I placed an order with Zopnow this morning, 24th April 2021, and also paid through UPI for the amount of RS 1231. The amount got debited from my account (ref:[protected] but there was no confirmation on my order. When checked, it doesn't show any order history or registration of my email account.
I emailed their customer care about my money that got debited without having my order confirmed, but, there is no response from them. I also have placed a complaint on their website, but, till now there is no acknowledgement for the same.
I need to have a refund of my money, if not the products.
I am attaching screenshot of the pay confirmation from Paytm.
ZopNow Retail customer support has been notified about the posted complaint.
I placed an order with Zopnow, on 24th April 2021, and also paid through UPI for the amount of RS 617. The amount got debited from my account but there was no confirmation on my order. When checked, it doesn't show any order history or registration of my email account.
Please delivery the order or refund the amount
Thank You