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Aviva Life Insurance Company India Complaints & Reviews

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Last updated Mar 14, 2024
Complaints 351
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Aviva Life Insurance Company India Phone Numbers

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1800 103 7766
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+91 12 4270 9046
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Aviva Life Insurance Company India Website

Aviva Life Insurance Company India Head Office Address

Aviva Tower, Sector Road, DLF Phase V, Sector 43
Gurgaon
Gurgaon District
Haryana
India
122003

Aviva Life Insurance Company India reviews & complaints page 6

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R
rachitarun
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly sold by the representative

Address:South Delhi, Delhi

We have been cheated by the AVIVA and ABN AMRO representatives by false statements and going by the company’s brand name, we believed them.

The product SAVE GUARD policy of AVIVA had been miss
sold by the INDUSIND BANK representative to us, we were told that only 3 premiums are to be paid and after that the money can be withdrawn from the policy i.e locking period is 3 years and no surrender charges applicable after...
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K
kalyankumar82
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duped by Agent -Raman Rao

Mr.Raman Rao of Aviva Life insurance is a big fraud.
Beware of him.

He promised me a policy and signed me up for a totally different policy. He has forged my signature to create ECS consent form and then got into invisible mode by changing his number three times. The numbers are: [protected], [protected], [protected].
He says he has resigned from Aviva and even Aviva does not respond anymore. They sent me a letter...
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S
saradwati1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AVIVA & INDUSIND BANK ARE CHEATS

DEAR ALL

NEVER EVER BUY ANY AVIVA LIFE INSURANCE POLICY FROM INDUSIND BANK. BOTH OF THEM ARE FRAUDS. THEY CAN GO TO ANY EXTENT TO EXTRACT MONEY FROM YOU. THEY HAVE FORGED SIGNATURES ON THE DOCUMENT AND CHEATED A RETIRED PERSON FOR Rs 500,000.

PLS BEWARE OF AVIVA LIFE INSURANCE AND INDUSIND BANK.
Indusind Bank is one of the worst banks in the country. Therir Nodal officer does not even bother to reply...
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saradwati1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MIS-SELLING PRODUCT AND FORGERY OF SIGNATURE

Indusind Bank and Aviva Life Insurance have sold a regular 15 year insurance policy to a retired person having Rs 400,000 premium per year, without telling the policy details. We were told that this is a single premium policy and can be withdrawn after 1 year. On top of this, without our knowledge they have FORGED signatures on the ECS form and have taken money from our account. Infact the ECS form was not even attached to the policy document...
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S
singhsandy
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING CANCELING POLICY AND DEDUCTING VALUE

Address:Gurgaon, Haryana

Hi Sir/Mam,

Subject -COMPLAINT OF AVIVA LIFE INSURANCE

Complaint Details:- I would like to escalate this matter against Aviva to you about worst services being provided by them,
which made huge financial loses to me.I was given a policy three years back by aviva's agent with incomplete information,
Every Year they deducted certain charges which I was not informed about at the time of selling...
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H
hemaxi_99
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim matter

Address:Valsad, Gujarat

i claimed for surgery Rs. 78078.25 (seventy eight thousand seventy eight & twenty five paise.but i get only 3500/- three thiusand five hundred .my policy no is AHP2965161.please clarify that why you sent only 3500/-. it is urgent


Hemaxi Bagulkar...
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D
deepaknailwal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISUSE AND UNREPORTED CHARGES

Address:South Delhi, Delhi

I am writing with reference to the policy no. LLG1204420 ( AVIVA LIFE LONG PLAN ). After Paying a total premium of 50000/- and a starting amount of 25000/-, I turned my policy as PAID UP.

Just recently I checked the transaction details of my policy ( sent by aviva) and was surprised to see deduction of various charges every month, for the last 5 years. I fail to understand these charges which addout to around 4000/- annum....
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P
Policyholder Issues
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Trade Practice

Address:Gurgaon, Haryana

All existing and discontinued policyholders of the below mentioned products, please contact me.

Product Name: Save Guard

Product UINs:
a. 122L028V01 (12-Mar-2004 to 1-Jul-2006)
b. 122L028V02 (1-Jul-2006 to 1-Jan-2008)
c. 22L036V01 (7-Dec-2006 to to 1-Jan-2008)
d. 122L054V01 (17-Dec-2007 to ??)
f. 122L054V02 (13-Mar-2009 to 1-Jan-2010)
g. 122L072V01(19-Dec-2009 to 31-Aug-2010)br...
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H
hareshvbhuva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS reg. not receipt of policy payment

Address:Ahmedabad, Gujarat

Dear Sir,

Very sorry and uncomfortable while writing you mail reg. auto generated SMS from side on 20.12.12 & 21.12.12. (reg. non payment of policy premium ) with wording that

"Dear Customer, your aviva policy premium cheque has bounced. call [protected] to re-present cheque or request for an alternate mode of payment. T & C Apply. Team Aviva"

Then, my self has confirmed with...
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M
mohindersingh80
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy not received till date ALA3095592

Address:Hisar, Haryana

Dear sir,

I have a policy ala3095592. But I am not received my policy documents till date.
I am also call to aviva life customer care no so many times reff no[protected] etc. I am also going your hisar branch and submit a request but no policy documents were received. They asked me your policy documents were delivered to your post office you can get it.
But when I am going to post office and see him speed post...
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G
goldy_bansal
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Business Tactics

