Zebpay Complaints & Reviews

I transferred money of RS 5000
On account of zebpay it didn't transfer in my zebpay account

Same situation with me...i deposited ₹20000 into the zebpay account today...the amount got deducted from my bank account..but never got credited in the zebpay wallet...its already been over 8 hours..

Same with me
I deposited 5000, not credited to my zebpay wallet but got deduxted from my bank account.
I have raised a ticket. Waiting for response.

I have also been in same situation. Money is deducted from bank but not deposited in Zebpay.

Request for all users who commented above- : If anyone of you got the money back in bank or deposited in zebpay, please update here so we can have some patience :)

I deposited money to zebpay..my money debited from bank Account and it is not added in my zebpay account..plz verify ..it still now shows processing..

ALERT:Click goo.gl/AEXHB4 to link Aadhaar if applicable 12Dec17: A/C 603602 debited by Rs 10193.42;Bal:Rs 7.46[INB/[protected]/PAYU.IN/]

I deposited money to zebpay..my money debited from bank Account and it is not added in my zebpay account..plz verify ..it still now shows processing...Aadhaar if applicable 12Dec17: A/C 603602 debited by Rs 10193.42;Bal:Rs 7.46[INB/[protected]/PAYU.IN/]

I deposited ₹2500.but it is failed and didn't receive refund yet. seller name: Zebpay India
Bank Name:
Account Holder Name: Payment Gateway - PayU
Account Number:
IFSC Code:
amount: 2, 500 ₹
rate:
fees:
total: 2500 ₹
order no: #7683096

My transaction failed too. Kindly let know if anyone got refund.

Didn't get the money in account yet.

I also deposited 20, 000 on 11/12/2017 and it get deducted from my bank account but on zebpay it showing deposit failed

Still i have not got the refund

Please look into it..

seller name: Zebpay India
Bank Name:
Account Holder Name: Payment Gateway - PayU
Account Number:
IFSC Code:
amount: 20, 000 ₹
rate:
fees:
total: 20000 ₹
order no: #7261339

I have got the money in my Zebpay wallet...

Hello I got the same problem please help me I deposit 10, 000 thousand 10 hours ago and they till now didn’t get money in my zebpay wallet

I initiated the transaction before 4 days but still money is not deposited into my Zebpay wallet. I cancelled my previous transaction and initiated new transaction yesterday using Express transfer but still the money is not deposited into my Zebpay wallet (Only able to see the status as PENDING ). The process is taking too long to get money deposited into my Zebpay wallet. Worst experience with Zebpay :(

Amount 3043 debited from my account but transaction failed on zebpay..still no response from zebpay

Chumma waste App and bad service

Sir I could not send my ripple from Binance exchange to zebpay ripple receiving address.zebpay address not shows properly.Here i attached photo.plz rectify the problem soon.Thank u

I transferred money of RS 20000
On account of zebpay it didn't transfer in my zebpay account

did you get your money back?

zeb pay is good in some cases but fails in other, they transfer money from customer account to their own account with in the same working day but when we withdraw amount from their account to our account ., they make false excuses and said we have transfered, or say pls ist generate ticket or say will be transferred in 48 hours etc . in this way they passes time and the customer got panic .. similar in my case i am waiting for money 15989 rs from past 3 days. but the reply is same my m. no [protected]

I have a similar situation - Request #223856 . Chasing for refund

श्रीमान जी मैं हरवीर सिंह मैंने अपने दूसरा अकाउंट SBI अकाउंट नंबर[protected] IFSC SBI 0001894 सुभाष नगर बरेली उत्तर प्रदेश से ₹10000 डिपाजिट किए थे जो मेरे डिपाजिट नहीं हुए मैंने zeb it service private limited IFSC HDFC 0000783 A/C no [protected] पर डिपाजिट किए थे जो मेरे अकाउंट से ₹10000 - हो गए कट गए जो अब तकzebpay मैं डिपॉजिट नहीं हुए मैं अपने 10000 रुपयों को अपने SBI अकाउंट में रिफंड कराना चाहता हूं

