Submit a Complaint
Claimed

YU Televentures Complaints & Reviews

www.yuplaygod.com
1.3
Updated: Jun 17, 2022
Complaints 878
Resolved
196
Unresolved
682
So far, so good. YU Televentures is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope YU Televentures will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to YU Televentures

Having problems with YU Televentures?

File a complaint and get it resolved by YU Televentures customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
YU Televentures

YU Televentures reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Singh Jaspal
from Pune, Maharashtra
Jan 25, 2016
Report
Copy

Address: 110028
Website: yuplaygod.com

It been more than 90 days . yu televenture is not giving my money . everytime i call customer care they said dont worry u ll get ur money back but they never do that .
+1 photos
YU Televentures customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    harshj2005
    from Mumbai, Maharashtra
    Jan 25, 2016
    Report
    Copy

    Address: New Delhi, Delhi
    Website: www.yuplaygod.com

    I bought yu yureka in may 2015 wasnt having problems for 3-4 months. The suddenly the device stopped charging I did my first complaint and the company took 1 months to replace my device . The problem they send me a refurbished piece, which didnt even charge too. I went to service center too they also didnt give me any help. Then i started complaining frm 24 oct again. And the third replacement i got was on 25th January 2016. So they took nearly 3 months and Again they gave a refurbished piece which doesnt charge. (IF THEY CANT HELP ME I WANT REFUND). If they dont understand my problem why dont they atleast send a executive. This is the worst customer service, I had so many hopes when i bought this as my first smart phone.
    YU Televentures customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rrpumarch
      from Hyderabad, Telangana
      Jan 25, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Gurgaon, Haryana, 122001
      Website: www.yuplaygod.com

      Reference Ticket id: 1415899 Generated waybill no. is[protected] for pick up As mentioned above as per the tracking details the product reached YU on 16th October 2015, They haven't refunded my money yet. It's been more than 3 months still I have not received my refund I have provided all the details including my bank details.
      Feb 18, 2016
      Complaint marked as Resolved 
      Received a call from back end team, initiated my refund amount to my account directly Thanks for your support Regards, RRPKUMARCH
      YU Televentures customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Piyush443
        from Vellore, Tamil Nadu
        Jan 25, 2016
        Report
        Copy

        I have been calling many times in customer care but they always says that way bill will get generated within 24 hrs but it never does. Its been almost a month this is happening. They always apologize but they never do anything. I always tell them to forward my call to senior but they always say they are busy and tells us to wait for 4 hours for their senior call but I never get the call
        YU Televentures customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          carohit92
          from Meerut, Uttar Pradesh
          Jan 25, 2016
          Report
          Copy

          Address: 201001

          WORST SERVICE EVER!
          Guys never ever buy any YU Product, I am sure you would definitely regret. I have been waiting for my Replaced phone since 20 Days.
          Every time I mail them, I get an Auto generated mail which says to wait more.
          Further If you have 10k - 25k for using the product for 5-6 months only, you can go for it.
          Job sheet No. *N[protected]*
          I doubt whether I would ever get my phone back??
          Why should we give you more time when you promise to deliver within 15 days??
          My friend was planning to buy YUTOPIA which I definitely denied.
          This company should be shut down soon.
          YU Televentures customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            1995ankitsharma
            from Amritsar, Punjab
            Jan 23, 2016
            Report
            Copy

            Address: 143531

            Sir, I am using yuphoria android phone.my phone created a problem in WiFi and front camera and I am calling customer care and he says your phone is replaced .he send me waybill no.[protected].to track our courier.I am waiting for 2months but my phone is not received. Customer care says have technical issues your is not dispatched. But months I am waiting plz solve my problem.My contact no is [protected] and mail is .([protected]@gmail.com)
            +1 photos
            YU Televentures customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nikunj0
              from Mumbai, Maharashtra
              Jan 23, 2016
              Report
              Copy

