Zerodha — Bracket order server issue

Address:	Mumbai City, Maharashtra, 400705
Website:	Zerodha Pi

User : DR 4061
Complaint : 167979

Today Bracket order server was down for some time . I had 7 lot of Karnataka bank short sell at 153 . Cover order was buy on 151 and stop loss at 157. I modified my stop loss to 153 which got executed. For one lot reverse buy entry got cancelled but for 6 lot Instead of cancelling buy entry system kept it as 6 lot buy order without any reverse entry with stop loss. No entry in order book buy In admin position showing 36000 open buy share which later support team covered at 145-46 causing loss of 2.5 lakh. In first place I haven't bought these lots moreover my limit was 1.9 lakh so how can system allowed loss gone till 2.5 L. user id DR4061, Ticket 167979. Despite calling number of times this is not resolved. Now my account has been showing in debit without any mistake from my side. This is purely system issue.
Mr Nikhil Kamath can you please advise and help me to resolve this as your support team is not much helpful