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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
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31
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Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 19

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P
Poornima_Rawat
Apr 21, 2021
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I ordered groceries worth 659 on zopnow website but after ordering no confirmation mail or message came neither the amount is refunded.
ZopNow Retail customer support has been notified about the posted complaint.
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    A
    AnitaKhera
    Apr 21, 2021
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    I made a payment of INR 1054 through UPI reference[protected] against order placed by me today (21/04/2021), a short while ago. However I have not received any confirmation on my phone [protected] or email khera.[protected]@gmail.com.
    Also while checking my account I find no order is booked.
    Please either confirm the order or return my amount.
    ZopNow Retail customer support has been notified about the posted complaint.
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      A
      Ashiska
      Apr 21, 2021
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      Address: 1502, 19th Main Road, HSR Layout, Sector 1 Bangalore Bangalore District Karnataka India - 560102
      Website: www.zopnow.in

      I have placed an order in zopnow. Money has been deducted but order is not confirmed. Now the order showing cancelled. I want Money refunded.
      ZopNow Retail customer support has been notified about the posted complaint.
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        G
        Gaganjotsingh
        Apr 20, 2021
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        I made an order on zopnow.com and made a payment of rs 651 but my payment got deducted but order didnt got confirmed.
        +1 photos
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          D
          Deepak Prasanth
          Apr 20, 2021
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          Address: Bengaluru

          I have visited zopnow site and made a purchase of 485 rupees, money got deducted from my account and still order is not confirmed or no acknowledgement is received. I'm unable to login also it is stating as invalid user name.
          I have made my payment using phonepe below is the reference details.
          ICICI Bank Acct XXX662 debited for INR 485.00 on 20-Apr-21 & cfmer.[protected]@icici credited.UPI:[protected]
          ZopNow Retail customer support has been notified about the posted complaint.
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            A
            Aman00786
            Apr 20, 2021
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            Please sir after watching ad on YouTube I ordered groceries from this site they only accept upi payment they debited 1650 from my bank account. I didn't receive any mail or massege about my order pls refund my money in this covid lockdown it is a fraud company.
            +1 photos
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              S
              S Raisuddin
              Apr 20, 2021
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              I paid Rs. 653 by BHIM UPI for some items (order no.[protected]. Amount was debited and confirmation was received. Now there is no message from ZopNow. Even I am unable to access account. Message is that 'e-mail is not valid'. This appears to be multi-layered cyber fraud. I am going to lodge a complaint with IT Cell to haul them and teach them a lesson of life.
              ZopNow Retail customer support has been notified about the posted complaint.
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                A
                Amit7044
                Apr 20, 2021
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                I tried to palace order money double-time deducted in my account but ordered not placed.

                Date[protected]
                Contect no- [protected]

                For more details PFB the attachments.
                +3 photos
                ZopNow Retail customer support has been notified about the posted complaint.
                Apr 20, 2021
                Updated by Amit7044                 request you to please refund the amount in the same account.
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                  A
                  Amish Nehra
                  Apr 20, 2021
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                  This website or app is completely fraud. They are just looting in the name of Covid that they do not provide COD option due to Home ministry guidelines.
                  While there is no such thing in case of other online shopping options like Amazon etc.
                  Please do not check out through any option other than COD if available.
                  +1 photos
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                    M
                    mithleshs
                    Apr 20, 2021
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                    Address: Airoli

                    I have ordered groceries worth RS. 1, 697.40 UPI/DR/[protected]/Cashfree/ICIC/cfmer.7890/27385 1, 697.40 . in on 20th april 2021 and payment was done via UPI, amount hat deducted. But I don't see the order on zopnow. in website. There in no response when called on which is mentioned on their website. Please help to get my money back.
                    ZopNow Retail customer support has been notified about the posted complaint.
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                      K
                      Klik
                      Apr 20, 2021
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                      I placed an order for amount Rs.609/- to zopnow an online grocery shopping site. I chose the delivery slot of wednesday evening 6pm to 9pm. I paid through googlepay, the payment is successful but when i rechecked i came to know that there was no history of my order. Kindly help me out.
                      ZopNow Retail customer support has been notified about the posted complaint.
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                        M
                        Manohar Balani
                        Apr 20, 2021
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                        Address: 501, The View Bldg,A S MARG, POWAI, Mumbai

