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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
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ZopNow Retail reviews & complaints page 12

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K
Kinjal Vinchhi
Apr 29, 2021
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I have ordered on Zopnow today of Rs. 1045. However, no confirmation of the same is received, This amount is debited from my account. Either refund my money or deliver the ordered items. Please do the needful.
ZopNow Retail customer support has been notified about the posted complaint.
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    B
    Bbaabbiittaa
    Apr 29, 2021
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    This website is taken our money and not sent any other information.
    ZopNow Retail customer support has been notified about the posted complaint.
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      J
      Joyy007
      Apr 29, 2021
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      I placed order with this ecommerce site on 28th April, 2021. However, just after the payment of Rs. 1540.80 my cart was showing empty. Signup was also not required.
      They are hugely advertising in social media. How come authorities are not taking any action against such fraud companies. So many people have been duped.
      I am attaching my payment details for your reference.
      Kindly help me to get back my hard earned money in this difficult time.
      Thanks and Regards,
      J Mallick
      jm.[protected]@gmail.com
      ZopNow Retail customer support has been notified about the posted complaint.
      May 03, 2021
      Updated by Joyy007
      Dear Sir,

      Below is the reply I got from Zopnow..

      Kindly do the needful so that I get back my hard earned money.

      Thanks and Regards,
      Jayanta Mallick
      Mob - [protected]

      [protected] Forwarded message[protected]
      From: ZopNow <[protected]@zopnow.com>
      Date: Sat 1 May, 2021, 1:01 PM
      Subject: Re: Payment done to zopnow.in but Order Not Received
      To: Jayanta Mallick <jm.[protected]@gmail.com>

      Hi

      This is with regard to your email about your order that you placed at ZopNow.in. We would like to inform you that we are not associated with ZopNow.in - our domain is .com and not .in. Kindly get in touch with the ZopNow.in or your payment gateway for your inquiry and not send it to [protected]@zopnow.com or [protected]@zopsmart.com.

      We have already filed a complaint with cybercell [Acknowledgement no - [protected]] for the same. ZopNow.in is illegally using our brand name, logo, email and physical address. In case you are following up with Cybercell please quote this number so that they can follow up and close this.

      Thanks
      ZopNow.com

      On Sat, May 1, 2021 at 12:51 PM Jayanta Mallick <jm.[protected]@gmail.com> wrote:
      Dear Concern,

      I placed an order with zopnow.in on 28th April, 2021 in the name of Snigdha Mallick. Signup was not required. However, just after the payment of Rs. 1540.80 my cart was showing empty.
      My UPI Transaction ID is[protected]
      I have also registered a complain with National Consumer Helpline. Complain No. 2712999.
      I am attaching my payment details for your reference.
      Kindly help me to get back my hard earned money in this difficult time.
      Thanks and Regards,
      Jayanta Mallick
      jm.[protected]@gmail.com
      Mobile - [protected]

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        A
        aadesh1312
        Apr 28, 2021
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        I made payment of Rs.1143.8 on 27 April 21 but it landed on manual payment confirmation page. It said they will confirm in 30 minutes. But it’s been more than 24 hours but no response. I emailed on [protected]@zopnow.in but they did not acknowledge the receipt and nor refunded me the money back.
        ZopNow Retail customer support has been notified about the posted complaint.
        May 02, 2021
        Updated by aadesh1312
        No response till date..
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          R
          rksrivas2004
          Apr 28, 2021
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          I have made purchase of plus rs 600/- on 26th April 2021 and I was supposed to recieve product today but nothing reached yet. Money been deducted from my UPI a/c. but neither my order is in cart nor in track my order file.

          Please advise?

          Regards, Raj
          [protected]
          ZopNow Retail customer support has been notified about the posted complaint.
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            R
            raajveer358
            Apr 28, 2021
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            Website: zopnow.in

            I placed my order on 26 Apr 2021 Rs.617 for groceries and the amount got debited thru UPI ID[protected] . I did not received any order and now when I call IVR ask to enter access code. I also contact thru email but nothing any response.
            ZopNow Retail customer support has been notified about the posted complaint.
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              P
              pdiwedi12
              Apr 28, 2021
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              On 28-apr-2021, at 10:41 my payment debit against my order but the order is not successful. Please return my money. As soon as possible my account no is [protected] and mail id is [protected]@gmail.com
              ZopNow Retail customer support has been notified about the posted complaint.
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                N
                Nihal001997
                Apr 28, 2021
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                Zopnow is a fake and Fraud Company I Purchase order 615 After getting payment my order is not confirmed
                I lost my 615rs via Phone pe

                Fake and Fraud
                ZopNow Retail customer support has been notified about the posted complaint.
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                  S
                  Sridhar Shivan
                  Apr 28, 2021
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                  Website: Online Grocery Shoping

                  I have placed an order on ZOPNOW online on 26th Apr 2021 for with of 615. Money deducted but order not confirmed.

