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Updated: Feb 18, 2026
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M
Mus Binn
Jan 12, 2022
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Sr, i registered on zomato on january 9 th or 10 i have submitted all basic documents. But 1 day afyer i got message "your account has suspended due to bgv failure" plz help me if anyone git same expereince also am not able to see the option to submit vaccination proof it appeared once, but 2nd time or 3rd time while am tryimg to open app that vaccination submit option not seeing.
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    V
    Vintage Mechanic
    Jan 12, 2022
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    I ordered food on zomato from mobikwik wallet ... Mobikwik says payment successful but Zomato app was unable to process the payment. I haven't received any refund yet. The order number is [protected]
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      V
      Vinodpanthi
      from Delhi, Delhi
      Jan 12, 2022
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      Zomato team
      Mai vinod meri registration id FE1657378
      मैने ऑनबोर्डिंग फीस जमा करवा दी है लेकिन
      मेरी id abhi tk pending दिखा रहा है प्लीज
      आप मेरी id jldi shuru करवा दीजिए
      Zomato customer support has been notified about the posted complaint.
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        V
        Vinodpanthi
        from Delhi, Delhi
        Jan 12, 2022
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        Zomato team
        मैंने अपनी ऑनबोर्डिन फीस जमा करदी है
        मगर मेरी id अभी तक पेंडिंग मैं दिखा रहा है जबकि मेरी id को २ दिन हो चुके है
        किरप्या करके आप मेरी id जल्दी से जल्दी शुरू करवा दीजिए
        मेरी रजिस्ट्रेशन id FE1657378
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          D
          Dinesh Kumar Chintu
          Jan 12, 2022
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          Address: Zomato ,online based --- branch at bhimavaram
          Website: www.Zomato.com

          Dear sir,
          I submitted all my original proofs
          I deposited money
          Now my id is terminater/ suspended/
          If i click on online
          It shows *you have been blocked*
          This is the 7th day, im not getting my id active
          Plz anyone help me
          Im suffering about my deposit money
          If it refund
          I can re apply
          This is not fair
          They are not giving money back
          And they are not activating my account
          Help me ...!
          Zomato customer support has been notified about the posted complaint.
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            J
            Jiya22
            from Amritsar, Punjab
            Jan 12, 2022
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            Address: Amritsar
            Website: Zomato

            Bag was wet because all coldrinks got spilled
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              D
              [email protected]
              Jan 12, 2022
              Resolved
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              Resolved

              Address: Chandigarh

              I'd not active
              Mar 14, 2022
              Complaint marked as Resolved 
              Problem not solve
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                M
                Makeup By Ridhima
                Jan 12, 2022
                Resolved
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                Resolved

                Didnt received My Refund

                Address: India
                Website: zomato

                They tell me they hv refunded, but bank says no refund.
                i hv all emails by them and the bank.

                im struggling from past. 10 days to get my refund.
                i ordered on 31 dec 2021, they say that it is refunded by their end, but its nit refunded.
                Any time they end the chat....
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                A
                akkirai
                from Lucknow, Uttar Pradesh
                Jan 11, 2022
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                Address: Lucknow

                Yesterday I logged in at 6 o'clock but my account is not verified yet
                (FE1652960)
                Zomato customer support has been notified about the posted complaint.
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                Plz zomato verify my profile verification i gave payment
                Reply
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                  R
                  Renu Sri
                  Jan 11, 2022
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                  Order number: [protected]
                  Hotel: New Gowri Shankar Hotel, Thoothukudi.
                  Food item: Paneer fried rice
                  Date: January 11, 2021
                  Time: 09:56 pm
                  Delivery man name: Jamesjoyson
                  The delivery executive spoke extremely rude and he delivered my food to someone else. He was not even ready to get any of my clear instructions to my home. My order stated my delivery to home and he got irritated when I mentioned that he should deliver to my home. He is stating that he delivered my food to someone near the place that is far away from me. None o[censored]s went even out from our place. I clearly need my refund as soon as possible.
                  Zomato customer support has been notified about the posted complaint.
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                    S
                    Suraj Kurre
                    Jan 11, 2022
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                    मेरे बीजेपी सस्पेंड हो गया है प्लीज 2 महीने हो गए अभी तक
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                      A
                      Alpana_s
                      Jan 11, 2022
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                      Address: India
                      Website: www.zomato.com

