YU Televentures Complaints & Reviews

I am submit my phone on 20/01/2017 in m/s network for charging issue at power off condition and mobile automatically start when i plugged phone into charger. Service center says me your phone serviced in 10-15 days but now 30 days is gone and my device problem is not solve and when i call to the service center they said more time to solve the problem. Please solve my problem quickly.

I write many time to support of yu n service center things not working im not getting my phone worst n sad service experince... nothing is working tell me law info to case againest yu...
my contact [protected] email id - supercool.[protected]@gmail.com

worst company ever... Reference Ticket id: 2979659 my job sheet bar code number - N[protected]

I have sumit my phone befor 10-12 days n i visted 4-5 time service center..
still my no sound problem solve yet... service center is 50 km away from my home.. so its hard to vist there many time it take whole day n 100 km ride total to return back home.. i write many email to yu support n many time i call service center ... things not working n not even yu support working company is worst comany ever i see ... my contact detail - [protected]
my email - supercool.[protected]@gmail.com
my job sheet bar code number - N[protected]

SERVICE CENTER DETAIL -

NameM/s Hiti Hapur
AddressKrishna Plaza, Near Jaina Talkies, Railway Road, Hapur
Post Code245101
Mobile No[protected]
Phone No[protected]
Email [protected]@mmxcheckpoint.com

I purchased Yu6000 note on 06.12.2016...I have 2 sims inserted in it. it's telephone ringer doesn't ring most of the times...and it only vibrates...
Sounds emitting from what's app and other apps are also not working properly.
I have even factory resetted it thrice it works one day and stops on next day...
All other settings in the ringer section has been checked but the problem remains the same.
Also I have summited phone 3-4times in service centre (M/S UNIQUE SERVICES)QUEPEM
Also I recently summited phone to central warehouse at Noida.. But the issue not resolved
*Replace my handset as fast as possible .
CURRENT JOB SHEET NO. W[protected]
PREVIOUS JOB SHEET NO. W[protected]

AS THE SERVICE CENTRE AND CENTRAL WAREHOUSE IS NOT UNABLE TO RESOLVE MY ISSUE.. REPLACE MY PHONE FAST AS POSSIBLE...

VAIBHAV NAIK
REGISTERED NO.[protected]

Yu Televentures — Very worst service ever

1 Review
Mu Mohit on feb 10, 2017
Submit a Complaint
Hi,

It's 3rd time I submitted my YU Yuphoria 5010A to your service center but still problem is not solved. On 28th jan 2016 I submitted phone in your service center and as per your email you repair my device within 10 days but today it's near about 1 month you didn't solved my problem and also I called one of your customer executive to know my device status but they only told me we don't have information. If you can not repair my device within time or You don't have interest to solve your customer problem then please refund my full cost of my phone and you can take the device.

Device issue: 4204-Y CELLULAR ACCESS (GSM) NO SERVICE.
Job sheet No.: N[protected]
Date of Job Sheet: 28/01/2017
Device Name: YU Yuphoria 5010A

Suddenly the mobile was not detecting the sim card. Took it to single service center in Mysore, I was told to wait for 2 hrs as its software will be updated. After 1.5 hrs the technical person told that sorry its main pc board has problem so it will go to company for repair.

Now opening of main pc board means total opening of mobile, In such cases the company should give replacement of product.

Now since more than 15 days no information is coming. I am still awaiting for replacement which was discussed during call with customer care representative.

IMEI No [protected]
Warranty no. [protected]RA
Order ID : OD[protected]

I bought Yutopia 5050 phone since January 2016. Around Sept-Oct 2016 the device started malfunctioning. Warranty of 1year.
I went to the customer care and after 20-30 days they replaced my mobile with the new one.
Now the new device which is around 3-4 months old has started malfunctioning, but now my warranty is over for the original device I bought, but the device they gave me after replacement should also have 1 yr warranty starting from October/November, else what is the use of replacement then.
I want to my money back as because this problem I've suffered personally and professionally. Plus an additional tension in my life. Please help me in this.
Below is the mail trail for your reference.

Divyesh Bhartiya Fri, Aug 19, 2016 at 6:50 PM
To: [protected]@yuplaygod.com
Bcc: [protected]@ymail.com
Hi Team,

I am using a Yutopia phone since January 2016. Today the device suddenly started malfunctioning.

