[Resolved] Zerodha — account not opened but fee has been collected. | |
I had deposited a fee of rs. 300 for opening a demat account in zerodha. After all the formalities i received and email stating 'zerodha account opening form rejected'. They only mentioned that this was due to bank details issue but did not mention what actually went wrong. I tried calling the zerodha sales executive from kolkata (Who had called me once and had inspired me to open an account in zerodha) to know the issue but he never picked my call. I waited thinking that he might not be working on sat and sun i called him on monday but the same happened. I tried contacting him over whatsapp but he gave no response. While calling him multiple times i once found that he is on another call but i still did not get his response. After all these demoralising tries i tried contacting zerodha customer care but there also my call got hung up after 1 or 2 mins for waiting. I feel helpless now. Feeling like cheated. I have all the screenshots when i called the zerodha sales executive and also the call recordings of ivr where my calls were getting hung. If required i will post them as well. Was this information helpful? | |
Jan 3, 2020 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Dec 03, 2019 Zerodha Customer Care's response Abhijeet, Apologies for the inconvenience caused. Can you please DM us your registered mobile number so that I can escalate this and ensure that the account is opened as soon as possible? | |
3 Comments | |
Comments
I have entered an incorrect ifsc code in the account creation form and my application got rejected.
I have tried to update the ifsc code but cant find where to change .please help me out
I have tried to update the ifsc code but cant find where to change .please help me out
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Payment made on: 27/11/19