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Zerodha Complaints & Reviews

zerodha.com

2.3

Updated: Jul 3, 2023

Complaints 535

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238

Unresolved

297

Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍

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My UPI transaction was successful from bank's end but zerodha marked it failed transaction and my money got deducted.

Withdrawal processing but not credit my bank account

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Most useful reviews

Pan verification failed

i am not able to open my account with my number. your mobile numbers already registered. this error shows.

largest unauthorized trade/square-off

i am not able to open my account with my number. your mobile numbers already registered. this error shows.

Zerodha reviews & complaints page 10

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I have been trying to open account with Zerodha since 21st Mar and uploaded all the requisite documents on 22nd Mar, but till now my account has not been opened. Now, the status is showing as " Reallocation". God knows what that means. The Zerodha support as always not picking the call. Logged a ticket [protected] as well....

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Address: India

I have zerodha account client id lv6291. I have bought 5 shares at price of rs. 132.20 and sell same shares at price of rs. 134.05 in intraday trading [dated 01.04.2020]. Gross profit was rs.9.25. As per zerodha calculator, total charges should be 0.34 but rs. 6.35 was collected towards charge which is contradicted their own policy.

On the 2nd hand, remaining net realized profit is not added to my fund....

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Address: Bangalore

Zerodha has recently squared off my 2 x nifty may future lots, without giving a notice and has incurred me a huge loss.

2 lots of nifty future may squared off on 23/03

Had purchased 2 x nifty futures (May expiry) at the following prices.
~10, 000 x lot 1
~8, 850 x lot 1
Why were all of the 2 lots squared off on 23rd mar.?

Due to this i'm at a loss of 2.6lacs,

When...

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On 18th march i had taken a buy nrml position in infratel march futures which i was unable to square off due to there trading platform showing trading temporarily stopped in this particular segment. The stock went down the next day due to which i lost rs. 59300. I have sent repeated mails to zerodha asking them to provide me with order history of 18th march which they have not done. There is no option of order book in their platform. When...

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Hi,

I had done account opening process, i got msg like "we are operating under our covid-19 contingency plan for business continuity and the safety of our team. Over 1200 members of our team are working from their homes. Due to this and an increased inflow of account opening forms, the account opening can take up to an additional 72 hours" ;

Due to cuvid corona virus process will take time process but how many...

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Address: Sreemukunthum house, Po pokkunnu, 673013,mankavu, 673013

Last week I open a online demat account, but i didn't recive any login id and password to enter my account.
[protected]@gmail.com and [protected] this is mail id and contact respectively....

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My i'd is zv4736, i had sufficient margin for positional trade, in carryover trade of crude when price tumble i putted to it lower circuit to exit but it's not done & autosqare off done at such price to maximize losses, my all margin become zero & balance went negative. As i had full margin then why i should pay negative & penal charges, so take action as soon for a normal citizen...

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Address: Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078, 400063

Hi,

I had done account opening process, i got msg like "we are operating under our covid-19 contingency plan for business continuity and the safety of our team. Over 1200 members of our team are working from their homes. Due to this and an increased inflow of account opening forms, the account opening can take up to an additional 72 hours" ;

Due to cuvid corona virus process will take time process but how many...

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Address: 606106

I submitted my account opening application on march 15 and the account is not yet created afterv5 days, i raised ticket, called and followed up multiple times daily, sent multiple emails but no response. I was charged for account opening even before my account was opened, please create account immediately otherwise refund my money.in the website the account opening time is provided as 48 to 72 hours, but no response at all until now. I understand...

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I have paid 200/- on 16th of march but the account is not yet opened. I've raised multiple tickets, i've called the customer care and they said even we're waiting for the response from the backend team. Each and every day i'm staring at my mail to get the confirmation. Not able to talk to customer care. Nobody taking responsibility to open my account. Please open my account immediately or initiate refund....