I am not able to use any of the functionality, phone reboots automatically.
Only Power off, reboot and screenshot feature is working.

Please revert on this on priority as I am completely unable to take or place any calls.

Thanks,
Divyesh
Divyesh Bhartiya Sat, Aug 20, 2016 at 12:41 PM
To: [protected]@yuplaygod.com
Hello Team,

Any updates?? I need this problem be fixed asap, as it is hampering my work.

Thanks,
Divyesh

[Quoted text hidden]
Divyesh Bhartiya Mon, Aug 22, 2016 at 11:20 PM
To: [protected]@yuplaygod.com
What the Hell !!!

Why aren't you guys replying?
This is how you support your customer??
If I don't get reply tomorrow I'll go to consumer forum.
[Quoted text hidden]
YU Support Thu, Aug 25, 2016 at 12:52 PM
Reply-To: YU Support
To: divyesh.[protected]@gmail.com
Dear Divyesh,

Thank you for writing to YU Support. Reference Ticket id: 2665647

This email is in reference to the concern regarding "Restarting" of your YU device. We deeply regret for the inconvenience caused to you.

We would request you to follow below mentioned troubleshooting steps to resolve Restarting issue:-

1- Handset should be updated with latest software.

2- If device restarting is occasionally like once in a week, then no need to do anything just check the device/External SD storage space it should be 15-20% free. Kill the all non-usable background apps to free up the RAM.

3- Check for recently installed apps, may those applications creating restarting. Sometimes new, unstable or malicious apps may also cause our device to misbehave.

4- Check for non-usable applications or Uninstall updates of non-usable applications. Check the most popular apps usability. Auto update for apps should be turn off like Google apps (Google book, Google movies, Google+, etc.) If you suspect that your device reboots because of some malicious app, you should uninstall that app.

5- If device is restarting while using any application then perform below setting
SettingPrivacyPrivacy guardThree dotsCheck on show built in appLong press on Google play servicesSwitch offAuto start and wake up option.

6- Don't disable any application because the app still occupying the required space.

7- If device used in power saving mode then device may lag during usage.

If problem persist in your device then please follow the process of safe mode for 3-4 hours so that we can check that the issue is with the device or with any third party application.

1. Press and hold Power button.
2. Tab and hold power off option.
3. It will prompt to boot in Safe mode.
4. Tab OK.

For returning from safe mode, kindly restart your device.

If again same concern persist then please perform below steps:-

Note: Before following below mentioned steps please take the backup of your all important data. For backup procedure you must have a working data connection or Wi-Fi connection

1. For contacts backup move contacts to SD card or synchronize your contact with Google account.
2. Settings Backup & Reset Backup my data Turn the toggle ON (only app data, Wi-Fi password and other setting will be saved in google server).
3. Kindly move your media contents to SD card or you can take it in your Laptop/PC.

Soft reset:-

Go to setting Tap on backup and reset Tap on factory data reset.

Hard reset:-

1- Switch OFF the mobile
2- Press buttons simultaneously ((Volume DOWN + Power button) till the YU logo appears.
3- Recovery screen will appear
4- Select option 3 (Wipe Data/Factory reset) and then select "yes-delete all users"
5- Select option 4(Wipe Cache Partition)
6- Select option 5 (Wipe media) and select "yes-delete all user media"
7- Select option 1 (Reboot System Now).

If again same issue persist then kindly Flash your device with below mentioned link:-

http://builds.cyngn.com/factory/sambar/cm-12.1-YOG4PAS5W0-sambar-signed-2dcb7bbf...⇄

Steps to be performed:

1) Copy the downloaded files in your phone memory.

2) Reboot phone in recovery mode:-

3) Switch off your phone. Now press volume UP and DOWN together and keeping them pressed power ON your device. You will boot into Cyanogen recovery.

4) Select "apply update"

Select “Choose from internal storage”/”Choose from external SD card”

Select "0/(if internal)”

Navigate to the ROM.zip

Let the installation complete. Once installation is complete you will return to recovery menu. Select Reboot to System.

If the issue still persists then kindly visit your nearest authorized YU Service Centre to get the device checked. We would request you to carry your invoice bill.

Please follow below link to get address of Service Centre:-

Service Centre:- http://www.yuplaygod.com/pages/customersupport.

