Citibank Complaints & Reviews

I am a customer of CITIBANK for more than a decade. I received CITI sms regarding the dues for July 2015 and paid the same immediately. However, statement showing overlimit charges of Rs 579.09 plus Service tax. Was surprised to see such charge. I was not intimated about it. Either they should have limited the amount or should have informed me to pay the excess to avoid charges. On 3rd July 15 I got a sms stating that I have utilised...

One Year Back I had enrolled for a Citi bank Titanium Credit card (Basic Credit card) . As per the policy or agreement, If I make the shopping for 30K per yr, then there will be no annual charge on me . IF I can not meet then there will be a change of 1k per yr with taxes . But Unfortunately I had lost the card without using the card for a single time, So I have blocked it . Its Quite trivial, if a card is blocked No body can make a transaction...

I have a citibank credit card. For almost 2 years i have been paying the min. balance due every month without fail but not a single penny has been deducted from the main amount, on asking i was told that the min. amount takes into account the interest etc. and hence it net net doesnt change the principal amount. My total credit due was apprx Rs. 80, 000. I have paid more than Rs. 60, 000 in total thru the min. payments and the total amount...

From: Pankaj L Shah [mailto:[protected]@plshah.com] Sent: Thursday, March 26, 2015 4:57 PM To: 'principal.nodal.[protected]@citi.com.' Subject: Erroneous NEFT Transfer Dear Sir, By an Error I have done an NEFT Transfer you the following CITIBANK Account, Beneficiary: Hosting Xtreme A/c No [protected] However the client has closed this account 3yrs back……I would appreciate if these funds are reversed to my account ICICI Bank A/c[protected] Transaction...

I was holding a SB a/c XXXXXXX9815 with citibank and it was active and done transaction up to 20/07/2015. I got a MSG in mobile today saying that my account is closed and they took the amount in the account without informing me. raised concern to citibank customer care and didn't got any proper response....

Dear Sir, For more than about 20 years (both in India and abroad) I have been a customer of Citibank card ( Name:Dattatreya Sarma Achanta; Card No: [protected]). To-day(July 21 2015) I came to know from my cell phone about fraudulent transactions are made using my card information which I never shared. Immediately I called citiphone within half an hour to stop the delivery of the fraudulent e transaction. The following are...

Hi, This is Gyanendra Yadav, I have got few calls in last 1-2 month mentioning that I have been issued one citi bank credit card. Initially, I ignored the calls assuming there is some mistake but Today ( Dated 18th July 2015 ) Caller who was a lady, mentioned My name, My mobile no along with last four digit of Credit card no ( which I couldn't listen exactly and he/she dropped the call when asked to repeat). Caller was asking how I would...

Hi, I hold a Citibank credit card for many years, off and on since I took my first job in 1993. . The company insists on switching me to e-statements without my consent. When I call the service center, they say " we will switch you back to paper, however, you will receive an e-mail in 6 months asking you to switch to e-statement again and if you do not reply to the e-mail, you will be automatically switched back to e-statement" This is...

We bought a loan in Citi bank credit card for the amount of 65, 000/- and we want to close the loan. on 7.7.2015 we contact the citi bank credit card customer care and tell the matter. On that day the remaining loan amount is 60560/-. ( Including Balance Principal amount, foreclosure charages, government tax). We make a payment through Paynet on the same day. They said the loan is closed and no need to pay the next month EMI. But in the statement...

Dear Sir, I am Gyana Ranjan Bhoi, resident of Delhi have not availed any credit card from Citi Bank .But I have received messages on my mobile like : your citibank credit card no. has been dispatched through BLUE DART AWB nO. [protected] and will reach you in 4 working days ----- message received on 10.07.2015 on my mobile Again today i.e 11.07.2015, I received message that Rs.1245 was spent on your credit card 4386********1747 on 11.07.2015...

Dear Sir, I have issued an Indian oil card from your bank. The agent has asked me to put an application as it is free for one year and in subsequent year you have to pay nominal charges or use it for min transaction of 20000/. I have not used this card till now. As I have informed that you have to use once to activate it. As have not used it at any time I am in perception that it is not activated and hence not used. Recently I have got...

My credit card is with me but the card been misused by unknown person on 3rd july 2015 twice in evening. I got the Message on my mobile stating that Rs. 4500/- at Visa BILLPAY-VODAFONE timing 4:59 pm. and Rs. 1999/- at PAYU-www.oxigenwalle timing 5:05 pm. It has been Disrupted Charge. I already lodge a complaint on 3rd july 2015 via Phone. Please Repair it and Return. Credit Card No: [protected]...

I B.R. Sridhar possessing citi rewards credit card, i would like to intimate you, that the credit card which issued to me is not retrieving. I did two swiping at shopping/ restaurant last week and yesterday, but card is not retrieving. In, this regard, i request u to cause necessary action to retrieve the credit card immediately please. Yours faithfully, B.R.SRIDHAR CITI REWARDS CARD NO.[protected]...

Hi i am an account holder and have a credit card from citi. I am sick and tired of calling them waiting for call back as promised by the representative.i have made a god amount of payment but in order to adjust that against my EMI i have to get a call from citi which never happens. My names is Manali Sharma, Ph. no. [protected]...

I applied for a Citibank Card along with all my details and that too at the request of one of their customer service executive. But without even giving me proper details of the application form approval process, they rejected it saying " We have reviewed your application and the annexures provided. We regret to inform you that we are currently unable to approve your application for a Citibank Card, as the particulars provided by you do not...

I opened the Citibank account in Feb 2010 and it was a salary account.The Citibank executive who helped me in opening the account told me that in case if this account will no more be salary account it will get converted in a saving bank account and the minimum balance (NRV) which needs to be maintained then will be Rs 25, 000. From Feb 2015, this account is no more a salary bank account and I am maintaining the balance more than Rs 25, 000...

ello Team- I was using Citi bank Reward Card ending with 4386XXXXXXXX7021 till the last month. On 04th June I paid minimum due to Rs. 4607 on outstanding . No alert SMS, mail or Phone call I had received from the citi bank regarding blocking my existing card & issuance of new reward EMV card to me. I have shifted to Pune from Mumbai last year & hence the new card is undelivered. No one have given consequences (impact) about this undelivered...

I received your bill dated 21.6.15 for Rs. 4060.49 wherein cash advance fees of Rs. 600/- has been levied against cash withdrawn Rs. 3000/- against my credit card no ending 5632whereas i have been making more than their bill payments to them within stipulated period. I am ready to surrender my card if such charges are not withdrawn . regards, mukesh kumar tyagi [protected]...

Dear Team, 1.Date: 1 FEB 2.Citi bank has charged me 5600 rs for health insurance and they have not provided any kind of service. If I have not used any kind of service then why should I pay for that? I'm receiving call from collection department. 3. I will not make any payment for service that I have not used. 4. Late payment fees increased to Total Amount Due: Rs.13602.27 rs from last 4 months 5. Please reverse this charges My...

im alok jain ihaved finance a bike from citibank meerut.now ihave finish EMI's and auther charges paid by me.and now i have send my papper for N.O.C Latter but i have a big problom I have send papper your mail ID wecarecitybank.com but mail is not right pappers not send please give me your Right mail id...