Zomato Complaints & Reviews

Prakash Siddhapura
from Ahmedabad, Gujarat
I ordered for MS Food through zomato. It priced Rs. 179.00 (with Coupon Applied) . I submitted the debitcard payment details and clicked for place order. I selected the otp option. Otp was sent to my mobile. I enterrd the otp and payment done. I received Debit
After five days. again cash of Rs. 348.75 was debited from my account. If you could please look into this. Thank you.

Every time when I ordered food from zomato the delivery partner serve the order from bicycle that is very disappointed because the food I ordered was fully cold and not in eating condition we are paying delivery charges extra charges not for useless food if you are not resolve your delivery service I will delete your app not order again from zomato and tell everyone not to buy anything from zomato

I ordered ultimate savings bucket from KFC which includes 3 different types of chicken, Pepsi and some useless dips. But only 1/3 of the chicken was delivered. I contacted Zomato customer care right away and asked for refund for the missing items. The customer care guy confirmed that the items were missing by calling the restaurant. But even after confirming the problem, he did not agree to refund me the correct amount. The only thing he offered me was a useless promo code, that too for 1/2 of the price of the missing items.
This is not a one-off case either. I regularly recieve less items in my order and whenever I ask for refund for the missing items, i always recieve some stupid promo code and patronizing replies from their customer care. In this case it feels like they are blatantly cheating me off my money even after accepting the issue with my order. I'm also attaching the screenshots of my chat with the customer care guy.

Sir my id profile also pending sir i have no money for purchase your company t shirt but my friend also with me he gave the money for t shirt so sir my financial is very weak please sir solve my problem then i will start earn money

My zomato account has been suspended due to BGV failed . What is solutions of BGv please help me as soon as possible please TL.. Contact📞 my id FE1616799

I Ordered pizza on 31st dec I payed 1221 rs online and I did not get pizza, and after few hours I get call from mojo pizza that my order is cancelled and just after that its been marked delivered and I reached customer support they said I will get coupon and I will getting email in next 48 hrs, I waited and next day same issue and the agent told me wait 24 hrs and then the next day I not able to connect to the chat team, I just break my head with chatbot and [##12004669##] Refund Query OrderId:[protected] is the ticket raised but no response from zomato contact me [protected]

My ID FE1633912 is blocked due to verification for more than a week while I have issued my shirt and bag. I would like my ID to get verified as I have submitted all the rightfull documents

My Zomato account suspended due to bgv failed.mylogin I'd is FE166935.i joined a year ago. I don't know how to reactivate my account. I have raised a ticket but no use. I payed money for this job this job.thwy r simply playing with us

Its been 2 weels since ive paid 1200 to zomato for getting a delivery boy job. But after loging in the app say my id is suspended due to bgv failed. Ive raised tickets lots of times for knowing the reason for this. But no help. Ive called the team leader many times but hes not picking up my calls and is not repling to my messages either. I feel like im. Scammed. Atlethey couldve let me know why my id is suspended after paying the amount. My id no is FE1626976

Iam zomato rider my id terminet plz login my id fe510182

My id suspended due to bgv failed

I have ordered full chicken tandoori from a restaurant through zomato, but I have received only quater portion of chicken tandoori. I have reached customer care but they didn't helped anything and saying it will not happen next time.they mentioned restaurant not picking up the phone so we can't help on this I lost my money and time.

Hi All,

Don't order food from zomato, very very very worst service provide them. You will not get what we ordered and if reach customer care, they will say order next it will not happen and thats the solution provided for your problem

Please dear zomato team meri id activate kardo main next time aisi koi bhi galti nahi karunga My ID IS FE1335737 And Registerd Mobile Number Is [protected]

My zomato account suspended due to bgv failed. My login I'd FE1404806 I just joined a month ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1300 for the job. They simply play with us.

Hello Sir mam Mujhe 1 month ho gaye hain ID on Karen meri ID mein bgv failed bata raha hai mujhe bahut problem ho rahi hai isase please jaldi se jaldi theek Karen

My Zomato food delivered ID is blocked due to DGV Verified from yesterday so please Active my ID as soon as Thank you

Im not online in2 days my id suspended in bgv failed

I am zomato company work my I'd terminated due to delay please sir I request please my I'd activate my feid888893 new Delhi gk2 Name-Rakesh Kumar choudhary mob-[protected] (sir meri I'd 2 years se band hai bahut koshish kar Raha hu lakin zomato company I'd chalu nahi kar Rahi hai bas ek galti hue thi order delay hua tha plzz sir meri I'd active karvadijye [protected] )

Dear Sir/Madam
I didnt started yet to delivering before starting my id has been suspended plz help me as soon as possible and my shirt and bag has been arrived but the id is not working plz help me .
Thank you
Zomato team

I was demanded onboarding fees first by zomato dilevery app and than they disabled/blocked my ID stating BGV failed. They have not yet resolved the issue.
ID : FE1633912