Zebpay Complaints & Reviews

I am little skeptical about this company because they arent telling truth to consumers, a transaction was done on 8/11/2017 of 10, 200/- rs from my bank account, got a confirmation that they have received the amount but in a couple of minutes another mail pops up from zebpay telling transaction has been auto cancelled for no reasons why. It will be deposited in your account in 5-7 working days and till this date of 26/dec/2017 havent got...

I did withdrawal on 30 november 2017. But I did not receive payment till 25 december 2017. No support from customer care.

I raised a ticket on 5 december but not getting a responsible response from Zebpay support.

For last 20 days I have been told account team is looking into this and they will let me know.
Zebpay provided me a reference number and asked me to check with my registered bank. I did that...

Hi,
I had withdrawn 18250/- (Zebpay order # w594725) from my zebpay account to my bank registered in zebpay on 7th dec 2017. Today is 23rd dec and am yet to receive it in my account.
I had opened ticket # 553023 on zebpay, attached my bank statement, provided bank details afresh and yet support is unable to resolve this issue.
I need immediate assistance in resolving this and receiving my money back.
My registered...

I forgot my pin on 5dec 2017 so i was asked to reset my pin for which they had to send me a message with the link which they had to send after 24hours. I have got no message from the day and i tried to contact support customer care got no reply mailed them every day got no response just a automated reply. Now i just want to get my money in zebpay wallet back but don't know how would i. Tried everything their ticket system raised tickets when...

I have done a transaction with them and withdrawn money from my zebpay wallet. I mistakenly entered wrong account number with them, so the fund transfer did not go through. They are doing kyc just for formality, they took a blank cheque for my bank account details and did not verify the details. I have sent the request for changing account details multiple times, called their customer support multiple times. All i get is please wait for 24...

On 02/12/2017 i have deposited rs.2500 to my zebpay account through a service provided by zebpay. My order #d1749970. But the amount is not deposited to my zebpay account.

The transaction status showing as a failed transaction in zebpay. If the transaction was not success the amount should be credited back to my bank account. But the amount is not credited back to my bank account yet!!!
Regards,
Uddhav gogoi....

I have raised the amount withdrawal request on 12th dec 2017 on zebpay mobile app to my registered bank account with zebpay. However, its been more than 4 days now and amount not deposited to my bank account yet. I have raised multiple tickets on app as well as on their website, however no reply has been received yet. Customer care is also not so responsive and keep delaying the matter.
Please take some action....

Hello,

This is a real urgent request and i would appreciate if my issue is taken on high priority basis. I have made a payment of inr 9500 deposit in my zebpay wallet on 30th november 2017, the amount got debited from my registered bank account but it didnt reflect on my zebpay wallet. I kept following up on zebpay call center helpline number for a couple of days but i didnt get a clear picture. After a few days of follow...

My name mohd nooruddin my adhar no.[protected] my mobile no [protected] which is also registered on zebpay.
On dec 7 2017 i sended 0.05287724 bit to my friends account. Named as jeeshan his adhar no.[protected] & his mobile no. [protected].
When i send him immediately cut from my wallet but recipient didnt recive. Got confirmation mail and sms too given recipient also got sms comfirmation but didnt recieved.
There...

I have raised the amount withdrawal request on 7th dec 2017 on zebpay mobile app to my registered bank account with zebpay. However, its been more than 6 days now and amount not deposited to my bank account yet. I have raised multiple tickets on app as well as on their website, however no reply has been received yet. Customer care is also not so responsive and keep delaying the matter.
Please take some action......

Myself ajit sahane i recently pay 2500 + 48.36 = 2548.36 for bitcoin buy

Zebpay android app and 2 times transactions failed

Now - zebpay account - 2500 not credited & i am not receive failed transactions refund to my bank of india account

My bank ac - [protected] - check attached screen shot

Waiting for my refund - 2548.36

Date:11/12/2017 11:55 am
_br...

My account got blocked after transferring the amount. I have made several attempt to reset the pin. However it's blocking me again for 24 hours. Now i got blocked for 38 hours.

I have tried to call customer care. However my call is not getting connect to customer care nor they responding to my service ticket.

Service request# 584337, 554674, 546447.

My email id is [protected]@yahoo.com & mobile#...

I have raised the amount withdrawal request on 7th dec 2017 on zebpay mobile app to my registered bank account with zebpay. However, its been more than 6 days now and amount not deposited to my bank account yet. I have raised multiple tickets on app as well as on their website, however no reply has been received yet. Customer care is also not so responsive and keep delaying the matter.
Please take some action....

I initiated deposit order of ₹ 5000 from zebpay ios app (For zebpay account in the name ashok sawakar with details as in attached mail pic.) and paid the amount through express transfer neft option on 4/12/2017.

Transaction ref no: [protected]
Order no: d1796373

Amount has been debited from my bank account. Transaction was successful.
Same day i received the mail for successful deposit of 5000₹...

Hi i have deposited 5000 rupees to zebpay bank account (Central bank of india account), but my deposit order is getting cancelled saying that reference no is invalid

I have uploaded correct reference no only but still they are saying its invalid

I have tried to reach zebpay customer support but they are not replying mails and not picking calls

Iam helpless please help and look into this
br...

I am waiting for refund into my bank account for 3 withdrawal requests -

withdrawal request #W569256 done on 4th Dec
Withdrawal request #w567312 for more than 90k
Withdrawal request #w566801

Zebpay have sent out email with wrong PNB account number.. after multiple emails and numerous calls to their call centre .. they have not replied and have not sent money as well

I have raised...

Hi my name is malay thaker.
[protected]@gmail.com

My zebpay wallet is blocked from last 3 days. I have requested thrice for resetting my pin. I have also received a message from zebpay that i will receive a link on my mobile number to reset my pin. But haven't received any message or link from zebpay. I have also sent mails and tickets to zebpay regarding above issue and tried to call them at least 10 times but they are...

I have mailed to you a dozen a times for my withdrawal amount not credit into my account but i am not getting the matter where is my withdrawal

16 days completed but no money is received in the bank account.

The matter is pending with zebpay not giving me a positive response and a proper reply.
Still waiting for my payment...

Withdraw order #w500845
Reg. Mob no. [protected]...

Zebpay,
I have mailed to you a dozen a times for my refund but i am not getting the matter where is my payment
I made a payment on 8/11/2017 of 10200/- from my account
At first the mail said that payment received and another mail says payment has been auto cancelled, it will take 5-7 working days to transfer the amount.
The matter is pending with zebpay not giving me a positive response and a proper reply....

I invested 101k in zebpay bitcoin by seeing my friends are doing. But very next day i have withdrawn 50k since i was not able to sleep by thinking about my hard earned money risk involved. As per their policy they should deposit the amount within 1 working day but it is more than 7 days and the amount is not credited into my account. Everytime they are saying "account dpt is looking into this issue." but no action. I am now feeling like i...