Zipker Online Services Complaints & Reviews

Dear Sir,
I have booked an order on site Zipker.com
Order no.[protected] on Dt 20.07.2019 and amount paid thru by bank 799 rs.
this order not received me and refund also not received.
zipker contact mobile no. is switch off
i have contact by mail to zipker.com but not any stratification from zipker
and refund not received yet.
Please help me.

Sir i have purchased sari from this site at 10 june 2019. I have debited 799rs from my cart but still i could not found my product. Such a fraud company. When i call custmer care no. They dont reply for any querry. There were no any option which i contect them. They have not return my payment or delivered my order. I have mailed many times but no responce.

Sir mai online zipker servise se date 8/4/19 ko ek shari mehroon color ka order ke thi or companey mujhy red color bhej deya mai turant refund ke date 17/4/19 ko ke hu or mera order no[protected] hai mai 100 call ki hu per call reseve nahi hota tha kabhi kabhi reseve karne per bolte thay ki 2 din mai ho jayga per huwa nahi sir plz. Request a refund amount 1499/-

I have ordered for SC_FP_MULTI_ANARKALI suit, but they sent me a very different and cheap quality cloth. I submitted many complaints to Zipker.com but they are not responding also their customer care number is not working.

They provided me ticket number (174055) on 3rd July2019 against my complaints but nothing has done. They have not refund my money. My Order No. was[protected] this on 1st july 2019.

I have Attached the following images
1.Product delivered
2.Ordered Product
3.zipker product bill

I purchased a dress from zipker.com, it's quality was very worst so i want to returned it, i have done a return request according to their terms and conditions in the sufficient duration. but they can't reply me according to their process ... even i requested them many more time by Email and on their website but any action didn't taken by them, their costomer care can't receive call ...we try to made call 100 times in a day ...
my order id =[protected]
name Anjali Sharma
Email id [protected]@gmail.com

Hi team,

I had order on 17th july a saree with price near 3000 rs as a guest user and payment done with paytm wallet with order no[protected] as a guest user, but d't received any mail and update from your end regarding order, also tried to call your customer support number, but always getting switch off[protected]. After 10 days i didn't get any reply on mail from their end, so many mails social messages calls still they don't responde, also my product not deliver and refund not return. Please take action this site and stop fraud with people's, we believe just bez its advertising on social media and google also register email and contact show but not they stop responding please refund my money asap.

Wrong product send no contact details are correct . I paid 1000 rupees for the product which I ordered but I received the another product which is worse .I mailed them and contact them since 2 days but that's a scam please help me. Here are my order details .

Thank you for placing order no[protected]. Your order is confirmed. Estimated delivery within 7 days.

It's regarding Order No.[protected], i want to return this item as this is totally different as shown on the website. I am not at all satisfied with this product.
I have tried to reach out customer care through email and calls but no response. This really very bad online shopping service. I will not recommend to my family and friends to shop anything from zipker.

Let me know how to return your worst product.

#168264 Re: Zipker: New Order #[protected]

Placed an order in the zipker website New Rayon Crepe Bees Print Slit Kurti on May 14th 2019..

Details are as follows.
Item Sku Qty Subtotal
New Rayon Crepe Bees Print Slit Kurti SC_WHT_BEES_SLIT_KURTI 1 Rs. 1, 199.00
Subtotal Rs. 1, 199.00
Convenience Charges Rs. 0.00
Shipping & Handling Rs. 99.00
Discount (Zipker125) -Rs. 125.00
Tax Rs. 0.00
Grand Total Rs. 1, 173.00

But to my surprise i have received damaged product same day raised support request with Ticket ID -168264.but no proper response from the team, calls not connecting..

I want to return my order number[protected] for i have been applying from since 15 days. And none of the worker of zipker even customer care is not responsible. Every time they sent only one mail that we will respond you with in 24-48 hours. As your company is harrassing consumer and not returning there goods so for that i have to do your complaint in the consumer forum. That zipker.com is the fraud site which only works against the right of consumer with poor quality of products.

