YU Televentures Complaints & Reviews

I gave my phone for repair with problem of charging jack on 6 January 2016.
they promised the return with 25 days. today it has been more than 45 days with no sign of phone. my job sheet number is N[protected]...

I gave a yunique phone to the you authorized service centre taratola, Kolkata for repairing 60 days ago.Company customer care is telling that they dispatched the device through dtdc courier(tracking no.-X[protected] on 19 Dec 2015, but till now the device is not delivered.It Arrived at DTDC Facility TARATOLA MASTER FRANCHISEE, KOLKATA(by checking the status through internet) on 21 December, 2015, I went to this dtdc service centre to collect...

I have bought the phone in August 2015 and has a 1year warranty
YU Yuphoria
ORDER#:JH[protected]
WAYBILL#:[protected]
waybill generated on 20th jan
Its almost 37 days completed but the replacement was not done by YU televentures. I have contacted them many times, they are giving fake promises and saying wait for 15days. They saying the same reason since from 37 days. I have disappointed with their...

Sir,
I'm having a YU Yuphoria handset. I was facing issues in my handset so I've complained about it on 24.11.2015 via email to the support team of YU.
The ticket id is 1702305.
After troubleshooting they told me that my transreceiver swap is created on 14.12.2015 with...
ORDER#:MH[protected]
WAYBILL#:[protected]

But after 15 days, when didn't get any further info, I asked them for...

On 7th decemer2015 my yuphoria device was picked for its screen replacement issue and was to be returned within 15 days but still it is not been replaced and everytime they further move the dates of delivery...

I sent my handset(Yuphoria) to the company Yu Televentures on 25 nov. 2015 for replacment . They said me that i'll receive my handset in 15 days on behalf of paying rs.2299/- . I called them after 10 days to know the status but didn't got any satisfactory reply they just told me to wait for some days.
I again called after 3 days but got the same reply. Again after some days i mailed them to know the status but they just sent the computer...

I revived this cell on 16 nov and science then the cell is not working..it don't get network.I had already waited for above 3 months and now when I m calling to YU costumer service, they are telling me to submit the cell phone to your costumer centre..I want my smartphone to be replaced soon.....

YU televentures not giving replacement for my device since last 3 n half months. They have created only waybill[protected] to dispatch my mob since 14th jan. 2016. Request you to look into this n get my device back....

I have YU yureka mobile and since last few times I have problem with my mobile . sometimes its automatically switched off and sometimes ' system UI has stopped ' appear on the screen and all apps stopped working and also battery drainage problem and the main problem is mobile automatically switched off ... So plz help me ......

Sir they gave me white yureka plus instead of black yureka plus, on the jobsheet it has been written black yureka plus BT they gave me white yureka plus, I have call customer care no BT they told we r not responsible for this replacement...

Issue started on 5th Dec'15. I called up Yuphoria customer care and informed them that my phone screen is damaged. So they inform me that they will replace my phone. And for replacement, I need to pay INR 2399. I was agree to pay. Then they send me an email to capture my details and I replay with all the details they require along with copy of my phone invoice. They inform me that first they pickup my handset and after that they send me a...

The screen of my device Yuphoria had been broken and i put a request to repair it by there costumer service on 20th December 2015. they gave me Reference Ticket id: 1837417 and said that my device will be picked from my address in 2-3 working days and i have to pay Rs.2299, but despite many reminders they did not pic it up for almost a month then they told me that i have to submit it at there customer center. i went at Galore services in...

0n november 27 of 2015 my mobile was picked up by the courier service of yu televentures, today mmore tha 85 days have passed and they have still not dispatched the fone, every time i call they say with next 15 workig days it will be dispatched...
what should i do?...

I bought this mobile on 17/02/2016 and on the mobile box it was written that it has gorilla glass at its screen.On the evenig of 17/02/2016 the mobile fell less than the height of half feet and its screen got broken.when i took it to the service center they are asking for money amount of 2000rs.Please help me changing mobile or please repair it.because i can not afford this much money after buying mobile....

Phone not getting replacement
I had given complaint of Yureka regarding mic issue on dated 2/10/2015 and ticket I'd no is 2132127. I have sent several reminder through mail and on phone also, but every time they were saying that your mobile will replaced within 15 days. But just today they are saying that your order is cancelled, but not able to give any reason. And says you go your nearest customers care and get it repair, but nearer...

My Phone's display got Cracked due to Fall and spoke YU Customer care, promised me that they will replace my old device with new one for 2800 INR. I agreed and YU raised the ticket on 10th of August. I've sent my Yuphoria device on my cost through DTDC to YU's Mayaphuri address as requested by YU Customer Support as my address comes under ODA. I've also recieved the proof of delivery from DTDC upon request which i've also sent to YU customer...

I Manjunath bot yuphoria in Aug 15 which had display issues which the company replaced after 50 days & the replaced phone has touch issues when I tried to submit the phone at M/S F-Tech Services Aundh pune they say its showing error since the model no on the device & invoice are diff so they cant accept phone & the company is not helping me...

I bought YU Yureka from valuecart and i faced a Loud speaker issue, so i contacted YU Support team, they agreed to replace my device, they asked me to send the device to their Ware House for that they arranged a Courier pickup through DTDC. I given my mobile to DTDC on 27/10/2015(Tracking ID: V[protected] they delivered it on 13th November, from then i called, mailed, messaged(facebook) YU many times but they didn't responded well, their number...

I have purchased YU Yureka from Amazon,

The screen got shattered and needed it to be repaired, so i choose to send it to YU customer service.

They picked up the phone but now after 2 months also, they are not returning my mobile.

They are also not replying on my emails and are not giving reply on Customer help line and put on hold.

This is a theft ....

I purchased YU Yuphoria from Amazon on 12/8/2015. I faced problem of dust in front camera, so went to service centre on 28/12/2015. They said it will be sent to company and i will receive fixed phone in 20-25 working days at my home.
Since then i have been continuously chasing them but have not received my phone yet.
Every time when i call their customer care number they just ask 10 more days. My father called their customer...