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Zipker Online Services Complaints & Reviews

www.zipker.com

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Updated: Sep 4, 2023

Complaints 401

Resolved

6

Unresolved

395

Bad 😕 It seems that Zipker Online Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Zipker Online Services

Zipker Online Services reviews & complaints page 6

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Address: Pune, Maharashtra, 411057

Website: www.zipker.com

I ordered a saree from zipker.com but it was slightly different from what was shown online so i filed a return request on the site and the request hasn't been entertained till now. It has been more than a month and the status is still pending. I ordered the saree on 29th october, 18, received on 3rd november and filed the return request on the same day. I have even mailed them several times, called the customer care but there was no response. Please help getting my refund asap. I assure the product is unused.

+8 photos

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Address: New Delhi, Delhi

Website: Zipker.com

I have requested for return of my product (Via order number[protected] purchased on 2nd december, 2018.
I am highly unsatisfied with your service. I have made shopping from your site for the very first time and i have had a very bad experience. I requested for the return same day of delivery but no one responded on the same.in fact i have tried calling zipker n number of times but no one answered my call on any number given on your website.
You are kindly requested to arrange the return pick up and refund my money as earliest possible.

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S

Sanshil

from Delhi, Delhi

Dec 28, 2018

My issue is not resolved yet. Kindly help me to get the refund for my product I have ordered from zipker.

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Address: 122001

Website: zipker online clothing

I placed the order order no[protected] on 16th dec'18
For a kurti and got the delivery also on 18th dec'18. But the quality was too low so i raised the return request on 18th dec'18 for return and refund my money in my bank account. I mailed and called them for the same. The reverse pickup has been done and till yet i did not get my refund. Now they are not responding me neither over call nor on mail.

Their customer care number: [protected]
Mailid: [protected]@zipker.com

I want my full refund back in my bank account with compensation equivalent to selling price of kurti for harassment and mental disturbance.

Pfa the receipt of the package and reverse pickup receipt

+2 photos

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Dec 24, 2018

Updated by kriya kharb I want my full refund back in my bank account with compensation equivalent to selling price of kurti for harassment and mental disturbance.

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Address: 575006

Website: Zipker

The product mustard multiprint kurti ordered online was received and was different from that was shown in the picture of zipker online purchases. I needed to return and get my refund. Inspite of repeated mails to zipker there is no response from zipker nor any arrangement on return has been done. Their return policy says 7 days. But even after putting mails to zipker there is no any response. I need immediate return and get refund. They is no proper contact details too wherein we can get proper assistance too.

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Ordernum:[protected]
I want to returnthis product its very different from online to offline and fabric what u mentioned and what u r delivered is not matching. How many days you will take to refund amount please inform methe details online services was not provided the information. I got veryworst experience of this site its verybad to you. You are supplying fake products.

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Dec 11, 2018

Updated by bhavani gumpena What are the contact details you are provided its not working and not picked upthe calls .its worst very bad

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Address: Nagpur, Maharashtra, 440008

I want too return d product it's damaged nd it's totally different in d photo when i see the photo on net so we r too disappeared to purchase from ur company so i kindly request you to don't make people fool so that they don't purchase from ur company so u many kindly exchange mah product nd kindly return d cash we are very very sorry for your honour of request thank you

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Dec 06, 2018

Updated by Khushali parmar Plzz I have a humble request to ur company plzzz exchange mah product nd return mAh cash

Dec 06, 2018

Updated by Khushali parmar Return mah cash plzz
This material is not as same as d pic

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Address: 400078

Website: Cunsumercomaints.in

I had ordered an saree which got delivered to me on 28th oct 2018. That day itself i saw the saree delivered to me was defective and i raised a email and also tried calling the zipker customer care number, but nobody answers the call nor anybody is responding. I think these site is fake. And i would like to highlight these to new user please read the review before ordering anything from zipker.com

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S

Shubham Ujlayan

from Delhi, Delhi

Dec 3, 2018

Dear team
your product quality poor so i am return your parcel
my order no[protected]
i am also mail your email but not response only your team send
ticket no-118541
customer care no contact but all no switch off
so kindly process my request...

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A

Alpirawat

from Delhi, Delhi

Dec 4, 2018

I have ordered a product Order Id :[protected] on 27 Oct 2018 and still not received and also customer support team is too bad not responding my email.