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Address: Chennai, Tamil Nadu, 600064

I have incurred lost of rs. 1.4l at 18/03/2020 15:16 but due to mis orders not squred off, it increased to rs. 1.53l. I requested for payout of rs. 1.73l on 18/03/2020 as market expected go down on 19/03/2020 but it was rejected by zerodha. Unfortunately zerodha converted my mis order to cnc on 19/03/2020 and forced to make additional loss of 1.74l due to market volatility. Please refund my loss as it was not at my fault and who would be...

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Address: Bangalore, Karnataka, 560038

Hi,

I have applied for zerodha account opening for demat and payed 300rs on 13/03/2020. Upon repeated attempts i have not received any credentials and not getting any status of application. It doesn't seems to be good to delay in the process without any update from zerodha. As per zerodha it should be opened in 48 business hours. Please check this issue and do need full or refund my amount.

Thanks
Rajasekhar...

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Address: Tumkur, Karnataka, 572130

On 18-3-20 i bought 2701 shares of jindal steel at the rate of 105.5 on mis for day trading. But at end of the day it didn't square off automatically. But these shares were kept at holdings on my account, on next day 19-3-20.in that day share value of jindal steel down further to 96.75 and it makes me loss of around 20000rs/- for me. Who would be responsible for my loss. Its zerodha, because if zerodha squared off my trading on 18-3-20, the...

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Address: 10924/1 manak pura karol bagh, 10924/1 manak pura karol bagh, New Delhi, Delhi, 110005

I place a withdrawal request on 13th march of rs99943
And after that im calling you guys since 16th march money is not credited to my bank account i need the money on urgent basis please help me
My client id is bo6859
People are giving false excuses that will give you refrence number and all nobody has provided me anything till yet am i mad that i opened my account with zerodha i need my asap it is very urgent for me...

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Address: 1-36 Ramannapalem, Vemsoor, khammam, 507164

Have paid 300/- on 12th of march but the account is not yet opened. I've raised multiple tickets, i've called the customer care and they said even we're waiting for the response from the backend team. Each and every day i'm staring at my mail to get the confirmation. Not able to talk to customer care. Nobody taking responsibility to open my account. Please open my account immediately or initiate refund.
My mobile number [protected]...

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I've been allotted with one lot(19) of SBI Card shares. The same was not reflecting in my portfolio in Kite. Did some searching then saw the holdings to be shown only in Zerodha Console (There's no intimation of any sort in Kite mind you. This is completely by forums and others comments who had faced the same issue earlier) - This by itself was time consuming which in market is money.

Then in Console there's a message saying...

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I have paid 300/- on 2 nd of march but the account is not yet opened. I've raised multiple tickets, i've called the trichy branch and they said even we're waiting for the response from the backend team. Each and every day i'm staring at my mail to get the confirmation. Not able to talk to customer care. Nobody taking responsibility to open my account. Please open my account immediately or initiate refund.

My registered mobile...

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Address: 302029

Website: Zerodha.com

I have applied for account opening on 11th of march 2020 in zerodha for trading and they asked for payment first i paid 200rs and they said your account will be opened with in 24hr. Now its been 72hrs but there is no sign of account opening, i tried to call them almost all customer care number more than 20 times but no one giving response. I feel they are not genuine and they are just fooling people by taking money in first step of account...

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Dear Zerodha Team,

I believe am loyal customer of Zerodha since 2009 as I remember.

I trade on your platform Kite in all forms including Commodities since then.

Today, even though I had already informed on information media, I did not believed until unless it happened with me.

With reference to Goldman sach's scam against their own customer, Zerodha has also followed foot print...

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Really poor customer service. Tickets reverted pretty late. No reverts to calls/messages. Issue was wrt primary account to idfc and chnage to 3in 1 account. So much time effort wasted for simple things. Call/communication mthat were supposed to be made 5 days earlier happen/after follow up. Calls are ignored. Is this the way? This was the first time i required cs since starting the account and failed miserably. Only reason i didnt post it...

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