YU Televentures Complaints & Reviews

Would like to bring to notice about failure of Yu Mobile to repair my broken display Yureka Mobile Phone since past 1 and half month on 25th May 2015. Was provided wrong info initially that a replacement set will be given at time of replacement. by courier person. After many requests to again pick up phone for repair, mobile pick up was cancelled without any reason on 8th July. The current yureka ticket is 1006911. The waybill number is...

Problem of broken voice regularly from the day one of purchasing mobile. Order No.[protected] dated 25.03.2015 was delivered on 27.03.2015 to: RAJNISH ATTRI C/O. M/s. Turbo Industries Pvt. Ltd. Surjit Cinema Road, Industrial Area-C, Dhandari Kalan, LUDHIANA, PUNJAB 141010 India Mob.No.[protected] Earlier we thought it is a signal problem. but the problem remained even in good signal. A lot of disturbance is also...

Dear Sir/Mam, I Vipin Kumar Sharma wants to return my Yureka because of following reasons. 1st time i replaced my Yureka because of Heating problems, hanging problems, auto restart problems, buttery backup which have taken amonth to replace from your side. Even replacing phone i got a piece which doesn't support But one more time, i became disappointed with the YU . So, You can understand how many times i have called customer care for help.I...

Dear Sir, I have purchased on line this Ureka Mobile on 22nd April 2015. Unfortunately, it is in trouble from first week of May 2015 and now it totally blank, dead. Many time I have contracted your Customer care phone. But no benefit only talking. So I request you to kindly get it replace as new. Because this handset is completely faulty....

Dear Sir/Mam, I Vinay Sharma wants to return my Yureka because of following reasons. 1st time i replaced my Yureka because of Heating problems, hanging problems, auto restart problems, buttery backup which have taken amonth to replace from your side. Even replacing phone i got a piece which doesn't support But one more time, i became disappointed with the YU . So, You can understand how many times i have called customer care...

there's a problem in my yu yureka.when i go to charge my fone all the sensors are working but the percentage of the battery is not increasing. sometimes it passes current through the top of its body near the rear camera. my contact no. is [protected]. please solve this problem as soon as possible. thanks....

Hey any one can please help me ???

I had purchased this yu yureka phone on 12th march 2015. . . I had been having problem in speaker and mic, both are not working i had lodged complain case id 1024844 on [protected] and the indian yu yureka officials confirmed me on 09th june 2015 for i shall get my phone replaced, courier person will come with new phone and take old phone, but till now now one has came. . . When talking with...

To whomsoever it may concern, I had raised a ticket ( YU89886 / 7971/ 1008122 ) on 14th April 2015 for a new transreceiver since i had accidentally cracked my Yureka screen. I was told that my phone(without the battery and back cover) would be replaced on the payment of INR 3000/- to which i agreed. The courier company, DotZot collected my phone on 12th May 2015, which is a almost A MONTH after the request was made. After 9...

SIR I update my yuphoria mobile device with system update, but after updating its shows error continuously "unfortunately, the process com.google.gapps has stopped" so i called customer care, they said me to HARD RESET your device, and i did the same but still problem remain unresolved, now when i am call back they ignore my call, since its paid no. so its make cost while waiting for pick by there staff. also i send complain from...

Hi my mobile no.[protected] i had parchased yueurka mobile but from day one it was not getting clear image so i had talk to customer care n they approve replacment but till date i could recived my new ph. N when i will call they will say u may receive waybill no. In month so i just tired now i could not no what to do plz help Thanks M.h.hakim...

Today dedaucted my aircel no. ([protected]) Rs 6+ rupess without my knoldge what is this yaar aircel such a iresponsable about there customer survice.back my balance soon!!!...

Dear Sir/Ma'am,
I Jaimin Modi wants to return my Yureka because of following reasons.

1st time i replaced my Yureka because of Heating problem which have taken amonth to replace from your side.

Even replacing phone i got a piece which doesn't support second sim, stilli felt that next time i will definitely get proper piece as 3rd piece.
But one more time, i became disappointed with the...

sir i am uma nath mishra.i brought a mobile from yureka online i have some software issues as well as hardware. I complaint to the customer care as they have no service centre they gave me ticket no for usb (hardware[protected] and for device change-102248. sir i am not using there fon due above error, they have given me possible date for 48 working hrs for after frequent attempt they for system error. sir pls do something. after being a customer...

I brought YU YUREKA phone in february 2015. and now the mobile's rear camera isn't working. Whenever I on my camera app, the screen goes black and thus the app closes. Thus for this I approached yureka customer care support many times, as they promised to give door to door service as there are no service centers. I have sent mails and called them many times but there is no further response from their side. Whenever I call them, they give...

Hi Sir/Madam, I had bought one Yureka phone in feb and since then I have one HW issue related to MIke. Which should have been address by that time itself but no body cars in Yureka support team. I had raised complaint also & Referance Ticket id: is 51879. I have been talking to customer care since March and there is no resolution yet. Problem is very straighforward that my Device mike isn't working from day 1. Initially I started...

HAI I AM using yureka mobile. The mobile is completely dead and it's under warranty. The mobile belongs to the brand YU and they have only pickup and drop service for mobile. SO I CALLED and lodged a complaint last month in may till now there is no response from them they are telling they will call back but no response from them. They don't have front office for service center. THE customer service is very poor. For past one months they are...

The phone ring volume is low and cannot be heard beyond 5 ft and on the streets impossible to hear the ring.Have tried all the methods to increase the volume and also find that the ascending tone is also inadequate.I need a solution to increase the volume to levels which is audible to any normal human being....

HI My Name is Mayank Kumar Goyal In my yu yureka is not working till when i update it my phone is in warranty period i have tried many times to call service center but they can not give good response they are saying courior boy will come in 7 to 8 days and he is taken the mobile then the mobile is going on there were house then they will repair my yureka then give me in 10 to 15 days...

My complaint ticket no-1041654 Mobile no-[protected] Yu yureka is the worst smartphone and the customer service is also very third class.I have registered the complaint three times but the customer service is very irresponsible. I am facing the following problem 1.My phone is heating up very much. 2.Even small apps are crashing. 3.After fivtto ten minutes o[censored]se phone automatically gets switch off. 4.Otg in not working. 5.Booting...

Complaint ticket no-1041654 YU yureka is the worst smartphone and the customer service is also very third class.I have registered the complaint three times but the customer service is very irresponsible. I am facing the following problem 1.My phone is heating up very much. 2.Even small apps are crashing. 3.After five to ten minutes o[censored]se phone automatically gets switch off. 4.Otg in not working. 5.Booting issue, phone takes 15 to 20mins...