YU Televentures Complaints & Reviews

Reference Ticket id: 1362829 Generated waybill no. is[protected] for pick up As mentioned above as per the tracking details the product reached YU on 14th October 2015, They haven't refunded my money yet. It's been more than 3 months still I have not received my refund I have provided all the details including my bank details.

Mobile is unable to start &My mobile is in warranty period.But YU Team not supported me they just drop me mail & give me confirmation for 15 day but after 15 day am not receive any mobile.pl help me

I have purchased yureka plus from amazon on septembe, after two month i got update, when i install, it restart at logo page continously.so i sent for replacement through yureka plus authorized service center on november 7, 2015 (carwin mobiles, thanjavur) but still now i didnt receive my mobile back.already two months gone every time i contact customer support they reply only it is process.my jobsheet no:*s[protected]*

My micromax yureka mobiles lcd has been damaged, i gave to repair in micromax service center on-3.12.15 they provide me the job sheet no-s[protected]-20625329 ( reference ticket id: 1735235) its more than a month i dont know how many days it takes to repair a mobiles lcd, i called so many times and mailed to them as well, everytime they responding that give 15-20 days of working time..I m just so upset with there service... Please do the something, , thanks lalan

Camera issue, display blank issue, battery drainage issue and mic issue
As per yureka your product replaced with in 12 working day still not replaced after compete 40 days and no reply on mail
Device:yureka
Name:tejveer
Mobile no.:-[protected]
Alternate no:-[protected]
Email id:-tejveer.[protected]@gmail.com
Imei 1:[protected]
Imei 2:[protected]

I have submitted the issue regarding my mobile, Yureka AO5510. When I called for this issue they said that they will be replacing my set. They generated waybill no.. and now from the last 20 days my phone is not dispatched even... Please do the needful on priority. I have to do may activity / transactions form my mobile. The clients are behaving worstly... ORDER#:HR[protected], WAYBILL#:[protected] FOR TRANSRECEIVER Registered number: [protected] Alternate number: [protected]

I have bought a cell phone named yu yureka AO5510 on 18.03.2015 and from november-2015 it started to restart by itself around 30 times in a day. I complaint about this to Yu care and after too much calls and follow up they agreed to replace it on 01.07.2015 within 7 days. But till date there is no replacement even after around 200 calls and many e mails. Request you to please look into the matter resolve it.

Hello i have yu yureka...i apply for replacement of yureka..they generated way bill no 15 days ago..they still didnt dispatch my device..all time same and wait for 15 days more.

I bought yu yuforia android mobile from amazon. in shoping site. but after some time i faced problem in front camera. i requested to service center to replace my mobile several times. first they ignoring my calls. and sometimes used to talk very misbehave. THEN instead of helping me they gave very silly response to resolve my issue. then i returned my mobile to Service center of YU on[protected]. after that i call many times to service center but always they are saying we will dispatch your mobile very soon. but till now i did not get any positive response from campany. ther are giving new date of dispatching.

Hi Sir, My mobile open in recovery mode after update then, I call Customer care they suggest me to flash my phone and give me a software link, after download software, I have flash my mobile, after flash complete my phone is dead. I have call customer care they told me that, they change my change with in 15 working days, I have registered my complaint in 6 Dec 2015. But, they give me courier no with in 8 day but i have still not recvied any courier or any other information.

Hello, My phone Yureka AO5510 was updated by cyanogen 12.1 update after updates my phone started hanging, restarting issue, poor battery back, heating issue and phone automatically switch off and did not restart. Phone also did not recharge by charging continuous for several hours. Phone is under warranty and we are facing difficulty after software updated. A replacement order generated on 17 November 2015 wide ORDER#:DL[protected] WAYBILL#:[protected] for yureka trans receiver but company not replacing phone intentionally till date. They also lying one after another and giving false assurance to me.

I have submited the issue regarding damaging of my mobile.. When I called for this issue they said that they will be replacing my set. That's ok good. They generated waybill no.. and now from the last 20 days my phone is not dispatched even... Please do a case towards yu for his worst service.. many customers are facing this issue.. The clients are behaving worstly... please take a huge step towards this company fraud.. Email: [protected]@gmail.com Registered number: [protected] Waibill no.[protected]

I have purchased micromax yureka from amazon.in .after 4 months it get switch off.After showing to micromax service center they said it takes 30 to 40 days.but it is still in service center in new delhi about (75 days).when we call customer service number they tell it takes 15 days more.after 15 days they tell again 15 days more.After that they disconnect our call.my job sheet number is N[protected].my contact number is [protected].we are still waiting for our phone.

Sir, I am frequently calling in YU yureka service center, but they not giving me exact response.I am facing so many problems with my mobile like when I am using my mobile, any operation is going on in mobile, then certainly my screen is black for two minutes, this will happen for two times, tjenafter this, my mobile is hanging very frequently, and the heating problem. Kindly help me, they not giving me any response, they are only saying do like this, do like that but the problem I SAS it is.

Dear Sir/Mam, I have raised a complaint for replacing my phone on 10th December 2015, they generated waybill on 14th dec and promised me to replace my phone within 10 days. Its more than a month since i have filed my complaint still don't get any solution. I have called many times to customer care but they are telling different story every day. Please help. This is my Reference Ticket id: 1776940, ORDER#:DL[protected], WAYBILL#:[protected] .

Dear sir, my reg mobile no is - [protected] reg email is [protected]@gmail.com 45 day before i have complain at your customer care about my device replacement and they have committed me that they will take 20 days for device replacement, but still today date i have not received my device each and every time when i call customer care i got answer that i will get my device in 10 days. please give me posive reply

My phone is yu yuphoria . This phone was previously replaced once on 24/12/2015. They provided me used phone with worst condition. That day itself i asked for the replacement of the device. According to their replacement policy a waybill number should be generated within first three days which helps to track the delivery of the device and the device should be delivered within next 10 days. But the first replacement of my device took a month to complete.Even after that they provided me a damaged product. For the second replacement which was requested on 26/12/2015, the waybill number itself is not generated till now. Their customer care number is [protected] . I m contacting them since last 5 days everyday they are giving me the same excuse that the waybill number will be generated within 24 hours. But no process is started yet. I have requested for replacement of my another phone yu yureka . Even this phone is supposed to be replaced. ...I request you to please help me get my devices replaced as soon as possible.

The worst company. Placed a complaint regarding the phone touch issue on 5/12/2015.but till date 08/01/2016 the replacement is not done. Made several calls at YU customer care every time it is told that wait for 15 days more.

I have bought a Yureka phone online from Amazon on 18April, 2015. Phone is working very badly it got switched off and restart automatically, battery drains within an hour, start discharging while putting over charge, heating while using for just 10 minutes, screen lock is not working now, hanged and some time stop responding. Tried to contact consumer support on call and over mail a number of times but didn't get any solution.Ticket id logged by them is 1928091. They are not taking care of issues and even not providing any solution.cant understand what should I do.

Sir, I gave my phone Yuphoria to customer care of micromax faridabad Ballabgarh on[protected]. And they told me that my phone will give back to me within 17 days. But after that i call on[protected] but they dont give me any info regarding my set just they told me that my handset will come in 15 days. But I again call on care of yuphoria and micromax on 2-1-2015 but they still told me that 15 day more taken . I call many times and all time they told me that my phone will came in 15 days they just manipulate me. So plz help me to give my phone back.