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Updated: Dec 11, 2025
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 120

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A
Aaryan R
Dec 4, 2021
Resolved
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Address: Zomato , India

FE : FE1569531

I registered and completed the trained and next day I tried go online to start my work for the first time.. at that time it's showing account is suspended due to bgv failed... If this is the problem then why are you taking money before this.. very bad experience .. you should ask for money after completing all the process .. now see it's been two days no response still account is terminated not even did a single trip. Please help me
+1 photos
Dec 6, 2021
Complaint marked as Resolved 
Zomato resolved the concern raised
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    P
    Pradeep Yadav sp
    Dec 3, 2021
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    Address: Raj Nagar Ghaziabad

    Sar mere I'd 10 dim se band h me Kam karna chahta ho please sar mere I'd chalo karo me bahut Jada paresan ho please sar I'd chalo karo please 🙏please 🙏please 🙏
    Think you sar
    +1 photos
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    Dec 03, 2021
    Updated by Pradeep Yadav sp     Sar mere I'd chalo karo
    Pradeep yadav [protected] I'd FE1544731
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      M
      Mokshith Puthran Mogaveera
      Dec 3, 2021
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      Resolved

      My Zomato Account Has Been Suspended Due To BGV filed I'd no : FE15144892 ..my id FE1514892
      +1 photos
      Dec 3, 2021
      Complaint marked as Resolved 
      E-mail : [email protected] Contact : 8431199167
      Zomato customer support has been notified about the posted complaint.
      Dec 03, 2021
      Updated by Mokshith Puthran Mogaveera       No still not actived my id
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        B
        Bindas bande
        from Delhi, Delhi
        Dec 3, 2021
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        Address: Delhi

        I had created a new account on Zometo 15 days ago, but BGV faild has been written in it. Also my account is showing suspended, so there is a request from you. Sir please start my account then so that i can start my work as soon as possible.

        My zometo I'd FE1540626
        Contact no. [protected]
        Name shahrukh khan
        Zomato customer support has been notified about the posted complaint.
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          A
          Anil sadhu
          from Adipur, Gujarat
          Dec 3, 2021
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          My zomato id varificiton is not complte and bgv failed so i am traying to my best and plese solw my problem
          my zomato id number -EF1555421
          +1 photos
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            B
            Bindas bande
            from Delhi, Delhi
            Dec 2, 2021
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            I had created a new account on Zameto 15 days ago, but BGV faild has been written in it. Also my account is showing suspended, so there is a request from you. Sir please start my account then so that i can start my work as soon as possible.

            My zometo I'd ( FE1540626 )
            Contact no.[protected]
            Name: Shahrukh khan

            Please help me sir
            +2 photos
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              N
              Neha singh thakur
              from Jabalpur, Madhya Pradesh
              Dec 2, 2021
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              Address: Raksha nagar colony near apsa convent school ranchi jabalpur

              On dec 2 2021 I placed an order worth Rs 360 and RS 250 . It showed some technical problem but after some time my money got deducted and order didn't placed. This company is fooling people this is not done . I will post this online and will ask everyone to delete this fraud app.
              +1 photos
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                M
                Marzooq
                Dec 2, 2021
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                Hi team,
                This is hasan marzooq. I am working with your Company last 1year. But last 1week my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                Name: Hasan marzooq
                ID: FE605117
                LOCATION: surathkal
                City: mangalore

                Regards,
                Hasan marzooq
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                  N
                  Naman Prusty
                  Dec 2, 2021
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                  Address: Dharama Nagar 4 line

                  Please sir complet kardao 2day has been left
                  +1 photos
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                    K
                    Kamljit Singh
                    Dec 2, 2021
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                    Sir. Madam my. Zomato id FE1535847 id is disabled profile verifictoin is pending from last 12day plzz help me plz update my account i want work to zomat
                    +2 photos
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                      B
                      Bindas bande
                      from Delhi, Delhi
                      Dec 2, 2021
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                      I had created a new account on Zameto 15 days ago, but BGV faild has been written in it. Also my account is showing suspended, so there is a request from you. Sir please start my account then so that i can start my work as soon as possible. Please help me

                      My contact no.[protected]

