YU Televentures Complaints & Reviews

I have purchased Yu yureka mobile from Amazon India on 9th April, 2015. Then I realized that there is some problem in MIC, because caller can not hear me proper. When I called yu yureka customer care to resolve this issue, they have passed 15 days. Every time I called, they give me any technical idea. i.e. reset, hard reset, flashing etc. After all problem is continue, but they are not giving any response. Worst customer care experience....

My new yu yureka was suddenly found switched off one day and since then hasn't opened. Only yu screen and then cyanogen screen appears without any further progress and thereafter it vibrates & infinitely shut-down. when asked from customer care they suggested safe mode, hard reset option and even after performing the flashing things have not changed... I tried reaching customer care so many times through call and mails, till now no response...

Complaint no :4788 I had purchased this phone in the Month of March 2015 And after a month problems started to come up, one after the other, 1) Micro SD slot does not work 2) Rear Speakers - very low sound. 3) Heating Issue 4) Phone freezes 5) Phone restarts by itself 6) when charging, it does not allow me to open any other application. I have been in contact with the CC rep but no use... Please look into this.. Advise a nearest...

I purchased a mobile named Yu Yureka from Amazon 6 months back and it is still in warranty... I called the customer care they told to email them... So when i email them i am not getting response since 6 days.. They told me to scan a copy of invoice but i have misplaced my invoice and dont remember any details of it.. When i enquire about it there is no response inspite of telling them about me complaining this matter to the consumer complaints...

I have a problem with my batter it is not giving a back up properly i need to recharge 3 times a day this issue informed them via mail they provided 5 tricks and i tried all that tricks still not working properly they are ready to replace the battery please take any appropriate action on it...

I had bought phone from them on 8th may 2015 bt within a month i started facing alot of issues and i complained about it. They keep on saying we will help u etc etc, after 20 days of complain they said they will give me a phone replacement in 10 days but now itz been 1 and half month bt didnt got replacement n whenever i call them they keep on giving excuses n ask me to provide details of phones again and again.Please i'm hoping for justice...

I have brought phone from Amazone online YUYureka mobile in Feb 2015 and it not in working from 10 Aug 2015 it reboot again and again. and not load Operating system in phone. I have lock complain on [protected]@yuplaygod.com and they provide id no 1235130 . but i have not received any information form customer service . pl help to resolve this problem as soon as possible...

I had bought a yu yureka from amazon in March 2015. I tried calling the customer care number. The representatives are too rude and promise that I will get a call from the concerned department within 48 hours. This was on 14th August 2015. Till date, I have not received any call from them. the issue with the mobile is that it is not getting charged. The battery keeps on draining even while charging. The customer care is horrible. I will not...

Hi, I raised a complaint about a month ago to Yu about replacement of my earphone which I got with purchase of Yu Yuphoria mobile. I purchased that mobile on 9th July. Just used the earphone 2-3 time, suddenly it stopped working. I think they purposefully delaying the replacement process....

Last week (14/08/2015) I did software updates, after that my phone is not working. I made complaint (Reference Ticket id: 1220591) on 15th August, till now no reply and no solution from support side. I spoke to customer care more than 20 times. No solution nothing. There is no service centre also. This is the worst support in my experience. Due to this I have not been using past 7 days and I loss so many communication and I have my important...

have log my complain to YU support for Yureka. IMEI1:[protected] IMEI2:[protected] Registered No - [protected] I have two Yureka. I have faced following issues in my Yureka. 1- At the starting my adapter has got faulty. 2- My both earphone is not working. 3- This time my battery draining and not get charged properly. 4- When I have connected my mobile it’s not getting charge while its showing charging...

I have purchased a yureka mobile from amazon i have problem with charging cable i have made compliant to yureka customer care before about 15 days many time and i have send mail also but till today they don't take any action i requested to you please change it this is warranty period....

I buy it before 3 months online by amazon bit problem got in screen I complained on the company but no response then screen damage more and more and now a big blur strip on screen now a new problem in charging the device not charge and complained not taken by company what should I do...

I had bought YU yureka phone from amazon.in may.Now the screen is broken & there is some charging problem.I had mailed but no respite.They asked the photo of phone device with cracked screen, which I gave them.But no reply. So one should never buy cells which are not of companies from any website.after sales & service problem will always arise....

Dear ICCF, I had taken yu yureka mobile from your website in January 2015. But my mobile have speaker issue problem in june 2015. since 2 months i am suffering that problem. they told me for hard reset, flash mobile. i did all this things. finally they asked me my detail for mobile replacement purpose. but again they sent me one flash file (same file again). and told me flash your mobile again. now I am frustrated. I spend many rupees...

I had purchased YU yureka mobile through Amazon's on DTD 27th jan-2015. I faced camera not work recently in Aug first week, I call customer service centre of YU yureka, but till dtd they neither can solved my issue nor can any solution.so I want to register complain against YU yureka to resolved issue otherwise pay refund my amount.I have e-bill of purchased YU yureka mobile....

I purchased yu yureka smart phone on 20th may...from that day phone has facing following problems 1. battery is not charging properly 2.when i plug ear phones, the volume increases or decreases abnormally 3. light sensor is not working 4. when i make a call, most of times it shows ''unfortunately the dialer has stopped'' 5. call quality is very poor 6. the phone get struck for some time...

On 5th of February 2015 I naught a new mobile YU Yureka.This is the first phone of company named YU televentures.And for me too it was my first android phone I started to use it after 1 month of purchased date.I found that it was a draining too fast on my battery.I thought that this is the android phone so isme aisa hi hota hoga fast battery draining.Like usme bhot sare apps vote he is liye.But ek din mere friend ko mene apna phone use...

1.Its been a month that my Transreceiver Swap Case is not yet completed 2.There is no communication from your side regarding the drop of the new device after the pick up of the old device on 28th of july, 2015. 3.Customer Care Support People dont give a commitment regarding when will i get my new device....

I bought this mobile on and presented to my father. He started using the phone and within 1 week he got frustrated and gave the to me. I was very disappointed and checked the mobile myself for another 4 days. Then I understood the problem. The screen is not waking up immediately when power button is pressed, but taking 6-7 seconds and I had to hold and press the power button till the screen wakes up. I reported this issue to YU support team....