              Address: Jaipur, Rajasthan, 302020
              Website: www.amazon.in

              HI YU
              I use Yu YUREKA (moondust grey) phon, serial number:IMEI [protected].this phone having lots of issuesand problem related to its battery, software, charging, hang, stop services during chrging, without charging show charging, and much more.
              This phone in warrenty period, so i want need your help to replace or servicing of phone.
              i calls you many times, if you not respond then i go consumer court, so request plz changed or service my phone.
              YU Televentures customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                iDushyantRaj
                from Delhi, Delhi
                Jan 23, 2016
                Report
                Copy

                Address: New Delhi, Delhi, 226002

                On 10 October my phone stop working without any external damage. they ask me to send images of my phone by every possible angle, after that they told me your Yureka plus flux wire has been damaged and you have to pay Rs 2999 for the replacement of screen but my phone is in still warranty period. But i pay them at COD which i received in November month. After one day i find that this is not the same Yureka plus it was Yureka the predecessor of my phone, I immediately call back the customer care and they told me to wait and our guy has picked your phone and after that we give you new device. they pick my device at 27 November and till now i haven't received my device. When i called to know my status they told me to wait another days tell me what my rights and what should i do legally. Its been over 4 months and i had not received my right device.
                +4 photos
                YU Televentures customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Sajid Ahmad Shaikh
                  from Balasinor, Gujarat
                  Jan 23, 2016
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110064
                  Website: www.yuplaygod.com

                  I had purchased 19 February 2015 YU yureka Mobile devise has fault proximate censer issue and auto reboot. for this issue had swapped device 2 times but same issue continue. now a days I had again highlighted this issue on 24 august 2015 and Yu Televentures has promised me to Swap device and they had generated Way bill on 28 December but till date I didn't get Swap Devise. they are only saying please allow us 15 Working day from 28 December.
                  YU Televentures customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    prasadabhi
                    from dhanbad, Jharkhand
                    Jan 22, 2016
                    Report
                    Copy

                    Website: www.yuplaygod.com

                    I am purchased a YU yuphoria mobile phone at 10th July2015 as the company rule customer get the warranty of one year . after useing few month of this phone there is fault comes in a speakers then I call customer care no [protected] he told me send a mail with full information osupport to [protected]@yuplaygod.com . then company create a waybill no for replacement of phone and told me phone will be replaced in 15 days . now one month goes out but my phone is not replaced . plz help me for replacement of my phone.
                    +3 photos
                    YU Televentures customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bhwar14
                      from Delhi, Delhi
                      Jan 22, 2016
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110010
                      Website: www.yuplaygod.com

                      Hi,
                      Reference Ticket id: 1837592

                      ORDER#:DL[protected]
                      WAYBILL#:[protected]

                      My request to replace my YU Yureka was approved on 21st of December, 2015 and the Waybill number[protected] was generated. It was mentioned in the email that the replacement would be delivered within 15 days but it has already been more than 30 days. The replacement is nowhere to be found. My phone is not in a working condition. Moreover I cannot perform day-to-day tasks in my Phone thus, as a result. The delay in providing the replacement has put a huge dent in my productivity.

                      Thanks & Regards
                      Bhuvneshwar Sharma
                      [protected]
                      YU Televentures customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        am1669
                        from Delhi, Delhi
                        Jan 22, 2016
                        Report
                        Copy

                        Address: Udham Singh Nagar, Uttarakhand, 263145
                        Website: www.yurekasupport.com

                        My phone was dead i gave it to yureka service center then, they return it after one month, still the phone was not working. Again I complaint against it but they are not replacing my phone, It has been 3 month tanure since I'm without my phone.
                        YU Televentures customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          aaamit
                          Jan 22, 2016
                          Report
                          Copy

                          Address: Lucknow, Uttar Pradesh, 226021

                          While putting cell on charge it nt charge as per required.till 2-3hours its keep on making round at 3 to 4%..n in between cell keep doing restart by own ..I got fed up of it..it took 7to 8hrs n get charge nly 60%...and why it getting restart while wrking itself...very oftenly..
                          YU Televentures customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sumit ruhal
                            from Solapur, Maharashtra
                            Jan 21, 2016
                            Report
                            Copy

