhi
Jul 29, 2016
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Respect of mobile reheating

Address: New Delhi, Delhi, 110030
Website: yureka

I had submit my cell phone at 16 June. Due to problem of heating and mother board . But service doesn't provide me my cell phone it is very long duration. Of one and half month . I went there 4 times but they are not responding me . Water goes upper limit of my head so that I m going to take serious decision with respect to company . The employee does not responding .....
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Ankush Chalotra
from Gurgaon, Haryana
Jul 29, 2016
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Abuse handset by company not replacing

Address: Jammu, Jammu and Kashmir, 181205
Website: www.yuplaygod.com/product/yurekaplus

Hlo my name iis ankush i had purchasedn yu6000 on 2 may 2016, there was a network problem in phone, i submit it to micromax service center(jammu)
they send phn delhi for repair . but when after 15 days i recive my phone it was totaly dead. they had created 3 job sheets its been 3 months from now. the hadset is a abused hadsaet. and no action is been taken sir . my jobsheet no is N[protected], i want my money back or new handset....
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T
Trinkle Makwana
from Ahmedabad, Gujarat
Jul 28, 2016
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I am complaining about yureka, as not working properly

Address: 380006

Hello,
I have yureka smart phone, and it is not working properly last 2 months.
I am facing the problem is, phone get switch of continuously.

Any time i try to make a call, phone switch off.

I am ahmedabad (gujarat) based customer. so if you have any service station in this city, please let me know.

Kindly do the needfull.

Regards,
Your customer...
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R
Rahul270726
from Pilani, Rajasthan
Jul 27, 2016
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Mobile Repairing

Address: Jaipur, Rajasthan, 302021
Website: Yu Play the God

I have submitted my phone Yu Yunique on 9th june and today is 26 july 2016 its going to be approx 2 month still i am getting same answer from your customer care that i have to wait for one week.
Its my painfull duty to inform you that i am going to consumer forum next day hope you understand...
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P
prati1994
from New Delhi, Delhi
Jul 25, 2016
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Unprofessional behavior and mental harassment in repair/replacement of yu-phone which is under warranty

Address: New Delhi, Delhi, 110059

I am writing to inform you that i am having a negative experience from last two months for which i have been complaining. Yu 5010 a phone is still in warranty period and, i have been using it from last six months. Flash light of my phone has been switched on from last 2 months. Charging port is not working properly, taking too much time for charging, say 18 to 24 hours to make it 100 %. I had shown in the service center twice. The center...
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K
krrishna sharma
from Jalalabad, Uttar Pradesh
Jul 24, 2016
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I'm complaining about the display

Address: Lucknow, Uttar Pradesh, 226022
Website: www.yuplaygod.com

Hello yu, i am krishna sharma and i am complaining about my yureka display, that it does not work from left side, so plz tell me that what can i do. And see the pics which i have uploaded so plz see that pics and resolve my problem, thank you...
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A
Abhay Rathore
from Ahmadnagar, Maharashtra
Jul 23, 2016
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Battery not holding charge

Address: Raigad, Maharashtra, 410210
Website: Yuofficial site

Dear sir
I got above set on 13/02/2016 as replacement imie no [protected], [protected] its battery last for maximum two hours after fully charge. Please advise what I need to do for extending battery charge or please do needful at your end to enable us to use mobile properly.looking forward for early response.
With regards...
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Shriyansh Choraria
from Mumbai, Maharashtra
Jul 22, 2016
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Yureka A05510

Address: Raipur, Chhattisgarh, 492001
Website: www.yuplaygod.com

I submitted my yu yureka ao5510 on 28/05/2016 to the yu servicing centre named h. s. r. communications... because the phone got dead... but till now i didn't get my phone.. every time i call yu they taking 5 to 10 days.. every time i email yu they said wait please wait.. 2 months going to finish but... not recieved. they always saying that "we are arranging to dispatch your shipment against your jobsheet numbrr." but from 2 month i didnt...
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M
m.k.s
from Rohtak, Haryana
Jul 20, 2016
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Flash problem

Address: 127306

Hi
Sir..

I bought a new yu yureka 5510 phone, 4 month there was a problem of Flash of my handset, I give my handset in Micromex service center. I get my handset back after 2 months from service center and same problem, so my experience with yu yureka is very bad.if I not get any solution then I will take u to the customer court.

Regards
Mohit Sangwan
[protected]...
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A
anand123@
from Mumbai, Maharashtra
Jul 20, 2016
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My mobile is yu yuphoria and 1 month to service center but not give to me

Address: Gandhinagar, Gujarat, 382010

My mobile is yu yuphoria nd 1 month to service center but not give to me

Nd my mobile is not give to me pls contetd to me my nomber is [protected]
Nd to give to my mobile long time hold to my mobile your service center
Pls help to me i m agreey my job sheet no

G


W[protected]


Pls chek to mobile nd bhai dek yu ko pls help to me...
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V
vibhav prabhu dessai
from Bengaluru, Karnataka
Jul 17, 2016
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Yu yureka plus cyanogen

Address: 403706
Website: www.yuplaygod.com

Nowadays I am not getting proper signal in my home.i tried using another sim but the same problem exist.i even tried using another yureka plus phone in same area but that phone shows network bars with same network provider but no mine .I bought that mobile phone 10- months before and I also had a problem with the phone earlier.my battery was draining quickly so I visited nearest service centre of yu yureka, just to replace the battery they...
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A
Amanv1634
from Durg, Chhattisgarh
Jul 17, 2016
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Yu 6000

Address: 490006
Website: www.yuplaygod.com

This is to inform you that my recently bought yureka note (yu 6000) went dead after one and a half month o[censored]sage. no internal or external damage has ever occurred in this time period. the device stopped functioning suddenly and failed to start after that. i took it to the nearest micromax service center and its been 15 days since they took the device and no further response was given. on asking they say the phone has been sent to the company....
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