Yu Televentures — Delay in replacement

HI, I am from Hyderabad.. I purchased Yu Yureka plus mobile 4 months back.. The problem with the phone is its not switching on at all.. though there is full charging in d phone.. And the heating problem is disgusting.. Why don't u people have direct service centres.. Micromax care people are saying that they can solve only the issues related to software not hardware.. For hardware problem they are supposed to send the phones to the company itself, ..

As the problem is very high, they promised to replace it with the new one.. That too after 30 to 40 working days it will come to home delivery..

I am a working women for me phone is very important.. as I leave my baby in the crèche I should I enquire about him.. How can I will not have phone for almost 40 days..

When u don't have proper software and hardware u better don't manufacture d mobiles itself.. Rather than disappointing people.. Today when I visited Micromax Care service centre at Ameerpet, Hyderabad there were almost 10-15 complaints of Yu phone..

May be you all are not understanding how bad feedback is spreading all over regarding your phones...


Today my complaint / ticket number is : *s[protected]*
My gmail id is : [protected]@gmail.com


Please look into the issue and solve it ASAP..

My humble request and suggestion is first have your service centres all over and upgrade them to your Software and Hardwares..

If my issue will not resolves after I receive the new phone then I will lodge a complaint in Consumer forum..


Radhika M

Note: As I don't have a phone now cannot give my mobile number

i request to yu televentures to give me my phone very soon

Hi,

We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.

Team,
YU

where to share my ticket no. YU?
i have registered my mobile no. and my email

hey guys i suggest u to not buy any YU mobile they are very slow in service

oh its aorund 33 days and no response from the company . very poor service

oh! what a courier service you use YU. its around 6 days you dispacthed my phone but still i hav"nt received it . wow YU pretend very nice
very slow service

it has been 6 months i have not received my mobile back, they are looters, thugs ...