Citibank Complaints & Reviews

Dear sir, I am in the receipt of your Credit Card Statement in which you have charged me for credit card which i have never applied for or Nor i have received any Credit card from your end. I therefore shall not be able to make any such payments as i am not holding any card from your bank. Kindly verify the facts at your end & do not cause us any inconvenience in the above matter. thanks & Regards Manish Mehta [protected]...

Dear Team, I am a customer using Citibank Credit card since 08/13 Today, I see there is sudden deduction of Rs.4135 from my Citibank Savings account without my approval to do so. When I checked with customer care team, mentioned this is due to some technical issue. This is totally unacceptable as this is an unplanned deduction to us and causes to imbalance in our expenditure Note: I have been maintaining the credit limit every...

I have an NRI savings account with Citibank. I had planned on a trip to India this March and 3 mnths prior to travel had requested that Citibank issue a new IPIn number. 1 month after request nothing came in the mail. I submiited a query asking for the status of my PIN number and they said that they had to issue a new one and promised it would reach me within 7-10 days. 2 days prior to travel no mail as yet Call to customer service...

I had taken a personal loan for emergency with Citi bank - Personal Loan - L1P- USF[protected]Customer id - [protected]) I had requested multiple time not to impose penalty charges / Preclosure, The bank is giving all sort of answers in delaying the process. Please let me know if 3% Pre closure Charges is as per RBI NORMS. 1) As a loyal customer for 12 yrs+ and I duly paid my dues around 32 month on date. I would request for a...

Dear Sir, I am facing the citi bank atm password issue.I am unable to withdraw the money. I am the new customer of your bank and I used the same password and successfully transacted and I am unable to use the same password for new transaction but showing password invalid.I am facing so much problem. so I need your help to resolve this problem. Thank you . [protected]...

On 4 th of march I paid ORA fees of Rs 25 but due to slow connectivity balance has been deducted, but ORA fees could not be submitted, please check it and refund Rs 25 accordingly. SBIPG Ref:[protected] Ref No:-04MAR0412 Purchase Subject:MCUPOS 04 MAR0412 Card No:[protected] 04MAR UPSC ORA....

Hi team, This is with regards to the additional late payment charges incurred in my citi bank credit card. Its been more than a year I am having this card and have been using it, but since I am unable to access the details online I have send the required details to the head office in Chennai, after long conversations with citi bank phone advisors which is not even a toll free line. After all these I stay in Bangalore within 5 to 6km...

Good Day All, Let me be very clear that I am disgusted and very much in shock that a bank of such a repute can be so fraud and negligent. I will give you all a brief track details of my CITI BANK CREDIT CARD APPLICATION: 1) I applied for a Citibank Credit Card in the month of August, 2014 online ( Date I dont remember). 2) I received a call from your Sales representative that I need to submit my documents for further processing...

Whom So Ever Concern, I have applied CITI bank Credit Card long time back and it got reached finally to me on this month. Here one complaint is, the card was re-dispatched 4 time through Blue Dart Courrier by stating the reason (Department was not correct), Finally I did followup wiht Blue Dart then got the Card. When I verified the Post Card 1) Contact number was not properly updated to reach me the Card 2) When I opend card inside...

Sir, I had a credit card issued from your Bank which has been closed since 2009. I have no documents to support the fact that there are no dues standing against my name. So I may kindly be issued one no-dues certificate in my favour from your bank at an early date. I would request you to kindly take necessary action in this regard. Thanking you. Yours Sincerely Snehalata Das The relevant information for the said reason...

Dear Sir,

Please kind attention of my CIBIL report generated as 17/12/2014 vide control number is[protected].The following data is given by your office which is not related to me and some data is very old kindly update the all old record in my CIBIL report as I am given in below of present status of the data related to credit card and personal loan as Jan 2015.
SUBJECT: KINDLY UPDATE DATA OF CITIBANK CREDIT CARD AND...

The customer care representatives are really arrogant and not ready to listen to view point of customers they will go on talking continously without listening and then put of the phone when they can't justify their view point. It was pathetic experience talking to them...

I was surprised to see my bill for FEB 15 was came over the limit of transaction i set explicitly to avoid any misuse, and while i utliised the limit i didn't get informed for the over limit use and then I am being charged for over limit fees for 500 Rs. This is really a big flaw in your system. I will not use this card in future, which i am using for last 10 years....

I am holding Citi bank credit card with chip. I have 11 seen international transactions made on my card on 18th Feb'15. I had very hard time to reach your customer care, when i given a call on[protected] it took around 5min to reach your representative. None of the transactions on 18th Feb'15 are performed by me. When i given a call customer care people told me they raise a dispute once amount is paid to dealer. What is the point of raising...

Mahindra R.V. of the credit card ending with [protected] of citi business card. I had no fund being a old customer of the Citibank not got reversal of late payment and interest charges not let to talk to higher official in the customer care. As a old customer of the bank I want to have and had good relations with the bank. So they gave loan to me. But know they are not even considering my prospective as a forgive or as an excuse they...

I Basavarajan citibank card holder ([protected]) called citibank customer care on 03/02/2015 evening and requested to convert the purchases made on the add on card used by my son into emi and they informed me that they would arrange a call back from the concerned department, then the next day i got a call from the bank and i disscussed the conversion of purchases with them and they gave me all details like processing fee, rate of...

Dear team

I went to one of the atm (Probably union bank of india atm) in cannaught place (Near to palika bazar) almost 2 months before (I.E., on 08/08/2014) to withdraw rs. 500. After inserting the card in the machine, i entered the pin. Right after, the machine got hanged. I waited for a response, and later tried to cancel the same. After receiving no response from the machine, i took the card and left the atm room.
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Hi, This is regarding one of your ATM at khar linking road, West View Building. Every morning when i leave for office and visit the ATM No one is allowed to access the ATM. & the security asks everyone to wait out for mins.. I really dont know what happens inside. There's a lady who keeps taking rounds god knowns for what reason...9.30 am is the office time when everyone is in a hurry.. & during that time this nonsense happens...

I received a call on 27th Jan 2015 around 1:05 pm regarding a new VIP credit card Citibank was offering to its "Special" customers. The person gently asked permission to explain the schemes in a minute and I agreed. After the advantages of the card were put forward, I thanked the person for the information and said that I did not have such requirements as of now. Upon this he started convincing me to take the card and try it out for few...

1. I am a Citibank client in Melbourne for a few years and I have had no complaints or issue with Citibank, whatsoever. 2. As you know, for NRIs like me visiting India once a year so, the typical usage of Citibank cards is indeed great. 3. Me or more than me my wife, she does NOT use this card for any online purchase - none till now. We use it primarily to shop personally when in India. Being cautious, we used to reassure that our card...