YU Televentures Complaints & Reviews

My device have display issue. On complaining about the same, I was been inform that I would be getting replacement of it as it is under warranty. Even after 2 months, I am yet to get replacement. Everytime I complain in customer care, I am been provided a fake timeline which is never met. I have register my issue on 8th Dec'15. They provided waybill no on 26th Dec'15 for device dispatch but it is yet to be dispatch from their end....

My yureka plus get restarted automatically when I resume download or use multiple apps at same time or anytime..
Give me solution to sort this problem out......

Sent to the company for the repair of damaged screen during mid novemebr 2015. No yet received the phone. No response to the mail. When called, poor desk people give all kind of reasons. What shall I do?


Latest Reference Ticket id: 1735831...

I have raised complaint for "Sim Card not detected issue" 3 months back, i have called you guys more than 15 times to resolve my issue. You guys asked me go to nearest Micromax care to update the software. Even i did the same and still y problem was not fixed. After that your telephone executive raise Replacement device with WAYBILL#:[protected] with "www.delhivery.com:. When i checked the status, it says "Package not picked/recieved from...

I registered a complaint on yureka support mobile site for my mobile exchange .its have lots of problem .but yureka dont give me a satisfy answer till now. anybody not giving me a proper solution. accorting to me yureka is a very bad company . he cheat me everytime till 13 january till now.i talked many people of yureka company (micromax). yureka customer company number :[protected].[protected]-8286.[protected][protected]...

Hello sir...me yuphoria ya company cha mobile gheun 4 month ohun ghele ahe ya mobile chi screen touching band zale ahe me custemor care la kup vela call kela tyani sagitle ki apla mobile repalce hoil tya sti me 2 month pasun wait karto ahe maza mobile chi 1 year chi waranty ahe tari pan comany kahi respons det nahi..company ne mala phasole ahe maze kup nuksan zale ahe ata tar custemor care cha umbar pan sarkha wating la lagto te phone recive...

On 24/1/2016, My phone's adapter had some problem and it isn't working so i call into YU Care and registered my issue. They told me that they will send adapter after way-bill confirmation mail generation till next Wednesday. I waited till Wednesday but didn't get any response so i called again in Yu care. They told me that i provide wrong postal code which i didn't provided and asked for postal code then i provide postal code to him then...

I have yureka plus which is hanging after O.T.A update (cm 12.1)... I am also facing battery and heating issues... So i went to the mmx service center where they are ready to solve my problem. But when they were filling up my details in job sheet.. Then they said that first of all I need to close my call received from Yu televentures by giving my yu ticket no. And from now I am calling them but they are not picking up my call Even i had tried...

On 4th feb, 2016 yu representative contact me by [protected] and told mehe will help me to refund back my money he gave me some transaction id.[protected] and told me to go to my icici atm and us the id to take out the money andsome miss transaction happened and my money tranfer to his account rs. 15, 297 and he told me he will give back my money within 4 hr bt till today i did not got it .he told me to give a my account details on...

I purchased the phone 'YU Yuphoria' on 18 JUN 2015 IMEI NO. - [protected] .Due to some technical default I submit my phone in the service center on 19 - Nov. 2015. Now, after three months I didn't receive the phone yet and they are only giving me future dates when I call them.
I am very much mentally harassed by the behaviour of the company.
Please help me to resolve this issue. I attached the bill of the service center...

My phone's screen was broken and i sent my phone to the company to get it repaired. But now 4 months have passed and i am not getting my phone back. Every time when i contacted the company they said me they will give my handset in 10 -15 days but i am not getting it back....

I have given my phone for repair in yu customer support on 10th of jan and till date 6th feb i havn't received my phone. i'm really frustrated and there are many like me with this company service. im giving the details of my communication with them below. Please look into the issue.

I have raised an issue on 2nd Jan 2016 for broken display issue. They have taken the phone on 10th Jan i have called around 15 times to customer...

On the 2nd of January, I, Samarveer Singh, submitted my YU Yureka handset to 'MS/BR Services' in Lajpat Nagar II, as the handset was giving me battery problems. The phone was in warranty, and the attendant at the store(MS/BR Services-Micromax Customer Care) said that a replacement of my phone would be delivered to my house withing 15 days. Since then, no one has yet delivered the phone to my house, nor have YU Televentures picked up my calls...

Am VIKKY (Shivakumar),
Mail id: shivakumar.[protected]@gmail.com

I have ordred Yu yunique 8gb black on 29 September, 2015. Received the product on 3rd Oct 2015. I have satisfied with the product in the early usage. But 30-45 days later I got problem in installing the apps.
So, contacted YU televentures regarding the same issue 28th Nov, 2015. They have arranged replacement for the device.
The details...

This is a complaint of my mobile witch I bought online from this company, after using it for few month there was a issue in speaker so I called there customer service and they are having a home pick and drop service as they do not have any service center they provide a home replacement of the device. So I called there Executive and they generated my reference ticket id along with there order and waybill on Dec 19 /2015 .
but till now...

YU Televentures has failed to replace my device they generated #waybill no[protected] on 9 jan 2016 but still no response. i mailed them many times to explain my situation but they are not listing they replying auto-generate msgs. I am suffering a lot please help me. #YUFRAUD dispatch my transreceiver i am waiting from almost one month i dont want to suffer like others dispatch soon.


my email:[protected]@gmail.com...

Having purchased YU mobile, it has lost its touch sensitivity. Being in warranty period, I registered my complaint with YU customer care approximately more than 03 months ago, but to no avail. Every time when I call them I get a usual reply that you will get a call soon from our technical side, but this has not happened till date. I am afraid that warranty period of my mobile will lapse till they consider my complaint....

I have purchased this ph on 6th may with 1 year warranty from amazon. on 10 dec it stop working completely. i contacted in customer care of the company they tried to guide me over ph and mail but problem not rectified. then they told me that company will swap the device with other device as per the company policy that they 2 time swap the device in warranty period. from 11th dec till date i am only getting the assurance but no action taken...

Date of incident - 26th december client number - [protected]
my phone stopped working because of some software issue and i called them for support and replacement .. they generated a waybill no. and ticket id for replacement in 15 days gauranteed and now its more than one month . the device is not replaced yet and when i call yu service care . they always apologize and make excuses like techinical problems etc. why i am suffering...

Hi, i didnot got my yunique phone from servicecenter from 3-4 months
1.)my job sheetno .[protected]-[protected]
2.)job sheet no.[protected]-[protected]
my contact -[protected]
need help ...i brought my phone from snap deal order no.([protected])
the phone sudden shutdown ...and didnot switch on ...
nearest service center (m/s hera associates, jamhedpur, bistupur, pin-831002, tin- [protected], contactno....