                      I raised many issues regarding this order no resolution I would like to talk with someone senior i need a serious refund this time previously I have bared your many faults I can contact concerned authorities regarding this fraud i am experiencing despite being purchased pro from 2 yrs am not ordering from since long i ordered today for my old parents and they recieved bread instead of fruit cake
                      Zomato customer support has been notified about the posted complaint.
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                        C
                        Chakri Naani
                        Jan 11, 2022
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                        Please re activate my zomato ID: FE928473.
                        I have lo the documents including DL.
                        Zomato customer support has been notified about the posted complaint.
                        Jan 11, 2022
                        Updated by Chakri Naani                         Please re activate my zomato ID: FE928473 which is suspended due to bgv failed.
                        Now I have all the documents and attached the same. Thank You.

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                          K
                          Kiran Arunu
                          Jan 11, 2022
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                          Resolved

                          Address: Sarjapur min rod dommsandr
                          Website: So please activa me ID

                          Bgv failed
                          +1 videos
                          Jan 11, 2022
                          Complaint marked as Resolved 
                          9964909177
                          Zomato customer support has been notified about the posted complaint.
                          Jan 11, 2022
                          Updated by Kiran Arunu                           I'm join in 2 months not active ID so active me my
                          ID FE 1596236 team leader not respond so active
                          Tha ID not onboarding amount return me
                          Jan 11, 2022
                          Updated by Kiran Arunu                           Company email ID zomatoindia.[protected]@com
                          Jan 13, 2022
                          Updated by Kiran Arunu                           I'm joining in 2 months ID has been BGV failed what
                          Tha prablam tell me 2 months not duty I'm t shirt and
                          Bag resivad so my ID inactive so register zomato reopen me
                          Re upload karega ID active not active tell me

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                            J
                            Jawahar5
                            from Madurai, Tamil Nadu
                            Jan 11, 2022
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                            Hai myself Jawahar
                            I wanted to join as a delivery partner on zomoto. Completed my training and profile. But my id is inactive and that my profile verification is pending for the past 10 days,
                            S.Jawaharlal
                            FE1637536
                            Zomato customer support has been notified about the posted complaint.
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                              K
                              Kranjit
                              from Thane, Maharashtra
                              Jan 11, 2022
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                              Dear Sir/ Madam, My account has been suspended due to bgv failed.Also my profile verification till pending.Please activate the account as soon as possible.

                              Ranjit bhosale.
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Aryan chaturvedi g
                                from Hyderabad, Andhra Pradesh
                                Jan 11, 2022
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                                Address: Hyderabad
                                Website: Zomatopatner.com

                                My partner app is still in pending from 4 days please solve the issue as soon as possible..
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                                  P
                                  Prashi Prashanth
                                  Jan 11, 2022
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                                  Address: Hyderabad
                                  Website: Dilshuknagar

                                  My profile update is on pending
                                  Zomato customer support has been notified about the posted complaint.
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                                    P
                                    Pranjay Saluja
                                    Jan 11, 2022
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                                    My name Ankush saluja
                                    My id-FE1653697
                                    Please verify it 🙏 I want to work
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                                      P
                                      Peter03
                                      from Chennai, Tamil Nadu
                                      Jan 11, 2022
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                                      FE id reactivate

                                      Address: Chennai

                                      I worked in zomato 3 years ago for about a year
                                      My id was terminated one day
                                      I don't know why
                                      While contacting zomato office in chennai no proper response from their side
                                      I don't know whom should i contact
                                      Please help me with this
                                      My zomato FE id: FE148214
                                      My mail: [protected]@gmail.com...
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