YU Televentures Complaints & Reviews

I had purchased yu yuphoria on android (Buffed steel) yu5010a mobile online through amazon on 5 oct 2015.
After some days i started facing issues like
1) call waiting not working.
2) heating of phone
3) earphone socket not working properly
4) only 99% of battery gets full.

After repeatedly contacting the customer care for help, they then asked me to submit the moble to the nearest micromax...

Dear sir/madam

Kindly note that i purchased a brand new yuphoria handset on 23/02/2016 from mickey mobiles, opp dolphin hotel, basti adda, jalandhar. Within first week o[censored]se, i started getting flickering display issues including blank display for which i approached my mobile dealer and he advised me to reach the yuphoria service centre named: m/s sehaj tele care, 1st floor, gulati complex, near dlf mall, nakodar chowk jalandhar....

I have given my YU yuphoria for repair in a service center in Bhopal.There was a software issue as it was hanging very much and its speaker were also not working .They told replacement handset will be deleivered in 20 days and it been more than 45 days.And when i email them the only reply is wait for some time...Pls look into the matter.
Please return my phone as soon as possible..

Reference Ticket id: 2299780...

My register number is [protected]
My jobsheet no is S[protected]
It had been a long time almost 60 DAYS I sent my phone for repair in authorized service center but still my problem is not resolved. they cheated me.always they are told 10 working days 15 working days.and even mark my problem resolved.what kind of company "YU".Mr rahul sharma close your fraud company.all YU people are fraud....

Dear sir,
i have sand my yuyureka mobile phon for problem battery discharge within a three ours without any apps used
job card no - W[protected] dt-26/02/2016
- W[protected]
- W[protected]
- W[protected]
i have received my phon through your service station on dt-07/04/2016 without soluation my problem
but incres one more problem bettery charging fornteen...

I have Submitted My Handset on 29 Feb 2016 for battery not charging.


vide Job sheet no :W[protected]


Till date I have not received my handset back .


Calling on YU care Peoples are fooling us saying that your handset will receive in 10 working days, Seven working day ??


I very disappointed that no one had Genuine reason . This only battery not...

Dear sir,
I am facing problem with my mobile set. Yu yureka. Connected yu company many time. They told that they will exchange the handset wind in 45 days according to their mail and telephonic conversation as on 5th December 2015 but their is no response. Even they do not reply of my mail. And do not respond to my call.

Please do the needful. I am facing a very bad time. This company is misusing their policy. According...

I have ordered a charger for yureka mobile from yu televentures ltd dated feb 9, 2016 paying a sum of rs.199 as advance on feb 10, 2016. Recieving a revert from yu televentures on the same day with reference ticket id 2056672.
When i asked for the tracking status on feb 15, 2016 they havn't replied me.
Then i asked on feb 23, 2016 and again havnt got any reply.
Then i asked on feb 26, 2016 and got a reply on march 3,...

I have submitted my yu5010 in micromax service centre near bally, howrah, west bengal i:e m/s solution point, on 5th of march the executives told me that it will take 20-25 days to get back the phone and it will come to my address by courier only. But on 28th march when i called to customer care i came to know that my phone has been dispatched on 16th of march from the service center for the warehouse, it means they delayed the servicing...

I had purchased a yuphoria mobile on[protected]. I had met a problem i screen in last month. Than i go to customer care center and submitted my mobile and take receipt for that. They told me that the mobile will delivered on my address in 10-15 days but it does not delivered. I visit your customer care center and they give me a number and told me to ask customer care. I called and ask for my phone and get a reply to wait for one week more....

Its 60 day completed my mobile is in yu wearhouse ..not dispached at all ..i have called atlist 15 times between 60 days..all custumer call exicutive saying that wait for 7 to 10 days...same...! No result or progresss..i think the worker @ yu ...dont have handsets to use..& they are using the handsets ...which are coming for repairing and replacement ...that is the only reason yu is taking such a long time send warranty phones ...and custumers...

I was purchased my mobile named yu yuphoria from amazon.In through online in jun, 2015. But from november, 2015 it starts heating problem and then software problem. When it start giving problems i need to format my phone but when i start to format it gives more problems after restart and some of windows pop as not responding then i was contacted to yu care over phone they suggest me to format it by force format i asked them how they told...

I have purchased yu mobile from amazon store. I have attached bill of that. My phone was broken and i had registered a service request "n[protected]". The yu customer care told me it will take 15-20 days to repair the device. I called customer care after 20 days then he told me to wait 7 days. After 7 days i called customer care the he told me wait for 7 days more. Now 60 days gone still they are saying to for wait more 15 days.br...

This is lalit from dhule.I have purchase yuphoria mobile from online.and after some days the mobile has some serious problem like-
1) display does not work properly
2) ringer problem
3) heating
4)power button problems.
so I decided to send the mobile to company service centre. They say me we send the mobile at Gurgaon to the company. And the company give you new mobile or repaired mobile so I send my yu...

Hi sir this is chiranjeevi actually my mobile submitted in micromax care at secunderabad patny centre is name sri dhatri mobiles is authorised micromax service center dated by 10/02/2016. What is the issue in my handset mother board was fail. Thats why care is replacement of your mobile within 30days. Till no replacement. Please help me.
My job sheet no:21830820
care tel no:[protected]
my contact no:[protected]
e-mail:[protected]@gmail.Com...

My name is sunny verma .I had given my phone probably one and half month back before ending the warranty period as rear camera of my phone is not working properly (capturing blurred images) .They had taken one month or more to resolve this issue but finally provided me other used handset after that. But after 4-5 days same issue arises in the handset . Now my phone warranty period is over but the same problem after 10 month of buying is same...

I did mailed micromax yu support that my mobile touch not working and dots on touch in 201-2016. They replied my mail after 2-3 weeks. They've given me waybill no and said to wait for a new replacement device sent by them. But after 25 days when i asked on their fun page they've said it is been canceled. So i've to wait for 2month. They've said to go to service center. So i've submitted my mobile on 4th feb and the service center guy said...

Respected sir, madam

My name is amandeep singh live in chandigarh.I have to complain againt yu phone company for my yuphoria phone had gone for repair on[protected] and they gave me waiting time 15 days but not come any response after that i call on[protected] to know about phone they told the phone will delivered to me on[protected] bit not yet delivered. They are making fools of ours i want my money back from them and the...

I've submitted my yuphoria mobile for replacement at Micromax Service Center junagadh on 20th Feb 2016. Phone was dead and not working. Touchscreen & heating issues are a lot. When I've submitted my phone to service center they didn't gave me Jobsheet no. And when I call customer care they say we need Jobsheet no. But from where I get Jobsheet no? Cause I actually didn't have any. And my ticket Id was 2077098. My email ID :- dharmesh.[protected]@gmail.combr...

I have submitted my Yureka mobile to service center one month back, but still their is no update when I will get my phone back. When I call customer care they say wait for 7-10 working days or not able to see the details, please call later. They are also not replying their mail at [protected]@yuplaygod.com.
I am fed up by calling them and sending mails. Dont know where to go whom to contact. Totally help less. Service center guys are saying...