If you are unable to find Service Centre through this link, kindly share your area pin code with city and state so that we can assist you in a better way

Service Centre timings are 10 AM to 7 PM, Monday to Saturday (except Sunday and National holidays).

Note:-
1. Do not submit any accessories in the Service Centre except Trans receiver and Back Panel.
2. Warranty for handset is 1 year and accessories carry warranty for 6 months from the date of purchase mentioned in invoice. Invoice is mandatory to claim warranty.

Please refer to forums.yuplaygod.com for any support related queries.

Best Regards,
YU Support
2665647
Divyesh Bhartiya Tue, Sep 20, 2016 at 9:10 AM
To: YU Support
Hello Team,

I followed the steps that you have shared. The device worked properly for few days and then again started behaving weirdly. It restarts whenever I perform any action like making a call, opening any app or browse on internet.

My Address is: Ft. No. 501, Golden Heaven Society, Khopat Thane West (400601) Maharashtra.

Please send the service provider asap, as I do most of my work on phone and laptop and I need this to be fixed or replaced asap.
I bought this phone with a great trust on your company please don't let me loose that.

Thanks & Regards,
Divyesh Bhartiya

[Quoted text hidden]
YU Support Tue, Sep 20, 2016 at 10:40 AM
Reply-To: YU Support
To: divyesh.[protected]@gmail.com
Dear Divyesh,

Thank you for writing to YU Support. Reference Ticket id: 2665647

This email is in reference to the concern regarding "Restarting" of your YU device. We deeply regret for the inconvenience caused to you.

We would like to inform you that if you have done all troubleshooting so kindly visit your nearest authorized YU Service Centre to get the device checked. We would request you to carry your invoice bill.

Please follow below link to get address of Service Centre:

http://www.yuplaygod.com/pages/customersupport.

If you are unable to find Service Centre through this link, kindly check the below mentioned Service Centre details:

M/s Nihal Telecom Shop No, 110, 1St Floor Miracle Mall, Opp Hanuman Bavdi, Teen Batti, Bhiwandi 421302 Mumbai Maharashtra NA [protected]

M/s Bhagwati Mobile Shop No. 201, V-Star Mall, Chandravarkare Road, Next To Saraswat Bank, Borivali (W) 400092 Mumbai Maharashtra[protected] [protected]/[protected]

M/s Maxtel Shop No. 202, Second Floor, Raut Arcade, Opp. Subway, Virar East 401303 Mumbai Maharashtra[protected] [protected]

M/s Aastha Enterprises C -85, Ground Floor, Shanti Shopping Center, Opp Mira Road Station East Mira Road (East ) 401107 Mumbai Maharashtra[protected] [protected]

M/s Krishna Telesystem Shop No. 3&4, Chanel Eligance Building, Next To Big Bazar, Takka Road, Panvel 410206 Mumbai Maharashtra[protected] [protected]

M/s S K Technology Office No. 101/102, 1St Floor, Panvelkar Plaza, Above Utsav Hotel, Ambernath East 421501 Mumbai Maharashtra[protected] [protected]

M/s Vashi Services Viraj Vihar, First Floor, Above Lotus Glass, L.B.S Road, Near Makhmali Talao, Thane E 400602 Mumbai Maharashtra[protected] [protected]

M/s Vashi Telecom Shop No. G-182, Haware Fantasia Business Park, Plot No. 47, Sector-30A, Vashi, Navi Mumbai 400703 Mumbai Maharashtra[protected] [protected]

M/s Swastik Telecom Abhishek Commercial Complex, Shop No. 202 (Sf), S.V. Road, Near Malad Railway Station, Malad (W), Mumbai 400064 Mumbai Maharashtra[protected] [protected]

M/s V Care Telecom Services New Excelsior Cinema Bldg Back Side Wallace Road, Ground Floor, Cst Mumbai 400001 Mumbai Maharashtra[protected]/[protected] [protected]

Sp - Sai Electronics Shop No.3, Shanti Niketan, Jecob Circle, Sane Guruji Marg, Satrasta, Mumbai 400011 Mumbai Maharashtra[protected] [protected]

M/s Dani Industries Pvt Ltd K.V. Apartment, 2Nd Floor, , Anand Nagar, Near Saibaba, Temple, Vasai West, Thane 401202 Mumbai Maharashtra[protected] [protected]