Hello,

This is a real urgent request and I would appreciate if my issue is taken on high priority basis. I have made a payment of inr 9500 deposit in my zebpay wallet on 30th november 2017, the amount got debited from my registered bank account but it didnt reflect on my zebpay wallet. I kept following up on zebpay call center helpline number for a couple of days but I didnt get a clear picture. After a few days of follow up, I was told that the transaction has been canceled from zebpay side, and I shall get my refund as soon as possible. I never got any refund till date, I have been constantly following up on the helpline but my issue is not been taken up seriously. The last time I spoke to mr.Bharat bisht on help line was 07th november (thursday) and he had mentioned that he will look into this matter on urgent and high priority basis, and shall get back to me within 24 hours. He has still not gotten back to me neither I have got any notification or any intimation from zebpay. I spoke to my bank and asked them to check the status, in response to which they have emailed me saying that the transaction was successfully processed and has been credited to the merchant. I am really losing my patience now because it has been the 12th day today and there is no resolution to my complain. Today again I made a payment to zebpay of inr 5000 but this one also got canceled. Finally I am writing here as the payment gateway used was payu. Please help me with a solution at the earliest.

I am attaching the screenshots of my statement on the zebpay app, and I have bank proof also.

Hey problem solved...!
The thing is that as i transferred money form ICICI to ICICI it get transferred directly that is why the reference no you get after transaction is of no use . You have to go into detail bank statement and have to find no. next to bal ( See image LIKE: bal/[protected]/...) type that no. to order and you good to go.
If you order got canceled in zebpay app just go to Account and try to deposit amount that you are trying to deposit and this time type reference no. you got through statement
If you have posted complaints this site or any other site be ready to get spam call . They ask me my debit card no. for no reason and even ask me about internet banking username. Dont share any sensitive data on call
like no. behind debit card or any password.

I am using zeb pay App i linked my account to zeb pay app
now every one please be careful to linked account to zebpay

not responding via customer care. and also created many tickets .. but zeb pay team not responding

I had made payment on zebpay of 5000 but still not showing on my zebpay wallet after 4 days continue followup the support department not short out this.
they are just Making foolish us

Money paid to zebpay hdfc bank SHOWN DECLINE on 24th may 2017 from axis bank account no [protected] AMOUNT DID NOT RECEIVED BACK IN ACCOUNT
tasx no:AXMB[protected],
AMOUNT PAID: 30000/-

JYOTI SANDHU
[protected]

Money paid to zebpay hdfc bank SHOWN DECLINE on 24th may 2017 from axis bank account no [protected] AMOUNT DID NOT RECEIVED BACK IN ACCOUNT
tasx no:AXMB[protected],
AMOUNT PAID: 30000/-

JYOTI SANDHU
[protected]

I have deposited rs 5000 through net banking to may account but this is showing balance nil. My mobile number is [protected], [censored]al Khandekar

I had made payment on zebpay of 5000 but still not showing on my zebpay wallet after 4 days continue followup the support department not short out this.
they are just Making foolish us

Sir, I want to change my bank account details.

Had deposited money in zebpay. Then made a withdraw in zebpay on 3 January 2018 but till date I'm following this zebpay IT Service Pvt.Ltd for money but getting reply it will be done in 24 hrs in process .my amount of 17, 769 RS is still pending and I did not recieve yet. Have made almost 13-15 calls to zebpay everytime they say you will get wait.No process in the world takes 10 days to transfer amount to your account.This is absolutely fraud and lie .
Need my money back by any ways now. Have provided them with all bank statement cancelled cheque etc whatever they asked for. Have all proofs and every conversation with me. Hope this company makes my payment soon.
(Google zebpay for more info about company) Acting absolutely fraud now do not put money in it.
Owner : Mahin Gupta, Saurabh Agarwal, Sandeep Goenka.