YU Televentures Complaints & Reviews

I, had a complain about my set yu5510a (White) model code: serymob010 for heating & battery drainage.
I submitted my set in service center for repairs, unfortunately the set was
Found irreparable and was recommended for replacement by the service center.
Since last four months i am filing complaints but till date no one is bothered
To take up my complain and hand over the replaced set to me.

Repair...

I just love this make in india concept and bought yu yunicorn 5530 handset which had too many bugs in os and complained the same to customer support team and they just asked me to their local care office. They are installing the same buggy os again and i'm facing the dialer application crash after a week and the same process is repeated thrice still the problem continues. I'm done with this phone, i suggest everyone not to buy this company's...

Sir,
Yu televntures not get any ota and via service center update android version last 2
And i'm used android kitkat version but now available android oreo and android n version please help me yu televntures not any response these software update
I'm more time complaint and details via customer care number yu televntures
But he sad me after some time updated available
I'm waiting for 1.2 year but not available...

I purchased yu5010a on 24nov2016. It worked well for 8months (Aug'2017). After that the touch is not working at some locations. I submitted in etawah, up micromax service center on 07oct'2017. They said that, "panel problem" and it will be replaced as this is under warranty. It will be returned in 20working days and you will get a message when the mobile was serviced. But till now din't get any message/call. Even if i call them, they are...

My yurekas proximity sensor doesnt work since i bought it, i thought it doesnt have a sensor until recently when my friend said it requires a software update, which i didnt get till now. Apps such as uber, emoji keyboard, share it and dream league soccer 18 gets stopped automatically and i am not able to use it. Moreover heating issues and battery backup are very poor....

My yureka plus device has got a notification regarding the update to lollipop. I clicked on update since my friend told me he also got the same notification and after update, his device got volte feature. My phone started downloading the firmware and then rebooted. But the device didn't start after completion of installation. I've contacted the yu support team and they have given the authorised center. Since the device is in warranty, they...

I am using yu ao5510 for last two years.. Last month i encountered a problem, my mobile started rebooting itself.. When i went they asked to replace battery from outside.. I did again the problem persists in different manner when i again went to service center they are asking to replace battery again.
When i contacted yu support they also providing hopeless answers.

My friend also ao5510 using last one also had same...

As your email on [protected] moble when i gone to get serviced at mapusa goa said that we stopped the contract one month back. If contract stopped by
Any claint why giving the address for customer. Why misguiding &giving wrong address. Why not aware the complain attender updates.
Any web for updates for yuphoria5010a
Pls give me call [protected]...

Sir i have purchased yu yureka 2 mobile phone online today. After starting phone no icons are displayed on screen. I can receive incoming calls. But can not do outgoing call or other functions as there are no icons on screen. Only option of camera, calculator are displayed. I think system software installation is not done. Can i replace phone? What to do? Please guide....

My yu plus phone which is under warranty, i had submited it for repair in yu authorised service center. Job sheet no is[protected]-29642377 dated 4/08/2017.

Now it's already 100days for repair. Service center people says company has not provided the spare. Call center people always says that wihin 5 days your phone will be ready. Support team gives standard reply to mails that they reget the delay and matter has been transferd...

Am using yu ao5510 for last 11 months.. Last month i encountered a problem, my mobile started rebooting itself.. When i went they asked to replace battery from outside.. I did again the problem persists in different manner when i again went to sevice center they are asking to replace battery again.
When i contacted yu support they also providing hopeless answers.

This is my second ao5510 am using last one also had...

I am mukul facing problem on yu yureka plus heating & re-start for first day i revived the mobile. I called snapdeal they send the person to check. I visit many time to micromax center they do update i start working for 15-25 days correctly gain same problem. This process running from last 9 months they are making fool. First they said software problem, then battery issue, then mother board issue

Now they are saying there...

Myself yogesh subhash rane. Am from maharashtra thane (City)
Contact no. [protected]

On 23\09\17 i received my new handset yunicorn5530 with 10days replacement policy.

But on 11th day it started heating very much while charging and while receiving calls.
Same problem continued.
I approached customer service for replacement but they suggested to visit nearby service centre. The guys from service...

Sir, i purchase mobile yu yureka model no. 4711 on 19 sep 16 at rs 7900.00 from vipin enterprises civil line allahabad (Up) invoice no.861. After going 5 month i getting problem in the handset. I given to yu service center (Micromax) in the civil line branch allahabad. Two month past i am not getting my handset till dated. I call to customer care service they says that you wait for 4 -5 days. But after waiting 30 days i am still not getting...

2 or 3 june i registered my complain to the nearest yu service center (Max care ranchi)... My battery was became dead in the warranty period... So i registered my compln... About 1 month after i have to go there but they said me ur battery was not delivered yet so registered the complain again... I did that.. After 1month they gave me used battery.. Nd i argu with them!! This battery is useless nd used... They said me sorry sir (Galti se...

I purchased Yu Yureka Plus (White, 16 GB, IMEI No : [protected] ) from Flipkart for my fiance which was delivered on 31st December 2016.

After nearly 6 months o[censored]sage the battery drain was huge and the headphone was also not working.

She went to service centre on 12th August M/s Crazy Infovision, 83, Golaghata Road, VIP Tower Complex, Kolkata, West Bengal after finding the address from website.
br...

My name is ankush pruthi, i am from delhi.
I purchased your a phone - yu yutopia online on july 3, 2017
And from the very first day the phone was hanging and there was a problem of self rebooting again and again due to which i submit that phone to your service center in jail road, tilak nagar -110018, on august 14, 2017 and i recieved that phone yesterday ie september 20, 2017. The condition of phone is still the same, there...

Dear sir

This email is with reference to my complaint with the authorized service center of micromax / yu & their authorized service center “shri laxmi enterprises uttam nagar west “ against job sheet no. N[protected] dated :- 21st august 2017, name :- saurabh awasthi.

Unfortunately i have purchased micromax product yu yureka having trust on indian brand but really i am facing a lots of issues...

Hi I had submitted yu 5510 a model in service centre on 21/9/3017. Still now I had not got my mobile repaired and they are saying that it is not there fault it is company fault . Please solve it as soon as possible and don't force me to knock the door of consumer court . Job sheet no[protected]-29811979. The way of talking of customer Service centre worker is very inadequate they were not talking in good way take some action and get my...

My mobile yu5010a started causing problem (Battery automatically deads, at 40% or near it suddenly shows 0 and mobile shutdowns) in its 7th month after that it has been at service center for 3times and 1 time for head office for 1 month but problem remains the same. Every time when i heads to service centre they just asked me to leave mobile at center but company is unable to solve my problem. And they are unable to provide me its battery...