M/s D. R. Telecom Shop No. 5/6/7, Ground Floor, Radheshyam Complex, Duttapada Road, Off S. V. Road (West) Mumbai 400092 Mumbai Maharashtra[protected] [protected]

M/s Sai Mobile Shoppe Om Shree Swati Manor, A Wing 101, N.C.K.K Road Dadar- West Mumbai 400028 Mumbai Maharashtra[protected] [protected]

M/s Mahavir Electronics (Mumbai) Shop No.202, Second Floor, City Of Joy, Jsd Road, , Near Railway Station, Mulund 400080 Mumbai Maharashtra[protected] [protected]

M/s Aashtvinayak Mobiservices Shop No - 07/08/09, Opp Archies Apt, New Station Road, Kalyan 421301 Mumbai Maharashtra[protected] [protected]

M/s Microtech Services Unit No. 28, Basement Hi-Life Mall P.M. Road, Near By Station, Santacruz (W) 400054 Mumbai Maharashtra[protected] [protected]

M/s Aai Kalubai Enterprises Suryadarshan Chs, Shop No 16, Opp Lic Office, Near Bus Stand.City-Pen.Dist-Raigad.Maharashtra 402107 Mumbai Maharashtra[protected] [protected]

M/s Techtrics Technologies Pvt.Ltd. A-Wing, 209 & 210, Vashi Plaza, Sec-17, Navi-Mumbai, Vashi 400703 Mumbai Maharashtra[protected]/[protected] [protected]

M/s Jai Ganesha Mobile Point 204, Rajgor Empire, 2Nd Flr, Khot Lane, Opp. Bata Showroom, Ghatkopar West 400086 Mumbai Maharashtra[protected] [protected]

M/s Shyam Enterprises GF, Ganesh Kripa Building, Kacheri Road, Opp Eco Bank, Karjat, Tal Karjat, Dist Raigad 410201 Mumbai Maharashtra[protected] [protected]

M/s V4 Tech Solutions 105, 1st Floor, The Central CHS Shell Colony Road Chembur East 400071 Mumbai Maharashtra[protected] [protected]/[protected]

M/s Cell Care Point Office No 06, 1st Floor, Farhan Apartment, Santawadi Near Bombay Bazar 30 JP Road, Andheri
West 400058 Mumbai Maharashtra NA [protected]

M/s Serve Solutions Office No -204, 2nd Floor, Shivkripa Gala Ping Centre, HS Joshi Road, Opp-Madhuram Hall Dhisar E, Mumbai 400068 Mumbai Maharashtra[protected] [protected]

Service Centre timings are 10 AM to 7 PM, Monday to Saturday (except Sunday and National Holidays).

Note:
1. Do not submit any accessories in the Service Centre except Trans receiver and Back Panel.
2. Warranty for handset is 1 year and accessories carry warranty for 6 months from the date of purchase mentioned in invoice. Invoice is mandatory to claim warranty.

Please refer to forums.yuplaygod.com for any support related queries.

Best Regards,
YU Support
[Quoted text hidden]
Divyesh Bhartiya Sat, Sep 24, 2016 at 10:09 AM
To: [protected]@micromaxinfo.com
Hello Team,

This with reference to the Job Sheet# W[protected].
The service center team has told me that chip of my mobile has stopped functioning and they are forwarding it to the Company Location to replace the chip.
But I want to replace my handset itself, as how can I be assured that the new chip will not behave similarly after few months and after few months my warranty would also expire. So request you to replace my handset itself with the new one and the provide warranty for that as well.

For more details call me: +91-[protected]

Thanks,
Divyesh Bhartiya

[Quoted text hidden]
Divyesh Bhartiya Mon, Feb 6, 2017 at 1:46 PM
To: [protected]@micromaxinfo.com, [protected]@mmxcheckpoint.com
Hello Team,

It is really frustrating and sad that my phone has stopped functioning again. Last time my phone was replaced, but the new one, which just 3-4 months old is getting switched off again and again.I don't have a spare phone to use as well.

Please help me, I bought this phone for 25K with so much expectations and now I really regret my decision. I want my money back as I'm sick of trusting you guys and trust a company which is fooling customers on the name of 'Made In India'.

