YU Televentures Complaints & Reviews

I have yureka user. i have lots of problem like bettery drying fast, heating, not working sensor, bad volume while talking, and some times display not responding since i bought this handset. i have talk to yu care times but they cant do anything for me. so please help me... i give my detail below order id:=[protected] invoice no:= HR-DEL[protected] my mobile no: [protected]...

I ordered the YU Yureka mobile on Amazon.in on 12th March and got delivered on 16th March. First time when I received it, the phone started heating up badly. A switched on owen would have lost to your phone. I convinced myself that this might be a common issue these days and called up your miserable customer service. I was anyways offered a replacement. And please you did mention that your policy covers one year replacement, however you failed...

I bought YU yuphoria mobile from amazon .com after two weeks i faced some problem in device and then i was replaced for device after 15days of complaint .the replacement device was also defective . then i was again replaced with another device but it is also defective . i called YU CUSTOMER SERVICE MANY TIMES BUT NOW I WANT REFUND FOR THIS BAKWAS PHONE. BELOW ATTACHED IS REPLACEMENT DOCUMENT BY YU COMPANY AND ALSO HAVE ANOTHER REPLACEMENT...

My mobile's touch is not working from 31st july and i have called almost 6 times but always they are trying to bargain time for 48 hours always and they are not in the mood of solve problems always they are asking to download some flash and run and they say you will received call in 48 hours. on today morning, i have word with Mr kaushal Rawat, and he promise he will arrange call before 7.30 but doesn't received and when I call at...

I got a Yureka phone ordered from Amazon as a new piece. I started using it after 2 weeks and since the time i started using it, there was speaker and mic issues. The receiving party at the other end were not able to hear me clearly and the voice was so feeble, the words were also not clear. I complained this to the yureka customer care and they said that they can provide me only refurbished piece and not fresh piece in place of this new...

I bought a Yureka mobile on 16-May-2015 from Amazon. On[protected] night I have used Bluetooth application to transfer a file from my Yureka to Samsung mobile & after transfer completed I have turned off bluetooth in Yureka (both the mobiles are virus free, installed Avast Anti-Virus, regularly scanned the mobiles). But since then Bluetooth is turning on itself always and around 12 processes related of it are running. I killed all processes...

Wanna new mob. . . M not satisfied this mob. . . We believe yureka mob that time. . But it not till. . . It occurs battery problems. . . During charging. . . I don't want repair this phone i want only new set of mobile. . .
This is hearty request from mi. . .


1. Fast battery draining problem

2. Sound is so slow

So, i would requesting you to please replace my handset.
br...

My speakers are not working I have tried to call service centre but no answer what's this I just hate u r bloody service yureka u r the big curbs in India get lost I want to be replaced my yureka soon or else I will file a complaints on u r brand...

I had order the phone from AMAZON india. Got the phone within four working days. Used it for few days and my first response was its, fast, easy on budget, good resolution camera etc etc. with all the bells and whistles the phone is worth the price. Suddenly inevitable happened and I broke my screen. Its been more than a month chasing with customer care. My review for the service goes like this. No dedicated service team apart from...

there's a problem in my yu yureka.when i go to charge my fone all the sensors are working but the percentage of the battery is not increasing. sometimes it passes current through the top of its body near the rear camera. my contact no. is [protected]. please solve this problem as soon as possible. thanks....

handset is reached to your esteemed office on 22/06/2015 and it was told that with in 10 days it will be returned. it was also confirmed by your officials through phone. but any reply in this regard is not received. i have Mail & called several times (20-25 times) on [protected] and talked with customer care, every time they are telling that they will call me within 24 to 48 hours but i have not received any call in this regard....

Dear Sir. My Mob Is working Very Smoothly But Form Lat %5 days i am facing problem regarding charging.so i change charger cable charger adapter but the problem is same.not charging.yureka charger Is working on other mobile.so Problem May in Device Charging Socket. I want to Clear that there is no physically damage so please log my complain as soon as possible....

Hi, I have purchased Yourka mobile in May 2015. After 2 month the phone was not getting charged so i called yureka and they replaced the handset and battary however after 2 days the it started giving the same problem and now its completely dead. It is not even turning on. When i tried to call yureka again they said that the technical team will call me. Its been 8 days now and no one has called me yet. I call back again but the advisors...

i already replaced one time but in the next phone another mistake came in yu yureka touch is not working i tried every thing but i am not getting my data backup no technical supoort given for me only when i call them they just passes thier time and making fool to us they are not replacing my phone since one month ago i spent hundred's of rupees on phone call service but nothing got from them NOW I AM COMPLAINTING IN CONSUMER FOREM FOR MY...

I had purchased YU Yureka during March 2015 and phone had several problems (Heating, Battery Draining, issue with Proximity Sensor, low volume), hence I contacted YU Support ([protected]) several times, they had provided me solutions like to restart phone in Safe Mode, upgrade phone to latest version, remove battery and keep it aside. I was also promised "Callback within 48 hours", which didn't happen and I received callback from them...

I have purchased a mobile yuphoria company commit this phone is Micromax created a new brand called Yu in partnership with Cyanogen Inc and released a new smartphone called Yu Yuphoria in India. they give me warranty 12 months (Yu provides door step service to our customers in India. So in case you have issues with the device, you can either call or email the support). but they are not accept this phone and not give me any suitable response,...

-Yu-Yureka has confirmed the delivery of replaced handset by other than battery by[protected] through delivery.com (Work Order No.[protected]. On checking the delhivery.com website there is no update after[protected] for the given work order for picking & delivery the handset. I have informed the yu-yureka & delhivery.com about the issue but no positive response from their side has been received. They are imposing the issue on each other...

Dear Sir, With reference to the ticket no. 1099538, 1088968 and your mail dated: 11/07/2015 from [protected]@yuplaygod.com, I would like to say that the problem of my Yureka was not resolved. I would also like to say that I had reset the replaced device with IMEI No. : [protected] & IMEI No: [protected] as per their instruction and restarted it again. But the problem of mic/speaker is still present. When I call someone or if someone...

Hi Support Team, I have purchase Yu Yuphoria Mobile on 07-Jun-2015. After purchasing phone was working properly, But now i am facing problem of Mobile SIM card not detecting for both slot, I am using Vodafone & Uninor Card, both cards not detect. Order Placed: 4 June 2015 Amazon.in order number:[protected] Order Total: 6, 999.00 Reference Ticket id: 1064077 Package created successfully. Generated waybill...

I had several contacts with YU Support (Phone number: [protected] & through Emails sent to: [protected]@yuplaygod.com) regarding my phone issue. Since day 1 from purchase of phone, it had heating and battery draining issue and other issues like proximity sensor. I reported the issue and was promised callback within 48 hours. I received callback after 15 days, which I could not attend due to personal reasons. After 15 days I could not attend...