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Address: Lucknow, Uttar Pradesh, 226003

Website: Zipker online shopping

Return still not initiated from last one month and there is no response from zipker very bad service and there customer care number is also not connectable plz help me on this team i am waiting from a long time for the same my order id is[protected] it is a yellow colour stiched kurti which i have ordered in october and return request was initiated on 1st nov

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Åýəßhã Bãŕbīē

from Ongole, Andhra Pradesh

Dec 4, 2018

Respected sir as i am priyanka purchased an dress wants to return the product order no[protected] i have mailed u many times plz do something

return still pending from last one month - Comment #3289826 - Image #0

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Address: Vellore, Tamil Nadu, 632014

I already created tickets for return before four days but not even a response from zipker side so how can I return these product .They are telling return within 7 days how can return without any response from their side.I already contacted FedEx because they only delivered the product they are telling that after getting confirmation from zipker only they are supposed to do anything.The product quality is too bad. The product is entirely different from the picture they given in their site.Down I attached order details

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shaily bais

from Roorkee, Uttarakhand

Dec 17, 2018

I have ordered a product from Zipker, which is not as per my expectation, also having colour issue so please return my product as soon as possible.order no is[protected].

return compliant - Comment #3300665 - Image #0

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The quality of the dress is very bad and different also... I had given all details for return but after that there is no confirmation call i had call also on your numbers... Its like you are cheating with the customers i had order very trustfully and now you are responding now its 4th day but there is no return of money and not a single confirmation from you

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Address: Muzaffarpur, Bihar, 842001

Website: E commerce website

For a purchased item with the order no.[protected] beacause of wrong item has been sent, return has been raised on 3rd nov. After several communications through mail at theur email id [protected]@zipker.com and [protected]@zipkar.com, there is no response and their mobile no. Are not responding too.
Request to do the needful to force them to do corrective measures or if found fraud then shut down their online fraud.

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M

Mouli_1625

from Bhopal, Madhya Pradesh

Dec 4, 2018

Mam above is my order no. And this product is damaged but getting no option how to get it exchanged.

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I have the mail to Zipker.com on 5th November 2018. No proper response from them. Their customer care number always
It is switch off.
I need refund my amount. I Don't need any product.
I have ordered one item. One Saree from Zipker.com
My order no:[protected]. Which was ordered on date:
Ref.no:[protected]
I need to return the product as I am not satisfied with the product in photo it was rich in color. But in real it is full.
Due to this, I want to return the product & Need refund the amount.

If you are not refunding my amount. I WILL SURE GO TO CONSUMER COURT.

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Address: 110094

Website: www.zipker.com

Hi, my name is salma parveen, i have purchased two products 1. Designer salwar suit semi-stitched (Off white) & 2. Jacquard self design stitched lehenga suit (Orange, golden) from zipker.com site. Total cost rs. 2, 673.00.

The quality of the one product was worst and even net fabric is not up to mark. So i requested them for the return one product only.

When i tried to contact them through call, the numbers are always switched off.

I have also sent email for the said issue many times but there was no reply at all.

Please make sure they refund my money asap. And the order id is:[protected]

Zipker Online Services customer support has been notified about the posted complaint.

Nov 20, 2018

Updated by SalmaParveen The query has not been resolved. Please make sure they refund my money asap

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S

Shaila Mohammed

from Hyderabad, Telangana

Nov 26, 2018

The shrug is not as long as shown in the picture. Please deliver long one. The main reason I ordered is coz of shrug that looked attractive.

Please get me long shrug.

Waiting for your reply.

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Sir i want to cancel my order. I don't want this dress, my dress order no is[protected]. This dress was ordered by mistake and the details which is required at the order time is of my friend. And she is out of city. And the details is also wrong i dont want that dress and also there is no one to receive the order so i request you to cancel my order please please.

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E

ekta kawade

from Mumbai, Maharashtra

Nov 20, 2018

Sir maine ise phele bhi complaint ki hu is company ke tarff but ab tak mera dress return bhi hua or zipkar company se koi reply nhi aaya h is.baare me...maine cancelled bhi ki order but vo company ke tarff se koi reply nhi aaya h and mujhe vo dress jald se jald return karna h...ap chahe to mere pichhale complaints dekh sakte hai name..ekta kawade

long skirt with crop top and jacket - stylish indo western dress - Comment #3275508 - Image #0

ekta kawade's reply, Nov 18, 2018

Order id is 100421965

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Hi, my name is pranitha i have purchased one saree from zipker app worth rs. 1000. When i received it, the quality of the saree was worst and even colour is not good. So i requested them for the return and they asked me the bank details and all i just gave them all details. And the status is always pending only. When i tried to contact them through call, the numbers are always switched off. And i have mailed the same issue many times but there was no reply at all. Please make aure they refund my money asap. And the order id is[protected]

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Website: Zipker

I ordered designer red georgette lehenga of rs.1499 on 3rd november 2018 and i received it by 7th november it is totally opposite from the picture shown in zipker & cloth quality is very cheap from that very day i am trying to contact them for refund of my product but they are not replying in any way nor call neither email please help me in refunding of my order.