My ph had a minor battery problm(i guess)On[protected] i had placed a complaint to the service centre ...the ph was return to me after 1month and still was not working..again i returned the ph in december ...and now its[protected] i haven't recieved my ph..Its been 3months i m not using my phone...and this #### company doesn't give any response..it was my worst decision to buy this ph...i request u all too plzzz don't ever buy this ph...

Hi team,

My mobile is showing battery icon when start, and also shows recovery, its not start with operating system. Its in bootloop. Service station is saying it is physical damage. How come they say like that. When my mobile got one single starch till i used phone till 2 months. Suddenly phone os got corrupted. As per policy they should repair os or should replacement for mobile but they are saying some stupid physical damage and not accepted device for warranty.

I brought yu yuphoria mobile from amazon. I used it almost 2 months. I was installing some software and operating system got stuck up, it was never come with fastboot. If i press volume button display shows battery log. I have attached screen shot. Mobile images and job sheet from your service station at chinchwad pune. Email id is in cc.

I went to "sara sales and services" and they said its physical damage, and not cover under warranty. Also they were suggesting to go other service station. Why they have not received my mobile in under warranty. Not even accepted mobile for repair. Also job sheet is created like like "dent on front housing". Please see in attached.

Do you know what is mean by physical damaged? Let me summaries you. See below scree shot from your official site.

Inline image 1

This is called physical damage, now situation is here, one of customer is teaching you. Its mean something broken, display broken, any hardware broken.in my mobile case its just a simple scratch on the metal body. See images below. If simple scratch is physical damage then who the else will buy yu phones in india if i spread this on blogs and forums with the help of all evidences. Let check images.in what angel it seems damage.


Inline image 2

Inline image 3

My phone is showing below battery icon on start up. All hardware is working fine. Its seem os is broken down.

Inline image 4

If repair os from private service station and sue against you with the help of consumer court and forward all evidences on the worldwide forum. This would always loss of you not mine. However consumer court is always in favor of customer if they have valid proof. I am gonna do this if you not resolve and accept my phone in warranty, if you not replace my phone which covers under warranty. I had discuss with the customer care and customer care discussed with the service station boy. We were agreed upon submitting the phone for warranty but service station it self not interested to take this up for warranty. How they come reject my phone being processing for warranty period. How service center is suggesting to go in other service center?

For me it is only thing of few thousand, i am not worries about my money, i am worries and serious about how micromax yu is fooling the people by not accepting their product operating system fault and avoiding warranty process by saying physical damage on single starch on the phone. If i put this in world wide forums and sue you would affect your millions money and reputation. I had used many brand mobiles they have changed mother board without asking any single question in warranty.

Now if you not give me replacement of the phone or repair then i will go ahead and sue in consumer court. Please take this serious. I have attached job sheet below.

I went in micromax care 7-8 times but i can't get any service in my accessoires problem. 1 time i changed my hansfree of my white yu yuphoria. I got black hansfree from care. But it was again in fault so i went in care again but they said that it is black hansfree so we can't change your hansfree. So i went to other care they wasted my time in searching hansfree. I have also problem in my yu yuphoria charger but in care they said that it can't change because it is good in this charger no any problem but i have problem for many times in my charger it takes 3 to 4 hours to get full charged my phone. But care cannot change my accessoires. I spend my lot of time and money in ahmedabad's all micromax care but i can't get any satisfaction.

Sir
I submitted a yuphoria cell phone in service center on[protected]. Which is still not received by me the company and the service are not giving the appropriate info in regards and hence the deadline was 21 days but it have increased for more than a week so i want to complaint against them for not listening to me and wasting my time for so long.
The phone was came back without being serviced after 15 days of submission and since then they have not given me the cell phone. E[protected] was the job sheet no. But they did not cleared the first sheet and issued the another no. So that they could get time. E[protected]. Please contact me on this no [protected] and my email id is [protected]@gmail.com

Sir my fon YU yureka note YU 6000 in warranty got both sim slots damaged and now not showing sims at all. The slots are confirmed damaged... On taking to service centre here in Kashmir Srinagar and Karan Nagar location were ya service centre of micromax is located in Landmark building.. They say mother board needs to be changed evenif the fon is functional except sim slots damaged and getting on and doing everything except reading sims.. Hiwcome mother board is to be changed... They are leivying thefty amount if 4500/- for repair were as fon has been bought from snapdeal for 7999/- rupees.. His come your service centre ppl can cheat the customers lyk that.this is the service centre whose location yureka cc emailed me on my mails.
er.[protected]@gmail.com
er.[protected]@rediffmail.com
[protected] my contact...

