YU Televentures Complaints & Reviews

Sir/madam
I jaidip upadhaya
My job sheet no. Is
*e[protected]*
I have given my handset
Model code: sermob003
Imei/esn no.:[protected]/[protected]
Item name: without acc. Yu5010(B&s)
Problem reported: 4905-y display color issue
[protected]
When i. Could get my handset...

Refernce no.from yu-2107970
I buyied a "Yufit" band from Amazon.in, it has 6months warranty
In the 7th month, this device started having problem such as not connecting to my phone, so for the repairment of the device, i headed for the nearest service center, and i am ready to pay for the repairment charge afterall its warranty is void by few days, but they said we do not provide service for this device, so i called Yu tele...

Sir i want to say that i submitted my phone to service centre in saharanpur on 27 january and they said to me that your mobile is to be replaced so it will take around maximum of 25 days and when i call to service center they said to me that you will get your mobile phone in 7 working days and now its around 45 days and when i call today then again they make a fake promise of next 7 days .Sir there customer care service is also very bad they...

I have raised request for the replacement for the mobile " YUREKA" on 4th JAN. The device was picked from my side on 11th Jan 2016. But till now i m not getting proper response. It been over 2 months .. till now i did not get the phone. Everytime when i call the customer care, they are saying that there is some technical problem .. and thus trying to extend the waiting time

please help me out to get my mobile back ASAP...

R/sir,
2 december 2015 se mobile replacement ke liye mobile compani me gaya hai
lekin ab tak replace nahi huwa.

customer care me phone karne par 48 hours, 15 days, some more days ese jawab milta hai.

unhone waybill no. generate kiya tha vah bhi cancel kar diya

(Reference Ticket id: 1878531

ORDER#:MH[protected]
WAYBILL#:[protected] FOR YUREKA DEVICE COD...

I purchased YU Yureka A05510 which started showing faults within few months and the phone was under warranty period.I contacted the yu support through mails and calls numerous times but did not get any response.They mailed me the waybill number for the swap of device which is awaited since two months and the warranty period of the phone has also expired now.I was assured that my phone will be replaced within 15 days but they kept on delaying.Due...

*YU Yuphoria* handset not received Hi, I am suffering too much due to your delay so can you please let me know that when I am getting my handset because still after 25 days I have not received my handset. Now he say 10 more working days I have submitted my*Yu Yuphoria* handset to service centre on 11th feb 2016 after some major issue occurred......

Purchased a Yureka AO5510 Mobile phone on 9 April, 2015. continuously creating different problems and then after sometime touchscreen in the middle part of screen stop responding near about Oct. 2015. Registered a complaint on customer care in Dec. 2015 and they ask about details via email in Jan.2016 and assured for the replacement of device as details are given below. But till date no replacement is done and every time I call to customer...

I have submitted my device yuphoria on 13 feb, they promised to returned my device within 15-20 days, today is 09 march, almost 25 day over, still they are saying it will be delivered within 5 day, very worst service is provided by yu yuphoria company,
i want my phone back as soon as possible, , , , ,...

अभी तक YU ने मेरा मोबाइल नहीं लोटाया. आज पूरे चालीस दिन हो गए है और मै जबभी CUSTOMER CARE NUMBER पे फ़ोन करता हु . कोई न कोई बहाना बना देते है . मै बहुत परेशान हो गया हु इस कम्पनी के झूठे वादों...

I raised a request you replace my faulty mobile 5 months before however yet no resolution has been provided. I spent more than 1000 Rs on calls made to them but no resolution yet. I received a call back (Only one in five months) from their CEO department after making complaint on consumer forum and they promised that it will be change within 1 week however yet it has not been done.

I am really frustrated. Can someone help...

i have submitted my phone to the service Centre Ru enterprises on 02/02/2016 with job sheet no[protected]-21676004. on 2nd Feb 2016. i am continuously trying to get the status of my phone but always i have been told that my phone has been shipped to me by dtdc by docket no- V27576654. but when i tried to trace the docket no on dtdc website there is no such docket no available. I also tried to find out by calling them but they said there...

Job sheet No. - "N[protected]", almost 1 month passed, Escalations done many times, Still they are saying it will take 10-15 more days to replace my device.
Worst Customer service., Biggest mistake to buy Yu product...

Sir i bought yureka plus mobile from amazon on 5 september (cost was 8999) and after 15 DAYS i found some mic issue so i called to customer care and they replaced my mobile 2 times within 4 months. But same issue was there with this mobile. In february i send them 1 notice by post and gave them 15 days time to solve my issue. Again they replace my mobile but same issue is there. Now i want all my refund. HELP ME...

My name is Vijay. G,
My Yureka plus mobile screen was shattered and i gave it to online service center, they picked up the phone on 22.12.2015, still its not been returned back,
when ever i call to the costumer care, it always put on hold, by chance if attended the cal, l they keep tell "kindly wait for 2-3, way bill need to be generated" i have called them more than 15 times they give the same answer,
please help...

I have purchase a YU Yuphoria phone on Oct'15 and after 15 days, it's touch not working .
I have complained to yu service but still yu service not provide any solution . his customer executive told me "wait 10 day" on every call. I am calling them since 4 month. I don't get any positive response from company side. I found myself cheated by the company.
till now he is not provide any solution....

I have submitted my yureka plus mobile in micromax service center on-7.2.16. On 3.3.16 i spoke to the yureka customer care they replied that collect your device from micromax service center where you have submitted your mobie, i spoke to the micromax service center they said that my mobile is still in head office for repairing. So may times i mailed to yureka they are keep replying you will get your device as soon as possible, and now they...

Hello sir my name is siddharam kumbhar and i am using Yu Yunique mobile phone. Due to the battery issues i have returned the mobile phone to Micromax care ( Yu is a micromax product ) . they said me the battery is swollen and you have to replace the battery. After lots of complaing they agreed to replace the mobile and they said that your device will be replaced within 15 days. After 15 days they dont giving my mobile they said that you have...

It is going to 35 days and i have not receive my mobile phone . kindly i request YU to deliever me my phone . i m very upset of YU service . my jobsheet number is N[protected]. and my email id is [protected]@gmail.com...

I hav'nt got replacement of my yu yuphoria which i had purchased on 16 nov 2015.the product is not working since the purchased date.. i want you to take a quick action as soon as possible.....