+1 photos

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J

jyoti879

from Noida, Uttar Pradesh

Nov 13, 2018

DEAR SIR,
ORDER NO[protected].
I want to return above mention order no.
i am continuing follow up along with mail, but till date no any response for your side. also i have trying many times your contact no, but contact no also coming not reachable.

mismatch of the product from the picture shown in zipker - Comment #3268273 - Image #0

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Pravs Ammu

from Visakhapatnam, Andhra Pradesh

Nov 20, 2018

I didn't like the product I have sent u the mail even u r not at all responding to those mails n not even contacting me I have already gave a complaint even though u really not responding

mismatch of the product from the picture shown in zipker - Comment #3276622 - Image #0

Pravs Ammu's reply, Nov 19, 2018

Didn't like the product

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Address: Pune, Maharashtra, 411062

Hi team,

I have raised a request for return. I have also not received any call from zipker team for confirmation. I tried to connect zipker team but no response from zipker team. Kindly look into this on priority as return policy if for 6-7 days and today is 6th nov and it has not yet initiated from zipker end. Please find attached screenshot for the same.

Let me know if any more details required

Thanks,
Rimpa akare

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Haripriya goel

from Hyderabad, Telangana

Nov 7, 2018

I have asked for the product return as i sell the same to other customer, custimwr asked for return, its been 20 days no action been taken from.this people and change in status. No one wil take this long time to process, such a worst experience .

P

Pravs Ammu

from Visakhapatnam, Andhra Pradesh

Nov 20, 2018

I didn't like my product I have sent u mail even though u really not even responding r not even contacting me I want to return u my product

return request not yet initiated since 2 nov 2018 - Comment #3275602 - Image #0

H

Hashini Sara

from Chennai, Tamil Nadu

Nov 20, 2018

I have bought salwar suit and saree I want to return or exchange my saree but no giving proper response the quality of saree is really worst

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Address: New Delhi, Delhi, 110092

Website: [email protected]

Maine ek dress order ki thi from zipker online shopping se mujhe vo dress ki quality nhi pasand so i want to return that dress pe jab vo app ke return ki processing ki or unke tarff se msg ki vo call karenge with in 48 hrs or aaj 4 th day h unke tarff se koi call nhi aaya and unke coustomer care no. Pe call nhi lgta so plz i need u r help... Name... Ekta kawade
Order no.[protected]

+1 photos

Nov 10, 2018

Complaint marked as Resolved

Customer [email protected], ...unke pass se call aaya tha vo atm no. Maang rahe the jo maine but vo otp bhi puchhe the vo bhi btayi and my card doesn't work properly so unhone kaha ki other bataye or mai card nhi h so unhen khe ki cash mujhe dress return lene jo aayngaa useke haatho se de...ye baat maine unse kahi to vo nhi khe rhe h ya Google pay se send karo to bhi nhi khe rhe plz help me to solveout this problem jldi

Zipker Online Services customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by ekta kawade I want to return my order

Nov 10, 2018

Updated by ekta kawade Plz hurry

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Dhanu jairam

from Bengaluru, Karnataka

Dec 14, 2018

plzz i have to return my order pl responce to custumer

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Address: 570022

Dear sir/madam of zipker this is ranjitha mysore karnataka purchased ethnic suit by online want to return my product because the ordered item has not been received by me instead of that i have received other item that has been delivered on 31st October 2018. Order number[protected]

Sorry to say, called you people so many times on below number - [protected], [protected], [protected] and i also mail you on your customer support mail id regarding the same but i found no reply from your side

Please help me to return the product i buy on cash on delivery

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Address: Tikamgarh, Madhya Pradesh

Website: Www.ziper.com

I have orderd a long kurta to zypker but material is not according same as mention on site, after reciving product i have drop a mail to ziper team pls return item and refund money, i have recived a mail from ziper team he said that we will revert on this whitin 48 hours but appox 1 weak has gone and no revert found, product is worst quality, please action on it other wise i will go to consumer forum.

Zipker Online Services customer support has been notified about the posted complaint.

Nov 03, 2018

Updated by Avyay Pls action as soon as posaible

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