YU Televentures Complaints & Reviews

My mobile was faulty and i took it to Micromax service center nearby as advised by Yu support.Ref--S[protected] but micromax told me to wait for 1 whole month to wait for replacement and i have been waiting for a very longtime to get replaced.Poor after sale support from Yu.Contact-[protected] email [protected]@gmail.com...

Yureka company is doing fraud with me from last 7 month.only damage & died device replacement has been done for 8 times. I am continuously requesting to company but my problems remains the same. they are not taking any action in my case than I call company we stay on line for 59 min. and as usual they cut my call.they used to send me mail for waiting for some time.and tell me to take any action, that i want to take against them.and when...

I bought a Yu Yuphoria phone from amazon in July . It was a faulty piece because its touch screen stopped working in 3 months and there was a weird line surrounding the display of the phone. I called the customer care no. of yu but they didn't responded well . they said that they would replace the phone hand to hand but no one came to replace it and then after waiting for 1 week they said that i have to give my phone at a service center to...

Hello, I Had Sent a Phone For Replacement on 20th of October But The Yucare team is Giving me Bad Services. I used to call them everyday But They r making Excuses. with a new Issue. and Saying please wait 2 days and More, since 18th October to Generate a waybill 20th of October (sending date) 28th of October (Received by Company) Reference Ticket id: 1667687 Issue reported on(Yu Yureka/Display broken issue) NAME Dinesh Kumar Tandi EMAIL...

I had raised a complaint regarding my battery draining issue and touch issue. they said they will be replacing the mobile within 3days . But it had been more than 25days i didnt get my waybill number. when ever im calling them they were saying it will be resolved in 2days and your waybill will be generated. but so far i couldnt get any proper response from them this is so stuipd service i have ever seen. Please dont buy this mobile....

I Nidhhi bahmani bought yu yureka phone 1 year ago and it got damaged(display broken) i filed a complaint to yu for repair of my phone on feb 2015. They had policy of 15 days for replacement. They say within 15 days we will replace it by charging only Rs 3000/- but its been 8 months now i didn't get my phone yet and they are harassing me regularly and say that u should wait and wait.. I do call them regularly but they won't care. I m harassed...

Not giving good battery backup after replacement also and have done flashing and factory reset but same problem is arising again. Got broken phone from company as having scratches on camera and one edge has been got bended and some scratches are there on body....

Hi, I bought yuphoria mobile before 6monthes. from last 2 month phone battery was not working, at that time i complained to yu care after regurarly contacting and quarrelling they are responding and very time I called customer care executive told me to it will take 24 to 48 hour but from last two months their 48 hour is not completed. My phone is dead from last two months, now suggest me what should I do.

Thanks
br...

My phone is dead from last 10 days the costumer care executive says door to door service is not avaliabe in my area and the service centre is not taking my battery or mobile for servicing my battery is not swelled or leaked from anywhere and they wrote is complaint that my battery is leaked they are harassing me from last 1week service cente says that we cant take ur mobile u can apply online for door to door service i sends my...

I am sending request to yureka that my phone is dead but no one responed to me ASAP. Now replacement waybill generated but it shows only pick up of my old mobile . Contact to CC they told me that you have to submit mobile first then we will send you new mobile. CC in Nashik maharashtra not working for yureka... hell of Service ... No more choice of yureka... Please help me to get it fast...

I rahul pandey bought yu yuphoria phone 3-4 months ago and it got damaged(display broken) i filed a complaint to yu for repair of my phone on 8oct 2015. They had policy of 15 days for replacement. They say within 15 days we will replace it by charging only Rs 2299/- but its been 2 months now i didn't get my phone yet and they are harassing me regularly and say that u should wait wait and wait.. I do call them regularly but they won't care....

Ticket: 1091171
Start date: Jul 23, 2015
Customer's Name: Prasanna Bhat
Description:

I have After I upgraded to lollypop 5.0.2 hell of bugs, during call caller won't be catchup the voice, camara, screen etc etc, I am not at all able to receive any calls, screen becomes completely black during calls. Customer support ppl not bothered to solve the issue, its been more than 5 months i am facing problem....

Sir m online purchased A MOBILE YU YUREKA PLUS . and this mobiles battary bachup is very poor m feel very bad.. pls solve this issue. purchase date 28 oct 2015 invoice no. HR-SDEC[protected] sold by - cloudtail india pvt ltd. vikram [protected]...

My yureka mobile phone is not properly working.I called customar center they tolled me thay haven't any service center.They told me follow many procedure to change software.

Afrer all these methods failed they told me to send my device to yu support center which is in delhi .They also arrange a dtdc courier pick up.As they mention they send me new device within 15 days after getting my device.


I...

I update my yureka phone last week to 12.1update BT after d update I am facing problem of lock screen poping in any function I perform.also I face a problem abt phone n that is it frequently jumps to home screen or lock screen and each time wallpaper gets changed...

Jobsheet No : KA[protected]
Reference Ticket id: 1588637
waybill number :[protected]

I have sent my damaged display to the company and it has reached there on 19th October. On Nov 8th they have generated a new way bill number. But till now the new replacement has not been dispatched from Gurgaon, Gurgaon District, Haryana. I have called the YU customer care at least 15 times till now but every time I call...

Hi, I called yureka customer care to replace my yureka mobile damage screen. I also returned battery, backpanel and headphone with phone. After 1 month and many calls, I got new phone after paying INR 3000 but it was without battery, backpanel and headphone. As per their courier company (Delhivery)submit all things to the yu service center. I called them again to return my phone accessories but they denied to return and told me they...

Helo sir this is Mohammad Shoaib my yureka device is dead.Mujhe chutiya bana rahe hai last 10 days ki apko way will no apki maild id par send kar denge.and finally kah rahe hai ki apke yahan delivery nahi hai jab delivery nahi thi toh chutiya kyu bana rahe the.jab ye sale krte h jab delivery hoti h and service k liye delivery nai h.kya karu...

Hello

I am an user of Micromax Yureka plus phone . I had purchased this handset ( YU Yureka Plus- Alabaster White ) on july 24th 2015 from amazon.in, and i am facing issues since the day i got my phone.
I contacted amazon.in as well as yureka plus customer care center and they assure me an assistance but even after resetting the phone several time, the issue was unresolved.
After calling numerous times, they took...

I submit the complaint on 31 september and company said that they provide the solution with in 15 days regarding to my complaint of yu yureka screen brakage what upto till date 17 november no so solution given to me and my device is at yureka service center and they are not giving my phone so plz provide me the solution.. my ticket no is 1533306 and waybill id is[protected]...