                      Gmail I'd. [protected]@gmail.com
                      +3 photos
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                        A
                        Aman Kumar1
                        from Bengaluru, Karnataka
                        Dec 1, 2021
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                        I ordered two plates of momos with price Rs153. Momos was delivered with poor quality and un cooked, I threw all momos in dustbin. I asked for money refund from Zomato but they refunded Rs53 only. They took Rs 100 from me.
                        Order number is [protected].
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                          M
                          Mallesh Yadav Chilakala
                          Dec 1, 2021
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                          My account got suspended after creating I'd and not responded correctly for my issues I raised in the Zomato delivery app one person called me and said to update pan but when I raised a issue they said that this can't done now this can be done at the time of registration even though I called from my registered number it is saying call from my registered number I paid money because I taught they will give me the I'd after I paid they said that bgv failed but I uploaded all correct I want my account back. Or my money back
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                            J
                            Jeet97
                            from Kolkata, West Bengal
                            Dec 1, 2021
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                            Hello I am Jeet saha .. I am working with Zomato delivery partner since last 1 year but last month my Id got terminated..please resolve it as soon as possible..I urgently need it
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                              R
                              Rajkumari908
                              from Agra, Uttar Pradesh
                              Dec 1, 2021
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                              Address: Nagla deem dhandhupura tajganj agra

                              Sir hamara I'd main Kuch problem hai "Suspended due to bgv"
                              +1 photos
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                                S
                                Surendra Khabale
                                Dec 1, 2021
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                                ID no-(fe1554778)sir meri new joining hai sir meri id bgv suspended dhika rahi muze abhi tak javab nahi mila he
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                                  V
                                  VirenderSinghShekhawat
                                  from Bikaner, Rajasthan
                                  Dec 1, 2021
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                                  Address: Bikaner

                                  Sir please mera account on krva dijya me kamane wala eak hi hu plz sir on krva dijeya FE1238502
                                  +2 photos
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                                    M
                                    Manimmm
                                    from Chennai, Tamil Nadu
                                    Nov 30, 2021
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                                    Address: Velachery
                                    Website: [email protected]

                                    Dear sir my I'd is FE1444183 I am in full time workr but automatically cheage part time ratecard changed please check and change to full time ratecard and change to full time workr... please help me...
                                    Zomato customer support has been notified about the posted complaint.
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                                      S
                                      s.1993
                                      from Noida, Uttar Pradesh
                                      Nov 30, 2021
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                                      Address: Noida

                                      I recieved bad quality food and keeping me on chat for 1 hr. They said food cannot be returned nor refunded. And they also said that it's not zomato's responsibility that what food you recieve.
                                      Zomato customer support has been notified about the posted complaint.
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                                        D
                                        Dipak Bain
                                        Nov 30, 2021
                                        Jul 15, 2023
                                        This thread was updated on Jul 15, 2023
                                        Resolved
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                                        Resolved

                                        Sir meri 10/11/2021 se 30/11/2021 se meri id terminate ho gai hai please aap se meri request hai hath jod ke nivedan hai please sir meri id chalu kar dijiye please team zomato
                                        Meri id no :FE1107787
                                        My name:DIPAK BAIN
                                        +1 photos
                                        Dec 7, 2021
                                        Complaint marked as Resolved 
                                        My email id :[email protected] My phone number:9875363856 My zomato id:FE1107787 My id bgv ke karan suspend kar dia hai please resolution please help me team zomato
                                        Zomato customer support has been notified about the posted complaint.
                                        Dec 07, 2021
                                        Updated by Dipak Bain                                         My id bgv failed ka daran suspend kar dia please sir my id active kar dijia plz sir
                                        View replies
                                        Hi sir iam srinu babu
                                        My id, FE977672
                                        Sir my account is terminated the reason is strike last 2 weeks ago my zone raiders are strike problem is resolved but my id was terminated Please activate my account Sir please apologie sir don't repeat the situation iam really sorry Sir please open my id please concedar apologie sir my family was struggling I promised sir don't repeat the situation iam really sorry Sir please open my id
                                        From
                                        B SRINU BABU

                                        Raise ticket - Comment #3960435 - Image #0
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                                        Hiii sir i m harshal chavda
                                        My id FE1754708

                                        Mujhe meri id zomato food me convert karni hai bcs blinkit me mujhe store par jaane ke liye 16 km dur jaana padta hai so pls food me convert kar dijiye sir

                                        Raise ticket - Comment #4060914 - Image #0
                                        Raise ticket - Comment #4060914 - Image #1
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                                        Hi Sir I'm Charan
                                        My ID FE2386232

                                        Small problem. I uploaded my documents wrongly, please give me a chance to reupload again. And the problem is profile verification pending problem . How the problem comes from one And Half month. Not solved. Please you should solve this problem. Thank you Zomato and Consumer Complaints ..

                                        Raise ticket - Comment #4114873 - Image #0
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