YU Televentures Complaints & Reviews

Dear as from past 2 months your co. phone getting some problem in a wat or another previous handset got hangng problem as for which it's been replaced by another one still now the new one get's dead I request you to look for this asap . One thing for more if problem persist i do claim for refund for the same...

I've bought yureka on 1 march 2015. After 2 months there was charging issue in charging jack. So i complaint to yu care and they replaced my phone. And now i got same charging issue in replaced mobile, but now they said you have to pay rs 5999 to replace. My phone is in warranty and there is no physical damage (Tear and wear).
When i said that i already replaced for same problem then they said you are replaced before 3 months...

Sir i have purchase a yu yureka mobile by amazon. my handset display is break after few days i have a complaind yu costumer care than they sent a executive to diliver my handset for repair in rs.2999. i have return my handset the executive but my handset is not given me back i called callcentre so many but not satisfactory reply.thay reply yor vavill no is generate.this subject to one month ....

After installation of lolipo, incoming and out going call not listen. I have call to call center but they not solve the my complaint. My Mo. [protected]. If I have use handset then call listen but without handset not listen. Pl change my mobile, is under warranty. Micromax will take this Mo. For service....

I have purchased yu yureka (Moondust grey) from amazon website. The product is under warranty. Now i am facing the problem with battery, charger of the phone. I have contacted yureaka support people through emails but they are not responding properly . But till yet i have not got any call from their side. I am fed up with their ridiculuos behaviour. Kindly look into this matter and do the needfull. Here are the details of dealer and yureka...

I have send my mobile in micromax YU yureka service center on 7 the august which reached at their service center on 14 th august at below address B-82 Mayapuri Industrial area, phase no 1, New Delhi 110064. Yu yureka customer care no is [protected]. They have told that they have return my mobile through delivery courier service on 10 sep 2015 by docket no[protected]. But till today on 17 the September I have not received my mobile back....

As Yureka Plus has no definite time to delivered repaired product to the existing customer. they will assurance 48 hours is needed to solve the customer problem (get repaired product). actuals day is 2 days as per 48 hours (normal day rule) but they (yureka plus ) have considered twice time from normal time ( 4 days ). also they have too much lengthy process to solve the customer problem and take time actual 15 - 20 days ( about 1 month...

I have sent my yu yureka device for service on 30/06/2015. But it is not returned back till now. I have called on the customer care service many times but they didn't even give me any details about it.They send me a delivery waybill no. but i found it fake on the delivery service providers website....

I have baught YU yureka smart phone on 25th February 2015 at amazon.in phone had problems since July I had called the company customer care since last 1and months but there is no response yet...please someone help me and don't buy YU smartphone its service is bad......

I have purchased yu yureka (Moondust grey) from amazon website. The product is under warranty. Now i am facing the problem with battery, charger, and censor of the phone. I have contacted yureaka support people through emails and calls on 5thsep but they are not responding at all. On call they are saying that our senior executive people will call you and your product will get replace. But till yet i have not got any call from their side....

On dt. 25th march 2015 i have purchased a mobile handset

Model: yu yureka (Moondust grey)
Imei no. : [protected]
Inv. No. : hr - del[protected]
Sold by: m / s cloudtail india pvt. Ltd. , unit no. 1, khewat / khata no. 373 / 400, mustatil no. 31, village - taoru, tehsil, taoru, dis. Mewat - 122102, haryana

I am facing some measure tehcnical issues with said handset from aug'15...

I order my yureka phone on 06 may 2015 through amazon and i received it on 12 may 2015, after a month .1 day i charged it fully in evening and next day morning i saw my phone was fully discharged, and after charging also it was not getting switch on then i tried to contact YU support for a week but no one respond then on 12 July i drop one mail to them after that also i did not received any response from them .after that one day i called...

The mobile yu was purchased online in may 15. Immediately after the mobile had problems. The micromax service centre at Portblair did not entertain our complaints and expressed inability to undertake repair on yu mobile. Further the mobile is getting blackout during incoming & outgoing calls, automatically gets switched off when the call is on and then automically goes in starting mode. The mobile is operational in speaker mode only as the...

On 5th September I filled complaint that my yureka was not getting charged, Customer support team said send Battery +Charging Jack + invoice.images I send that to them, they said they will contact me and will make me talk with their officials but it's 12th September now and till the date there has been no assistance provided to me by Yu Televentures ...I called 10 times to them on 12th September for my issue. But they replied rudely and where...

I am facing lagging issue with the device since last one month which includes below errors and have been calling YU care almost daily 1. Double tap not working 2. No network available multiple times a day. 3. Screen not coming up while on call. I have been in talks with ur CC representatives and did all the possible troubleshooting as asked by them nothing helped !! As a last resort they asked me to flash the device ... I tried doing...

Hi had called many times to yureka care. they wont respond properly. I called about 20 times each time i need to repeat the problem. still it is continuing. each time when i call them they confirm the mobile no, put call on hold for 30 s then same thing 'customer executive will call you back' then keep phone down without the ability to give service to customers why this yu yureka need customers again. its giving worst service unable to...

Dear SIr, i was brought yu yureka after waiting long time in march, 2015 but unfortunately mobile charging was not done properly i was check usb cable, adapter and mobile . usb cable not working properly, i was contacted to yu yureka customer care and they were assured your usb cable will reach to your address within 7 days. after there was no communication regarding that. again i was contacted for same issue in jun and july yu executive...

Dear Sir I had purchased a micromax yureka mobile from amazon.com in the month of march 2015. From the very first day I am facing various issues in my phone. One of them is regarding to the screen of the phone. So many times I have contacted to the customer care I sent several mails but no appropriate reply and now they are not replying of my mails...

I had bought one Yu Yureka from Amazon.com on March 26, 2015. This mobile equipment is dead since last one month. When I looked into servicing, I came to know about attractive onsite servicing. However, When I dialed the number, the number is not reachable. Next I tried contacting by email. they went on and on for 2 weeks, every time suggesting that I should pull out battery, do some silly stuff and somehow it will bring back the life to...

I purchased yureka device arround 6 months ago.i am facing charging issue .i called company service center they reported that the device has charging jack problem and i need to pay 550 rupes for replacing charging jack.they are telling that hardware issue is not covered under warranty .they are asking money for claiming money.i dont know what to do.please help....