                            Address: Panipat, Haryana, 132101
                            Website: forums.yuplaygod.com

                            SIR, I gave my phone to the service center on 22 December and i didn't get it till now .
                            my details are;
                            job sheet no. N[protected]
                            Contact no. [protected]
                            modeel no. yu5010a

                            so, please anyone help me for solving this problem
                            YU Televentures customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ankit643
                              from Chandigarh, Chandigarh
                              Jan 21, 2016
                              Report
                              Copy

                              Address: Gurgaon, Haryana, 221010
                              Website: www.yuplaygod.com

                              I have submitted my yu yuerka phone for replacement on date 26/12/2015.They said that your phone will be returned in 15 days but till date I have not get my phone .My ticket no. is N[protected].
                              YU Televentures customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manali pingale
                                from Delhi, Delhi
                                Jan 21, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mumbai City, Maharashtra, 400053
                                Website: Yu yureka

                                I have given a complaint long back regarding my USB which is not working. I am not getting any response from them. They are taking too much time to give the reply. May I know what is the problem with their customer care.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                YU Televentures customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                Sorry to hear about your experience. Please share your concern at [protected]@yuplaygod.com.

                                Regards,
                                Team Micromax
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Satishkharat90
                                  from Mumbai, Maharashtra
                                  Jan 21, 2016
                                  Report
                                  Copy

                                  Address: Thane, Maharashtra, 421306

                                  I have YU yuphoria 5010 purchased in July 2015. Now I am unable to upgrade it via OTA so I called customer care they said your device swap means they will give me new handset and I got mail regarding this my waybill no. Generated[protected] on 3rd Jan 2016 they said within 15 working days you will receive new handset but still I not received . customer service not giving me proper response. So pls help me..
                                  YU Televentures customer support has been notified about the posted complaint.
                                  Jan 22, 2016
                                  Updated by Satishkharat90                                   Still not feedback... Pls help
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Lalit upadhyay
                                    from Gurgaon, Haryana
                                    Jan 21, 2016
                                    Report
                                    Copy

                                    Address: Gurgaon, Haryana, 122001

                                    I am process 9th december 2015
                                    After than 19th december 2015 is vivil number genreteted.
                                    But not process is my mobile
                                    Please contect me
                                    Lalit upadhyay
                                    Mobile no. [protected]
                                    Email [protected]@gmail.com
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Subhash Sachinist
                                      Jan 21, 2016
                                      Report
                                      Copy

                                      Address: Varanasi, Uttar Pradesh, 221005

                                      Gave my mobile to get its screen swapped on 20 november. Havent received any details about it. It has been two months since the complaint.Also I already have mentioned that my phone battery has some issues which i can hardly understand. If its other than the battery issue relating to phone internal hardware i ask you to solve it as well. It has a year warranty and it is almost over now. Now you guys would pull out the cheap trick of charging its repair as well. Well played "YU" guys. you just nailed it.
                                      YU Televentures customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Praveentanwar
                                        from Delhi, Delhi
                                        Jan 20, 2016
                                        Report
                                        Copy

                                        Address: Dehradun, Uttarakhand, 248001

                                        Can any one help me in escalating the complaints to next level. i had logged a complaint for broken screen and agreed to pay the amount asked by customer support, I was told that I would receive in replacement in 15 days. A complaint number was assigned on 2nd Jan 2016. After many followups a waybill number was generated on 7th Jan 2016 and my device was picked up on 11th Jan 2016 and delivered to the destination on 16th. since 18th Jan 2016 I am following up customer care support to generate a reverse Waybill number to deliver my device but I am getting a very rude response from CC support. every time I call them they say that it will take 2 days time for generating waybill number and 15 days to deliver the device. any body pls. help me in calculating the the 15 days said by the CC from YU. or pls let me know how to escalate the complaint to next level.
                                        YU Televentures customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Bigsop.com
                                          2.1
                                          (265)
                                          Fonemart.in
                                          1
                                          (129)
                                          Indian Army
                                          1
                                          (3125)