My name is Vikrant Gaikwad
My jobsheet no is w[protected]
28 days goes anytime I call company they tell me another 10 days for resolving Ur prblm but already 28 days goes I'm very disappointed with their bad services I want my phone back I can not access my imp emails pls help me I'm very irritating and impatience cause of miss behaviour of customer care and service centre. Tell me where I go pls help me

I have purchase my YU YUNIQUE PLUS on 20-Dec-2016, within 7 days it got a problem. Then i go to service center "THE MOBILE CARE" (NEAR V3S MALL)LAXMI NAGAR, DELHI, 110092. They said it got motherboard problem, then i submit my phone in care. They give me 10 days time and maximum 21 days deadline to resolve my problem but 21+ days gone my device is not repaired yet.Whenever i contact the care they always said 10 days remaining and when i check my JOB SHEET STATUS the same information appears in screen and now it's shows 21+.

I am frustated by seeing these type information always. I am the big fan of YU. I have purchased many devices of YU. But the first time i face problem in phone and now i come to know about after sale service of YU.

I don't know why they are downgrade their image by not giving proper service to his customer.

Please provide the better services and rank up 1st position in India.

And please provide me my device, i had urgent need of it.

My JOB SHEET NUMBER :- N[protected]

Hi,

It's 5th time I submitted my YU Yuphoria 5010A to your service center but still problem is not solved. On 20th Dec 2016 I submitted phone in your service center and as per your email you repair my device within 10 days but today it's near about 1 month you didn't solved my problem and also I called one of your customer executive to know my device status but they only told me we don't have information. If you can not repair my device within time or You don't have interest to solve your customer problem then please refund my full cost of my phone and you can take the device.

Device issue: Display issue, Device received in damaged condition. and the device is like 2nd hand phone not my previous device which I submitted(they changed my new device to old one without my permission).
Job sheet No.: W[protected]
Date of Job Sheet: 20/12/2016
Device Name: YU Yuphoria 5010A

I bought a mobile, Yu Yunicorn, on 5.10.2016. Its front camera not working. On 10.12.2016 went at customer care. They replaced the camera but problem could not be solved. They sent the device to company on 16.12.2016. Company is neither repairing nor telling when they will repair the device.
original complain barcode:E[protected]
revised complain barcode: E[protected]
Imei:[protected]

I have submitted my phone on 13th dec, 2016 and the ensured that they will return within 1week. Then after one week they have not solved my problem. And create new problem in my cell phone. Then they have created a new job sheet no and not given a 7 days time period to me.
In this we can ensure that service center staff is not working properly and irresponsible person. Here we can also see the customers cheating from micromax service center.

Now its 1st january, 2017. Still i am waiting for my mobile. While calling to the office they are not responding. I saw their notice board.in that its mentioned ' if you have any complaint contact to any person.' but he is not responding as well as not attending the call.

Once he attended the call after calling half an hour. Then his reaction was very vulgar to me.

Please do take necessary action as soon possible.