I have brought new black tassle plazo suite order number[protected] from www.zipker.com. and i want to return that order because the quality of the product mentioned in the description is completely different from the product. And also the quality is very poor. I have been applying for refund since from 10 days and yet none of the customer care service had taken any action. Refund the product and return my money other wise i will do the complaint at the site of consumer court. That www.zipker.com is working against the right of customer.

I want to return my order which i had applied so many days before. And when it will be picked up? It is still with me. Sorry to say your service is very poor. I had applied for returning since 8 days. As if you and your company will do such kinds of fraud and will not return the product. Then from next times no one will order any thing from your site.in the discription the dupatta fabric is cotton but when it comes it is rayon fabric the quality is soo bad. Plz return the order and give my money back.

I am complaining about a dress which i bought few days back whose size was not suitable and the material was also not good, the product was not originalas well. I want to return this and so, i have been texting on watsapp as well as i have been sending emails the concerned person is viewing my messages but i am not getting any response. It was written easy return policy there but i have not been availed to any such policy activity by this app.

Regards
Rithika

I want to return my order number[protected] for which i have applied since 6 days before also i have many mails to customer care but none of the response has been given and the product is still within me. Kindly plz return my product as soon as possible. My product is new black tassle plazo. Plz return it.

My order id is[protected] and it's defective and i want to return it... Customer care is just producing a ticket and not resolved my issue yet and the contact number u have provided is not answering too... Am looking for your kind response.. The product is suit.. Color of it's salwar and duppata are different.. It's cost for rs 1300.. I have mailed them many time.. They're not responding n and the google service is showing that the email address doesn't exist contact number they're provided in their website isn't answering..

Dear Team,

I had placed an order on April 3rd 2019 with order# with mode of payment as Cash on delivery.
I revived the product on April 6th 2019 and had paid in cash only
After I opened the packet, I felt like returning the dress material bought as the quality of the product was not worth it and I decided to place a return and refund request immediately.
I had place the request for return/refund on via my registered email id.
there was no reply till now
I escalated the same email to [protected]@zipker.com
Again I email them on dates: April 12th, 20th, 22nd, 25th and final aggressive email on 28th April.
Meanwhile I tried calling them on the number provided, WhatsApp also done yet no response
However they replied me immediately if a want to place a fresh order; when I talk about my return/refund, they do no reply nor answer my phone calls
It has been 2 months now when I first bought the apparel.
Require your help and assistance to justify my refund/replace
I hereby demand a complete refund for my product without replacement because of the mental harassment with me.

My order i'd number :[protected],

I have ordered some different saree and received a totally different saree (Attached)

The ordered item:

Svb saree multicolour bhagalpuri silk saree http://www.zipker.com/catalog/product/view/_ignore_category/1/id/217180/s/svb saree multicolour bhagalpuri silk saree

The received wrong product is attach as a photocopy

I order a gaun of rupees 1400
No updates are available on my orders..
Send email lots of time but no satisfaction answer they provide me..
Order is shipped 5, 6 days before but not deliverd..am really very upset of such type of cheap shopping app...
Calling to customer care is not provided by them not even a number is available on call...
I ordered a gaun dress and apply COD...
Company will not deliver my product timely... Such a cheap marketing...
I will further complaint about this they will not gonna to solve my problem yet...
They will not delivered product timely No timely confirmation message they send me... No contact number is there to contact them... When i placed order they take about 2, 3 days for only confirmation of products and then no further interaction is there..

I want to rerurn my product plzzz hurry.. I havr return request on7 may not response yet... 7 may ko ek salwar suit aaya tha jiski wuality jse lic me thi usse diffrent h so m apna product return krna chahti hu mne return rewst 7 may ko dal di thi but abhi tk koi response nhi mila stayus pending show ho rha h.. Plzz picup scheduled doon and return refund initiate... Plzz

I ordered white suit with jacket from zipker.com. They mention in product details kurti in rayon fabric but when i received my order it is pure cotton. Immediately i request to return and refund but they are not responding properly. I complain about product but no result. Suits price is 1500 rs. And i called on help line number but it is always either busy or no one answer the call and switch off my complain id 166363on zipker customers care and it is shown as under process