                        I think this is a fake manipulating fraud site giving ad. on you tube, once the order is booking you get a QR code for UPI payment, once you make a payment the order is not confirmed or or message, the site disappears and your money is taken away, no body responses to the complain nor the money is refubded. IT IS A VERY BIG FRAUD.
                        ZopNow Retail customer support has been notified about the posted complaint.
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                          L
                          Lkk1
                          Apr 20, 2021
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                          Address: A 515 choukhandi tilak nagar

                          I am lalit khera
                          My account dtact 1210.30 rupees & not recive my ordar
                          My no is [protected]
                          +1 photos
                          ZopNow Retail customer support has been notified about the posted complaint.
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                            M
                            Muke123
                            Apr 20, 2021
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                            Payment done but order not received
                            ZopNow Retail customer support has been notified about the posted complaint.
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                              A
                              Asma shujath
                              from Chennai, Tamil Nadu
                              Apr 20, 2021
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                              Please take an immediate action for my order or will file case against this fraudulent .i have made the payment for all the product and there is no confirmation in site.

                              Very fraud and fake
                              ZopNow Retail customer support has been notified about the posted complaint.
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                                P
                                Pratham bhola
                                Apr 19, 2021
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                                Address: Faridabad, Haryana
                                Website: Zopnow

                                Hi, My name is Pawan, I ordered goods worth Rs.549. Did not receive any sort of confirmation nor the items. Fraudsters looting people in these hard covid times.
                                Fraud date - April 18, 2021
                                Location - Faridabad, Haryana
                                +1 photos
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                                  S
                                  swapan kumar ghosh
                                  from Mumbai, Maharashtra
                                  Apr 19, 2021
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                                  Sir I have ordered on 04.04.21 and pay rs 610 two times by Paytm But no delivered or no refunds. Please refund my amount as your earliest
                                  +1 photos
                                  ZopNow Retail customer support has been notified about the posted complaint.
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                                    S
                                    suku041
                                    Apr 19, 2021
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                                    I placed order twice and money got deducted twice.
                                    Money from my and my wife google pay deducted. But no order received..

                                    1st order with phonepe [protected] of Rs.645.00. I didn't get the order number.
                                    2nd order with phonepe [protected] of Rs. 600 and order no.is 24361..
                                    +2 photos
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                                      R
                                      Roshumissu
                                      Apr 19, 2021
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                                      Address: Bangluru
                                      Website: Zopnow.in

                                      I palced an order for amount around Rs. 1600/- via zopnow an online grocery shopping site. I chose the delivery slot of wednesday evng. I paid through googlepay, the payment is successful but when i rechecked i came to know that there was no history of my order. Kindly help me out. [protected].
                                      ZopNow Retail customer support has been notified about the posted complaint.
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                                      Did you received any money or order from zopnow
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                                      I have not yet recieved any payment nor any explanation from zopnow. This is a online crime, fraud, cheating. Zopnow should be ashamed for its cheatings. What are the authoroties doing. Shame shame shame.

                                      Payment made for order but no order is placed with zopnow - Comment #3883419 - Image #0
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                                        H
                                        Hemantpardeshi
                                        Apr 19, 2021
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                                        I have done the payment of Rs 1105.8/ on 18th April 2021 at 11.00pm...amount deducted but order confirmation not received..

                                        No response despite of sending multiple mails to customer care and raising issue through website
                                        +1 photos
                                        ZopNow Retail customer support has been notified about the posted complaint.
                                        Apr 19, 2021
                                        Updated by Hemantpardeshi                                         Please refund

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