Zebpay Complaints & Reviews

I have a similar situation - Request #223856 . Chasing for refund

श्रीमान जी मैं हरवीर सिंह मैंने अपने दूसरा अकाउंट SBI अकाउंट नंबर[protected] IFSC SBI 0001894 सुभाष नगर बरेली उत्तर प्रदेश से ₹10000 डिपाजिट किए थे जो मेरे डिपाजिट नहीं हुए मैंने zeb it service private limited IFSC HDFC 0000783 A/C no [protected] पर डिपाजिट किए थे जो मेरे अकाउंट से ₹10000 - हो गए कट गए जो अब तकzebpay मैं डिपॉजिट नहीं हुए मैं अपने 10000 रुपयों को अपने SBI अकाउंट में रिफंड कराना चाहता हूं

Hello,

This is a real urgent request and I would appreciate if my issue is taken on high priority basis. I have made a payment of inr 9500 deposit in my zebpay wallet on 30th november 2017, the amount got debited from my registered bank account but it didnt reflect on my zebpay wallet. I kept following up on zebpay call center helpline number for a couple of days but I didnt get a clear picture. After a few days of follow up, I was told that the transaction has been canceled from zebpay side, and I shall get my refund as soon as possible. I never got any refund till date, I have been constantly following up on the helpline but my issue is not been taken up seriously. The last time I spoke to mr.Bharat bisht on help line was 07th november (thursday) and he had mentioned that he will look into this matter on urgent and high priority basis, and shall get back to me within 24 hours. He has still not gotten back to me neither I have got any notification or any intimation from zebpay. I spoke to my bank and asked them to check the status, in response to which they have emailed me saying that the transaction was successfully processed and has been credited to the merchant. I am really losing my patience now because it has been the 12th day today and there is no resolution to my complain. Today again I made a payment to zebpay of inr 5000 but this one also got canceled. Finally I am writing here as the payment gateway used was payu. Please help me with a solution at the earliest.

I am attaching the screenshots of my statement on the zebpay app, and I have bank proof also.

Hey problem solved...!
The thing is that as i transferred money form ICICI to ICICI it get transferred directly that is why the reference no you get after transaction is of no use . You have to go into detail bank statement and have to find no. next to bal ( See image LIKE: bal/[protected]/...) type that no. to order and you good to go.
If you order got canceled in zebpay app just go to Account and try to deposit amount that you are trying to deposit and this time type reference no. you got through statement
If you have posted complaints this site or any other site be ready to get spam call . They ask me my debit card no. for no reason and even ask me about internet banking username. Dont share any sensitive data on call
like no. behind debit card or any password.

I am using zeb pay App i linked my account to zeb pay app
now every one please be careful to linked account to zebpay

not responding via customer care. and also created many tickets .. but zeb pay team not responding

I had made payment on zebpay of 5000 but still not showing on my zebpay wallet after 4 days continue followup the support department not short out this.
they are just Making foolish us

Money paid to zebpay hdfc bank SHOWN DECLINE on 24th may 2017 from axis bank account no [protected] AMOUNT DID NOT RECEIVED BACK IN ACCOUNT
tasx no:AXMB[protected],
AMOUNT PAID: 30000/-

JYOTI SANDHU
[protected]

Money paid to zebpay hdfc bank SHOWN DECLINE on 24th may 2017 from axis bank account no [protected] AMOUNT DID NOT RECEIVED BACK IN ACCOUNT
tasx no:AXMB[protected],
AMOUNT PAID: 30000/-

JYOTI SANDHU
[protected]

I have deposited rs 5000 through net banking to may account but this is showing balance nil. My mobile number is [protected], [censored]al Khandekar

I had made payment on zebpay of 5000 but still not showing on my zebpay wallet after 4 days continue followup the support department not short out this.
they are just Making foolish us

Sir, I want to change my bank account details.

Had deposited money in zebpay. Then made a withdraw in zebpay on 3 January 2018 but till date I'm following this zebpay IT Service Pvt.Ltd for money but getting reply it will be done in 24 hrs in process .my amount of 17, 769 RS is still pending and I did not recieve yet. Have made almost 13-15 calls to zebpay everytime they say you will get wait.No process in the world takes 10 days to transfer amount to your account.This is absolutely fraud and lie .
Need my money back by any ways now. Have provided them with all bank statement cancelled cheque etc whatever they asked for. Have all proofs and every conversation with me. Hope this company makes my payment soon.
(Google zebpay for more info about company) Acting absolutely fraud now do not put money in it.
Owner : Mahin Gupta, Saurabh Agarwal, Sandeep Goenka.

Hi,
As I am zebpay new customer and for now one day experiance with zebpay is WORST . PATHETIC wallet when world is moving with blazing fast speed, ZEBPAY is following SLA for your deposit amount to show 1 working day. Com'on team gearup and wakeup you are handling finance job, not sitting to somewhere it is OK

Gaurav
[protected]

Dear Sir
I Have Already Deposit Rs.42000/- Through NEFT On dt.27/01/2017
But I dont received any credit from ZEB pay,
Kindly note that I deposit Rs.42000/- into
ZEB IT SERVICE PRIVATE SERVICE Ahmadabad by mentioning IFSC Code of your MUMBAI BR. on the Account No.[protected]

I continuously make complaints to ZEBPAY through mails but there is no proper response from your side.

I already mentioned that the payment made by me on your Ahmadabad branch account and the IFSC code mentioned by me of your HDFC mumbai branch but after the verification from my bank i came to know that the same amount has been already credited in our Ahmadabad br.account.

Kindly note that delay in payment may incurred penalty and you are the responsible for that.

Also check the attach images regarding the payment made, account statement of my bank account as well as the details containing beneficiary details and bank details on zebpay containing request in 128809.

Please do the needful.

My details below:
Regd mail Id: [protected]@gmail.com
Mobile No: [protected]