                  Can you please us to get the money refunded...
                  ZopNow Retail customer support has been notified about the posted complaint.
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                    R
                    Rohit Purohit Shankarappa
                    Apr 28, 2021
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                    I made payment using PhonePay and order number did not get generated

                    Today I made an order and made payment using PhonePay : Transaction ID - T2104281600318444370745.

                    Please let me know what is status of my order. I have made 636 Rs payment
                    ZopNow Retail customer support has been notified about the posted complaint.
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                      N
                      Nidhi14419
                      Apr 28, 2021
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                      Placed order. Same money got debited but no details.
                      Website not letting you login.

                      Its shame they are doing such scam to earn money.
                      ZopNow Retail customer support has been notified about the posted complaint.
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                        J
                        juhi92
                        Apr 28, 2021
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                        Address: bangalore

                        I made the payment of 761/- but it is still showing unpaid and customer care no. is not working...no response from website.
                        ZopNow Retail customer support has been notified about the posted complaint.
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                          S
                          Sravan929
                          from Hyderabad, Telangana
                          Apr 28, 2021
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                          Sir, I ordered on zopnow on 24 Apr 21 cost is ₹ 790.but still now I didn't receive any item.my contact is [protected].
                          ZopNow Retail customer support has been notified about the posted complaint.
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                            S
                            SURESH BAISH
                            Apr 28, 2021
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                            I order groceries of 602 rs but order is not confirmed so please refund my money.
                            ZopNow Retail customer support has been notified about the posted complaint.
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                              S
                              sujoybhawal
                              Apr 28, 2021
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                              I had made a purchase on 28/4/2021 and paid an amount of 1135.25. However I am unable to see the order details as well as not received any details about the order. My bank account has been debited. Please provide me with the order details or refund my money.
                              ZopNow Retail customer support has been notified about the posted complaint.
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                                M
                                Manjunath235
                                Apr 28, 2021
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                                Today i have mada a payement of Rs.602/- for the order #[protected], money has been debited from my account but no confirmation from them, on application its showing payment pending status.
                                Kindly be needful
                                ZopNow Retail customer support has been notified about the posted complaint.
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                                  R
                                  Rajupolisetty
                                  Apr 28, 2021
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                                  First time i have used this website due to lockdown in bangalore . I have placed order and paid ..payment status is showing as pending. Can you check payment received or not for the order #[protected]. Now i if i try to login, it is showing user not found. Amount debited is 1063.05. Either delever the items or refund the amount.
                                  ZopNow Retail customer support has been notified about the posted complaint.
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                                    D
                                    Decor by balloons
                                    Apr 28, 2021
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                                    Address: Boduppal

                                    I have ordered groceries today with Order #[protected] was placed on April 28, 2021 money deducted and now i want refund
                                    ZopNow Retail customer support has been notified about the posted complaint.
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                                      V
                                      Vilas Tukral
                                      Apr 28, 2021
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                                      Address: 604, Velentine Sai Sidhi Co. Op.HSG. Society,, Gen. Arun Kumar Vaidhya Marg, Off. Jerry Varghis Compound, Malad East

                                      Dear Sir/Madam,

                                      My booking (Without Login) date[protected] evening 9:08pm payment mode Gpay Rs. 1651.50 but my order not show in merchant site and not any confirmation

                                      I have done complaint mail to merchant, But no response from merchant yet

                                      Payment details : Attach copy of payment receipt
                                      ZopNow Retail customer support has been notified about the posted complaint.
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                                        Praveen Pingle
                                        Apr 28, 2021
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                                        I have place order from chennai and paid amount by GPay but no confirmation of order and even their email [protected]@zopnow.in is dummy. not able to contact them through telephone numbers provided by them.
                                        ZopNow Retail customer support has been notified about the posted complaint.
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