Dear
sir/medam, maine yesterday apna mobile only update hone k liye sarvice center par dala tha.
but unhone mere mobile se andar ka samaan nikal liya.aor mobile dead kar diya.sir sarvice center walo ne yesterday
job sheet numbar bhi nahi diya tha.aaj maine jab yucare par call kiya.tab unhone hame jobbsheet k bare ask kiya. tab me aaj center jakar aapke yucare ke kahne par jabran jobsheet collect ki.ab dead mobile ka me kya karta.hamare near sarvice center dossra koi nahi uske aabbhav me maine unke yahaa mobile chhod diya.sagar mp pin-470002 k aas pas onle 1 sarvice center hain.aapka sabse ghatiya sarvice center yahi hoga.
aap chaahe to chek kar lena.ham experience k aadhar par aapko bata rahe.yuhi nahi bol rahe.jobsheet aaj ki date ki hain.usme unhone likha hain.cell power swich off hain.jabki cell jab diya tha.chaalu tha.ekdum sahi tha.ye only apne business k liye aapka name kharaab kar rahe.aap apni technical team se test karaa lena.me bhi police officer hoo.galat nahi kah rahaa hoo.na mere paas itna time hain.ki mail type karta.sahi service dena aapki jimmedaari hain.na ki only mobile sell karna.jab ham jaise jaankaar logo k saath aapka center aisa kar rahaa hain.
to seede saade logo ka kya kya na karte honge.aap mere mobile ki jaanch karaaiye aor mujhe ab bekaaar head set nahi
chaahiye.inhobne mere mobile ki battery bhi badli thi.jo maine turant chek ki.phir bahaane bannane lage.aap ptaa kar lena
mujhe compalsation me new headset lolipop version aor volte model chaahiye isi colour ka.jiske liye me sarvice center aaya tha.dead mobile ka me kyaa karoonga.jab aapka center hi aisa karega.to btaaiye ham kya karenge.ab mujhe 21 days wait karnaa hain.tab tak me kyaa karoonga.
job sheet numbar-
N[protected] jo maine bahut muskil se liya.nahi to mere paas koi proof na hota.aapka sarvice center manmaani kar rahaa hain.aap tak complain karna meri jimmedaari thi.nahi to sab bchalta rahega.
mujhe new headset hi chhiye kyoki ye aapke authorized sarvice center ne kharab kiyaa.aap samjh lo.kyaa sahi hain kyaa galat.aap puri tarah jaanch karke koi antim nirdhay lo.plz aapke center se poora sagar distrb hain.ek baar aap chek jaroor kar lena.

plz help me sir plzzzzzzzzzz.aor ho sake to aap iss sarvice center ki jagah kahi doosre sarvice center mera mobile chek kara lo to good hoga, is center par mera bharosa 0% hain
mujhe resoulation turant chahiye.aap plz dhayaan de.maine bill aor jobsheet upload kar di hain
maine aapko galaat jaankaari nahi di.aap plz iski jaanch apni technical team se jaroor karaaaye.
mera mobile no-[protected]
sachin kumar pandey sub inspector gopalganj sagar.
Dear Mr. Pandey,

Thank you for writing to YU Support. Reference Ticket id: 2910830

This email is in reference to the concern regarding “Job Sheet Status” of your Yureka Plus device. We deeply regret for the inconvenience caused to you.

We would like to inform you that your case is under process and it will take 10 days to rectify the issue in your device. You will receive your device as soon as possible. We really appreciate your kind support and patience.

We assure you to provide best possible solution regsrding your device.

You can also check the status of your device by visiting below mentioned link:

http://jobstatus.yuplaygod.com/

Note: Kindly enter either Job Sheet Number or device IMEI to check the status.

Also we do not provide support for extended warranty and on site service is currently unavailable.

We take your feedback regarding Service Centre issue.

Please refer to forums.yuplaygod.com for any support related queries.

Best Regards,
YU Support

On Mon, 26 Dec at 8:32 PM, sachin pandey wrote:
Dear
sir/medam, maine yesterday apna mobile only update hone k liye sarvice center par dala tha.
but unhone mere mobile se andar ka samaan nikal liya.aor mobile dead kar diya.sir sarvice center walo ne yesterday
job sheet numbar bhi nahi diya tha.aaj maine jab yucare par call kiya.tab unhone h

Bad service any one help I submit my phone for Repair my phone but that always said your Request is pending now I submit my phone on 5/12/2016 But Now days they didn't Repair my phone service centre said we want 2 to 4 days I also complain YU yureka service centre but that also told me we want some more time they want more 21 days it means one and half months more by this Reason I complain you to help me...

I have submitted my phone on 13th DEC, 2016 and the ensured that they will return within 1week. Then after one week they have not solved my problem. And create new problem in my cellphone. Then they have created a new job sheet no and not given a time period to me.
In this we can ensure that service center staff is not working properly and irresponsible person. Here we can also see the customers cheating from micromax service center.

Now its 24th December, 2016. Still i am waiting for my mobile. While calling to the office they are not responding. I saw their notice board. In that its mentioned ' if you have any complaint contact to any person.' But he is not responding as well as not attending the call.

Once he attended the call after calling half an hour. Then his reaction was very vulgar to me.

Please do take necessary action as soon possible.