YU Televentures Complaints & Reviews

Dear sir, I have lost/stolen my Micromax Yu Yureka AO5510 mobile through www.Amazon.in on 12/03/2015 at Rs 8999/- mobile IMEI no. - [protected] Amazon invoice no. - HR-DELL[protected] my email id : kbeg.[protected]@gmail.com my mobile no. : +91 [protected] Please track my mobile and give me information . i will be thankfull to you. thanks with regards Kutubuddin beg,

I have been facing many problems with my YUPHORIA mobile, I have compained about this foYU Care through email msny time but they are not responding to my dmails.

Mobile under warrenty sir i bought yu yunique mobile from snapdeal on 15th nov . after using 1 month and 10 days it is dead now. service centre not providing service now they are unable to flash software in it. now i turned to yu televenture customer care. they promissed me they will provide replacement in almost 19 days gone from the waybill generated...

Hi, It's been so long since i am communicating with yucare on email and phone calls regarding mobile replacement issue but i am not geeting any response from there. Regards, Gaurav Gupta Contact-[protected] [protected]@gmail.com

I bought this device in Oct 15 and from the first day I am facing problems in making internet based calls from this mobile (Whatspp, IMO, Hike etc). The problem in this mobile is when such calls are made the mic and speakers do not produce sound. When u make a call the other party see and hear their mobiles ringing and answer the call but you cannot hear them. Likewise when some one calls u on your mobile it rings but again mic remain muted. Sometimes when u put on call to speakers u hear voice of other party but not all times. I have made so many complaints to YU reg this problem but they have one stock reply that they do not render assistance for third party apps without realizing that problem is with their hardware/software which needs to be fixed. WhatsApp is being used by million of people worldwide and if issue was there with their app it would have made headlines by now. Yu Play Forum is full of such complaints but Yu remains adamant on this issue which is not liked at all. Yu should recall all mobiles if problem is with their hardware on Yu 5010A or update/upgrade software immediately.

The company is not providing my phone swap it has been already more than 3 months since my phone is dead all time when calling they say that it is technical issu

I have Yureka mobile. Three months ago i registers a compliant for display damage issue at yureka customer care. I have sent my mobile to them for repair purpose. But my problem is not solves yet. Now my number is also blocked by them so it not possible to call them.

Due to heating, mobile dead, memory card not access and high battery consume i deposite my mobile in service center .Kota mobile kota rajasthan.
Job no.- n[protected] date[protected]
he told your mobile reached in 20 working days at your home.
But i not received my mobile at present. Complaint no. Of yu televentures is 1808472

Hi, while i have given my yu yureka to micromax service centre. its touch keypad not working, after 18 days i got my phone while i am trying to use i got two more problems 1) hearing speaker is not working ( sounds comes like sparking while talking 2) Head set is not working properly. When i checked IMEI no. i got different between old and new one. even we can't say that its new cell phone because its look like old only . Again i went to service centre but they told me that now they can't check yu yureka at all because now yureka comes separately. Then i try to contact at 20 times on [protected] but i can't able to contact, now i don't know really what to do. Even i try to contact so many numbers which is i got in website but till now i didn't get any solution of it. This is my contact number:-[protected] i hope will get some positive response. Please do the needful. Thanks

Iam not getting any updates bu in their web site showing lolipop update and lot of features when i coll to YU costumer care they also don't know about this phone and i am unable see privacy guard and privacy setting to block call and sms

I bought YU euphoria online through Amazon in Jun 15. In oct, I found display issue in inner side of device. After discussion with YU care, I submitted my device on 07Nov15 at Kalyan (Thane-mumbai) service centre for replacement. Afterthat, I have done many followup by call & via mails. As of now I have not received my device & reply from YU care is not satisfactory. Regards.

My name is Nupur Koul and my email address is a nupur.[protected]@gmail.com and my Ticket number:- 1706931 .I called yu company on 13 Nov 2015 and complained about my phone and then they said that they generate my Waybill number but still it’s not generated and since then they never replied . Really I'm feed up with this favorite dialog " patience and further solicit your cooperation." It's completed 1 month still they are telling me be patience.I'm calling / mailing continuously but they doing nothing. ...please help me from this out ... YU Televentures please help me with my phone...!!! Regards Nupur Koul

Dear sir I have yu yuphoria cellphone purchase in amozone.in I used 3month my mobail in my mobail after 3months some problems detected its ringer is working not properly I call yu coustemer care executive says going to service center I submitted my cellphone 16 November 2015 at bhavnagar yu service center my jobsheet number is W[protected] 1mahina ho gaya lekin abhi tak muje mere cellphone wapis nahi mila service center jata hu to bolte he wait karo lekin kitna wait karu koi nahi batata coustemer care me phone karu to kahte hai hum apja status nahi chek kar payenge aap service center me content kare to me kya karu batao plz help me thanx

My name is b raghavendra raju([protected]) .The phone's WiFi, Bluetooth, tethering, radio, internet is not working. And lately the phone is not switching on. I have called the customer care and they said they wil provide me a replacement and a waybill was also generated two and a half weeks ago, but the product has not even reached the shipper even after two and a half weeks. When I called them they assured me of replacement in two days but I haven't received the phone even after 4days. I am tired of calling them they don't deceive the call. Please provide me a replacement of my phone .

Hi My Reference Ticket id: 1694996 ORDER#:TN[protected] WAYBILL#:[protected] FOR YUPHORIA TRANS RECEIVER ANDROID My Register Mobile number [protected] Waybill Generated for a replacement device on[protected] . When I Tried to Track my order its Showing Package not Picked/Received from the Client Side on December 2 Still its Remind same, When I Contact the customer care on December 2 they informed me to wait for 2 days . But Still its Showing the Same . Still how many days I need to wait ? . I need a Solution As soon as Possible . Rgds, Shaik Abdul Khader [protected]

Sir, I have facing a problem in my Headphones and Data cable from last 3 months. I have first contact the company care at 1/09/2015 from that day they are providing me falls information . And now on 6th of November they have provided me the job sheet number for only data cable and told me that I will receive my new data cable within 15 days but still I have not receive anything from them and now I have contact YU then they are saying that data cable is still in their wherhouse .. They are not providing me the tracking no.. Plzz hlp me . Thanks in anticipation.

Micromax & yureka india's first & super, excellent frauds company plz do not purchase micromax company any products. Dheerendra sharma [protected]

I Azad ...my email id is Azad.[protected]@gmail.com... My contact number is [protected]... Sir.. I bought yuphoria mobile in august in a sale from amazone online.. . After 4 months it started showing problem and I decided to replace... And then I contacted with Yu company and then parcled my phone through the company they said ...they said they gonna fix my problem in 15days but now it has been more than one month and they are not replying even when I m trying to contact it was saying busy.. I m really tired with this nonsense ... Please you are my last hope... Help...sir Thank you ...

I had buyed yureka on feb 2015 but now i am getting the battery problem phone is heating while charging also an when using also, i also getting problem for auto lock and other software related issue so i kindly request you to replace it...

[protected]@gmail.com I have given my mobile yureka plus for repair and its been more than a month and there is still nothing for getting my mobile back the only thing I getting if 15-20 days for waiting. Reference to your ticket id- 178836 Jobsheet no . - N[protected]