Address:Bathinda, Punjab

I bought a online policy from aviva. My Proposal No.: is NUP75144888. After medical test aviva sent me a email for increased premium because of higher blood sugar, i am not diabetic so i asked for medical reports from aviva, today they sent me reports, i examined them carefully and they are absolutely normal. REPORTS CLEARLY TELLS THAT I DON'T HAVE DIABETES. I rejected Aviva's proposal of increased premium so now they want to deduct...
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S
sunil.hisar.kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Original policy documents not received after 8 months

Address:Hisar, Haryana

Sir,
I see a complain same as well my problem and you solve her complain. My Policy No is ALA3095466 of Aviva Life Insurance co Ltd.
I am not receive my original policy document till now, I am also inform Aviva customer care and request to hisar Aviva life insurance co ltd branch but they not give me my policy till date 15/10.1012 and ignore my complain.
Right now I have not any faith at Aviva Life Insurance Co ltd....
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M
mahobia
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harashment by Aviva

Address:Hyderabad, Andhra Pradesh

Harashment for premium payment by phone calls and SMS and false warning statement by Aviva for my policy number TDW3114271. I have taken this plan on request from an employee in IndusInd bank who is also a relationship manager for my SB account. Somehow the provided information about the Aviva life insurance policy proved as wrong in the sense that the insurance company is harashing us, warning us and disturbing every now and than for premium...
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J
Jai Parkash 1948
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUSAL TO PAY FULL MATURITY VALUE

Address:Chandigarh, Chandigarh

Aviva Life Insurance Pension Policy no: PPG 1132823

Commencement Date: 20/12/2004

Date of Maturity: 20/12/2009

Maturity Amount: Rs. 62460

Issue: Aviva Life Insurance company refused to pay back the maturity amount in full stating that it was informed to you in terms and condition. (I have proofs of it i.e.all the written communication with the company)

Action taken...
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K
kvchavda
from Nalagarh, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto force closure of Policy

Address:Gujarat

From : K V Chavda
202, Panchvati Apartment,
Opp: Sarveshwarnagar,
Zadeshwar Road, Bharuch
Contact-[protected],[protected]
18th August, 2012
To,
The Branch Manager,
M/s. Aviva Life Insurance Company
Bharuch

Dear Sir,

Sub: Complain for Auto force closure of Policy no.ELP1885954

With reference to above, I the undersigned, Khimji Vejanand...
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N
nileshdarda
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided with policy

Address:Pune, Maharashtra

Respected Sir,

Myself Azadkumar M Darda I have taken house loan from centurion bank of punjab on that basis they have offered me HOME LOAN POLICY in such a way that in case any thing happens to me due to which my family should not come on road. I was suffered from minor heart attack on 8th august 2007, and i had a Angeo Plasti at that time, due to which my financial condition was poor and it got worst in 2009, so i went to...
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R
reena.saini
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy Document not received

Address:Gurgaon, Haryana

I am a customer of your company Aviva Life Insurance Co.Ltd. My Policy No is TDW3118844.
I have asked to continually 10 months to your branch office and customer care again and again for provide me my original document with written letter but they ignored it. After some days ago I have received a call from your side they asked me your original policy document was delivered to you when you come in branch.after that call when my husband...
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R
ramesh gulia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

commission

Address:Gurgaon, Haryana

Dear sir
I am a life insurance adviser at aviva india having adviser coderamesh gulia y0512616 . I have been working in your organization for last 5 years. Due to some unknown reasons my commission is not being credited to my account for last[protected] months. According to the guidelines of IRDA the commission of a life insurance adviser should not be stopped in any respect after completion of five years ....
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V
vp kakkar
from Chandigarh, Chandigarh
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RE FUND

Address:Haryana

I HAVE A AVIVA LIFE INSURANCE PLICY NO WLG 1502677 .I HAVE PAID THE THREE PEREMIUM FOR THIS @ RS. 50000 PER ANNUM TOTAL RS. 1 50000..I WAS TOLD BY THE AGENT WHR WAS FROM BANK OF PUNJAB.THAT AFTER PAYING 3 PERIMIUM I CAN REFUND THE AMONT WITHOUT ANY DRDUCTION. AFTER 5 YEARS ICAME TO KNOW THATE MY POLICY HAS LAPSED WITHOUT ANY REASON.ON ENQUIRY I WAS SHOKED THAT I WILLGET ONLY APPOX. 50 PERCENT OF MY PREMIUM PAID. WHERE AS IWAS HOPING FOR...
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Naveen Saini
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE STATEMENT TO CUSTOMERS

Address:Chandigarh, Chandigarh

I AM HAVING AN INSURANCE POLICY ISSUED BY AVIVA LIFE INSURANCE CO. IN JUN 2007. THE ANNUAL PREMIUM FOR THE POLICY WAS RS. 30,000.00 AND THE LOCK IN PERIOD WAS THREE YEARS. I WAS TOLD BY THE AGENT AT THE TIME OF ISSUANCE OF POLICY THAT THE POLICY CAN BE SURRENDERED AFTER THREE YEARS AND THERE WILL BE NO SURRENDER CHARGES. I WENT TO SURRENDER THE POLICY AT CHANDIGARH BRANCH OFFICE IN 2010 AND I WAS ADVISED TO PAY TWO MORE PREMIUMS TO GET EXEMPTION...
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